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Nursing homeFAID #7798

Lebanon Center, Genesis Healthcare

24 OLD ETNA ROAD, LEBANON, NH, 03766

(603) 448-2234

www.genesishcc.com/lebanon

110 licensed beds

CMS rates Lebanon Center, Genesis Healthcare 1 out of 5 overall. Federal inspectors issued 43 citations across 9 inspections in the last three years, with $72,924 in fines. Listing last updated 2026-11-06.

★★★★★1/5CMS Five-Star overall1/5 health inspections2/5 staffing3/5 quality measuresSource: CMS Care Compare

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Photo of LEBANON CENTER, GENESIS HEALTHCARE

Photo via Google · Lebanon Center

Address

24 Old Etna Road

Lebanon, NH 03766

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Public record summary

What we can show you for free.

Bed capacity

110

CMS facility ID

305050

Care type

Nursing home

County

Grafton

Facility name

Lebanon Center, Genesis Healthcare

Street address

24 OLD ETNA ROAD

City / state / ZIP

Lebanon, NH 03766

Phone

(603) 448-2234

Website

www.genesishcc.com/lebanon

About this facility — Lebanon Center, Genesis Healthcare

Lebanon Center, Genesis Healthcare is a Medicare/Medicaid-certified skilled nursing facility in Lebanon, New Hampshire. It is licensed for 110 beds — above the median for skilled nursing facilities in New Hampshire (94 beds).

It is one of 3 senior care facilities in Lebanon and 73 skilled nursing facilities across New Hampshire. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

It is listed as part of Genesis Healthcare, a group of 183 facilities on this site.

Federal inspectors have cited Lebanon Center, Genesis Healthcare 43 times across 9 inspections in the last three years, including 3 food-safety citations, and CMS has imposed $72,924 in fines. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on November 6, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Parent company

Genesis Healthcare

Ownership type

For profit - Limited Liability company

Registered owners & officers

Genesis Nh Holdings Llc

Direct owner — 100% stake — since 2011

Berg, Michael

Officer — since 2012

Bridgeford, Laura

Officer — since 2024

Fc-gen Operations Investment Llc

Indirect owner — since 2015

Gen Operations I Llc

Indirect owner — since 2015

Gen Operations Ii Llc

Indirect owner — since 2015

Genesis Healthcare Inc

Indirect owner — since 2015

Genesis Healthcare Llc

Indirect owner — since 2015

Genesis Holdings Llc

Indirect owner — since 2015

Genesis Operations Llc

Indirect owner · Additional disclosable party — since 2015

Ghc Holdings Llc

Indirect owner — since 2015

Mendelson, Avi

Officer — since 2024

Sun Healthcare Group Inc

Indirect owner — since 2015

Vance, Joseph

Operational control · Additional disclosable party — since 2023

Whitman, Arnold

Indirect owner — since 2011

Regulatory standing

Federal court records

20 naming its parent company — view the cases (a listed case is not a finding of wrongdoing)

Licensed / certified since

1995-05-01

CMS overall rating

1 of 5 stars

Health deficiencies

7 at the last standard inspection

Federal fines

$72,924 total

Last standard inspection

2025-08-14

Nurse staffing

3.2 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges

$458 per day (≈ $13,920/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.

Payer mix (resident days)

58% Medicaid · 16% Medicare · 26% private/other

Occupancy

75% (fiscal year 2023)

Vs. state median

2% above the NH median of $451/day — full state cost breakdown

Services & coverage

Licensed beds

110

Medicare

Accepted

Medicaid

Accepted

Wheelchair accessible

entrance and parking

Visiting hours

Daily Open 24 hours

Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-11-06. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 3 food-safety citations on its three-year record — flagged below among the inspections.

2025-10-06Health inspectionComplaint-triggered1 citation

F-0880

L · Immediate jeopardyFrom a complaint

Provide and implement an infection prevention and control program.

Corrected 2025-10-31

2025-08-14Health inspection6 citations

F-0554

D · No harm found

Allow residents to self-administer drugs if determined clinically appropriate.

Corrected 2025-09-25

F-0641

B · No harm found

Ensure each resident receives an accurate assessment.

Corrected 2025-09-25

F-0657

D · No harm found

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Corrected 2025-09-25

F-0806

D · No harm foundFood safety

Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.

Corrected 2025-09-25

F-0880

D · No harm found

Provide and implement an infection prevention and control program.

Corrected 2025-09-25

F-0926

D · No harm found

Have policies on smoking.

Corrected 2025-09-25

7 earlier / fire-safety inspections (36 citations)

2025-07-07Health inspectionComplaint-triggered3 citations

F-0567

D · No harm foundFrom a complaint

Honor the resident's right to manage his or her financial affairs.

Corrected 2025-07-21

F-0568

D · No harm foundFrom a complaint

Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.

Corrected 2025-07-21

F-0569

D · No harm foundFrom a complaint

Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.

Corrected 2025-07-21

2024-07-11Health inspection13 citations

F-0553

B · No harm found

Allow resident to participate in the development and implementation of his or her person-centered plan of care.

Corrected 2024-08-29

F-0641

B · No harm found

Ensure each resident receives an accurate assessment.

Corrected 2024-07-17

F-0658

D · No harm found

Ensure services provided by the nursing facility meet professional standards of quality.

Corrected 2024-08-16

F-0680

C · No harm found

Ensure the activities program is directed by a qualified professional.

Corrected 2024-08-12

F-0725

E · No harm found

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

Corrected 2024-08-29

F-0732

C · No harm found

Post nurse staffing information every day.

Corrected 2024-08-13

F-0758

D · No harm found

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Corrected 2024-08-27

F-0760

D · No harm found

Ensure that residents are free from significant medication errors.

F-0809

E · No harm foundFood safety

Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.

Corrected 2024-08-28

F-0868

C · No harm found

Have the Quality Assessment and Assurance group have the required members and meet at least quarterly

Corrected 2024-08-29

F-0880

D · No harm found

Provide and implement an infection prevention and control program.

Corrected 2024-08-14

F-0881

D · No harm found

Implement a program that monitors antibiotic use.

Corrected 2024-08-27

F-0943

D · No harm found

Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.

Corrected 2024-08-28

2023-11-21Health inspectionComplaint-triggered2 citations

F-0552

D · No harm foundFrom a complaint

Ensure that residents are fully informed and understand their health status, care and treatments.

Corrected 2024-01-03

F-0921

D · No harm foundFrom a complaint

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

Corrected 2024-02-14

2023-04-19Health inspection5 citations

F-0561

D · No harm found

Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

Corrected 2023-06-08

F-0656

B · No harm found

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2023-06-07

F-0657

B · No harm found

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Corrected 2023-06-08

F-0761

D · No harm found

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2023-06-02

F-0813

D · No harm foundFood safety

Have a policy regarding use and storage of foods brought to residents by family and other visitors.

Corrected 2023-06-02

2025-08-14Fire-safety inspection6 citations

K-0223

D · No harm found

Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.

Corrected 2025-11-07

K-0227

D · No harm found

Have ramps, exits, fire escape ladders, steps, and areas of refuge that meet safety requirements.

Corrected 2025-09-25

K-0291

D · No harm found

Install emergency lighting that can last at least 1 1/2 hours.

Corrected 2025-09-25

K-0324

F · No harm found

Provide properly protected cooking facilities.

Corrected 2025-09-25

K-0345

C · No harm found

Have approved installation, maintenance and testing program for fire alarm systems.

Corrected 2025-09-25

K-0918

E · No harm found

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2025-11-07

2024-07-11Fire-safety inspection5 citations

E-0039

E · No harm found

Conduct testing and exercise requirements.

Corrected 2024-09-16

K-0223

F · No harm found

Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.

Corrected 2024-09-16

K-0227

E · No harm found

Have ramps, exits, fire escape ladders, steps, and areas of refuge that meet safety requirements.

Corrected 2024-10-02

K-0761

E · No harm found

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

Corrected 2024-09-16

K-0918

C · No harm found

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2024-09-16

2023-04-19Fire-safety inspection2 citations

K-0321

D · No harm found

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

Corrected 2023-05-02

K-0324

C · No harm found

Provide properly protected cooking facilities.

Corrected 2023-05-02

Federal penalties

2025-08-14Fine$72,924

Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 305050.

Quality of care & staffing

How it compares in New Hampshire.

Inspection citations, 3 years

More than 95% of nursing homes in the state

State median: 21

Federal fines, 3 years

$72,924

More than 99% of nursing homes in the state

State median: $0

Nurse staffing, hours per resident per day

3.2

Higher than 14% of nursing homes in the state

State median: 3.7

Nursing staff turnover, annual

57%

Higher than 90% of nursing homes in the state

State median: 43%

Resident outcomes

On 21 federal quality measures, this facility does better than the New Hampshire average on 6 and worse on 8. Differences within 10% of the average are shown as near average.

Long-stay residents	This facility	State	US	Compared with state
Need for help with daily activities has increased	33.2%	22.3%	13.5%	Worse than state
Lose too much weight	7.9%	5.2%	5.1%	Worse than state
With a catheter inserted and left in their bladder	0.0%	0.9%	0.7%	Better than state
With a urinary tract infection	0.8%	2.2%	1.5%	Better than state
Have depressive symptoms	20.6%	15.8%	13.5%	Worse than state
Were physically restrained	0.0%	0.1%	0.1%	Better than state
Experiencing one or more falls with major injury	5.4%	4.5%	3.2%	Worse than state
Assessed and appropriately given the pneumococcal vaccine	99.2%	97.7%	93.7%	Near state average
Ability to walk independently worsened	27.6%	15.8%	12.7%	Worse than state
Received an antianxiety or hypnotic medication	19.2%	19.1%	19.5%	Near state average
Assessed and appropriately given the seasonal influenza vaccine	100.0%	97.8%	95.3%	Near state average
With pressure ulcers	5.8%	4.3%	4.5%	Worse than state
With new or worsened bowel or bladder incontinence	24.3%	25.4%	18.3%	Near state average
Received an antipsychotic medication	25.1%	17.9%	15.4%	Worse than state
Hospitalizations per 1000 long-stay resident days	1.71	1.72	1.81	Near state average
Outpatient emergency department visits per 1000 long-stay resident days	0.85	1.88	1.69	Better than state

Short-stay residents	This facility	State	US	Compared with state
Assessed and appropriately given the pneumococcal vaccine	90.1%	87.1%	82.3%	Near state average
Newly received an antipsychotic medication	2.0%	1.2%	1.5%	Worse than state
Were assessed and appropriately given the seasonal influenza vaccine	87.9%	85.7%	80.1%	Near state average
Were rehospitalized after a nursing home admission	17.9%	21.8%	23.4%	Better than state
Had an outpatient emergency department visit	6.5%	13.0%	11.8%	Better than state

Source: CMS MDS and Medicare claims quality measures, measure period 2025Q3-2026Q2. Averages are computed from all nursing homes reporting each measure.

Cited more than once

The same rule cited at separate inspections can point to a problem that wasn't fully fixed.

F-0880 3 inspections. Provide and implement an infection prevention and control program.
F-0641 2 inspections. Ensure each resident receives an accurate assessment.
F-0657 2 inspections. Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
K-0223 2 inspections. Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
K-0227 2 inspections. Have ramps, exits, fire escape ladders, steps, and areas of refuge that meet safety requirements.
K-0324 2 inspections. Provide properly protected cooking facilities.

What its owners also hold

Genesis Healthcare Llc has an ownership stake on file at 164 nursing homes, averaging 2.4 of 5 on CMS's overall rating.
Gen Operations Ii Llc has an ownership stake on file at 164 nursing homes, averaging 2.4 of 5 on CMS's overall rating.
Gen Operations I Llc has an ownership stake on file at 164 nursing homes, averaging 2.4 of 5 on CMS's overall rating.
Genesis Healthcare Inc has an ownership stake on file at 161 nursing homes, averaging 2.4 of 5 on CMS's overall rating.

Source: CMS ownership filings. Shows organizations with an ownership stake; people are left out.

Verify & compare

Where to check, and what's nearby.

Who to contact in New Hampshire

Licensing: New Hampshire Department of Health and Human Services, Health Facilities Administration
Eldercare Locator: 800-677-1116, a federal service for local aging help.

Nearest emergency hospitals

Alice Peck Day Memorial Hospital, about 1.4 miles. CMS rating 4 of 5.
White River Jct Va Medical Center, about 4.7 miles. CMS rating 5 of 5.
Mt Ascutney Hospital, about 14 miles.

Source: CMS Hospital General Information. Straight-line distance.

Nearby facilities with inspection records

Hanover Terrace Health and Rehabilitation, Hanover, about 4.5 miles. CMS rating 4 of 5.
Cedar Hill Health Care Center, Windsor, about 17 miles. CMS rating 4 of 5.
Elm Wood Center At Claremont, Claremont, about 19 miles. CMS rating 2 of 5.
Woodlawn Healthcare Center, Newport, about 21 miles. CMS rating 2 of 5.
Sullivan County Health Care, Unity, about 24 miles. CMS rating 4 of 5.

Visitor reviews

What people say on Google.

3.733 ratings on Google

★★★★Sundhara Linton · 2025-05-10 · via Google
“My Mom was here for 5 weeks for rehab after hospitalization. The care team, the PT/OT team and social services all did a a very good job. They were responsive to my questions and concerns and treated my Mom with care and respect. The facilities are rather dated but the care was not.”

★★★★★Sonja Stefan · 2023-10-20 · via Google
“Very pleased with my first visit to see my father at the Genesis facility. The entire staff was extremely helpful, the facility was extremely clean, and my father loved his room. It was set up more like a double bedroom instead of a hospital room and he had a nice window that let in natural light. He was happy with his dinner and the Administrator was kind enough to show me the area where ameniti…”

★Cheryl A Lindberg · 2026-03-10 · via Google
“Do not expect proper care or attention to be provided, especially on the weekend. And now that I have expressed my displeasure, they won’t answer my phone calls.”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google

Inside your report

What unlocks when you order.

Ownership & corporate history

Primary tier

Prior operators & transfers

Corporate network & affiliates

Owners' other facilities

· · 2 more

Inspection citations — last 5 years

Locked

The 43 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only

Active civil suits

Federal dockets

CDC infection data

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Citations, owner history, lawsuits — decoded into one PDF.

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Original records

Sources we pull for this facility.

Source

CMS Nursing Home Compare

data.cms.gov Provider Data Catalog

Last verified 2026-11-06

Source

Google Business Profile

Photos, reviews & hours

Displayed with attribution · refreshed on re-run

Source

Secretary of State filings

Entity & officer search

Pulled when a report is ordered

Source

PACER federal dockets

pacer.uscourts.gov

Pulled when a report is ordered