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Nursing homeFAID #14485

Legacy At Jacksonville

810 Bellaire Street, JACKSONVILLE, TX, 75766

(903) 586-9871

www.legacyatjacksonville.com

101 licensed beds

CMS rates Legacy At Jacksonville 3 out of 5 overall. Federal inspectors issued 15 citations across 10 inspections in the last three years, with $27,345 in fines. Listing last updated 2026-11-06.

★★★★★3/5CMS Five-Star overall4/5 health inspections1/5 staffing2/5 quality measuresSource: CMS Care Compare

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Photo via Google · Legacy at Jacksonville

Address

810 Bellaire Street

Jacksonville, TX 75766

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Public record summary

What we can show you for free.

Bed capacity

101

CMS facility ID

676092

Care type

Nursing home

County

Cherokee

Facility name

Legacy At Jacksonville

Street address

810 Bellaire Street

City / state / ZIP

Jacksonville, TX 75766

Phone

(903) 586-9871

Website

www.legacyatjacksonville.com

About this facility — Legacy At Jacksonville

Legacy At Jacksonville is a Medicare/Medicaid-certified skilled nursing facility in Jacksonville, Texas. It is licensed for 101 beds — below the median for skilled nursing facilities in Texas (120 beds).

It is one of 8 senior care facilities in Jacksonville and 1,179 skilled nursing facilities across Texas. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

It is listed as part of Southwest Ltc, a group of 10 facilities on this site.

Federal inspectors have cited Legacy At Jacksonville 15 times across 10 inspections in the last three years, and CMS has imposed $27,345 in fines. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on November 6, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Parent company

Southwest Ltc

Ownership type

For profit - Corporation

Registered owners & officers

Emerson, Aimee

Managing employee — since 2022

Lindsey, Lynn

Officer — since 2022

Southwest Ltc - Bonner, Llc

Operational control — since 2017

Regulatory standing

Federal court records

10 naming its parent company — view the cases (a listed case is not a finding of wrongdoing)

Licensed / certified since

2006-04-01

CMS overall rating

3 of 5 stars

Health deficiencies

7 at the last standard inspection

Federal fines

$27,345 total

Last standard inspection

2026-04-29

Nurse staffing

3.2 hours per resident per day

Cost & payer profile (FY2024 cost report)

Average billed charges

$237 per day (≈ $7,200/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.

Payer mix (resident days)

55% Medicaid · 8% Medicare · 37% private/other

Occupancy

79% (fiscal year 2024)

Vs. state median

14% below the TX median of $277/day — full state cost breakdown

Services & coverage

Licensed beds

101

Medicare

Accepted

Medicaid

Accepted

Wheelchair accessible

entrance and parking

Visiting hours

Daily 9:00 AM – 5:00 PM

Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-11-06. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

CleanNo food-safety or dietary citations in the last three years of federal inspections.

2026-06-01Health inspectionComplaint-triggered1 citation

F-0689

G · Actual harmFrom a complaint

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2026-05-23

2026-05-11Health inspectionComplaint-triggered1 citation

F-0609

D · No harm foundFrom a complaint

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Corrected 2026-05-12

7 earlier / fire-safety inspections (13 citations)

2026-04-29Health inspection2 citations

F-0655

D · No harm found

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

Corrected 2026-04-30

F-0755

E · No harm found

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Corrected 2026-04-30

2026-02-24Health inspectionComplaint-triggered1 citation

F-0761

D · No harm foundFrom a complaint

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2026-02-25

2025-11-21Health inspectionComplaint-triggered2 citations

F-0656

D · No harm foundFrom a complaint

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2025-12-10

F-0880

D · No harm foundFrom a complaint

Provide and implement an infection prevention and control program.

Corrected 2025-12-10

2025-02-05Health inspection3 citations

F-0585

E · No harm found

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

Corrected 2025-02-06

F-0641

D · No harm found

Ensure each resident receives an accurate assessment.

Corrected 2025-02-06

F-0880

D · No harm found

Provide and implement an infection prevention and control program.

Corrected 2025-02-06

2024-01-24Health inspection2 citations

F-0755

D · No harm found

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Corrected 2024-02-01

F-0761

D · No harm found

Corrected 2024-02-01

2026-04-29Fire-safety inspection2 citations

K-0353

D · No harm found

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2026-04-30

K-0355

F · No harm found

Properly select, install, inspect, or maintain portable fire extinguishes.

Corrected 2026-05-01

2025-02-05Fire-safety inspection1 citation

K-0511

E · No harm found

Have properly installed electrical wiring and gas equipment.

Corrected 2025-02-05

Federal penalties

2026-06-01Fine$13,065

2025-07-10Fine$14,280

Total fines$27,345

Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 676092.

Quality of care & staffing

How it compares in Texas.

Inspection citations, 3 years

More than 6% of nursing homes in the state

State median: 33

Federal fines, 3 years

$27,345

More than 63% of nursing homes in the state

State median: $15,642

Nurse staffing, hours per resident per day

3.2

Higher than 43% of nursing homes in the state

State median: 3.3

Resident outcomes

On 21 federal quality measures, this facility does better than the Texas average on 5 and worse on 9. Differences within 10% of the average are shown as near average.

Long-stay residents	This facility	State	US	Compared with state
Need for help with daily activities has increased	22.3%	15.8%	13.5%	Worse than state
Lose too much weight	3.1%	2.9%	5.1%	Near state average
With a catheter inserted and left in their bladder	0.0%	0.3%	0.7%	Better than state
With a urinary tract infection	0.7%	0.8%	1.5%	Better than state
Have depressive symptoms	4.0%	2.3%	13.5%	Worse than state
Were physically restrained	0.0%	0.0%	0.1%	Better than state
Experiencing one or more falls with major injury	4.4%	3.2%	3.2%	Worse than state
Assessed and appropriately given the pneumococcal vaccine	100.0%	96.4%	93.7%	Near state average
Ability to walk independently worsened	32.3%	12.9%	12.7%	Worse than state
Received an antianxiety or hypnotic medication	18.9%	17.8%	19.5%	Near state average
Assessed and appropriately given the seasonal influenza vaccine	98.7%	97.0%	95.3%	Near state average
With pressure ulcers	4.6%	3.7%	4.5%	Worse than state
With new or worsened bowel or bladder incontinence	17.9%	12.5%	18.3%	Worse than state
Received an antipsychotic medication	9.5%	9.8%	15.4%	Near state average
Hospitalizations per 1000 long-stay resident days	1.82	2.05	1.81	Better than state
Outpatient emergency department visits per 1000 long-stay resident days	3.48	1.97	1.69	Worse than state

Short-stay residents	This facility	State	US	Compared with state
Assessed and appropriately given the pneumococcal vaccine	90.1%	88.7%	82.3%	Near state average
Newly received an antipsychotic medication	0.7%	1.4%	1.5%	Better than state
Were assessed and appropriately given the seasonal influenza vaccine	90.5%	85.4%	80.1%	Near state average
Were rehospitalized after a nursing home admission	34.7%	25.5%	23.4%	Worse than state
Had an outpatient emergency department visit	30.1%	12.2%	11.8%	Worse than state

Source: CMS MDS and Medicare claims quality measures, measure period 2025Q3-2026Q2. Averages are computed from all nursing homes reporting each measure.

Cited more than once

The same rule cited at separate inspections can point to a problem that wasn't fully fixed.

F-0755 2 inspections. Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
F-0761 2 inspections. Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
F-0880 2 inspections. Provide and implement an infection prevention and control program.

Verify & compare

Where to check, and what's nearby.

Who to contact in Texas

Licensing: Texas Health and Human Services
File a complaint: 800-458-9858 · Online
Long-Term Care Ombudsman: 800-252-2412. A free advocate for residents and families.
Adult Protective Services: 800-252-5400. Some states send facility cases to licensing instead. In an emergency, call 911.
Eldercare Locator: 800-677-1116, a federal service for local aging help.

Nearest emergency hospitals

Christus Mother Frances Hospital- Jacksonville, about 2.4 miles.
Ut Health East Texas Jacksonville Hospital, about 2.7 miles.
Baylor Scott & White Texas Spine & Joint Hospital, about 26 miles. CMS rating 5 of 5.

Source: CMS Hospital General Information. Straight-line distance.

Nearby facilities with inspection records

Twin Oaks Health & Rehabilitation Center, Jacksonville, about 3.1 miles. CMS rating 2 of 5.
Avir At Jacksonville, Jacksonville, about 3.2 miles. CMS rating 5 of 5.
Cherokee Trails Nursing Home, Rusk, about 12 miles. CMS rating 2 of 5.
The Arbors Healthcare and Rehabilitation Center, Rusk, about 13 miles. CMS rating 2 of 5.
Bluebonnet Point Wellness, Bullard, about 15 miles. CMS rating 1 of 5.

Visitor reviews

What people say on Google.

4.048 ratings on Google

★Gay Lynn Hayes · 2026-04-15 · via Google
“The administrative staff can never be reached. The families of residents are told anything to keep them from knowing anything. Ask three people, you get three answers. They won’t return phone calls. They give residents information to scare them. If you have a choice, look somewhere else. This is a really sad excuse for elder care.”

★★Chastity Miller · 2023-08-28 · via Google
“The rehab department continuously notated refusal of therapy on notes, when they did not even come in to attempt therapy. Therapy staff belittled my family member, making her feel like a burden instead of empowering her to get stronger. Food is not great. My family member was on a high protein diet and the weekend she continuously received meal after meal with no protein. The sit in administrator …”

★Carol S · 2023-06-23 · via Google
“Lack of Communication!! 5 days a week the 'titles' have an hour long meeting, BUT I never saw them actually do any work; they never perused facility. As for actual workers: no 'passing on info' from shift to shift. Aids were hard to find. My mother was a hospice patient; she was neglected unless I was present to advocate for her needs. She needed pain medicine during last weeks; although prescribe…”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google

Inside your report

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Ownership & corporate history

Primary tier

Prior operators & transfers

Corporate network & affiliates

Owners' other facilities

· · 2 more

Inspection citations — last 5 years

Locked

The 15 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only

Active civil suits

Federal dockets

CDC infection data

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Original records

Sources we pull for this facility.

Source

CMS Nursing Home Compare

data.cms.gov Provider Data Catalog

Last verified 2026-11-06

Source

Google Business Profile

Photos, reviews & hours

Displayed with attribution · refreshed on re-run

Source

Secretary of State filings

Entity & officer search

Pulled when a report is ordered

Source

PACER federal dockets

pacer.uscourts.gov

Pulled when a report is ordered