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Nursing homeFAID #14742

Legend Oaks Healthcare and Rehabilitation - New Braunfels

2468 FM 1101, NEW BRAUNFELS, TX, 78130
(830) 420-6500
ensignservices.net
126 licensed beds
★★★★★3/5CMS Five-Star overall3/5 health inspections2/5 staffing4/5 quality measuresSource: CMS Care Compare

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Photo of Legend Oaks Healthcare and Rehabilitation - New Braunfels
Photo via Google · Legend Oaks Healthcare and Rehabilitation - New Braunfels

Public record summary

What we can show you for free.
Bed capacity
126
CMS facility ID
676392
Care type
Nursing home
County
Comal
Facility name
Legend Oaks Healthcare and Rehabilitation - New Braunfels
Street address
2468 FM 1101
City / state / ZIP
New Braunfels, TX 78130
Phone
(830) 420-6500
Website
ensignservices.net

About this facility — Legend Oaks Healthcare and Rehabilitation - New Braunfels

Legend Oaks Healthcare and Rehabilitation - New Braunfels is a Medicare/Medicaid-certified skilled nursing facility in New Braunfels, Texas. It is licensed for 126 beds — close to the median for skilled nursing facilities in Texas (120 beds).

It is one of 18 senior care facilities in New Braunfels and 1,178 skilled nursing facilities across Texas. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited Legend Oaks Healthcare and Rehabilitation - New Braunfels 42 times across 14 inspections in the last three years, including 6 food-safety citations; no federal fines are on record. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Parent company
The Ensign Group
Ownership type
Government - Hospital district

Registered owners & officers

Guadalupe County Hospital Board
Direct owner — 100% stake — since 2019
Burnam, Soon
Officer — since 2019
Ensign Services Inc
Additional disclosable party — since 2016
Gann, Kody
Officer — since 2021
Keetch, Chad
Officer — since 2011
National Health Investors, Inc.
Additional disclosable party — since 2019
Newsome, Garrett
Governing body · Operational control · Additional disclosable party — since 2020
Riverwalk Healthcare Inc
Operational control · Additional disclosable party — since 2019
Texas Nhi Investors, Llc
Additional disclosable party — since 2019
Yu, Haoran
Governing body · Operational control · Additional disclosable party — since 2017

Regulatory standing

Federal court records
11 naming its parent company — view the cases (a listed case is not a finding of wrongdoing)
Licensed / certified since
2015-10-16
CMS overall rating
3 of 5 stars
Health deficiencies
10 at the last standard inspection
Federal fines
None on record
Last standard inspection
2026-05-20
Nurse staffing
3.3 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges
$519 per day (≈ $15,780/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.
Payer mix (resident days)
60% Medicaid · 11% Medicare · 29% private/other
Occupancy
75% (fiscal year 2023)
Vs. state median
87% above the TX median of $277/day — full state cost breakdown

Services & coverage

Licensed beds
126
Medicare
Accepted
Medicaid
Accepted
Wheelchair accessible
entrance and parking
Visiting hours
Daily Open 24 hours
Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-08-31. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 6 food-safety citations on its three-year record — flagged below among the inspections.
2026-05-20Health inspection7 citations
F-0655
D · No harm found
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Corrected 2026-06-11
F-0695
E · No harm found
Provide safe and appropriate respiratory care for a resident when needed.
Corrected 2026-05-27
F-0755
D · No harm found
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected 2026-06-11
F-0761
D · No harm found
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected 2026-06-11
F-0812
D · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2026-06-11
F-0813
D · No harm foundFood safety
Have a policy regarding use and storage of foods brought to residents by family and other visitors.
Corrected 2026-06-11
F-0814
D · No harm foundFood safety
Dispose of garbage and refuse properly.
Corrected 2026-06-11
2026-04-29Health inspectionComplaint-triggered1 citation
F-0761
D · No harm foundFrom a complaint
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected 2026-05-06
10 earlier / fire-safety inspections (34 citations)
2025-09-10Health inspectionComplaint-triggered2 citations
F-0804
E · No harm foundFood safetyFrom a complaint
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Corrected 2025-09-15
F-0887
D · No harm foundFrom a complaint
Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
Corrected 2025-09-15
2025-03-28Health inspectionComplaint-triggered15 citations
F-0641
D · No harm found
Ensure each resident receives an accurate assessment.
Corrected 2025-03-31
F-0656
D · No harm found
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected 2025-03-31
F-0692
D · No harm found
Provide enough food/fluids to maintain a resident's health.
Corrected 2025-04-03
F-0695
E · No harm found
Provide safe and appropriate respiratory care for a resident when needed.
Corrected 2025-04-02
F-0700
D · No harm found
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Corrected 2025-03-31
F-0755
E · No harm foundFrom a complaint
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected 2025-04-02
F-0761
D · No harm found
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected 2025-03-31
F-0812
E · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2025-03-29
F-0940
D · No harm found
Develop, implement, and/or maintain an effective training program for all new and existing staff members.
Corrected 2025-04-03
F-0941
D · No harm found
Develop, implement, and/or maintain an effective training program that includes effective communications for direct care staff members.
Corrected 2025-04-03
F-0943
D · No harm found
Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.
Corrected 2025-04-03
F-0944
D · No harm found
Conduct mandatory training, for all staff, on the facility’s Quality Assurance and Performance Improvement Program.
Corrected 2025-04-03
F-0945
D · No harm found
Include as part of its infection prevention and control program, mandatory training that includes written standards, policies, and procedures for the program.
Corrected 2025-04-03
F-0946
D · No harm found
Provide training in compliance and ethics.
Corrected 2025-04-03
F-0949
D · No harm found
Provide behavior health training consistent with the requirements and as determined by a facility assessment.
Corrected 2025-04-03
2025-02-06Health inspectionComplaint-triggered4 citations
F-0602
D · No harm foundFrom a complaint
Protect each resident from the wrongful use of the resident's belongings or money.
Corrected 2025-02-07
F-0657
D · No harm foundFrom a complaint
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected 2025-02-07
F-0695
D · No harm foundFrom a complaint
Provide safe and appropriate respiratory care for a resident when needed.
Corrected 2025-02-12
F-0842
D · No harm foundFrom a complaint
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected 2025-02-07
2024-08-03Health inspectionComplaint-triggered2 citations
F-0684
D · No harm foundFrom a complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2024-08-04
F-0842
D · No harm foundFrom a complaint
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected 2024-08-04
2024-02-29Health inspectionComplaint-triggered1 citation
F-0677
D · No harm foundFrom a complaint
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected 2024-02-27
2024-01-27Health inspectionComplaint-triggered5 citations
F-0609
D · No harm foundFrom a complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected 2024-02-16
F-0623
D · No harm found
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Corrected 2024-02-16
F-0636
D · No harm found
Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
Corrected 2024-02-29
F-0756
D · No harm found
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Corrected 2024-02-29
F-0812
D · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2024-01-29
2024-01-20Health inspectionComplaint-triggered1 citation
F-0695
D · No harm foundFrom a complaint
Provide safe and appropriate respiratory care for a resident when needed.
Corrected 2024-03-20
2026-05-20Fire-safety inspection1 citation
E-0031
F · No harm found
Provide emergency officials' contact information.
Corrected 2026-05-27
2025-03-28Fire-safety inspection2 citations
K-0351
F · No harm found
Install an approved automatic sprinkler system.
Corrected 2025-03-31
K-0353
F · No harm found
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2025-03-31
2024-01-27Fire-safety inspection1 citation
K-0918
F · No harm found
Have generator or other power source capable of supplying service within 10 seconds.
Corrected 2024-03-04
Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 676392.

Visitor reviews

What people say on Google.
4.6315 ratings on Google
★★★★★Devin Van Nort · 2026-08-01 · via Google

“The place not so much because of smell, but one particular CNA tried to help as i will tell you at the end. My dad put in a room with someone who should be in a nursing home and not rehab because I never saw him move 1 time, and would scream NURSE! all the time keeping him awake. Since we couldn't get another room, I had to move him to another facility. That being said the facility I rate a 3 …”

★★★★★Don Garrison · 2026-06-06 · via Google

“My stepmom is receiving rehab at Legend Oaks and I must say that she and I are most pleased with the staff and the facility in general. Everyone who works there is so pleasant and easily engageable. They answer questions and provide feedback. The facility is kept clean and is well lit with wide hallways and lots of windows. The staff who work directly with the patients who are rehabbing are consi…”

★Melissa Huerta · 2026-05-29 · via Google

“I would strongly advise families to think carefully before bringing their loved ones to Legend Oaks in New Braunfels. My father was only at this facility for about three weeks before he had to be transported by ambulance to the ER due to serious concerns with his care. One of the biggest issues we experienced was the complete lack of communication from the staff. During almost every visit, our fam…”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google

Inside your report

What unlocks when you order.

Ownership & corporate history

Primary tier
Prior operators & transfers
Corporate network & affiliates
,
Owners' other facilities
· · 2 more

Inspection citations — last 5 years

Locked
The 42 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only
Active civil suits
#
Federal dockets
CDC infection data
Unlock the full file
Citations, owner history, lawsuits — decoded into one PDF.
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Original records

Sources we pull for this facility.
Source
CMS Nursing Home Compare
data.cms.gov Provider Data Catalog
Last verified 2026-08-31
Source
Google Business Profile
Photos, reviews & hours
Displayed with attribution · refreshed on re-run
Source
Secretary of State filings
Entity & officer search
Pulled when a report is ordered
Source
PACER federal dockets
pacer.uscourts.gov
Pulled when a report is ordered