Nursing homeFAID #4520
Life Care Center of Andover
★★★★★1/5CMS Five-Star overall1/5 health inspections3/5 staffing4/5 quality measuresSource: CMS Care Compare
Photo via Google · Life Care Center of Andover
Public record summary
What we can show you for free.
Bed capacity
154
State license
N008007
CMS facility ID
175157
Care type
Nursing home
Facility name
Life Care Center of Andover
Street address
621 W 21ST
City / state / ZIP
Andover, KS 67002
Phone
(316) 733-1349
Website
State license #
N008007
About this facility — Life Care Center of Andover
Life Care Center of Andover is a Medicare/Medicaid-certified skilled nursing facility in Andover, Kansas. It is licensed for 154 beds — well above the median for skilled nursing facilities in Kansas (52 beds).
It is one of 6 senior care facilities in Andover and 296 skilled nursing facilities across Kansas. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.
Federal inspectors have cited Life Care Center of Andover 97 times across 13 inspections in the last three years, including 3 food-safety citations, and CMS has imposed $114,107 in fines. Every citation is listed, dated, and graded in the inspection record below.
This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.
Facility background
What the public record shows.
Ownership & operator
Parent company
Life Care Centers of America
Ownership type
For profit - Limited Liability company
Administrator
Jo Ann Olsen
Registered owners & officers
Cross, Cindy
Officer — since 2005
Eklund, Amber
Governing body · Operational control — since 2024
Fletcher, Todd
Operational control — since 2021
Henry, Terry
Officer — since 2005
Johnson, Brandon
Governing body · Operational control · Additional disclosable party — since 2023
Lay, Lisa
Operational control — since 2017
Life Care Centers of America, Inc.
Operational control · Additional disclosable party — since 2005
Mccue, Tamara
Operational control · Additional disclosable party — since 2019
Nelson, Yesnia
Governing body · Operational control — since 2024
Preston, Aubrey
Operational control — since 2024
Preston, Forrest
Indirect owner · Operational control · Additional disclosable party — since 2005
Swanker, Richard
Operational control — since 2022
Thurmond, Joan
Officer — since 2005
Ziegler, James
Operational control — since 2005
Regulatory standing
Federal court records
20 naming its parent company — view the cases (a listed case is not a finding of wrongdoing)
Licensed / certified since
1986-10-31
CMS overall rating
1 of 5 stars
Health deficiencies
22 at the last standard inspection
Federal fines
$114,107 total
Last standard inspection
2025-03-27
Nurse staffing
3.7 hours per resident per day
Cost & payer profile (FY2023 cost report)
Average billed charges
$349 per day (≈ $10,610/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.
Payer mix (resident days)
78% Medicaid · 7% Medicare · 15% private/other
Occupancy
57% (fiscal year 2023)
Vs. state median
13% above the KS median of $309/day — full state cost breakdown
Services & coverage
Licensed beds
154
Licensed as
Nursing Facility
Medicare
Accepted
Medicaid
Accepted
Wheelchair accessible
entrance and parking
Visiting hours
Daily Open 24 hours
Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-08-31. Facilities can submit a correction.
Inspection record
Every citation, dated and graded.
Kitchen & food safety
Federal surveyors inspect the kitchen at every standard visit. This facility has 3 food-safety citations on its three-year record — flagged below among the inspections.
2026-05-14Health inspectionComplaint-triggered1 citation
F-0689
J · Immediate jeopardyFrom a complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2026-04-01
2025-11-17Health inspectionComplaint-triggered3 citations
F-0600
J · Immediate jeopardyFrom a complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected 2025-09-19
F-0609
J · Immediate jeopardyFrom a complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected 2025-09-19
F-0610
K · Immediate jeopardyFrom a complaint
Respond appropriately to all alleged violations.
Corrected 2025-09-19
10 earlier / fire-safety inspections (93 citations)
2025-06-03Health inspectionComplaint-triggered1 citation
F-0697
G · Actual harmFrom a complaint
Provide safe, appropriate pain management for a resident who requires such services.
Corrected 2025-06-19
2025-03-27Health inspectionComplaint-triggered18 citations
F-0558
D · No harm foundFrom a complaint
Reasonably accommodate the needs and preferences of each resident.
Corrected 2025-05-07
F-0623
D · No harm foundFrom a complaint
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Corrected 2025-05-07
F-0656
D · No harm foundFrom a complaint
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected 2025-05-07
F-0657
D · No harm foundFrom a complaint
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected 2025-05-07
F-0676
D · No harm foundFrom a complaint
Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
Corrected 2025-05-07
F-0677
E · No harm foundFrom a complaint
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected 2025-05-07
F-0686
D · No harm foundFrom a complaint
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected 2025-05-07
F-0688
D · No harm foundFrom a complaint
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Corrected 2025-05-07
F-0690
D · No harm foundFrom a complaint
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected 2025-05-07
F-0693
E · No harm foundFrom a complaint
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Corrected 2025-05-07
F-0695
D · No harm foundFrom a complaint
Provide safe and appropriate respiratory care for a resident when needed.
Corrected 2025-05-07
F-0699
D · No harm foundFrom a complaint
Provide care or services that was trauma informed and/or culturally competent.
Corrected 2025-05-07
F-0700
D · No harm foundFrom a complaint
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Corrected 2025-05-07
F-0730
F · No harm foundFrom a complaint
Observe each nurse aide's job performance and give regular training.
Corrected 2025-05-07
F-0732
C · No harm foundFrom a complaint
Post nurse staffing information every day.
Corrected 2025-05-07
F-0745
D · No harm foundFrom a complaint
Provide medically-related social services to help each resident achieve the highest possible quality of life.
Corrected 2025-05-07
F-0812
F · No harm foundFood safetyFrom a complaint
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2025-05-07
F-0880
E · No harm foundFrom a complaint
Provide and implement an infection prevention and control program.
Corrected 2025-05-07
2024-06-25Health inspectionComplaint-triggered1 citation
F-0689
G · Actual harmFrom a complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2024-05-11
2024-02-29Health inspectionComplaint-triggered1 citation
F-0689
J · Immediate jeopardyFrom a complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2024-02-22
2023-10-18Health inspection23 citations
F-0550
D · No harm found
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected 2023-11-06
F-0558
E · No harm found
Reasonably accommodate the needs and preferences of each resident.
Corrected 2023-11-06
F-0584
E · No harm found
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected 2023-11-06
F-0625
D · No harm found
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Corrected 2023-11-06
F-0656
D · No harm found
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected 2023-11-06
F-0657
D · No harm found
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected 2023-11-06
F-0677
F · No harm found
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected 2023-11-06
F-0679
D · No harm found
Provide activities to meet all resident's needs.
Corrected 2023-11-06
F-0686
D · No harm found
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected 2023-11-06
F-0688
D · No harm found
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Corrected 2023-11-06
F-0695
D · No harm found
Provide safe and appropriate respiratory care for a resident when needed.
Corrected 2023-11-06
F-0725
F · No harm found
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Corrected 2023-11-06
F-0727
F · No harm found
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Corrected 2023-11-06
F-0730
F · No harm found
Observe each nurse aide's job performance and give regular training.
Corrected 2023-11-06
F-0756
D · No harm found
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Corrected 2023-11-06
F-0758
D · No harm found
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Corrected 2023-11-06
F-0761
E · No harm found
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected 2023-11-06
F-0803
D · No harm foundFood safety
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Corrected 2023-11-06
F-0812
F · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2023-11-06
F-0865
F · No harm found
Have a plan that describes the process for conducting QAPI and QAA activities.
Corrected 2023-11-06
F-0880
F · No harm found
Provide and implement an infection prevention and control program.
Corrected 2023-11-06
F-0883
D · No harm found
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Corrected 2023-11-06
F-0921
F · No harm found
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Corrected 2023-11-06
2023-09-11Health inspectionComplaint-triggered1 citation
F-0689
G · Actual harmFrom a complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2023-09-27
2022-02-08Health inspection9 citations
F-0557
D · No harm found
Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
Corrected 2022-02-25
F-0657
D · No harm found
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected 2022-02-25
F-0677
E · No harm found
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected 2022-02-25
F-0679
D · No harm found
Provide activities to meet all resident's needs.
Corrected 2022-02-25
F-0684
E · No harm found
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2022-02-25
F-0688
D · No harm found
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Corrected 2022-02-25
F-0689
D · No harm found
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2022-02-25
F-0690
D · No harm found
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected 2022-02-25
F-0760
D · No harm found
Ensure that residents are free from significant medication errors.
Corrected 2022-02-25
2025-03-27Fire-safety inspection17 citations
K-0161
F · No harm found
Use approved construction type or materials.
Corrected 2025-06-10
K-0211
F · No harm found
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Corrected 2025-06-10
K-0222
F · No harm found
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Corrected 2025-06-10
K-0223
F · No harm found
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Corrected 2025-06-10
K-0291
F · No harm found
Install emergency lighting that can last at least 1 1/2 hours.
Corrected 2025-06-10
K-0293
F · No harm found
Have properly located and lighted "Exit" signs.
Corrected 2025-06-10
K-0321
F · No harm found
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Corrected 2025-06-10
K-0324
F · No harm found
Provide properly protected cooking facilities.
Corrected 2025-06-10
K-0353
F · No harm found
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2025-06-10
K-0362
F · No harm found
Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.
Corrected 2025-06-10
K-0363
F · No harm found
Install corridor and hallway doors that block smoke.
Corrected 2025-06-10
K-0511
F · No harm found
Have properly installed electrical wiring and gas equipment.
Corrected 2025-06-10
K-0531
F · No harm found
Have elevators that firefighters can control in the event of a fire.
Corrected 2025-06-10
K-0712
F · No harm found
Have simulated fire drills held at unexpected times.
Corrected 2025-06-10
K-0761
F · No harm found
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Corrected 2025-06-10
K-0918
F · No harm found
Have generator or other power source capable of supplying service within 10 seconds.
Corrected 2025-06-10
K-0920
F · No harm found
Ensure proper usage of power strips and extension cords.
Corrected 2025-06-10
2023-10-18Fire-safety inspection11 citations
K-0291
D · No harm found
Install emergency lighting that can last at least 1 1/2 hours.
Corrected 2023-12-05
K-0321
D · No harm found
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Corrected 2023-12-05
K-0345
F · No harm found
Have approved installation, maintenance and testing program for fire alarm systems.
Corrected 2023-12-05
K-0353
L · Immediate jeopardy
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2023-11-15
K-0354
L · Immediate jeopardy
Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.
Corrected 2023-11-15
K-0372
D · No harm found
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Corrected 2023-12-05
K-0374
D · No harm found
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Corrected 2023-12-05
K-0541
F · No harm found
Install properly constructed and protected linen or trash chutes.
Corrected 2023-12-05
K-0712
F · No harm found
Have simulated fire drills held at unexpected times.
Corrected 2023-12-05
K-0761
F · No harm found
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Corrected 2023-12-05
K-0920
F · No harm found
Ensure proper usage of power strips and extension cords.
Corrected 2023-12-05
2022-02-08Fire-safety inspection11 citations
K-0222
E · No harm found
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Corrected 2022-03-18
K-0291
F · No harm found
Install emergency lighting that can last at least 1 1/2 hours.
Corrected 2022-03-18
K-0345
F · No harm found
Have approved installation, maintenance and testing program for fire alarm systems.
Corrected 2022-03-18
K-0353
E · No harm found
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2022-03-18
K-0355
D · No harm found
Properly select, install, inspect, or maintain portable fire extinguishes.
Corrected 2022-03-18
K-0363
E · No harm found
Install corridor and hallway doors that block smoke.
Corrected 2022-03-18
K-0511
F · No harm found
Have properly installed electrical wiring and gas equipment.
Corrected 2022-03-18
K-0712
F · No harm found
Have simulated fire drills held at unexpected times.
Corrected 2022-03-18
K-0761
D · No harm found
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Corrected 2022-03-18
K-0920
F · No harm found
Ensure proper usage of power strips and extension cords.
Corrected 2022-03-18
K-0923
E · No harm found
Have proper medical gas storage and administration areas.
Corrected 2022-03-18
Federal penalties
2026-05-14Fine$25,490
2025-11-17Fine$17,345
2025-03-27Fine$15,180
2024-06-25Fine$11,180
2024-02-29Fine$14,518
2023-11-15Fine$22,204
2023-09-11Fine$8,190
Total fines$114,107
Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 175157.
Visitor reviews
What people say on Google.
4.0★★★★★90 ratings on Google
★★★★★Ann Black · 2026-07-11 · via Google“My daughter, 52, has been living in the memory care unit at Life Care Andover for almost 4 years. I am grateful to have found such a loving place for her. The nursing staff takes individual care of each resident with compassion and respect. The activity director extraordinaire has been life changing for us. Truly. Her deep understanding of mental illness along with her guitar playing and music cre…”
★★★★★Erica Wentling · 2026-04-12 · via Google“Our family has had a really positive experience so far with this care team. From the very beginning, they stood out as the first facility to ask thoughtful, clarifying questions while we were trying to find the right place for our dad. He wasn’t easy to place, so that level of care and attention meant a lot to us. Since then, the staff has been attentive, communicative, and genuinely caring, whic…”
★★★★★Jamie Tull · 2026-06-08 · via Google“I was a patient here for 4 months. The nursing staff is caring and attentive. The physical therapy staff were by far the best cheerleaders I have ever had. I wouldnt be home now if it wasnt for them!”
Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google
Inside your report
What unlocks when you order.
Ownership & corporate history
Primary tierPrior operators & transfers
Corporate network & affiliates
,
Owners' other facilities
· · 2 more
Inspection citations — last 5 years
LockedThe 97 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.
Civil & criminal lawsuits
Advanced tier onlyActive civil suits
#
Federal dockets
CDC infection data
Unlock the full file
Citations, owner history, lawsuits — decoded into one PDF.
Original records
Sources we pull for this facility.
Source
CMS Nursing Home Compare
data.cms.gov Provider Data Catalog
Last verified 2026-08-31
Source
Google Business Profile
Photos, reviews & hours
Displayed with attribution · refreshed on re-run
Source
Secretary of State filings
Entity & officer search
Pulled when a report is ordered
Source
PACER federal dockets
pacer.uscourts.gov
Pulled when a report is ordered