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Nursing homeFAID #2875

Life Care Center of Coeur D'alene

500 WEST AQUA AVENUE, Coeur d'Alene, ID, 83815

(208) 762-1122

120 licensed beds

CMS rates Life Care Center of Coeur D'alene 1 out of 5 overall. Federal inspectors issued 53 citations across 8 inspections in the last three years, with $25,688 in fines. Listing last updated 2026-11-06.

★★★★★1/5CMS Five-Star overall1/5 health inspections4/5 staffing3/5 quality measuresSource: CMS Care Compare

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Photo of LIFE CARE CENTER OF COEUR D'ALENE

Photo via Google · Life Care Center of Coeur d'Alene

Address

500 West Aqua Avenue

Coeur D'alene, ID 83815

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Public record summary

What we can show you for free.

Bed capacity

120

CMS facility ID

135122

Care type

Nursing home

County

Kootenai

Facility name

Life Care Center of Coeur D'alene

Street address

500 WEST AQUA AVENUE

City / state / ZIP

Coeur D'alene, ID 83815

Phone

(208) 762-1122

Website

lcca.com

About this facility — Life Care Center of Coeur D'alene

Life Care Center of Coeur D'alene is a Medicare/Medicaid-certified skilled nursing facility in Coeur D Alene, Idaho. It is licensed for 120 beds — well above the median for skilled nursing facilities in Idaho (70 beds).

It is one of 21 senior care facilities in Coeur D Alene and 80 skilled nursing facilities across Idaho. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

It is listed as part of Life Care Centers of America, a group of 194 facilities on this site.

Federal inspectors have cited Life Care Center of Coeur D'alene 53 times across 8 inspections in the last three years, including 5 food-safety citations, and CMS has imposed $25,688 in fines. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on November 6, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Parent company

Life Care Centers of America

Ownership type

For profit - Limited Liability company

Registered owners & officers

Cross, Cindy

Officer — since 1994

Johnson, Jodi

Managing employee — since 2022

Life Care Centers of America, Inc.

Operational control — since 1995

Thurmond, Joan

Officer — since 2000

Regulatory standing

Federal court records

20 naming its parent company — view the cases (a listed case is not a finding of wrongdoing)

Licensed / certified since

1996-08-27

CMS overall rating

1 of 5 stars

Health deficiencies

19 at the last standard inspection

Federal fines

$25,688 total

Last standard inspection

2026-03-20

Nurse staffing

4.3 hours per resident per day

Cost & payer profile (FY2024 cost report)

Average billed charges

$493 per day (≈ $14,990/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.

Payer mix (resident days)

66% Medicaid · 11% Medicare · 24% private/other

Occupancy

67% (fiscal year 2024)

Vs. state median

9% above the ID median of $452/day — full state cost breakdown

Services & coverage

Licensed beds

120

Medicare

Accepted

Medicaid

Accepted

Wheelchair accessible

entrance and parking

Visiting hours

Daily Open 24 hours

Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-11-06. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 5 food-safety citations on its three-year record — flagged below among the inspections.

2026-03-20Health inspectionComplaint-triggered19 citations

F-0550

D · No harm foundFrom a complaint

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Corrected 2026-04-23

F-0558

D · No harm foundFrom a complaint

Reasonably accommodate the needs and preferences of each resident.

Corrected 2026-04-23

F-0578

D · No harm foundFrom a complaint

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

Corrected 2026-04-23

F-0580

D · No harm foundFrom a complaint

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Corrected 2026-04-23

F-0585

D · No harm found

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

Corrected 2026-04-23

F-0628

D · No harm foundFrom a complaint

Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

Corrected 2026-04-23

F-0641

D · No harm foundFrom a complaint

Ensure each resident receives an accurate assessment.

Corrected 2026-04-23

F-0644

D · No harm foundFrom a complaint

Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

Corrected 2026-04-23

F-0657

D · No harm foundFrom a complaint

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Corrected 2026-04-23

F-0658

D · No harm foundFrom a complaint

Ensure services provided by the nursing facility meet professional standards of quality.

Corrected 2026-04-23

F-0684

D · No harm foundFrom a complaint

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2026-04-23

F-0686

G · Actual harmFrom a complaint

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Corrected 2026-04-23

F-0688

D · No harm foundFrom a complaint

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

Corrected 2026-04-23

F-0760

D · No harm foundFrom a complaint

Ensure that residents are free from significant medication errors.

Corrected 2026-04-23

F-0761

F · No harm foundFrom a complaint

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2026-04-23

F-0812

E · No harm foundFood safetyFrom a complaint

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2026-04-23

F-0849

D · No harm foundFrom a complaint

Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.

Corrected 2026-04-23

F-0880

E · No harm foundFrom a complaint

Provide and implement an infection prevention and control program.

Corrected 2026-04-23

F-0921

E · No harm foundFrom a complaint

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

Corrected 2026-04-23

2024-10-05Health inspectionComplaint-triggered8 citations

F-0550

E · No harm found

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Corrected 2024-11-04

F-0600

D · No harm foundFrom a complaint

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Corrected 2024-11-04

F-0759

D · No harm found

Ensure medication error rates are not 5 percent or greater.

Corrected 2024-11-04

F-0801

F · No harm foundFood safety

Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.

Corrected 2024-11-04

F-0802

F · No harm foundFood safety

Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.

Corrected 2024-11-04

F-0812

F · No harm foundFood safety

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2024-11-04

F-0842

D · No harm found

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Corrected 2024-11-04

F-0880

D · No harm found

Provide and implement an infection prevention and control program.

Corrected 2024-11-04

4 earlier / fire-safety inspections (26 citations)

2023-06-16Health inspection13 citations

F-0558

D · No harm found

Reasonably accommodate the needs and preferences of each resident.

Corrected 2023-07-21

F-0578

D · No harm found

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

Corrected 2023-07-21

F-0580

D · No harm found

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Corrected 2023-07-21

F-0622

D · No harm found

Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.

Corrected 2023-07-21

F-0677

D · No harm found

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2023-07-21

F-0684

D · No harm found

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2023-07-21

F-0690

D · No harm found

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Corrected 2023-07-21

F-0692

D · No harm found

Provide enough food/fluids to maintain a resident's health.

Corrected 2023-07-21

F-0695

D · No harm found

Provide safe and appropriate respiratory care for a resident when needed.

Corrected 2023-07-21

F-0698

D · No harm found

Provide safe, appropriate dialysis care/services for a resident who requires such services.

Corrected 2023-07-21

F-0726

D · No harm found

Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

Corrected 2023-07-21

F-0812

D · No harm foundFood safety

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2023-07-21

F-0880

D · No harm found

Provide and implement an infection prevention and control program.

Corrected 2023-07-21

2026-03-20Fire-safety inspection6 citations

E-0039

F · No harm found

Conduct testing and exercise requirements.

Corrected 2026-05-05

K-0353

D · No harm found

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2026-05-05

K-0355

D · No harm found

Properly select, install, inspect, or maintain portable fire extinguishes.

Corrected 2026-05-05

K-0712

F · No harm found

Have simulated fire drills held at unexpected times.

Corrected 2026-05-05

K-0914

F · No harm found

Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

Corrected 2026-05-05

K-0918

F · No harm found

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2026-05-05

2024-10-05Fire-safety inspection4 citations

E-0025

D · No harm found

Create arrangements with other facilities to receive patients.

Corrected 2024-08-09

K-0161

E · No harm found

Use approved construction type or materials.

Corrected 2024-08-09

K-0353

D · No harm found

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2024-08-09

K-0712

F · No harm found

Have simulated fire drills held at unexpected times.

Corrected 2024-08-09

2023-06-16Fire-safety inspection3 citations

K-0325

D · No harm found

Have properly installed hallway dispensers for alcohol-based hand rub.

Corrected 2022-07-21

K-0345

F · No harm found

Have approved installation, maintenance and testing program for fire alarm systems.

Corrected 2022-07-27

K-0511

D · No harm found

Have properly installed electrical wiring and gas equipment.

Corrected 2022-07-20

Federal penalties

2026-03-20Fine$25,688

Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 135122.

Quality of care & staffing

How it compares in Idaho.

Inspection citations, 3 years

More than 90% of nursing homes in the state

State median: 38

Federal fines, 3 years

$25,688

More than 84% of nursing homes in the state

State median: $0

Nurse staffing, hours per resident per day

4.3

Higher than 78% of nursing homes in the state

State median: 3.8

Nursing staff turnover, annual

51%

Higher than 49% of nursing homes in the state

State median: 51%

Resident outcomes

On 21 federal quality measures, this facility does better than the Idaho average on 5 and worse on 12. Differences within 10% of the average are shown as near average.

Long-stay residents	This facility	State	US	Compared with state
Need for help with daily activities has increased	17.3%	15.4%	13.5%	Worse than state
Lose too much weight	17.3%	5.1%	5.1%	Worse than state
With a catheter inserted and left in their bladder	0.8%	1.0%	0.7%	Better than state
With a urinary tract infection	3.4%	2.0%	1.5%	Worse than state
Have depressive symptoms	7.3%	15.7%	13.5%	Better than state
Were physically restrained	0.0%	0.0%	0.1%	Better than state
Experiencing one or more falls with major injury	10.9%	3.1%	3.2%	Worse than state
Assessed and appropriately given the pneumococcal vaccine	94.3%	97.8%	93.7%	Near state average
Ability to walk independently worsened	18.9%	15.8%	12.7%	Worse than state
Received an antianxiety or hypnotic medication	11.7%	16.4%	19.5%	Better than state
Assessed and appropriately given the seasonal influenza vaccine	98.5%	96.2%	95.3%	Near state average
With pressure ulcers	3.8%	3.4%	4.5%	Worse than state
With new or worsened bowel or bladder incontinence	27.4%	21.2%	18.3%	Worse than state
Received an antipsychotic medication	15.3%	20.3%	15.4%	Better than state
Hospitalizations per 1000 long-stay resident days	1.73	1.03	1.81	Worse than state
Outpatient emergency department visits per 1000 long-stay resident days	1.76	1.49	1.69	Worse than state

Short-stay residents	This facility	State	US	Compared with state
Assessed and appropriately given the pneumococcal vaccine	86.5%	91.8%	82.3%	Near state average
Newly received an antipsychotic medication	2.0%	1.7%	1.5%	Worse than state
Were assessed and appropriately given the seasonal influenza vaccine	90.1%	85.4%	80.1%	Near state average
Were rehospitalized after a nursing home admission	23.7%	17.3%	23.4%	Worse than state
Had an outpatient emergency department visit	14.2%	11.9%	11.8%	Worse than state

Source: CMS MDS and Medicare claims quality measures, measure period 2025Q3-2026Q2. Averages are computed from all nursing homes reporting each measure.

Cited more than once

The same rule cited at separate inspections can point to a problem that wasn't fully fixed.

F-0812 3 inspections. Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F-0880 3 inspections. Provide and implement an infection prevention and control program.
F-0550 2 inspections. Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
F-0558 2 inspections. Reasonably accommodate the needs and preferences of each resident.
F-0578 2 inspections. Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
F-0580 2 inspections. Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Verify & compare

Where to check, and what's nearby.

Who to contact in Idaho

Licensing: Idaho Department of Health and Welfare, Residential Assisted Living Facilities Program (Licensing and Certification)
File a complaint: 208-364-1962 · Online
Long-Term Care Ombudsman: 877-471-2777. A free advocate for residents and families.
Eldercare Locator: 800-677-1116, a federal service for local aging help.

Nearest emergency hospitals

Multicare Valley Hospital, about 21 miles. CMS rating 5 of 5.
Providence Holy Family Hospital, about 29 miles. CMS rating 3 of 5.
Benewah Community Hospital, about 31 miles.

Source: CMS Hospital General Information. Straight-line distance.

Nearby facilities with inspection records

Coeur D Alene Health of Cascadia, Coeur D'alene, about 2.9 miles. CMS rating 1 of 5.
Ironwood Rehabilitation and Care Center, Coeur D'alene, about 3.1 miles. CMS rating 2 of 5.
Advanced Health Care of Coeur D'alene, Coeur D'alene, about 3.3 miles. CMS rating 5 of 5.
Lakeside Rehabilitation and Care Center, Coeur D'alene, about 3.6 miles. CMS rating 1 of 5.
Life Care Center of Post Falls, Post Falls, about 5.9 miles. CMS rating 5 of 5.

Visitor reviews

What people say on Google.

4.4142 ratings on Google

★★★★Deborah Sicurella · 2026-05-07 · via Google
“I was extremely pleased that I chose to go to Life Care Center in CDA, ID. I was treated very well. I would give the staff 5 stars. There were 2 wonderful Nurses that truly went above and beyond to ensure that I received my medications so I was comfortable. I had a shattered pelvis and was in great pain. They made sure I was as comfortable as possible . The Nurse's names are Cameron and Lori and I…”

★★★★★Melissa Hollingsworth · 2026-06-18 · via Google
“The Administrative Staff are wonderful to work with. The Nurses and CNA’s are attentive, kind and compassionate. We can’t say enough good things about the care that is provided at Life Care Center of Cda. We are so thankful that we found such a wonderful place to take care of mom.”

★★★★★Glen Hasenyager · 2026-07-17 · via Google
“My wife and I were visiting my best friend from high school. The facilities are very nice and the associates working there were very friendly and helpful. McKenna (sp) was helping my friend and she was very compassionate with my friend and talked with us while we were there.”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google

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Ownership & corporate history

Primary tier

Prior operators & transfers

Corporate network & affiliates

Owners' other facilities

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Inspection citations — last 5 years

Locked

The 53 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

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Active civil suits

Federal dockets

CDC infection data

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Original records

Sources we pull for this facility.

Source

CMS Nursing Home Compare

data.cms.gov Provider Data Catalog

Last verified 2026-11-06

Source

Google Business Profile

Photos, reviews & hours

Displayed with attribution · refreshed on re-run

Source

Secretary of State filings

Entity & officer search

Pulled when a report is ordered

Source

PACER federal dockets

pacer.uscourts.gov

Pulled when a report is ordered