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Nursing homeFAID #11829

Life Care Center of Greeneville

725 CRUM STREET, GREENEVILLE, TN, 37743
(423) 639-8131
lcca.com
161 licensed beds
★★★★★3/5CMS Five-Star overall3/5 health inspections3/5 staffing4/5 quality measuresSource: CMS Care Compare

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Photo of LIFE CARE CENTER OF GREENEVILLE
Photo via Google · Life Care Center of Greeneville

Public record summary

What we can show you for free.
Bed capacity
161
CMS facility ID
445228
Care type
Nursing home
County
Greene
Facility name
Life Care Center of Greeneville
Street address
725 CRUM STREET
City / state / ZIP
Greeneville, TN 37743
Phone
(423) 639-8131
Website
lcca.com

About this facility — Life Care Center of Greeneville

Life Care Center of Greeneville is a Medicare/Medicaid-certified skilled nursing facility in Greeneville, Tennessee. It is licensed for 161 beds — above the median for skilled nursing facilities in Tennessee (114 beds).

It is one of 5 senior care facilities in Greeneville and 303 skilled nursing facilities across Tennessee. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited Life Care Center of Greeneville 25 times across 7 inspections in the last three years, including 1 food-safety citation; no federal fines are on record. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Parent company
Life Care Centers of America
Ownership type
For profit - Corporation

Registered owners & officers

Cross, Cindy
Officer — since 1994
Fletcher, Todd
Director · Officer — since 2020
Henry, Terry
Officer — since 1999
Key, Misty
Managing employee — since 2003
Lay, Lisa
Director · Officer — since 2017
Life Care Centers of America, Inc.
Operational control — since 1986
Preston, Forrest
Director · Officer — since 1976
Swanker, Richard
Director · Officer — since 2011
Thurmond, Joan
Officer — since 2000
Ziegler, James
Director · Officer — since 1999

Regulatory standing

Federal court records
20 naming its parent company — view the cases (a listed case is not a finding of wrongdoing)
Licensed / certified since
1989-08-28
CMS overall rating
3 of 5 stars
Health deficiencies
6 at the last standard inspection
Federal fines
None on record
Last standard inspection
2025-06-25
Nurse staffing
3.7 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges
$380 per day (≈ $11,550/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.
Payer mix (resident days)
57% Medicaid · 12% Medicare · 31% private/other
Occupancy
59% (fiscal year 2023)
Vs. state median
4% above the TN median of $367/day — full state cost breakdown

Services & coverage

Licensed beds
161
Medicare
Accepted
Medicaid
Accepted
Wheelchair accessible
entrance and parking
Visiting hours
Daily Open 24 hours
Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-08-31. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 1 food-safety citation on its three-year record — flagged below among the inspections.
2025-06-25Health inspection6 citations
F-0657
D · No harm found
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected 2025-08-09
F-0689
D · No harm found
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2025-08-09
F-0695
D · No harm found
Provide safe and appropriate respiratory care for a resident when needed.
Corrected 2025-08-09
F-0755
D · No harm found
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected 2025-08-09
F-0812
F · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2025-08-09
F-0880
D · No harm found
Provide and implement an infection prevention and control program.
Corrected 2025-08-09
2024-05-01Health inspectionComplaint-triggered7 citations
F-0622
D · No harm foundFrom a complaint
Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
Corrected 2024-05-31
F-0640
D · No harm found
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Corrected 2024-05-31
F-0641
D · No harm found
Ensure each resident receives an accurate assessment.
Corrected 2024-05-31
F-0644
D · No harm found
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Corrected 2024-05-31
F-0656
D · No harm found
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected 2024-05-31
F-0842
D · No harm found
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected 2024-05-31
F-0880
D · No harm found
Provide and implement an infection prevention and control program.
Corrected 2024-05-31
4 earlier / fire-safety inspections (12 citations)
2020-02-12Health inspection5 citations
F-0604
E · No harm found
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Corrected 2020-03-28
F-0689
D · No harm found
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2020-03-28
F-0770
D · No harm found
Provide timely, quality laboratory services/tests to meet the needs of residents.
Corrected 2020-03-28
F-0842
D · No harm found
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected 2020-03-28
F-0880
D · No harm found
Provide and implement an infection prevention and control program.
Corrected 2020-03-28
2025-06-25Fire-safety inspection4 citations
K-0321
D · No harm found
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Corrected 2025-08-09
K-0363
D · No harm found
Install corridor and hallway doors that block smoke.
Corrected 2025-08-09
K-0511
D · No harm found
Have properly installed electrical wiring and gas equipment.
Corrected 2025-08-09
K-0781
D · No harm found
Have restrictions on the use of portable space heaters.
Corrected 2025-08-09
2024-05-01Fire-safety inspection1 citation
K-0341
D · No harm found
Install a fire alarm system that can be heard throughout the facility.
Corrected 2024-05-31
2020-02-12Fire-safety inspection2 citations
K-0324
D · No harm found
Provide properly protected cooking facilities.
Corrected 2020-03-28
K-0353
D · No harm found
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2020-03-28
Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 445228.

Visitor reviews

What people say on Google.
4.4117 ratings on Google
★Robert Britton · 2026-06-27 · via Google

“I could go on for hours telling you about this place. The lies. The fake smiles and empty promises you'll get from nurses and management. How "It's not my job", or " I didn't know.. I wasn't aware", or "I'll pass it along..." were phrases I heard constantly. Instead I'll just say this: if you love someone, if you really care, PLEASE do not let your loved ones go here. There's much better nursing f…”

★★★★★Phyllis Broyles · 2026-04-10 · via Google

“The staff at Life Care Center of Greeneville are very considerate of the needs of our daughter and the families needs as well. The facility is clean and has a feeling of home. I believe it is a very enjoyable place to recuperate. Thank you so much for all of your help during our time of need. Thank you, Phyllis Broyles”

★★★★★Sandra Davis · 2026-04-10 · via Google

“The staff at Life Care are friendly and takes their job very serious. The therapy team goes above and beyond to help & work with the patients. The team gives baths & take care of the hygiene part is great making the patient feel comfortable with them. Life Care is the number one place for our loved ones to be to get the help they need.”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google

Inside your report

What unlocks when you order.

Ownership & corporate history

Primary tier
Prior operators & transfers
Corporate network & affiliates
,
Owners' other facilities
· · 2 more

Inspection citations — last 5 years

Locked
The 25 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only
Active civil suits
#
Federal dockets
CDC infection data
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Citations, owner history, lawsuits — decoded into one PDF.
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Original records

Sources we pull for this facility.
Source
CMS Nursing Home Compare
data.cms.gov Provider Data Catalog
Last verified 2026-08-31
Source
Google Business Profile
Photos, reviews & hours
Displayed with attribution · refreshed on re-run
Source
Secretary of State filings
Entity & officer search
Pulled when a report is ordered
Source
PACER federal dockets
pacer.uscourts.gov
Pulled when a report is ordered