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Nursing homeFAID #2154

Life Care Center of Hilliard

3756 W THIRD ST, HILLIARD, FL, 32046

(904) 845-3988

lcca.com

120 licensed beds

★★★★★3/5CMS Five-Star overall3/5 health inspections4/5 staffing4/5 quality measuresSource: CMS Care Compare

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Photo via Google · Life Care Center of Hilliard

Address

3756 W Third St

Hilliard, FL 32046

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Public record summary

What we can show you for free.

Bed capacity

120

CMS facility ID

105756

Care type

Nursing home

County

Nassau

Facility name

Life Care Center of Hilliard

Street address

3756 W THIRD ST

City / state / ZIP

Hilliard, FL 32046

Phone

(904) 845-3988

Website

lcca.com

About this facility — Life Care Center of Hilliard

Life Care Center of Hilliard is a Medicare/Medicaid-certified skilled nursing facility in Hilliard, Florida. It is licensed for 120 beds — close to the median for skilled nursing facilities in Florida (120 beds).

It is one of 4 senior care facilities in Hilliard and 694 skilled nursing facilities across Florida. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited Life Care Center of Hilliard 27 times across 9 inspections in the last three years, including 1 food-safety citation; no federal fines are on record. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Parent company

Life Care Centers of America

Ownership type

For profit - Limited Liability company

Registered owners & officers

Anderson, Pamela

Governing body · Operational control — since 2022

Connors, Tyler

Governing body · Operational control · Additional disclosable party — since 2019

Cross, Cindy

Officer — since 2017

Fletcher, Todd

Operational control — since 2021

Henry, Terry

Officer — since 2017

Lay, Lisa

Operational control — since 2017

Life Care Centers of America, Inc.

Operational control · Additional disclosable party — since 2012

Preston, Aaron

Governing body · Operational control — since 2005

Preston, Aubrey

Operational control — since 2024

Preston, Forrest

Indirect owner · Operational control · Additional disclosable party — since 2012

Sharpe, Michael

Operational control · Additional disclosable party — since 2010

Swanker, Richard

Operational control — since 2022

Thurmond, Joan

Officer — since 2017

Ziegler, James

Operational control — since 2015

Regulatory standing

Federal court records

20 naming its parent company — view the cases (a listed case is not a finding of wrongdoing)

Licensed / certified since

1992-02-01

CMS overall rating

3 of 5 stars

Health deficiencies

4 at the last standard inspection

Federal fines

None on record

Last standard inspection

2026-04-23

Nurse staffing

3.8 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges

$498 per day (≈ $15,140/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.

Payer mix (resident days)

74% Medicaid · 10% Medicare · 17% private/other

Occupancy

94% (fiscal year 2023)

Vs. state median

22% above the FL median of $408/day — full state cost breakdown

Services & coverage

Licensed beds

120

Medicare

Accepted

Medicaid

Accepted

Wheelchair accessible

entrance and parking

Visiting hours

Daily Open 24 hours

Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-08-31. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 1 food-safety citation on its three-year record — flagged below among the inspections.

2026-04-23Health inspection4 citations

F-0628

E · No harm found

Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

Corrected 2026-06-03

F-0695

E · No harm found

Provide safe and appropriate respiratory care for a resident when needed.

Corrected 2026-06-03

F-0759

D · No harm found

Ensure medication error rates are not 5 percent or greater.

Corrected 2026-06-03

F-0812

F · No harm foundFood safety

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2026-06-03

2025-01-13Health inspectionComplaint-triggered1 citation

F-0610

D · No harm foundFrom a complaint

Respond appropriately to all alleged violations.

Corrected 2025-02-06

6 earlier / fire-safety inspections (22 citations)

2024-07-11Health inspection3 citations

F-0550

D · No harm found

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Corrected 2024-08-09

F-0584

E · No harm found

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Corrected 2024-08-09

F-0880

E · No harm found

Provide and implement an infection prevention and control program.

Corrected 2024-08-09

2023-08-15Health inspectionComplaint-triggered2 citations

F-0609

D · No harm foundFrom a complaint

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Corrected 2023-09-10

F-0610

D · No harm foundFrom a complaint

Respond appropriately to all alleged violations.

Corrected 2023-09-10

2022-07-28Health inspection2 citations

F-0684

D · No harm found

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2022-08-24

F-0695

D · No harm found

Provide safe and appropriate respiratory care for a resident when needed.

Corrected 2022-08-24

2026-04-23Fire-safety inspection3 citations

K-0353

E · No harm found

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2026-06-03

K-0372

D · No harm found

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

Corrected 2026-06-03

K-0920

D · No harm found

Ensure proper usage of power strips and extension cords.

Corrected 2026-06-03

2024-07-11Fire-safety inspection11 citations

E-0039

E · No harm found

Conduct testing and exercise requirements.

Corrected 2024-08-09

K-0211

E · No harm found

Keep aisles, corridors, and exits free of obstruction in case of emergency.

Corrected 2024-08-09

K-0222

E · No harm found

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

Corrected 2024-08-09

K-0345

E · No harm found

Have approved installation, maintenance and testing program for fire alarm systems.

Corrected 2024-08-09

K-0372

D · No harm found

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

Corrected 2024-08-09

K-0521

E · No harm found

Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

Corrected 2024-08-09

K-0761

E · No harm found

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

Corrected 2024-08-09

K-0914

E · No harm found

Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

Corrected 2024-08-09

K-0918

E · No harm found

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2024-08-09

K-0920

E · No harm found

Ensure proper usage of power strips and extension cords.

Corrected 2024-08-09

K-0923

D · No harm found

Have proper medical gas storage and administration areas.

Corrected 2024-08-09

2022-07-28Fire-safety inspection1 citation

K-0353

F · No harm found

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2022-08-25

Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 105756.

Visitor reviews

What people say on Google.

4.6195 ratings on Google

★★★★★Dee Bickford · 2026-03-13 · via Google
“This is my second time availing myself of their services. And it was my choice being I had the choice. The facility is conveniently located to my home making it easier for my family and friend's to visit me. Also, being a return patient, I was more familiar with the routine. Best of all, the staff, from the RN’s down to the aids are so caring of everyone’s needs. I was there to get my IV antibioti…”

★Tina · 2026-05-17 · via Google
“Normally everyone at life care is very nice. Tonight I meant a nurse named Steven that doesn't need to be in that field. He was very very rude to me, disrespectful and humiliated me in front of others. All because I didn't want to push the nurse's button to have them bring ice to the room. Those girls run enough, I wanted to help so they wouldn't be running and get it myself. He acted like he wasn…”

★★★★★Betty Nicks · 2026-05-10 · via Google
“The staff is friendly, the halls are relatively clean and do not have a foul smell, the quantity of food served is adequate, and there is food available from a menu if patient is still hungry. Patients are encouraged to intermingle, participate in scheduled activities, and sit in the open areas around the Nurses stations.”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google

Inside your report

What unlocks when you order.

Ownership & corporate history

Primary tier

Prior operators & transfers

Corporate network & affiliates

Owners' other facilities

· · 2 more

Inspection citations — last 5 years

Locked

The 27 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only

Active civil suits

Federal dockets

CDC infection data

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Original records

Sources we pull for this facility.

Source

CMS Nursing Home Compare

data.cms.gov Provider Data Catalog

Last verified 2026-08-31

Source

Google Business Profile

Photos, reviews & hours

Displayed with attribution · refreshed on re-run

Source

Secretary of State filings

Entity & officer search

Pulled when a report is ordered

Source

PACER federal dockets

pacer.uscourts.gov

Pulled when a report is ordered