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Nursing homeFAID #290

Life Care Center of North Glendale

13620 NORTH 55TH AVENUE, GLENDALE, AZ, 85304

(602) 843-8433

lcca.com

223 licensed beds

★★★★★5/5CMS Five-Star overall4/5 health inspections3/5 staffing5/5 quality measuresSource: CMS Care Compare

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Photo via Google · Life Care Center of North Glendale

Address

13620 North 55th Avenue

Glendale, AZ 85304

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Public record summary

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Bed capacity

223

CMS facility ID

035126

Care type

Nursing home

County

Maricopa

Facility name

Life Care Center of North Glendale

Street address

13620 NORTH 55TH AVENUE

City / state / ZIP

Glendale, AZ 85304

Phone

(602) 843-8433

Website

lcca.com

About this facility — Life Care Center of North Glendale

Life Care Center of North Glendale is a Medicare/Medicaid-certified skilled nursing facility in Glendale, Arizona. It is licensed for 223 beds — well above the median for skilled nursing facilities in Arizona (112 beds).

It is one of 213 senior care facilities in Glendale and 140 skilled nursing facilities across Arizona. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited Life Care Center of North Glendale 29 times across 9 inspections in the last three years, including 1 food-safety citation; no federal fines are on record. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Parent company

Life Care Centers of America

Ownership type

For profit - Corporation

Registered owners & officers

Alexander, Antoinette

Governing body · Operational control — since 2017

Butner, Nancy

Governing body · Operational control — since 2018

Carroll, John

Operational control · Additional disclosable party — since 2016

Cross, Cindy

Officer — since 1994

Developers Investment Company Inc

Indirect owner · Operational control — since 1993

Fletcher, Todd

Operational control — since 2024

Glendale Medical Investors Limited Partnership

Operational control · Additional disclosable party — since 1966

Henry, Terry

Director — since 1999

Lay, Lisa

Officer — since 2018

Life Care Affiliates Ii

Operational control · Partner · Additional disclosable party — since 1988

Life Care Centers of America, Inc.

Operational control · Additional disclosable party — since 1988

Preston, Aubrey

Operational control — since 2024

Preston, Forrest

Partner · Additional disclosable party — since 1988

Swanker, Richard

Officer — since 2011

Thurmond, Joan

Officer — since 2000

Trotta, Kimberly

Governing body · Operational control · Additional disclosable party — since 2024

Ziegler, James

Operational control — since 2024

Regulatory standing

Federal court records

20 naming its parent company — view the cases (a listed case is not a finding of wrongdoing)

Licensed / certified since

1986-04-10

CMS overall rating

5 of 5 stars

Health deficiencies

5 at the last standard inspection

Federal fines

None on record

Last standard inspection

2026-06-12

Nurse staffing

3.4 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges

$414 per day (≈ $12,590/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.

Payer mix (resident days)

64% Medicaid · 5% Medicare · 31% private/other

Occupancy

53% (fiscal year 2023)

Vs. state median

right at the AZ median of $416/day — full state cost breakdown

Services & coverage

Licensed beds

223

Medicare

Accepted

Medicaid

Accepted

Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report · last verified 2026-08-31. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 1 food-safety citation on its three-year record — flagged below among the inspections.

2026-06-12Health inspection6 citations

F-0645

D · No harm found

PASARR screening for Mental disorders or Intellectual Disabilities

Corrected 2026-07-17

F-0684

D · No harm found

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2026-07-17

F-0687

D · No harm found

Provide appropriate foot care.

Corrected 2026-07-17

F-0695

D · No harm found

Provide safe and appropriate respiratory care for a resident when needed.

Corrected 2026-07-17

F-0761

D · No harm found

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2026-07-17

F-0812

E · No harm foundFood safety

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2026-07-17

2025-03-12Health inspectionComplaint-triggered1 citation

F-0725

E · No harm foundFrom a complaint

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

Corrected 2025-05-02

7 earlier / fire-safety inspections (22 citations)

2024-08-28Health inspectionComplaint-triggered1 citation

F-0600

D · No harm foundFrom a complaint

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Corrected 2024-10-18

2024-06-14Health inspectionComplaint-triggered1 citation

F-0580

D · No harm foundFrom a complaint

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Corrected 2024-08-02

2023-07-03Health inspection1 citation

F-0645

E · No harm found

PASARR screening for Mental disorders or Intellectual Disabilities

Corrected 2023-08-15

2022-05-05Health inspection10 citations

F-0550

D · No harm found

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Corrected 2022-06-20

F-0585

E · No harm found

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

Corrected 2022-06-20

F-0623

D · No harm found

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

Corrected 2022-06-20

F-0660

D · No harm found

Plan the resident's discharge to meet the resident's goals and needs.

Corrected 2022-06-20

F-0677

E · No harm found

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2022-06-20

F-0688

E · No harm found

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

Corrected 2022-06-20

F-0725

E · No harm found

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

Corrected 2022-06-20

F-0757

D · No harm found

Ensure each resident’s drug regimen must be free from unnecessary drugs.

Corrected 2022-06-20

F-0758

D · No harm found

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Corrected 2022-06-20

F-0880

D · No harm found

Provide and implement an infection prevention and control program.

Corrected 2022-06-20

2026-06-12Fire-safety inspection1 citation

K-0221

E · No harm found

Provide rooms that can be unlocked from inside without a key.

Corrected 2026-02-03

2023-07-03Fire-safety inspection4 citations

K-0222

E · No harm found

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

Corrected 2023-08-09

K-0324

D · No harm found

Provide properly protected cooking facilities.

Corrected 2023-08-09

K-0363

E · No harm found

Install corridor and hallway doors that block smoke.

Corrected 2023-08-09

K-0511

D · No harm found

Have properly installed electrical wiring and gas equipment.

Corrected 2023-08-09

2022-05-05Fire-safety inspection4 citations

K-0342

D · No harm found

Have a complete alarm system manually initiated and initiated by fire sprinkler system connection.

Corrected 2022-06-09

K-0363

D · No harm found

Install corridor and hallway doors that block smoke.

Corrected 2022-06-09

K-0920

D · No harm found

Ensure proper usage of power strips and extension cords.

Corrected 2022-06-09

K-0923

D · No harm found

Have proper medical gas storage and administration areas.

Corrected 2022-06-09

Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 035126.

Visitor reviews

What people say on Google.

4.0469 ratings on Google

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google

Inside your report

What unlocks when you order.

Ownership & corporate history

Primary tier

Prior operators & transfers

Corporate network & affiliates

Owners' other facilities

· · 2 more

Inspection citations — last 5 years

Locked

The 29 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only

Active civil suits

Federal dockets

CDC infection data

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Original records

Sources we pull for this facility.

Source

CMS Nursing Home Compare

data.cms.gov Provider Data Catalog

Last verified 2026-08-31

Source

Google Business Profile

Photos, reviews & hours

Displayed with attribution · refreshed on re-run

Source

Secretary of State filings

Entity & officer search

Pulled when a report is ordered

Source

PACER federal dockets

pacer.uscourts.gov

Pulled when a report is ordered