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Nursing homeFAID #12022

Life Care Center of Ooltewah

5911 SNOW HILL ROAD, OOLTEWAH, TN, 37363
(423) 531-0600
lcca.com
120 licensed beds
★★★★★4/5CMS Five-Star overall4/5 health inspections4/5 staffing4/5 quality measuresSource: CMS Care Compare

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Photo via Google · Life Care Center of Ooltewah

Public record summary

What we can show you for free.
Bed capacity
120
CMS facility ID
445511
Care type
Nursing home
County
Hamilton
Facility name
Life Care Center of Ooltewah
Street address
5911 SNOW HILL ROAD
City / state / ZIP
Ooltewah, TN 37363
Phone
(423) 531-0600
Website
lcca.com

About this facility — Life Care Center of Ooltewah

Life Care Center of Ooltewah is a Medicare/Medicaid-certified skilled nursing facility in Ooltewah, Tennessee. It is licensed for 120 beds — close to the median for skilled nursing facilities in Tennessee (114 beds).

It is one of 11 senior care facilities in Ooltewah and 303 skilled nursing facilities across Tennessee. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited Life Care Center of Ooltewah 10 times across 6 inspections in the last three years; no federal fines are on record. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Parent company
Life Care Centers of America
Ownership type
For profit - Corporation

Registered owners & officers

Borja, Ashley
Governing body · Operational control · Additional disclosable party — since 2020
Cross, Cindy
Officer — since 2012
Developers Investment Company Inc
Indirect owner · Operational control — since 1991
Fletcher, Todd
Operational control — since 2024
Henry, Terry
Officer — since 2012
Lay, Lisa
Director · Officer — since 2017
Life Care Affiliates Ii
Operational control · Partner · Additional disclosable party — since 1991
Life Care Centers of America, Inc.
Operational control · Additional disclosable party — since 2012
Murphy, Joshua
Operational control · Additional disclosable party — since 2021
Ooltewah Medical Investors Lp
Operational control · Additional disclosable party — since 2012
Payne, Julie
Governing body · Operational control — since 2017
Preston, Aubrey
Operational control — since 2024
Preston, Forrest
Indirect owner · Partner · Additional disclosable party — since 1988
Solomon, Jennifer
Governing body · Operational control — since 2019
Swanker, Richard
Director · Officer — since 2012
Thurmond, Joan
Officer — since 2012
Ziegler, James
Operational control — since 2024

Regulatory standing

Federal court records
20 naming its parent company — view the cases (a listed case is not a finding of wrongdoing)
Licensed / certified since
2013-04-30
CMS overall rating
4 of 5 stars
Health deficiencies
3 at the last standard inspection
Federal fines
None on record
Last standard inspection
2022-12-14
Nurse staffing
4.2 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges
$700 per day (≈ $21,280/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.
Payer mix (resident days)
0% Medicaid · 43% Medicare · 57% private/other
Occupancy
60% (fiscal year 2023)
Vs. state median
91% above the TN median of $367/day — full state cost breakdown

Services & coverage

Licensed beds
120
Medicare
Accepted
Medicaid
Accepted
Wheelchair accessible
entrance and parking
Visiting hours
Daily Open 24 hours
Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-08-31. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

CleanNo food-safety or dietary citations in the last three years of federal inspections.
2022-12-14Health inspection3 citations
F-0684
D · No harm found
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2023-01-18
F-0689
D · No harm found
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2023-01-18
F-0842
D · No harm found
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected 2023-01-18
2019-09-25Health inspection1 citation
F-0641
D · No harm found
Ensure each resident receives an accurate assessment.
Corrected 2019-10-11
3 earlier / fire-safety inspections (6 citations)
2018-09-26Health inspection2 citations
F-0655
D · No harm found
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Corrected 2018-10-31
F-0684
D · No harm found
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2018-10-31
2022-12-14Fire-safety inspection3 citations
K-0161
E · No harm found
Use approved construction type or materials.
Corrected 2023-01-11
K-0324
D · No harm found
Provide properly protected cooking facilities.
Corrected 2023-01-11
K-0353
D · No harm found
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2023-01-11
2019-09-25Fire-safety inspection1 citation
K-0281
F · No harm found
Install proper backup exit lighting.
Corrected 2019-10-11
Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 445511.

Visitor reviews

What people say on Google.
4.5304 ratings on Google
★★★★★Susan Gaines · 2026-05-22 · via Google

“We are so thankful for the staff at Ooltewah LifeCare. From the moment we arrived from the hospital, the nurse, Josh, knew all about feeding tubes and blocked bowels that my husband presented with and our family felt so relieved. My husband had physical therapy, occupational therapy, and speech therapy and one outshone the other. Each nurse, CNA, each worker we met was an expert in their field …”

★★★★★Linda Green · 2026-03-14 · via Google

“A group of ladies from our church visited our Pastors wife that’s in rehab at Life Care Ooltewah. We had a wonderful time of fellowship. It was as if we were entering a five star hotel, not a nursing facility. Each staff member that we encountered was helpful in every way. The activity director is so precious. Her smile and kindness is “contagious.” We all left our gathering feeling blessed by hav…”

★★★★★Debbie Clayton · 2026-04-04 · via Google

“The staff we met during our visit today was very friendly. In fact one of the nurses came in the room and said she recognized us. About 3 years ago we had a relative in Life Care for several months. And she actually recognized us from that long ago. It's a beautiful and clean facility. I would recommend it to anyone for their loved one.”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google

Inside your report

What unlocks when you order.

Ownership & corporate history

Primary tier
Prior operators & transfers
Corporate network & affiliates
,
Owners' other facilities
· · 2 more

Inspection citations — last 5 years

Locked
The 10 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only
Active civil suits
#
Federal dockets
CDC infection data
Unlock the full file
Citations, owner history, lawsuits — decoded into one PDF.
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Original records

Sources we pull for this facility.
Source
CMS Nursing Home Compare
data.cms.gov Provider Data Catalog
Last verified 2026-08-31
Source
Google Business Profile
Photos, reviews & hours
Displayed with attribution · refreshed on re-run
Source
Secretary of State filings
Entity & officer search
Pulled when a report is ordered
Source
PACER federal dockets
pacer.uscourts.gov
Pulled when a report is ordered