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Nursing homeFAID #9375

Life Care Center of Westlake

26520 CENTER RIDGE RD, WESTLAKE, OH, 44145
(440) 871-3030
lcca.com
119 licensed beds
★★★★★2/5CMS Five-Star overall2/5 health inspections3/5 staffing4/5 quality measuresSource: CMS Care Compare

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Photo of LIFE CARE CENTER OF WESTLAKE
Photo via Google · Life Care Center of Westlake

Public record summary

What we can show you for free.
Bed capacity
119
CMS facility ID
365048
Care type
Nursing home
County
Cuyahoga
Facility name
Life Care Center of Westlake
Street address
26520 CENTER RIDGE RD
City / state / ZIP
Westlake, OH 44145
Phone
(440) 871-3030
Website
lcca.com

About this facility — Life Care Center of Westlake

Life Care Center of Westlake is a Medicare/Medicaid-certified skilled nursing facility in Westlake, Ohio. It is licensed for 119 beds — above the median for skilled nursing facilities in Ohio (86 beds).

It is one of 24 senior care facilities in Westlake and 922 skilled nursing facilities across Ohio. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited Life Care Center of Westlake 51 times across 15 inspections in the last three years, including 4 food-safety citations; no federal fines are on record. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Parent company
Life Care Centers of America
Ownership type
For profit - Corporation

Registered owners & officers

Cross, Cindy
Officer — since 1994
Fletcher, Todd
Director · Officer · Operational control — since 2020
Henry, Terry
Officer — since 1999
Lay, Lisa
Director · Officer · Operational control — since 2017
Life Care Centers of America, Inc.
Operational control · Additional disclosable party — since 1996
Long, Zofia
Governing body · Operational control — since 2004
Marcu, Marina
Operational control · Additional disclosable party — since 2019
Mcdermott, Douglas
Governing body · Operational control · Additional disclosable party — since 2022
Preston, Aubrey
Operational control — since 2024
Preston, Forrest
Direct owner · Director · Officer · Operational control · Additional disclosable party — since 1976
Simmerman, Patricia
Governing body · Operational control — since 2021
Swanker, Richard
Director · Officer · Operational control — since 2011
Thurmond, Joan
Officer — since 2000
Ziegler, James
Director · Officer · Operational control — since 1999

Regulatory standing

Federal court records
20 naming its parent company — view the cases (a listed case is not a finding of wrongdoing)
Licensed / certified since
1967-01-01
CMS overall rating
2 of 5 stars
Health deficiencies
20 at the last standard inspection
Federal fines
None on record
Last standard inspection
2023-10-19
Nurse staffing
3.5 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges
$385 per day (≈ $11,700/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.
Payer mix (resident days)
87% Medicaid · 3% Medicare · 10% private/other
Occupancy
81% (fiscal year 2023)
Vs. state median
6% above the OH median of $364/day — full state cost breakdown

Services & coverage

Licensed beds
119
Medicare
Accepted
Medicaid
Accepted
Wheelchair accessible
entrance and parking
Visiting hours
Daily Open 24 hours
Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-08-31. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 4 food-safety citations on its three-year record — flagged below among the inspections.
2026-06-08Health inspectionComplaint-triggered7 citations
F-0557
D · No harm foundFrom a complaint
Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
Corrected 2026-07-01
F-0584
E · No harm foundFrom a complaint
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected 2026-07-01
F-0656
D · No harm foundFrom a complaint
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected 2026-07-01
F-0658
D · No harm foundFrom a complaint
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected 2026-07-01
F-0684
D · No harm foundFrom a complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2026-07-01
F-0690
D · No harm foundFrom a complaint
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected 2026-07-01
F-0759
E · No harm foundFrom a complaint
Ensure medication error rates are not 5 percent or greater.
Corrected 2026-07-01
2026-02-26Health inspectionComplaint-triggered2 citations
F-0689
D · No harm foundFrom a complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2026-03-10
F-0842
D · No harm foundFrom a complaint
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected 2026-03-10
13 earlier / fire-safety inspections (42 citations)
2025-12-11Health inspectionComplaint-triggered6 citations
F-0607
D · No harm foundFrom a complaint
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Corrected 2026-01-12
F-0609
D · No harm foundFrom a complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected 2026-01-12
F-0610
D · No harm foundFrom a complaint
Respond appropriately to all alleged violations.
Corrected 2026-01-12
F-0678
D · No harm foundFrom a complaint
Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
Corrected 2026-01-12
F-0730
D · No harm foundFrom a complaint
Observe each nurse aide's job performance and give regular training.
Corrected 2026-01-12
F-0759
D · No harm foundFrom a complaint
Ensure medication error rates are not 5 percent or greater.
Corrected 2026-01-12
2025-01-10Health inspectionComplaint-triggered1 citation
F-0684
D · No harm foundFrom a complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2025-01-31
2024-09-14Health inspectionComplaint-triggered1 citation
F-0602
D · No harm foundFrom a complaint
Protect each resident from the wrongful use of the resident's belongings or money.
Corrected 2024-10-04
2024-02-29Health inspectionComplaint-triggered1 citation
F-0609
D · No harm foundFrom a complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected 2024-03-18
2024-02-06Health inspectionComplaint-triggered3 citations
F-0684
D · No harm foundFrom a complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2024-03-18
F-0687
D · No harm foundFrom a complaint
Provide appropriate foot care.
Corrected 2024-03-18
F-0842
D · No harm foundFrom a complaint
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected 2024-03-18
2023-10-19Health inspection6 citations
F-0582
D · No harm found
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Corrected 2023-11-17
F-0645
D · No harm found
PASARR screening for Mental disorders or Intellectual Disabilities
Corrected 2023-11-17
F-0690
D · No harm found
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected 2023-11-17
F-0761
E · No harm found
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected 2023-11-17
F-0812
F · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2023-11-17
F-0814
F · No harm foundFood safety
Dispose of garbage and refuse properly.
Corrected 2023-11-17
2023-09-21Health inspectionComplaint-triggered2 citations
F-0609
D · No harm foundFrom a complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected 2023-10-19
F-0689
D · No harm foundFrom a complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2023-10-19
2023-09-07Health inspectionComplaint-triggered1 citation
F-0880
D · No harm foundFrom a complaint
Provide and implement an infection prevention and control program.
Corrected 2023-10-19
2020-02-27Health inspection2 citations
F-0583
D · No harm found
Keep residents' personal and medical records private and confidential.
Corrected 2020-03-25
F-0812
F · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2020-03-25
2019-01-16Health inspection7 citations
F-0565
E · No harm found
Honor the resident's right to organize and participate in resident/family groups in the facility.
Corrected 2019-02-06
F-0623
E · No harm found
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Corrected 2019-02-06
F-0657
D · No harm found
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected 2019-02-06
F-0761
E · No harm found
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected 2019-02-06
F-0812
E · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2019-02-06
F-0842
D · No harm found
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected 2019-02-06
F-0880
E · No harm found
Provide and implement an infection prevention and control program.
Corrected 2019-02-06
2023-10-19Fire-safety inspection5 citations
K-0321
E · No harm found
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Corrected 2023-11-17
K-0353
E · No harm found
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2023-11-17
K-0511
E · No harm found
Have properly installed electrical wiring and gas equipment.
Corrected 2023-11-17
K-0521
E · No harm found
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Corrected 2023-11-17
K-0781
E · No harm found
Have restrictions on the use of portable space heaters.
Corrected 2023-11-17
2020-02-27Fire-safety inspection4 citations
K-0222
E · No harm found
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Corrected 2020-03-25
K-0232
E · No harm found
Have corridors or aisles that are unobstructed and are at least 8 feet in width.
Corrected 2020-03-25
K-0345
C · No harm found
Have approved installation, maintenance and testing program for fire alarm systems.
Corrected 2020-03-25
K-0920
E · No harm found
Ensure proper usage of power strips and extension cords.
Corrected 2020-03-25
2019-01-16Fire-safety inspection3 citations
K-0226
E · No harm found
Have horizontal exits used in accordance with safety requirements.
Corrected 2019-02-06
K-0232
E · No harm found
Have corridors or aisles that are unobstructed and are at least 8 feet in width.
Corrected 2019-02-06
K-0355
E · No harm found
Properly select, install, inspect, or maintain portable fire extinguishes.
Corrected 2019-02-06
Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 365048.

Visitor reviews

What people say on Google.
4.164 ratings on Google
★★★★Linda Richardson · 2026-07-23 · via Google

“Workers seem very nice and helpful. Kimmi is happy and content to stay there, and willing to come back, when taken out for a few hours. Food tray could be improved. A cheeseburger with no condiments. She ordered a quesadilla. Desserts could be better. A half bowl of chopped pears ? A strawberry shortcake or piece of cake would be more exciting .”

★★★★★Michael Reddaway · 2026-06-22 · via Google

“I firmly believe that Life Care is the best rehab and long term nursing facility i have dealt with. The director and administrative staff are compassionate, hard-workers. The director is amazingly compassionate and hands-on. They are not money oriented. I would trust them to have my back as i do theirs.”

★★★Heather Clark · 2026-05-16 · via Google

“My dad’s brief stay in the memory care unit for rehab was a mixture of both good and bad. The room he stayed in had 3 beds, and although he ended up being alone in there for his stay, it’s pretty crazy sticking 3 people with dementia in the same room. His tv was broken and had a fuzzy picture, which is a pretty significant portion of entertainment for folks with dementia, so it’s a bummer his on…”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google

Inside your report

What unlocks when you order.

Ownership & corporate history

Primary tier
Prior operators & transfers
Corporate network & affiliates
,
Owners' other facilities
· · 2 more

Inspection citations — last 5 years

Locked
The 51 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only
Active civil suits
#
Federal dockets
CDC infection data
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Citations, owner history, lawsuits — decoded into one PDF.
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Original records

Sources we pull for this facility.
Source
CMS Nursing Home Compare
data.cms.gov Provider Data Catalog
Last verified 2026-08-31
Source
Google Business Profile
Photos, reviews & hours
Displayed with attribution · refreshed on re-run
Source
Secretary of State filings
Entity & officer search
Pulled when a report is ordered
Source
PACER federal dockets
pacer.uscourts.gov
Pulled when a report is ordered