Lotus Villa and Memory Care
The state lists 2 state inspections, 21 complaint visits, 15 citations, 7 substantiated allegations; last visit 2026-10-23. Listing last updated 2026-11-07.
Public record summary
About this facility — Lotus Villa and Memory Care
Lotus Villa and Memory Care is a licensed assisted living community in Fontana, California. It is licensed for 99 beds — well above the median for assisted living communities in California (6 beds).
It is one of 39 senior care facilities in Fontana and 8,982 assisted living communities across California. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.
This listing draws on the federal NPI registry (NPPES), and was last updated on November 7, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.
Facility background
State inspection record
The state lists 2 state inspections, 21 complaint visits, 15 citations, 7 substantiated allegations. 8 are Type A. License status: Licensed/Pending Increase.
License notes from the state: AGE RANGE 60 AND OVER. APPROVED FOR NINETY-NINE (99) NON-AMBULATORY, OF WHICH SIX (6) MAY BE BEDRIDDEN IN THE ROOMS LOCATED ON THE FIRST FLOOR WITH SLIDING DOORS. WAIVER/GRANTED FOR HOSPICE CARE FOR TWENTY-FIVE (25).
Complaints (18)
| State visit | Allegation outcomes | Citations |
|---|---|---|
| 07/07/2026 | 1 substantiated | 1 Type B |
| 06/12/2026 | 2 substantiated | 2 Type A |
| 04/13/2026 | 1 substantiated, 2 unsubstantiated | 1 Type A |
| 10/27/2025 | 1 unsubstantiated | None |
| 10/27/2025 | 1 unsubstantiated | None |
| 09/22/2025 | 1 substantiated | 1 Type B |
| 08/26/2025 | 5 unsubstantiated | None |
| 08/20/2025 | 1 substantiated, 5 unsubstantiated | 1 Type A |
| 08/11/2025 | 4 unsubstantiated | None |
| 07/24/2025 | 4 unsubstantiated | None |
| 07/22/2025 | 5 unsubstantiated | None |
| 06/06/2025 | 3 unsubstantiated | None |
| 02/07/2025 | 1 unsubstantiated | None |
| 01/22/2025 | 1 substantiated, 1 unsubstantiated | 1 Type B |
| 09/20/2024 | 3 unsubstantiated | None |
| 06/20/2024 | 2 unsubstantiated | None |
| 04/19/2024 | 1 unsubstantiated | None |
| 04/19/2024 | 1 unsubstantiated | None |
Inspections (2)
| Date |
|---|
| 11/06/2025 |
| 11/06/2024 |
Source: California Community Care Licensing, facility 365530102, read 2026-11-07. Type A citations involve immediate risk to residents; Type B citations could become one. Substantiated means the state found the allegation valid. See the state's record.
Verify & compare
Who to contact in California
- Licensing: California Department of Social Services, Community Care Licensing Division, Adult and Senior Care Program · Look up a license
- File a complaint: 844-538-8766 · Online
- Long-Term Care Ombudsman: 800-231-4024. A free advocate for residents and families.
- Adult Protective Services: 833-401-0832. Some states send facility cases to licensing instead. In an emergency, call 911.
- Eldercare Locator: 800-677-1116, a federal service for local aging help.
Nearest emergency hospitals
- Kaiser Foundation Hospital Fontana/ontario, about 1.9 miles. CMS rating 3 of 5.
- Arrowhead Regional Medical Center, about 5.9 miles. CMS rating 2 of 5.
- Community Hospital of San Bernardino, about 7.9 miles. CMS rating 3 of 5.
Nearby facilities with inspection records
- Citrus Nursing Center, Fontana, about 0.9 miles. CMS rating 4 of 5.
- Mountain View Residential Care, Fontana, about 1.0 miles. 22 state visits on record.
- Selena Senior Home, Fontana, about 1.5 miles. 5 state visits on record.
- Sandalwood Manor, Fontana, about 1.6 miles. 3 state visits on record.
- Sonny Day's Board and Care, Fontana, about 1.8 miles. 1 state visits on record.