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Nursing homeFAID #1892

Lourdes-noreen Mckeen Residence for Geriatric Care

315 S FLAGLER DR, WEST PALM BEACH, FL, 33401

(561) 655-8544

www.lourdesmckeen.org

132 licensed beds

★★★★★4/5CMS Five-Star overall3/5 health inspections5/5 staffing3/5 quality measuresSource: CMS Care Compare

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Photo of LOURDES-NOREEN MCKEEN RESIDENCE FOR GERIATRIC CARE

Photo via Google · Lourdes Noreen McKeen Residence

Address

315 S Flagler Dr

West Palm Beach, FL 33401

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Public record summary

What we can show you for free.

Bed capacity

132

CMS facility ID

105420

Care type

Nursing home

County

Palm Beach

Facility name

Lourdes-noreen Mckeen Residence for Geriatric Care

Street address

315 S FLAGLER DR

City / state / ZIP

West Palm Beach, FL 33401

Phone

(561) 655-8544

Website

www.lourdesmckeen.org

About this facility — Lourdes-noreen Mckeen Residence for Geriatric Care

Lourdes-noreen Mckeen Residence for Geriatric Care is a Medicare/Medicaid-certified skilled nursing facility in West Palm Beach, Florida. It is licensed for 132 beds — close to the median for skilled nursing facilities in Florida (120 beds).

It is one of 106 senior care facilities in West Palm Beach and 694 skilled nursing facilities across Florida. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited Lourdes-noreen Mckeen Residence for Geriatric Care 43 times across 7 inspections in the last three years, including 3 food-safety citations; no federal fines are on record. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Parent company

Carmelite Sisters for the Aged & Infirm

Ownership type

Non profit - Corporation

Registered owners & officers

Clarke, John

Director — since 2024

Cody, Mary

Director — since 2021

Daly, Beth

Director — since 2021

Dimaria, Lillian

Officer — since 2021

Flynn, Kathleen

Director — since 2021

Fortier, Daniel

Additional disclosable party — since 2020

Gathers, Patricia

Officer — since 2021

Heery, Mary

Director — since 2021

Lynch, Patricia

Director — since 2023

Mack, Diane

Operational control · Additional disclosable party — since 2021

Mcdonough, Maureen

Director — since 2021

Mcmahon, John

Director — since 2021

Pereira, Mary

Director — since 2021

Randall, Diane

Director — since 2021

Rogers, Mary

Director — since 2021

Schneider, Thomas

Director — since 2024

The Carmelite System Inc

Operational control · Additional disclosable party — since 2023

Regulatory standing

Federal court records

2 naming this facility · 1 naming its parent company — view the cases (a listed case is not a finding of wrongdoing)

Licensed / certified since

1982-04-01

CMS overall rating

4 of 5 stars

Health deficiencies

14 at the last standard inspection

Federal fines

None on record

Last standard inspection

2025-09-05

Nurse staffing

4.0 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges

$515 per day (≈ $15,660/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.

Payer mix (resident days)

52% Medicaid · 14% Medicare · 34% private/other

Occupancy

86% (fiscal year 2023)

Vs. state median

26% above the FL median of $408/day — full state cost breakdown

Services & coverage

Licensed beds

132

Medicare

Accepted

Medicaid

Accepted

Wheelchair accessible

entrance and parking

Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-08-31. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 3 food-safety citations on its three-year record — flagged below among the inspections.

2025-09-05Health inspection14 citations

F-0550

D · No harm found

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Corrected 2025-11-05

F-0561

D · No harm found

Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

Corrected 2025-11-05

F-0578

D · No harm found

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

Corrected 2025-11-05

F-0677

D · No harm found

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2025-11-05

F-0684

D · No harm found

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2025-11-05

F-0692

D · No harm found

Provide enough food/fluids to maintain a resident's health.

Corrected 2025-11-05

F-0693

D · No harm found

Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

Corrected 2025-11-05

F-0695

D · No harm found

Provide safe and appropriate respiratory care for a resident when needed.

Corrected 2025-11-05

F-0755

D · No harm found

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Corrected 2025-11-05

F-0759

D · No harm found

Ensure medication error rates are not 5 percent or greater.

Corrected 2025-11-05

F-0761

D · No harm found

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2025-11-05

F-0806

D · No harm foundFood safety

Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.

Corrected 2025-11-05

F-0808

D · No harm foundFood safety

Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.

Corrected 2025-11-05

F-0880

E · No harm found

Provide and implement an infection prevention and control program.

Corrected 2025-11-05

2024-05-09Health inspectionComplaint-triggered3 citations

F-0558

D · No harm found

Reasonably accommodate the needs and preferences of each resident.

Corrected 2024-06-09

F-0684

D · No harm foundFrom a complaint

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2024-06-09

F-0761

D · No harm found

Corrected 2024-06-09

3 earlier / fire-safety inspections (26 citations)

2023-02-16Health inspection13 citations

F-0623

C · No harm found

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

Corrected 2023-03-16

F-0677

D · No harm found

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2023-03-16

F-0689

D · No harm found

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2023-03-16

F-0693

D · No harm found

Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

Corrected 2023-03-16

F-0725

D · No harm found

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

Corrected 2023-03-16

F-0759

D · No harm found

Ensure medication error rates are not 5 percent or greater.

Corrected 2023-03-16

F-0761

D · No harm found

Corrected 2023-03-16

F-0808

D · No harm foundFood safety

Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.

Corrected 2023-03-16

F-0881

D · No harm found

Implement a program that monitors antibiotic use.

Corrected 2023-03-16

F-0883

D · No harm found

Develop and implement policies and procedures for flu and pneumonia vaccinations.

Corrected 2023-03-16

F-0885

C · No harm found

Report COVID19 data to residents and families.

Corrected 2023-03-16

F-0886

C · No harm found

Perform COVID19 testing on residents and staff.

Corrected 2023-03-16

F-0887

D · No harm found

Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.

Corrected 2023-03-16

2025-09-05Fire-safety inspection3 citations

K-0324

E · No harm found

Provide properly protected cooking facilities.

Corrected 2025-10-22

K-0911

D · No harm found

Meet requirements for the installation and maintenance of electrical systems.

Corrected 2025-10-22

K-0914

D · No harm found

Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

Corrected 2025-10-22

2024-05-09Fire-safety inspection10 citations

E-0015

F · No harm found

Address subsistence needs for staff and patients.

Corrected 2024-06-15

E-0039

F · No harm found

Conduct testing and exercise requirements.

Corrected 2024-06-15

K-0324

E · No harm found

Provide properly protected cooking facilities.

Corrected 2024-06-15

K-0353

F · No harm found

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2024-06-15

K-0372

F · No harm found

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

Corrected 2024-06-15

K-0761

F · No harm found

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

Corrected 2024-06-15

K-0781

E · No harm found

Have restrictions on the use of portable space heaters.

Corrected 2024-06-15

K-0918

F · No harm found

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2024-06-15

K-0920

E · No harm found

Ensure proper usage of power strips and extension cords.

Corrected 2024-06-15

K-0923

E · No harm found

Have proper medical gas storage and administration areas.

Corrected 2024-06-15

Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 105420.

Visitor reviews

What people say on Google.

3.141 ratings on Google

★Triskelion · 2026-03-29 · via Google
“It has changed. The care the staff provides revolves around the staff, their needs, what suits them, what they feel like doing. It is NOT patient-centered care. The staff has difficulty phrasing communication in a non threatening way. Everything is about them. Response to the response of the review: What an absolutely horrible experience and I wasn't even the patient. I could walk and tend to my …”

★★★★★Jenna Fawley · 2024-12-30 · via Google
“I recently had the pleasure of visiting Lourdes Noreen McKeen Residence, and I can’t say enough about how wonderful this community is. From the moment I walked through the doors, I was greeted warmly by staff who were not only professional but incredibly compassionate and welcoming. The entire facility is impeccably clean, beautifully decorated, and exudes a sense of peace and comfort. During my …”

★★liz Potter · 2025-05-04 · via Google
“Old and stuffy. When I asked about a shower I was told it’s in the hallway. I asked if I could change rooms and I was two days. I am here in a musty room with a hard bed. My oxygen level is lowering since I left the hospital. I must say something nice though. The food is good. The nursing staff are polite.”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google

Inside your report

What unlocks when you order.

Ownership & corporate history

Primary tier

Prior operators & transfers

Corporate network & affiliates

Owners' other facilities

· · 2 more

Inspection citations — last 5 years

Locked

The 43 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only

Active civil suits

Federal dockets

CDC infection data

Unlock the full file

Citations, owner history, lawsuits — decoded into one PDF.

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Original records

Sources we pull for this facility.

Source

CMS Nursing Home Compare

data.cms.gov Provider Data Catalog

Last verified 2026-08-31

Source

Google Business Profile

Photos, reviews & hours

Displayed with attribution · refreshed on re-run

Source

Secretary of State filings

Entity & officer search

Pulled when a report is ordered

Source

PACER federal dockets

pacer.uscourts.gov

Pulled when a report is ordered