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Nursing homeFAID #9035

Macon Valley Nursing and Rehabilitation Center

3195 OLD MURPHY ROAD, FRANKLIN, NC, 28734
(828) 524-7806
www.maconvalley.com
200 licensed beds
★★★★★2/5CMS Five-Star overall2/5 health inspections3/5 staffing3/5 quality measuresSource: CMS Care Compare

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Photo of MACON VALLEY NURSING AND REHABILITATION CENTER
Photo via Google · Macon Valley Nursing and Rehabilitation Center

Public record summary

What we can show you for free.
Bed capacity
200
CMS facility ID
345263
Care type
Nursing home
County
Macon
Facility name
Macon Valley Nursing and Rehabilitation Center
Street address
3195 OLD MURPHY ROAD
City / state / ZIP
Franklin, NC 28734
Phone
(828) 524-7806
Website
www.maconvalley.com

About this facility — Macon Valley Nursing and Rehabilitation Center

Macon Valley Nursing and Rehabilitation Center is a Medicare/Medicaid-certified skilled nursing facility in Franklin, North Carolina. It is licensed for 200 beds — well above the median for skilled nursing facilities in North Carolina (102 beds).

It is one of 4 senior care facilities in Franklin and 420 skilled nursing facilities across North Carolina. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited Macon Valley Nursing and Rehabilitation Center 24 times across 9 inspections in the last three years, including 1 food-safety citation, and CMS has imposed $5,689 in fines. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Parent company
Principle Long Term Care
Ownership type
For profit - Corporation

Registered owners & officers

Boice, Gale
Officer · Operational control · Additional disclosable party — since 2018
Burnette, Jayne
Governing body · Additional disclosable party — since 2025
Detar, Dewey
Governing body · Additional disclosable party — since 2024
Hill, Robert
Indirect owner · Additional disclosable party — since 2011
Johnson, Dianne
Officer — since 2011
Principle Long Term Care, Inc.
Operational control — since 2011

Regulatory standing

Federal court records
5 naming its parent company — view the cases (a listed case is not a finding of wrongdoing)
Licensed / certified since
1987-07-14
CMS overall rating
2 of 5 stars
Health deficiencies
3 at the last standard inspection
Federal fines
$5,689 total
Last standard inspection
2025-06-05
Nurse staffing
3.8 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges
$334 per day (≈ $10,150/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.
Payer mix (resident days)
70% Medicaid · 10% Medicare · 20% private/other
Occupancy
29% (fiscal year 2023)
Vs. state median
10% below the NC median of $373/day — full state cost breakdown

Services & coverage

Licensed beds
200
Medicare
Accepted
Medicaid
Accepted
Wheelchair accessible
entrance and parking
Visiting hours
Daily Open 24 hours
Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-08-31. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 1 food-safety citation on its three-year record — flagged below among the inspections.
2025-06-05Health inspectionComplaint-triggered3 citations
F-0602
D · No harm foundFrom a complaint
Protect each resident from the wrongful use of the resident's belongings or money.
Corrected 2025-06-02
F-0655
D · No harm found
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Corrected 2025-06-28
F-0697
G · Actual harm
Provide safe, appropriate pain management for a resident who requires such services.
Corrected 2025-06-28
2024-04-02Health inspectionComplaint-triggered3 citations
F-0602
E · No harm foundFrom a complaint
Protect each resident from the wrongful use of the resident's belongings or money.
Corrected 2024-04-26
F-0755
E · No harm foundFrom a complaint
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected 2024-04-26
F-0867
E · No harm foundFrom a complaint
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Corrected 2024-04-26
5 earlier / fire-safety inspections (18 citations)
2024-02-16Health inspectionComplaint-triggered6 citations
F-0602
E · No harm foundFrom a complaint
Protect each resident from the wrongful use of the resident's belongings or money.
Corrected 2023-07-31
F-0645
D · No harm foundFrom a complaint
PASARR screening for Mental disorders or Intellectual Disabilities
Corrected 2024-04-02
F-0700
D · No harm foundFrom a complaint
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Corrected 2024-04-02
F-0756
E · No harm foundFrom a complaint
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Corrected 2024-04-02
F-0757
E · No harm foundFrom a complaint
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Corrected 2024-04-02
F-0812
E · No harm foundFood safetyFrom a complaint
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2024-04-02
2022-06-16Health inspection2 citations
F-0582
B · No harm found
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Corrected 2022-07-13
F-0759
D · No harm found
Ensure medication error rates are not 5 percent or greater.
Corrected 2022-07-13
2025-06-05Fire-safety inspection2 citations
K-0211
D · No harm found
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Corrected 2025-08-08
K-0521
D · No harm found
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Corrected 2025-08-08
2024-02-16Fire-safety inspection3 citations
K-0293
D · No harm found
Have properly located and lighted "Exit" signs.
Corrected 2024-03-29
K-0521
D · No harm found
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Corrected 2024-03-29
K-0918
D · No harm found
Have generator or other power source capable of supplying service within 10 seconds.
Corrected 2024-03-29
2022-06-16Fire-safety inspection5 citations
K-0222
E · No harm found
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Corrected 2022-10-10
K-0293
D · No harm found
Have properly located and lighted "Exit" signs.
Corrected 2022-10-10
K-0321
D · No harm found
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Corrected 2022-10-10
K-0352
E · No harm found
Properly install and monitor supervisory attachments on automatic sprinkler systems.
Corrected 2022-10-10
K-0920
D · No harm found
Ensure proper usage of power strips and extension cords.
Corrected 2022-10-10

Federal penalties

2024-02-16Fine$5,689
Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 345263.

Visitor reviews

What people say on Google.
4.274 ratings on Google
★★★★★Broc Lynch · 2025-11-03 · via Google

“⭐️⭐️⭐️⭐️⭐️ "Outstanding care and an incredible team!" Macon Valley Nursing Home is truly a special place. From the very moment you walk in, you can feel how much the staff cares about every resident. The facility is always spotless, warm, and welcoming, and the entire team goes above and beyond to make sure everyone feels at home. The nurses, caregivers and staff provide top-quality care, but w…”

★★★★★Joe Breedlove · 2026-01-21 · via Google

“My wife has been in Macon Valley now for two weeks All the staff have been taking great care of her and for that I’m very thankful. The facility is very clean.The meals are of good quality and served hot.It is so nice to have a facility such as Macon Valley close to home to have a loved one in knowing they are being taking good care of!! Thank you Macon Valley staff for the job y’all do!!”

★★★★★Becca Royal · 2025-12-13 · via Google

“Macon Valley Rehab Center provided an excellent experience during my stay. The therapists are highly skilled, compassionate, and truly invested in their patients’ progress. Their encouragement and expertise made a meaningful difference in my recovery. The facility itself is clean which created a comfortable environment for healing. I also appreciated the thoughtfully planned activities—they were …”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google

Inside your report

What unlocks when you order.

Ownership & corporate history

Primary tier
Prior operators & transfers
Corporate network & affiliates
,
Owners' other facilities
· · 2 more

Inspection citations — last 5 years

Locked
The 24 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only
Active civil suits
#
Federal dockets
CDC infection data
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Citations, owner history, lawsuits — decoded into one PDF.
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Original records

Sources we pull for this facility.
Source
CMS Nursing Home Compare
data.cms.gov Provider Data Catalog
Last verified 2026-08-31
Source
Google Business Profile
Photos, reviews & hours
Displayed with attribution · refreshed on re-run
Source
Secretary of State filings
Entity & officer search
Pulled when a report is ordered
Source
PACER federal dockets
pacer.uscourts.gov
Pulled when a report is ordered