Senior Home Review
Home›Browse›North Carolina›Maggie Valley›Maggie Valley Health and Rehabilitation Center
Nursing homeFAID #8912

Maggie Valley Health and Rehabilitation Center

75 FISHER LOOP, MAGGIE VALLEY, NC, 28751
(828) 926-4326
114 licensed beds
★★★★★2/5CMS Five-Star overall2/5 health inspections3/5 staffing2/5 quality measuresSource: CMS Care Compare

Generate this report

Delivered within 24–48 hours
What we can show you for free.
Bed capacity
114
CMS facility ID
345102
Care type
Nursing home
County
Haywood
Facility name
Maggie Valley Health and Rehabilitation Center
Street address
75 FISHER LOOP
City / state / ZIP
Maggie Valley, NC 28751
Phone
(828) 926-4326

Maggie Valley Health and Rehabilitation Center is a Medicare/Medicaid-certified skilled nursing facility in Maggie Valley, North Carolina. It is licensed for 114 beds — close to the median for skilled nursing facilities in North Carolina (102 beds).

It is one of 1 senior care facility in Maggie Valley and 420 skilled nursing facilities across North Carolina. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited Maggie Valley Health and Rehabilitation Center 23 times across 8 inspections in the last three years, including 2 food-safety citations, and CMS has imposed $51,012 in fines. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

What the public record shows.

Ownership & operator

Ownership type
For profit - Corporation

Regulatory standing

Licensed / certified since
1973-11-23
CMS overall rating
2 of 5 stars
Health deficiencies
4 at the last standard inspection
Federal fines
$51,012 total
Last standard inspection
2026-03-19
Nurse staffing
3.0 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges
$420 per day (≈ $12,770/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.
Payer mix (resident days)
64% Medicaid · 17% Medicare · 18% private/other
Occupancy
80% (fiscal year 2023)
Vs. state median
13% above the NC median of $373/day — full state cost breakdown

Services & coverage

Licensed beds
114
Medicare
Accepted
Medicaid
Accepted
Wheelchair accessible
entrance and parking
Compiled from CMS Nursing Home Compare; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-08-31. Facilities can submit a correction.
Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 2 food-safety citations on its three-year record — flagged below among the inspections.
2026-03-19Health inspection4 citations
F-0567
F · No harm found
Honor the resident's right to manage his or her financial affairs.
Corrected 2026-04-15
F-0644
D · No harm found
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Corrected 2026-04-15
F-0645
D · No harm found
PASARR screening for Mental disorders or Intellectual Disabilities
Corrected 2026-04-15
F-0880
D · No harm found
Provide and implement an infection prevention and control program.
Corrected 2026-04-15
2025-05-29Health inspectionComplaint-triggered2 citations
F-0600
G · Actual harmFrom a complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected 2025-06-13
F-0609
D · No harm foundFrom a complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected 2025-06-13
5 earlier / fire-safety inspections (17 citations)
2025-01-14Health inspectionComplaint-triggered5 citations
F-0583
D · No harm foundFrom a complaint
Keep residents' personal and medical records private and confidential.
Corrected 2025-03-07
F-0759
D · No harm found
Ensure medication error rates are not 5 percent or greater.
Corrected 2025-03-07
F-0761
E · No harm foundFrom a complaint
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected 2025-03-07
F-0812
D · No harm foundFood safetyFrom a complaint
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2025-03-07
F-0880
L · Immediate jeopardyFrom a complaint
Provide and implement an infection prevention and control program.
Corrected 2025-03-07
2023-07-26Health inspection6 citations
F-0623
B · No harm found
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Corrected 2023-07-26
F-0641
E · No harm found
Ensure each resident receives an accurate assessment.
Corrected 2023-08-24
F-0644
D · No harm found
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Corrected 2023-08-24
F-0732
C · No harm found
Post nurse staffing information every day.
Corrected 2023-07-26
F-0761
E · No harm found
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected 2023-08-24
F-0814
E · No harm foundFood safety
Dispose of garbage and refuse properly.
Corrected 2023-08-24
2026-03-19Fire-safety inspection3 citations
K-0161
D · No harm found
Use approved construction type or materials.
Corrected 2026-08-27
K-0211
E · No harm found
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Corrected 2026-08-27
K-0353
D · No harm found
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2026-08-27
2025-01-14Fire-safety inspection2 citations
K-0353
D · No harm found
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2025-02-25
K-0712
D · No harm found
Have simulated fire drills held at unexpected times.
Corrected 2025-02-25
2023-07-26Fire-safety inspection1 citation
K-0521
D · No harm found
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Corrected 2023-11-16

Federal penalties

2025-05-29Fine$33,667
2025-01-14Fine$17,345
2025-01-14Medicare payment denial — 22 days
Total fines$51,012
Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 345102.
What people say on Google.
4.385 ratings on Google
★★★★★Laurabeth Sherrill · 2026-05-23 · via Google

“I would highly recommend Maggie Valley Nursing and Rehabilitation. When my papaw was placed there the staff was always outgoing and nice and very helpful to lend a hand in anyway needed. And the place it's self was always clean and gave such a warm and welcoming atmosphere that it truly felt like home. My favorite was the bird room were you could go and visit and watch the beautiful birds with you…”

★★★★★Mea Passmore · 2026-07-30 · via Google

“Great care, wonderful environment and thoughtful staff. I wouldn’t trust anyone else to take care of my loved ones!! Thank you Maggie Valley Nursing & Rehab!”

★AlwayzAlady Mathis · 2026-06-16 · via Google

“By far the WORST facility I have come across. My 90+ grandfather is in care at this facility and has been neglected multiple times due to lack of care from this faculty and staff ! He was not even in their care for a few hours from a hospital discharge due to a “fall” and was BACK WITHIN LESS THAN 5 hours ! If you live your family member DO NOT pay this facility to do NOTHING . If this is not negl…”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google
What unlocks when you order.

Ownership & corporate history

Primary tier
Prior operators & transfers
Corporate network & affiliates
,
Owners' other facilities
· · 2 more

Inspection citations — last 5 years

Locked
The 23 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only
Active civil suits
#
Federal dockets
CDC infection data
Unlock the full file
Citations, owner history, lawsuits — decoded into one PDF.
Sources we pull for this facility.
Source
CMS Nursing Home Compare
data.cms.gov Provider Data Catalog
Last verified 2026-08-31
Source
Google Business Profile
Photos, reviews & hours
Displayed with attribution · refreshed on re-run
Source
Secretary of State filings
Entity & officer search
Pulled when a report is ordered
Source
PACER federal dockets
pacer.uscourts.gov
Pulled when a report is ordered