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Nursing homeFAID #9181

Maple Grove Health and Rehabilitation Center

308 WEST MEADOWVIEW ROAD, GREENSBORO, NC, 27406
(336) 230-0534
maplegrovecare.com
210 licensed beds
★★★★★5/5CMS Five-Star overall4/5 health inspections4/5 staffing5/5 quality measuresSource: CMS Care Compare

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Photo of MAPLE GROVE HEALTH AND REHABILITATION CENTER
Photo via Google · Audie Heard

Address

308 West Meadowview Road
Greensboro, NC 27406
Get directions

Public record summary

What we can show you for free.
Bed capacity
210
CMS facility ID
345448
Care type
Nursing home
County
Guilford
Facility name
Maple Grove Health and Rehabilitation Center
Street address
308 WEST MEADOWVIEW ROAD
City / state / ZIP
Greensboro, NC 27406
Phone
(336) 230-0534
Website
maplegrovecare.com

About this facility — Maple Grove Health and Rehabilitation Center

Maple Grove Health and Rehabilitation Center is a Medicare/Medicaid-certified skilled nursing facility in Greensboro, North Carolina. It is licensed for 210 beds — well above the median for skilled nursing facilities in North Carolina (102 beds).

It is one of 130 senior care facilities in Greensboro and 420 skilled nursing facilities across North Carolina. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited Maple Grove Health and Rehabilitation Center 45 times across 9 inspections in the last three years, including 2 food-safety citations, and CMS has imposed $50,310 in fines. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Parent company
Principle Long Term Care
Ownership type
For profit - Limited Liability company

Registered owners & officers

Armijo, Olivia
Operational control · Additional disclosable party — since 2025
Bernardini, Holly
Additional disclosable party — since 2004
Boice, Gale
Officer · Owner of a disclosable party · Additional disclosable party — since 2018
Hill, Raymond
Additional disclosable party — since 2011
Hill, Robert
Additional disclosable party — since 2011
Hill, Stephen
Additional disclosable party — since 2011
Johnson, Dianne
Officer — since 2011
Principle Long Term Care, Inc.
Operational control — since 2011

Regulatory standing

Federal court records
5 naming its parent company — view the cases (a listed case is not a finding of wrongdoing)
Licensed / certified since
1993-10-08
CMS overall rating
5 of 5 stars
Health deficiencies
2 at the last standard inspection
Federal fines
$50,310 total
Last standard inspection
2025-06-05
Nurse staffing
3.6 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges
$307 per day (≈ $9,330/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.
Payer mix (resident days)
75% Medicaid · 1% Medicare · 24% private/other
Occupancy
42% (fiscal year 2023)
Vs. state median
18% below the NC median of $373/day — full state cost breakdown

Services & coverage

Licensed beds
210
Medicare
Accepted
Medicaid
Accepted
Wheelchair accessible
entrance and parking
Visiting hours
Daily Open 24 hours
Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-08-31. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 2 food-safety citations on its three-year record — flagged below among the inspections.
2025-11-19Health inspectionComplaint-triggered2 citations
F-0600
D · No harm foundFrom a complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected 2025-12-02
F-0791
D · No harm foundFrom a complaint
Provide or obtain dental services for each resident.
Corrected 2025-12-02
2024-03-06Health inspectionComplaint-triggered5 citations
F-0637
D · No harm found
Assess the resident when there is a significant change in condition
Corrected 2024-04-02
F-0641
B · No harm found
Ensure each resident receives an accurate assessment.
Corrected 2024-04-02
F-0677
D · No harm foundFrom a complaint
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected 2024-04-02
F-0685
G · Actual harm
Assist a resident in gaining access to vision and hearing services.
Corrected 2024-04-02
F-0867
D · No harm foundFrom a complaint
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Corrected 2024-04-02
4 earlier / fire-safety inspections (38 citations)
2023-09-01Health inspectionComplaint-triggered2 citations
F-0607
D · No harm foundFrom a complaint
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Corrected 2023-06-13
F-0757
D · No harm foundFrom a complaint
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Corrected 2023-09-23
2023-01-27Health inspection14 citations
F-0550
D · No harm found
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected 2023-03-09
F-0565
E · No harm found
Honor the resident's right to organize and participate in resident/family groups in the facility.
Corrected 2023-03-09
F-0623
B · No harm found
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Corrected 2023-03-09
F-0625
B · No harm found
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Corrected 2023-03-09
F-0677
D · No harm found
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected 2023-03-09
F-0686
D · No harm found
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected 2023-03-09
F-0729
D · No harm found
Verify that a nurse aide has been trained; and if they haven't worked as a nurse aide for 2 years, receive retraining.
Corrected 2023-03-09
F-0760
E · No harm found
Ensure that residents are free from significant medication errors.
Corrected 2023-03-09
F-0812
F · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2023-03-09
F-0814
F · No harm foundFood safety
Dispose of garbage and refuse properly.
Corrected 2023-03-09
F-0847
E · No harm found
Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.
Corrected 2023-03-09
F-0867
E · No harm found
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Corrected 2023-03-09
F-0883
E · No harm found
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Corrected 2023-03-09
F-0887
D · No harm found
Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
Corrected 2023-03-09
2024-03-06Fire-safety inspection4 citations
K-0211
D · No harm found
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Corrected 2024-06-14
K-0321
D · No harm found
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Corrected 2024-06-14
K-0918
D · No harm found
Have generator or other power source capable of supplying service within 10 seconds.
Corrected 2024-06-14
K-0923
D · No harm found
Have proper medical gas storage and administration areas.
Corrected 2024-06-14
2023-01-27Fire-safety inspection18 citations
K-0161
D · No harm found
Use approved construction type or materials.
Corrected 2023-05-25
K-0222
F · No harm found
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Corrected 2023-05-25
K-0291
F · No harm found
Install emergency lighting that can last at least 1 1/2 hours.
Corrected 2023-05-25
K-0321
D · No harm found
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Corrected 2023-05-25
K-0324
D · No harm found
Provide properly protected cooking facilities.
Corrected 2023-05-25
K-0341
E · No harm found
Install a fire alarm system that can be heard throughout the facility.
Corrected 2023-05-25
K-0345
F · No harm found
Have approved installation, maintenance and testing program for fire alarm systems.
Corrected 2023-05-25
K-0351
F · No harm found
Install an approved automatic sprinkler system.
Corrected 2023-05-25
K-0353
D · No harm found
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2023-05-25
K-0363
F · No harm found
Install corridor and hallway doors that block smoke.
Corrected 2023-05-25
K-0372
D · No harm found
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Corrected 2023-05-25
K-0374
D · No harm found
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Corrected 2023-05-25
K-0511
D · No harm found
Have properly installed electrical wiring and gas equipment.
Corrected 2023-05-25
K-0741
D · No harm found
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Corrected 2023-05-25
K-0911
D · No harm found
Meet requirements for the installation and maintenance of electrical systems.
Corrected 2023-05-25
K-0914
F · No harm found
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Corrected 2023-05-25
K-0918
F · No harm found
Have generator or other power source capable of supplying service within 10 seconds.
Corrected 2023-05-25
K-0923
F · No harm found
Have proper medical gas storage and administration areas.
Corrected 2023-05-25

Federal penalties

2024-03-06Fine$50,310
Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 345448.

Visitor reviews

What people say on Google.
2.855 ratings on Google
★★★★★Chris Hankins · 2026-03-13 · via Google

“I’ve been very impressed with everyone I’ve met here caring for my Grandmother. Yes, the receptionists could be a little more friendly but overall great environment. Clean, smells good and staff attentive to patients.”

★Donna H · 2025-11-05 · via Google

“My family member was here for about a week. I give the PT rehab people a 5 and maybe a couple of nurses, but other nurses and staff were NOT welcoming whatsoever, or cared about the patient, what she needed, how she felt, making her comfortable, ect. I feel for the people having to stay at this gloomy, rundown place 😕”

★★★★★Abigail Shean · 2025-06-24 · via Google

“I have a family member here for short term rehab. We have all been very happy with all aspects of this facility. Firstly the environment is always very clean which is so important to us! Secondly all of the staff we interact with have been very friendly and compassionate and treat us with respect. Also I have to add if you ever have any questions or concerns the management has been readily availab…”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google

Inside your report

What unlocks when you order.

Ownership & corporate history

Primary tier
Prior operators & transfers
Corporate network & affiliates
,
Owners' other facilities
· · 2 more

Inspection citations — last 5 years

Locked
The 45 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only
Active civil suits
#
Federal dockets
CDC infection data
Unlock the full file
Citations, owner history, lawsuits — decoded into one PDF.
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Original records

Sources we pull for this facility.
Source
CMS Nursing Home Compare
data.cms.gov Provider Data Catalog
Last verified 2026-08-31
Source
Google Business Profile
Photos, reviews & hours
Displayed with attribution · refreshed on re-run
Source
Secretary of State filings
Entity & officer search
Pulled when a report is ordered
Source
PACER federal dockets
pacer.uscourts.gov
Pulled when a report is ordered