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Nursing homeFAID #9475

Maple Knoll Village

11100 SPRINGFIELD PIKE, CINCINNATI, OH, 45246
(513) 782-2788
80 licensed beds
★★★★★5/5CMS Five-Star overall4/5 health inspections4/5 staffing5/5 quality measuresSource: CMS Care Compare

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Address

11100 Springfield Pike
Cincinnati, OH 45246
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Public record summary

What we can show you for free.
Bed capacity
80
CMS facility ID
365350
Care type
Nursing home
County
Hamilton
Facility name
Maple Knoll Village
Street address
11100 SPRINGFIELD PIKE
City / state / ZIP
Cincinnati, OH 45246
Phone
(513) 782-2788

About this facility — Maple Knoll Village

Maple Knoll Village is a Medicare/Medicaid-certified skilled nursing facility in Cincinnati, Ohio. It is licensed for 80 beds — close to the median for skilled nursing facilities in Ohio (86 beds).

It is one of 183 senior care facilities in Cincinnati and 922 skilled nursing facilities across Ohio. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited Maple Knoll Village 34 times across 7 inspections in the last three years, including 2 food-safety citations; no federal fines are on record. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Operator / owner
Nancy Hendricks
Parent company
Bhi Senior Living
Ownership type
Non profit - Corporation

Registered owners & officers

Bhi Retirement Communities Inc
Operational control · Additional disclosable party — since 2025
Bloomstrom, John
Director · Operational control — since 2012
Caldwell, Jeffrey
Director · Operational control — since 2022
Cattran, Debbie
Director · Operational control · Additional disclosable party — since 2025
Chinta, Vijayalakshmi
Operational control · Additional disclosable party — since 2025
Concept Rehab, Inc.
Operational control · Additional disclosable party — since 2025
Dalton, Douglass
Director · Operational control — since 2022
Dattilo, John
Officer · Operational control · Additional disclosable party — since 2022
Dawson, Nancy
Operational control · Additional disclosable party — since 2025
Ellis, Brian
Director · Operational control — since 2022
Forvis Mazars, Llp
Operational control · Additional disclosable party — since 2023
George, Marc
Director · Operational control · Additional disclosable party — since 2025
Jones, L. Dean
Director · Operational control — since 2022
Kelly, Beth
Director · Operational control — since 2022
Koselke, Elizabeth
Director · Operational control — since 2022
Mcgowan, Tim
Officer · Operational control · Additional disclosable party — since 2005
Meredith, Wendy
Director · Operational control — since 2022
Miller, Roger
Director · Operational control — since 2022
Oakes, Margaret
Operational control · Additional disclosable party — since 2025
Perez, Laura
Director · Operational control · Additional disclosable party — since 2025
Plante & Moran Pllc
Additional disclosable party — since 2025
Rhyan, Katherine
Director · Operational control · Additional disclosable party — since 2025
Richardson, Jane
Director · Operational control — since 2022
Robbins, Fred
Director · Operational control — since 2022
Seigel, Jane
Director · Operational control — since 2022
Stevenson, Cordaisha
Operational control · Additional disclosable party — since 2025
Taylor, Sharon
Director · Operational control · Additional disclosable party — since 2025
Tcf National Bank
Mortgage holder · Operational control · Additional disclosable party — since 2025
Terp, Jeffrey
Director · Operational control — since 2022
Ulrich, Megan
Officer · Operational control — since 2022
Volker, Joseph
Director · Operational control · Additional disclosable party — since 2025
Weideman Ii, Roger
Officer · Operational control · Additional disclosable party — since 2022

Regulatory standing

Federal court records
1 naming its parent company — view the cases (a listed case is not a finding of wrongdoing)
Licensed / certified since
1978-05-01
CMS overall rating
5 of 5 stars
Health deficiencies
5 at the last standard inspection
Federal fines
None on record
Last standard inspection
2026-05-11
Nurse staffing
3.5 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges
$457 per day (≈ $13,890/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.
Payer mix (resident days)
16% Medicaid · 5% Medicare · 79% private/other
Occupancy
86% (fiscal year 2023)
Vs. state median
26% above the OH median of $364/day — full state cost breakdown

Services & coverage

Licensed beds
80
Medicare
Accepted
Medicaid
Accepted
Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report · last verified 2026-08-31. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 2 food-safety citations on its three-year record — flagged below among the inspections.
2026-05-11Health inspection4 citations
F-0677
D · No harm found
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected 2026-07-01
F-0689
G · Actual harm
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2026-07-01
F-0761
D · No harm found
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected 2026-07-01
F-0812
F · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2026-07-01
2025-09-25Health inspectionComplaint-triggered2 citations
F-0677
D · No harm foundFrom a complaint
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected 2025-11-19
F-0689
D · No harm foundFrom a complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2025-11-19
5 earlier / fire-safety inspections (28 citations)
2023-12-21Health inspection4 citations
F-0610
D · No harm found
Respond appropriately to all alleged violations.
Corrected 2024-03-11
F-0686
D · No harm found
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected 2024-03-11
F-0698
D · No harm found
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Corrected 2024-03-11
F-0880
D · No harm found
Provide and implement an infection prevention and control program.
Corrected 2024-03-11
2020-01-16Health inspection7 citations
F-0550
D · No harm found
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected 2020-03-09
F-0584
D · No harm found
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected 2020-03-09
F-0689
G · Actual harm
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2020-04-02
F-0695
D · No harm found
Provide safe and appropriate respiratory care for a resident when needed.
Corrected 2020-03-09
F-0761
D · No harm found
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected 2020-03-09
F-0805
E · No harm foundFood safety
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Corrected 2020-03-09
F-0842
D · No harm found
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected 2020-04-02
2026-05-11Fire-safety inspection3 citations
K-0345
F · No harm found
Have approved installation, maintenance and testing program for fire alarm systems.
Corrected 2026-07-01
K-0351
F · No harm found
Install an approved automatic sprinkler system.
Corrected 2026-07-01
K-0541
F · No harm found
Install properly constructed and protected linen or trash chutes.
Corrected 2026-07-01
2023-12-21Fire-safety inspection7 citations
K-0345
F · No harm found
Have approved installation, maintenance and testing program for fire alarm systems.
Corrected 2024-03-11
K-0346
F · No harm found
Follow proper procedures when the fire alarm was out of service for more than 4 hours.
Corrected 2024-03-11
K-0351
F · No harm found
Install an approved automatic sprinkler system.
Corrected 2024-03-11
K-0353
F · No harm found
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2024-03-11
K-0354
F · No harm found
Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.
Corrected 2024-03-11
K-0372
F · No harm found
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Corrected 2024-03-11
K-0920
E · No harm found
Ensure proper usage of power strips and extension cords.
Corrected 2024-03-11
2020-01-16Fire-safety inspection7 citations
K-0131
F · No harm found
Meet requirements for sections of health care facilities separated by fire resistive construction.
Corrected 2020-03-09
K-0344
F · No harm found
Have an alternate power supply for its alarm system.
Corrected 2020-03-09
K-0345
F · No harm found
Have approved installation, maintenance and testing program for fire alarm systems.
Corrected 2020-04-02
K-0351
F · No harm found
Install an approved automatic sprinkler system.
Corrected 2020-04-02
K-0355
F · No harm found
Properly select, install, inspect, or maintain portable fire extinguishes.
Corrected 2020-03-09
K-0521
F · No harm found
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Corrected 2020-04-02
K-0920
F · No harm found
Ensure proper usage of power strips and extension cords.
Corrected 2020-03-09
Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 365350.

Inside your report

What unlocks when you order.

Ownership & corporate history

Primary tier
Prior operators & transfers
Corporate network & affiliates
,
Owners' other facilities
· · 2 more

Inspection citations — last 5 years

Locked
The 34 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only
Active civil suits
#
Federal dockets
CDC infection data
Unlock the full file
Citations, owner history, lawsuits — decoded into one PDF.
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Original records

Sources we pull for this facility.
Source
CMS Nursing Home Compare
data.cms.gov Provider Data Catalog
Last verified 2026-08-31
Source
Federal NPI Registry (NPPES)
NPI 1104920701
Monthly federal file
Source
Secretary of State filings
Entity & officer search
Pulled when a report is ordered
Source
PACER federal dockets
pacer.uscourts.gov
Pulled when a report is ordered