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Nursing homeFAID #9059

Margate Health and Rehabilitation

540 WAUGH STREET, JEFFERSON, NC, 28640
(336) 246-5581
margate.sanstonehealth.com
210 licensed beds
★★★★★3/5CMS Five-Star overall2/5 health inspections2/5 staffing5/5 quality measuresSource: CMS Care Compare

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Photo via Google · Margate Health & Rehabilitation

Public record summary

What we can show you for free.
Bed capacity
210
CMS facility ID
345296
Care type
Nursing home
County
Ashe
Facility name
Margate Health and Rehabilitation
Street address
540 WAUGH STREET
City / state / ZIP
Jefferson, NC 28640
Phone
(336) 246-5581
Website
margate.sanstonehealth.com

About this facility — Margate Health and Rehabilitation

Margate Health and Rehabilitation is a Medicare/Medicaid-certified skilled nursing facility in Jefferson, North Carolina. It is licensed for 210 beds — well above the median for skilled nursing facilities in North Carolina (102 beds).

It is one of 5 senior care facilities in Jefferson and 420 skilled nursing facilities across North Carolina. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited Margate Health and Rehabilitation 27 times across 10 inspections in the last three years, including 1 food-safety citation, and CMS has imposed $28,973 in fines. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Ownership type
For profit - Limited Liability company

Regulatory standing

Licensed / certified since
1989-03-02
CMS overall rating
3 of 5 stars
Health deficiencies
3 at the last standard inspection
Federal fines
$28,973 total
Last standard inspection
2026-02-13
Nurse staffing
3.5 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges
$322 per day (≈ $9,790/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.
Payer mix (resident days)
59% Medicaid · 14% Medicare · 27% private/other
Occupancy
55% (fiscal year 2023)
Vs. state median
14% below the NC median of $373/day — full state cost breakdown

Services & coverage

Licensed beds
210
Medicare
Accepted
Medicaid
Accepted
Wheelchair accessible
entrance and parking
Visiting hours
Daily Open 24 hours
Compiled from CMS Nursing Home Compare; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-08-31. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 1 food-safety citation on its three-year record — flagged below among the inspections.
2026-02-13Health inspection3 citations
F-0602
D · No harm found
Protect each resident from the wrongful use of the resident's belongings or money.
Corrected 2026-02-20
F-0607
D · No harm found
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Corrected 2026-02-20
F-0880
D · No harm found
Provide and implement an infection prevention and control program.
Corrected 2026-02-20
2025-06-06Health inspectionComplaint-triggered2 citations
F-0641
D · No harm foundFrom a complaint
Ensure each resident receives an accurate assessment.
Corrected 2025-06-20
F-0695
D · No harm foundFrom a complaint
Provide safe and appropriate respiratory care for a resident when needed.
Corrected 2025-07-15
5 earlier / fire-safety inspections (22 citations)
2024-11-20Health inspectionComplaint-triggered11 citations
F-0561
E · No harm found
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Corrected 2024-12-31
F-0565
E · No harm found
Honor the resident's right to organize and participate in resident/family groups in the facility.
Corrected 2024-12-31
F-0658
D · No harm found
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected 2024-12-31
F-0686
D · No harm found
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected 2024-12-31
F-0689
J · Immediate jeopardyFrom a complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2024-09-25
F-0695
D · No harm found
Provide safe and appropriate respiratory care for a resident when needed.
Corrected 2024-12-31
F-0726
J · Immediate jeopardy
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Corrected 2024-12-31
F-0842
D · No harm found
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected 2024-12-31
F-0880
E · No harm found
Provide and implement an infection prevention and control program.
Corrected 2025-01-03
F-0945
E · No harm found
Include as part of its infection prevention and control program, mandatory training that includes written standards, policies, and procedures for the program.
Corrected 2024-12-31
F-0947
E · No harm found
Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
Corrected 2024-12-31
2023-10-25Health inspectionComplaint-triggered2 citations
F-0604
G · Actual harmFrom a complaint
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Corrected 2023-11-03
F-0607
G · Actual harmFrom a complaint
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Corrected 2023-11-03
2023-06-15Health inspection5 citations
F-0623
B · No harm found
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Corrected 2023-07-07
F-0641
E · No harm found
Ensure each resident receives an accurate assessment.
Corrected 2023-07-26
F-0656
E · No harm found
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected 2023-07-26
F-0732
C · No harm found
Post nurse staffing information every day.
Corrected 2023-07-07
F-0812
E · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2023-07-26
2024-11-20Fire-safety inspection1 citation
K-0918
D · No harm found
Have generator or other power source capable of supplying service within 10 seconds.
Corrected 2025-01-24
2023-06-15Fire-safety inspection3 citations
K-0211
D · No harm found
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Corrected 2023-08-11
K-0222
D · No harm found
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Corrected 2023-08-11
K-0324
D · No harm found
Provide properly protected cooking facilities.
Corrected 2023-08-11

Federal penalties

2024-11-20Fine$4,271
2024-11-20Fine$8,400
2024-11-20Fine$8,401
2023-10-25Fine$7,901
2024-11-20Medicare payment denial — 13 days
Total fines$28,973
Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 345296.

Visitor reviews

What people say on Google.
4.434 ratings on Google
★★★★★Tana Miller · 2026-04-15 · via Google

“My mother was well taken care of by the CNA’s and nurses. Tammy London, Lori Day, and Robin Roten were especially considerate of her needs. The nurses: Samantha, Jenny, and Robin answered every question that I had regarding her care. Each physical therapist was awesome. I can’t name each staff member in the Rehab department however I can say that all of them were well trained and very nice.”

★★★★★Brenda Jochems · 2026-02-19 · via Google

“My mother has been at Margate for just under two months. The care that she is receiving is honestly answered prayers! I thank God nightly for everyone supporting her!! Every staff member in the place is professional, friendly, and attentive to the residents!! This place is a role model for elderly care!!”

★★Melanie Kirby · 2026-03-16 · via Google

“I am pleased there is a facility close to our home where mom can be safe and cared for. However, mom was unknowingly paying for an insurance policy she didn’t need for a long time, which created a huge billing issue. Long story short I was accused of embezzling my mom’s money and refusing to pay her bill. I was threatened by the billing department that they would prosecute me and kick mom out. The…”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google

Inside your report

What unlocks when you order.

Ownership & corporate history

Primary tier
Prior operators & transfers
Corporate network & affiliates
,
Owners' other facilities
· · 2 more

Inspection citations — last 5 years

Locked
The 27 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only
Active civil suits
#
Federal dockets
CDC infection data
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Citations, owner history, lawsuits — decoded into one PDF.
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Original records

Sources we pull for this facility.
Source
CMS Nursing Home Compare
data.cms.gov Provider Data Catalog
Last verified 2026-08-31
Source
Google Business Profile
Photos, reviews & hours
Displayed with attribution · refreshed on re-run
Source
Secretary of State filings
Entity & officer search
Pulled when a report is ordered
Source
PACER federal dockets
pacer.uscourts.gov
Pulled when a report is ordered