Home›Browse›California›Redding›Marquis Care At Shasta

Nursing homeFAID #1097

Marquis Care At Shasta

3550 CHURN CREEK RD., REDDING, CA, 96002

(530) 222-3630

180 licensed beds

CMS rates Marquis Care At Shasta 2 out of 5 overall. Federal inspectors issued 71 citations across 13 inspections in the last three years, with no federal fines. Listing last updated 2026-11-06.

★★★★★2/5CMS Five-Star overall2/5 health inspections4/5 staffing4/5 quality measuresSource: CMS Care Compare

Generate this report

Primary Report$79 Advanced Report$99

Delivered within 24–48 hours

Photo via Google · sh9down onme

Address

3550 Churn Creek Rd.

Redding, CA 96002

Get directions

Map facilities in this area

All facilities in Redding

Public record summary

What we can show you for free.

Bed capacity

180

CMS facility ID

056222

Care type

Nursing home

County

Shasta

Facility name

Marquis Care At Shasta

Street address

3550 CHURN CREEK RD.

City / state / ZIP

Redding, CA 96002

Phone

(530) 222-3630

Website

marquiscompanies.com

About this facility — Marquis Care At Shasta

Marquis Care At Shasta is a Medicare/Medicaid-certified skilled nursing facility in Redding, California. It is licensed for 180 beds — well above the median for skilled nursing facilities in California (98 beds).

It is one of 52 senior care facilities in Redding and 1,165 skilled nursing facilities across California. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

It is listed as part of Marquis Companies, a group of 15 facilities on this site.

Federal inspectors have cited Marquis Care At Shasta 71 times across 13 inspections in the last three years, including 18 food-safety citations; no federal fines are on record. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on November 6, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Parent company

Marquis Companies

Ownership type

For profit - Corporation

Registered owners & officers

Marquis Companies I, Inc

Direct owner — 100% stake — since 2005

Fogg, Phillip

Direct owner · Officer — since 1991

Fogg, Steven

Managing employee · Officer · Operational control — since 2001

Fogg, Zachary

Managing employee · Operational control — since 2017

Stone, Janet

Managing employee · Operational control — since 2018

Tone, Staci

Managing employee — since 1994

Regulatory standing

Federal court records

8 naming its parent company — view the cases (a listed case is not a finding of wrongdoing)

Licensed / certified since

1970-07-14

CMS overall rating

2 of 5 stars

Health deficiencies

15 at the last standard inspection

Federal fines

None on record

Last standard inspection

2026-03-05

Nurse staffing

4.5 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges

$702 per day (≈ $21,340/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.

Payer mix (resident days)

64% Medicaid · 30% Medicare · 6% private/other

Occupancy

57% (fiscal year 2023)

Vs. state median

37% above the CA median of $514/day — full state cost breakdown

Services & coverage

Licensed beds

180

Medicare

Accepted

Medicaid

Accepted

Wheelchair accessible

entrance and parking

Visiting hours

Daily Open 24 hours

Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-11-06. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 18 food-safety citations on its three-year record — flagged below among the inspections.

2026-08-26Health inspectionComplaint-triggered1 citation

F-0677

D · No harm foundFrom a complaint

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2026-09-11

2026-06-24Health inspectionComplaint-triggered3 citations

F-0600

D · No harm foundFrom a complaint

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Corrected 2026-07-10

F-0609

D · No harm foundFrom a complaint

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Corrected 2026-07-10

F-0610

D · No harm foundFrom a complaint

Respond appropriately to all alleged violations.

Corrected 2026-07-10

11 earlier / fire-safety inspections (67 citations)

2026-03-05Health inspection11 citations

F-0605

D · No harm found

Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.

Corrected 2026-04-05

F-0627

E · No harm found

Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.

Corrected 2026-04-05

F-0657

D · No harm found

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Corrected 2026-04-05

F-0658

D · No harm found

Ensure services provided by the nursing facility meet professional standards of quality.

Corrected 2026-04-05

F-0761

D · No harm found

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2026-04-05

F-0801

F · No harm foundFood safety

Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.

Corrected 2026-04-05

F-0803

F · No harm foundFood safety

Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

Corrected 2026-04-05

F-0804

E · No harm foundFood safety

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

Corrected 2026-04-05

F-0808

D · No harm foundFood safety

Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.

Corrected 2026-04-05

F-0812

F · No harm foundFood safety

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2026-04-05

F-0880

E · No harm found

Provide and implement an infection prevention and control program.

Corrected 2026-04-05

2025-09-12Health inspectionComplaint-triggered1 citation

F-0557

D · No harm foundFrom a complaint

Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.

Corrected 2025-10-11

2025-03-03Health inspectionComplaint-triggered2 citations

F-0550

D · No harm foundFrom a complaint

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Corrected 2025-04-03

F-0657

D · No harm foundFrom a complaint

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Corrected 2025-04-03

2024-11-01Health inspectionComplaint-triggered1 citation

F-0726

E · No harm foundFrom a complaint

Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

Corrected 2024-12-01

2024-10-10Health inspection16 citations

F-0550

D · No harm found

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Corrected 2024-11-10

F-0558

D · No harm found

Reasonably accommodate the needs and preferences of each resident.

Corrected 2024-11-10

F-0657

E · No harm found

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Corrected 2024-11-10

F-0677

E · No harm found

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2024-11-10

F-0692

D · No harm found

Provide enough food/fluids to maintain a resident's health.

Corrected 2024-11-10

F-0755

E · No harm found

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Corrected 2024-11-10

F-0759

E · No harm found

Ensure medication error rates are not 5 percent or greater.

Corrected 2024-11-10

F-0801

D · No harm foundFood safety

Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.

Corrected 2024-11-10

F-0803

F · No harm foundFood safety

Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

Corrected 2024-11-10

F-0804

F · No harm foundFood safety

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

Corrected 2024-11-10

F-0805

D · No harm foundFood safety

Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.

Corrected 2024-11-10

F-0806

F · No harm foundFood safety

Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.

Corrected 2024-11-10

F-0812

F · No harm foundFood safety

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2024-11-10

F-0814

D · No harm foundFood safety

Dispose of garbage and refuse properly.

Corrected 2024-11-10

F-0849

D · No harm found

Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.

Corrected 2024-11-10

F-0925

E · No harm found

Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

Corrected 2024-11-10

2024-05-16Health inspectionComplaint-triggered1 citation

F-0600

D · No harm foundFrom a complaint

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Corrected 2024-05-30

2024-04-03Health inspectionComplaint-triggered1 citation

F-0600

D · No harm foundFrom a complaint

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Corrected 2024-05-03

2023-01-12Health inspection15 citations

F-0585

E · No harm found

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

Corrected 2023-02-03

F-0657

D · No harm found

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Corrected 2023-02-03

F-0658

D · No harm found

Ensure services provided by the nursing facility meet professional standards of quality.

Corrected 2023-02-03

F-0677

D · No harm found

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2023-02-03

F-0692

D · No harm found

Provide enough food/fluids to maintain a resident's health.

Corrected 2023-02-03

F-0725

E · No harm found

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

Corrected 2023-02-03

F-0756

D · No harm found

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

Corrected 2023-02-03

F-0760

D · No harm found

Ensure that residents are free from significant medication errors.

Corrected 2023-02-03

F-0761

E · No harm found

Corrected 2023-02-03

F-0801

E · No harm foundFood safety

Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.

Corrected 2023-02-03

F-0802

E · No harm foundFood safety

Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.

Corrected 2023-02-03

F-0804

E · No harm foundFood safety

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

Corrected 2023-02-03

F-0806

D · No harm foundFood safety

Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.

Corrected 2023-02-03

F-0808

D · No harm foundFood safety

Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.

Corrected 2023-02-03

F-0812

F · No harm foundFood safety

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2023-02-03

2026-03-05Fire-safety inspection7 citations

K-0342

D · No harm found

Have a complete alarm system manually initiated and initiated by fire sprinkler system connection.

Corrected 2026-03-20

K-0345

F · No harm found

Have approved installation, maintenance and testing program for fire alarm systems.

Corrected 2026-03-27

K-0355

D · No harm found

Properly select, install, inspect, or maintain portable fire extinguishes.

Corrected 2026-03-20

K-0712

C · No harm found

Have simulated fire drills held at unexpected times.

Corrected 2026-03-20

K-0918

D · No harm found

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2026-04-06

K-0919

E · No harm found

Meet requirements for the use of electrical equipment.

Corrected 2026-03-24

K-0920

D · No harm found

Ensure proper usage of power strips and extension cords.

Corrected 2026-03-20

2024-10-10Fire-safety inspection5 citations

K-0321

D · No harm found

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

Corrected 2024-11-10

K-0343

D · No harm found

Have a fire alarm with audible and visual signals that transmits the alarm automatically to notify emergency forces in event of fire.

Corrected 2024-11-10

K-0347

F · No harm found

Properly provide smoke detection systems in areas open to corridors.

Corrected 2024-11-10

K-0919

D · No harm found

Meet requirements for the use of electrical equipment.

Corrected 2024-11-10

K-0920

D · No harm found

Ensure proper usage of power strips and extension cords.

Corrected 2024-11-10

2023-01-12Fire-safety inspection7 citations

E-0034

F · No harm found

Provide a means of sharing information on occupancy/needs.

Corrected 2023-02-13

E-0035

F · No harm found

Provide family notifications of emergency plan.

Corrected 2023-02-13

K-0161

D · No harm found

Use approved construction type or materials.

Corrected 2023-02-13

K-0345

F · No harm found

Have approved installation, maintenance and testing program for fire alarm systems.

Corrected 2023-02-13

K-0918

F · No harm found

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2023-02-13

K-0920

D · No harm found

Ensure proper usage of power strips and extension cords.

Corrected 2023-02-13

K-0923

D · No harm found

Have proper medical gas storage and administration areas.

Corrected 2023-02-13

Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 056222.

Quality of care & staffing

How it compares in California.

Inspection citations, 3 years

More than 59% of nursing homes in the state

State median: 65

Federal fines, 3 years

No federal fines on record

State median: $0

Nurse staffing, hours per resident per day

4.5

Higher than 67% of nursing homes in the state

State median: 4.3

Nursing staff turnover, annual

53%

Higher than 90% of nursing homes in the state

State median: 36%

Resident outcomes

On 21 federal quality measures, this facility does better than the California average on 6 and worse on 6. Differences within 10% of the average are shown as near average.

Long-stay residents	This facility	State	US	Compared with state
Need for help with daily activities has increased	20.8%	10.2%	13.5%	Worse than state
Lose too much weight	3.8%	4.1%	5.1%	Near state average
With a catheter inserted and left in their bladder	0.2%	0.7%	0.7%	Better than state
With a urinary tract infection	2.8%	1.2%	1.5%	Worse than state
Have depressive symptoms	1.0%	7.6%	13.5%	Better than state
Were physically restrained	0.0%	0.3%	0.1%	Better than state
Experiencing one or more falls with major injury	1.7%	1.6%	3.2%	Near state average
Assessed and appropriately given the pneumococcal vaccine	99.7%	98.7%	93.7%	Near state average
Ability to walk independently worsened	17.4%	8.9%	12.7%	Worse than state
Received an antianxiety or hypnotic medication	17.4%	13.7%	19.5%	Worse than state
Assessed and appropriately given the seasonal influenza vaccine	100.0%	97.9%	95.3%	Near state average
With pressure ulcers	6.6%	4.3%	4.5%	Worse than state
With new or worsened bowel or bladder incontinence	18.6%	9.8%	18.3%	Worse than state
Received an antipsychotic medication	13.4%	12.3%	15.4%	Near state average
Hospitalizations per 1000 long-stay resident days	1.53	2.21	1.81	Better than state
Outpatient emergency department visits per 1000 long-stay resident days	1.58	1.50	1.69	Near state average

Short-stay residents	This facility	State	US	Compared with state
Assessed and appropriately given the pneumococcal vaccine	97.9%	94.6%	82.3%	Near state average
Newly received an antipsychotic medication	0.4%	1.3%	1.5%	Better than state
Were assessed and appropriately given the seasonal influenza vaccine	94.5%	93.1%	80.1%	Near state average
Were rehospitalized after a nursing home admission	18.7%	22.6%	23.4%	Better than state
Had an outpatient emergency department visit	11.0%	11.1%	11.8%	Near state average

Source: CMS MDS and Medicare claims quality measures, measure period 2025Q3-2026Q2. Averages are computed from all nursing homes reporting each measure.

Cited more than once

The same rule cited at separate inspections can point to a problem that wasn't fully fixed.

F-0657 4 inspections. Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
F-0677 3 inspections. Provide care and assistance to perform activities of daily living for any resident who is unable.
F-0600 3 inspections. Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
F-0801 3 inspections. Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
F-0804 3 inspections. Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
F-0812 3 inspections. Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

What its owners also hold

Marquis Companies I, Inc has an ownership stake on file at 15 nursing homes, averaging 4.1 of 5 on CMS's overall rating.

Source: CMS ownership filings. Shows organizations with an ownership stake; people are left out.

Verify & compare

Where to check, and what's nearby.

Who to contact in California

Licensing: California Department of Public Health, Center for Health Care Quality, Licensing and Certification
File a complaint: 844-538-8766 · Online
Long-Term Care Ombudsman: 800-231-4024. A free advocate for residents and families.
Adult Protective Services: 833-401-0832. Some states send facility cases to licensing instead. In an emergency, call 911.
Eldercare Locator: 800-677-1116, a federal service for local aging help.

Nearest emergency hospitals

Mercy Medical Center Redding, about 2.7 miles. CMS rating 2 of 5.
Shasta Regional Medical Center, about 2.8 miles. CMS rating 2 of 5.
Trinity Hospital, about 33 miles.

Source: CMS Hospital General Information. Straight-line distance.

Nearby facilities with inspection records

Jd Residential-quail Hollow Villa, Redding, about 0.2 miles. 0 state visits on record.
Golden Oaks Senior Living, Redding, about 0.4 miles. 12 state visits on record.
Jd Residential- El Cedro Villa, Redding, about 0.4 miles. 5 state visits on record.
Crestwood Wellness and Recovery Center, Redding, about 0.5 miles. CMS rating 3 of 5.
Kingdom Care, Redding, about 0.9 miles. 4 state visits on record.

Visitor reviews

What people say on Google.

3.537 ratings on Google

★★★★★kenneth vaughn · 2026-06-12 · via Google
“My mother-in-law has had the best care there. The staff has been absolutely amazing. The only thing I would like to see changed as they need to tear up the old carpet, but she’s had really really good care. They’ve responded to her call without delay. I can’t say enough good of how well this place has been for my mother-in-law Vivian.”

★★★★Linda · 2025-04-28 · via Google
“Marcia Good is an excellent nurse who goes above and beyond for all those whom she cares for and goes beyond caring for residents whom she may not be assigned to just to make sure all are cared for. I saw a post stating otherwise and it is such an untrue statement, a slander that it needs to be removed immediately. Good nurses need to be backed up and looks like she hasn't been by the slanderous…”

★Amanda H · 2024-12-07 · via Google
“One more update: I did report them to the state and all claims were substantiated. This isn’t just a review, it’s facts now Update: look at the response from the “owner”, they clearly just copy and paste their responses. Who are they addressing? My perspective seems to be right on according to management team at the facility and the complaints I filed with the state. I stand by my original statem…”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google

Inside your report

What unlocks when you order.

Ownership & corporate history

Primary tier

Prior operators & transfers

Corporate network & affiliates

Owners' other facilities

· · 2 more

Inspection citations — last 5 years

Locked

The 71 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only

Active civil suits

Federal dockets

CDC infection data

Unlock the full file

Citations, owner history, lawsuits — decoded into one PDF.

$79 $99 Advanced

Original records

Sources we pull for this facility.

Source

CMS Nursing Home Compare

data.cms.gov Provider Data Catalog

Last verified 2026-11-06

Source

Google Business Profile

Photos, reviews & hours

Displayed with attribution · refreshed on re-run

Source

Secretary of State filings

Entity & officer search

Pulled when a report is ordered

Source

PACER federal dockets

pacer.uscourts.gov

Pulled when a report is ordered