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Nursing homeFAID #12223

Marshall Manor West

207 W MERRITT ST, MARSHALL, TX, 75670

(903) 938-3793

118 licensed beds

★★★★★3/5CMS Five-Star overall2/5 health inspections2/5 staffing5/5 quality measuresSource: CMS Care Compare

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Photo via Google · Cora Burchett

Address

207 W Merritt St

Marshall, TX 75670

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Public record summary

What we can show you for free.

Bed capacity

118

CMS facility ID

455879

Care type

Nursing home

County

Harrison

Facility name

Marshall Manor West

Street address

207 W MERRITT ST

City / state / ZIP

Marshall, TX 75670

Phone

(903) 938-3793

About this facility — Marshall Manor West

Marshall Manor West is a Medicare/Medicaid-certified skilled nursing facility in Marshall, Texas. It is licensed for 118 beds — close to the median for skilled nursing facilities in Texas (120 beds).

It is one of 9 senior care facilities in Marshall and 1,178 skilled nursing facilities across Texas. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited Marshall Manor West 39 times across 8 inspections in the last three years, including 7 food-safety citations, and CMS has imposed $13,995 in fines. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Parent company

Caring Healthcare Group

Ownership type

Government - Hospital district

Registered owners & officers

Kale, Kenneth

Managing employee — since 2019

Murrell, Edward

Officer — since 2012

Shapiro, Menachem

Operational control — since 2014

Winnie-stowell Hospital District

Operational control — since 2014

Regulatory standing

Licensed / certified since

1990-04-26

CMS overall rating

3 of 5 stars

Health deficiencies

14 at the last standard inspection

Federal fines

$13,995 total

Last standard inspection

2026-02-04

Nurse staffing

4.6 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges

$238 per day (≈ $7,240/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.

Payer mix (resident days)

74% Medicaid · 6% Medicare · 20% private/other

Occupancy

46% (fiscal year 2023)

Vs. state median

14% below the TX median of $277/day — full state cost breakdown

Services & coverage

Licensed beds

118

Medicare

Accepted

Medicaid

Accepted

Wheelchair accessible

entrance and parking

Visiting hours

Daily Open 24 hours

Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-08-31. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 7 food-safety citations on its three-year record — flagged below among the inspections.

2026-02-04Health inspection12 citations

F-0578

D · No harm found

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

Corrected 2026-02-05

F-0627

D · No harm found

Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.

Corrected 2026-02-05

F-0656

D · No harm found

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2026-02-05

F-0657

E · No harm found

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Corrected 2026-02-05

F-0690

G · Actual harm

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Corrected 2026-02-05

F-0694

D · No harm found

Provide for the safe, appropriate administration of IV fluids for a resident when needed.

Corrected 2026-02-05

F-0761

D · No harm found

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2026-02-05

F-0800

E · No harm foundFood safety

Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.

Corrected 2026-02-05

F-0802

E · No harm foundFood safety

Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.

Corrected 2026-02-05

F-0812

F · No harm foundFood safety

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2026-02-05

F-0908

E · No harm found

Keep all essential equipment working safely.

Corrected 2026-02-05

F-0925

F · No harm found

Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

Corrected 2026-02-05

2025-10-22Health inspectionComplaint-triggered2 citations

F-0656

E · No harm foundFrom a complaint

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2025-10-23

F-0689

J · Immediate jeopardyFrom a complaint

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2025-10-23

6 earlier / fire-safety inspections (25 citations)

2024-11-06Health inspection8 citations

F-0550

D · No harm found

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Corrected 2024-11-14

F-0656

D · No harm found

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2024-11-14

F-0686

D · No harm found

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Corrected 2024-11-14

F-0690

D · No harm found

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Corrected 2024-11-14

F-0803

F · No harm foundFood safety

Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

Corrected 2024-11-14

F-0812

F · No harm foundFood safety

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2024-11-14

F-0813

D · No harm foundFood safety

Have a policy regarding use and storage of foods brought to residents by family and other visitors.

Corrected 2024-11-14

F-0880

D · No harm found

Provide and implement an infection prevention and control program.

Corrected 2024-11-14

2024-07-31Health inspectionComplaint-triggered3 citations

F-0600

D · No harm foundFrom a complaint

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Corrected 2024-08-02

F-0607

D · No harm foundFrom a complaint

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

Corrected 2024-08-02

F-0609

D · No harm foundFrom a complaint

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Corrected 2024-08-02

2023-09-27Health inspection6 citations

F-0582

D · No harm found

Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

Corrected 2023-10-02

F-0641

D · No harm found

Ensure each resident receives an accurate assessment.

Corrected 2023-10-02

F-0677

E · No harm found

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2023-10-02

F-0689

D · No harm found

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2023-10-02

F-0812

F · No harm foundFood safety

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2023-10-02

F-0880

E · No harm found

Provide and implement an infection prevention and control program.

Corrected 2023-10-02

2026-02-04Fire-safety inspection4 citations

K-0321

D · No harm found

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

Corrected 2026-02-05

K-0353

D · No harm found

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2026-02-05

K-0372

E · No harm found

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

Corrected 2026-02-05

K-0521

C · No harm found

Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

2024-11-06Fire-safety inspection3 citations

K-0324

E · No harm found

Provide properly protected cooking facilities.

Corrected 2024-11-14

K-0345

B · No harm found

Have approved installation, maintenance and testing program for fire alarm systems.

Corrected 2024-11-14

K-0521

C · No harm found

Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

2023-09-27Fire-safety inspection1 citation

K-0521

C · No harm found

Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

Federal penalties

2025-10-22Fine$13,995

Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 455879.

Visitor reviews

What people say on Google.

3.853 ratings on Google

★★★★★Maryanne T Sammes · 2026-05-25 · via Google
“I still love this place and they hold high standards. Unfortunately, we are in a crisis with our medical personnel being burnt out and understaffed to meet corporate greed for profit. When I was here, they were so dearly understaffed . Those who were there were doing their best”

★★K S (KittenFosterMom) · 2022-06-30 · via Google
“I can't say anything about the facility but my mom was in their care for about 2 months before she passed. She was on hospice care and one of the nurses refused to administer my mom her medication when she was writhing in pain. They also let her stay in her biological mess after she soiled herself. Lastly, getting Alma in the business office to answer an email or call you back is about the equi…”

★★★★★Jerrie L Roy · 2017-11-22 · via Google
“I did not like this place. Nursing home to place my mother.I had appointment at 2:00 pm. I went to room and woman was on phone-hateful to me. Looked for woman I made appt with. She was working on copier. Women at second station were cursing and talking bad about others. No one came to front desk where I was waiting. At 15 of 3:00 pm I left.”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google

Inside your report

What unlocks when you order.

Ownership & corporate history

Primary tier

Prior operators & transfers

Corporate network & affiliates

Owners' other facilities

· · 2 more

Inspection citations — last 5 years

Locked

The 39 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only

Active civil suits

Federal dockets

CDC infection data

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Citations, owner history, lawsuits — decoded into one PDF.

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Original records

Sources we pull for this facility.

Source

CMS Nursing Home Compare

data.cms.gov Provider Data Catalog

Last verified 2026-08-31

Source

Google Business Profile

Photos, reviews & hours

Displayed with attribution · refreshed on re-run

Source

Secretary of State filings

Entity & officer search

Pulled when a report is ordered

Source

PACER federal dockets

pacer.uscourts.gov

Pulled when a report is ordered