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Nursing homeFAID #12860

Martha and Mary Health Service

19160 FRONT STREET NORTHEAST, POULSBO, WA, 98370

(360) 779-7500

www.marthaandmary.org

135 licensed beds

★★★★★4/5CMS Five-Star overall3/5 health inspections4/5 staffing5/5 quality measuresSource: CMS Care Compare

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Photo via Google · 岸田潔

Address

19160 Front Street Northeast

Poulsbo, WA 98370

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Public record summary

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Bed capacity

135

CMS facility ID

505474

Care type

Nursing home

County

Kitsap

Facility name

Martha and Mary Health Service

Street address

19160 FRONT STREET NORTHEAST

City / state / ZIP

Poulsbo, WA 98370

Phone

(360) 779-7500

Website

www.marthaandmary.org

About this facility — Martha and Mary Health Service

Martha and Mary Health Service is a Medicare/Medicaid-certified skilled nursing facility in Poulsbo, Washington. It is licensed for 135 beds — above the median for skilled nursing facilities in Washington (97 beds).

It is one of 5 senior care facilities in Poulsbo and 193 skilled nursing facilities across Washington. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited Martha and Mary Health Service 60 times across 12 inspections in the last three years, including 2 food-safety citations; no federal fines are on record. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Ownership type

Non profit - Corporation

Registered owners & officers

Koerner, Edward

Operational control · Additional disclosable party — since 2024

Ladenburg, Lynette

Governing body · Officer · Operational control · Additional disclosable party — since 2016

Oconer, Ellen

Operational control · Additional disclosable party — since 2016

Sharman, Donald

Operational control · Additional disclosable party — since 2021

Vernon-cole, Christopher

Officer · Additional disclosable party — since 2017

Regulatory standing

Licensed / certified since

1992-07-01

CMS overall rating

4 of 5 stars

Health deficiencies

11 at the last standard inspection

Federal fines

None on record

Last standard inspection

2026-02-13

Nurse staffing

4.8 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges

$379 per day (≈ $11,520/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.

Payer mix (resident days)

69% Medicaid · 4% Medicare · 27% private/other

Occupancy

84% (fiscal year 2023)

Vs. state median

21% below the WA median of $480/day — full state cost breakdown

Services & coverage

Licensed beds

135

Medicare

Accepted

Medicaid

Accepted

Wheelchair accessible

entrance and parking

Visiting hours

Monday: 8:00 AM – 7:00 PM · Tuesday: 8:00 AM – 7:00 PM · Wednesday: 8:00 AM – 7:00 PM · Thursday: 8:00 AM – 7:00 PM · Friday: 8:00 AM – 7:00 PM · Saturday: 10:00 AM – 6:00 PM · Sunday: 10:00 AM – 6:00 PM

Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-08-31. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 2 food-safety citations on its three-year record — flagged below among the inspections.

2026-05-13Health inspectionComplaint-triggered1 citation

F-0684

D · No harm foundFrom a complaint

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2026-06-10

2026-04-13Health inspectionComplaint-triggered1 citation

F-0609

D · No harm foundFrom a complaint

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Corrected 2026-05-15

9 earlier / fire-safety inspections (58 citations)

2026-02-13Health inspection9 citations

F-0561

D · No harm found

Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

Corrected 2026-03-20

F-0584

D · No harm found

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Corrected 2026-03-20

F-0657

D · No harm found

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Corrected 2026-03-20

F-0677

D · No harm found

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2026-03-20

F-0684

E · No harm found

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2026-03-20

F-0692

E · No harm found

Provide enough food/fluids to maintain a resident's health.

Corrected 2026-03-20

F-0757

D · No harm found

Ensure each resident’s drug regimen must be free from unnecessary drugs.

Corrected 2026-03-20

F-0759

D · No harm found

Ensure medication error rates are not 5 percent or greater.

Corrected 2026-03-20

F-0880

E · No harm found

Provide and implement an infection prevention and control program.

Corrected 2026-03-20

2025-05-13Health inspectionComplaint-triggered1 citation

F-0684

D · No harm foundFrom a complaint

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2025-06-11

2025-04-14Health inspectionComplaint-triggered1 citation

F-0677

D · No harm foundFrom a complaint

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2025-05-23

2024-12-16Health inspection16 citations

F-0552

D · No harm found

Ensure that residents are fully informed and understand their health status, care and treatments.

Corrected 2025-01-24

F-0604

D · No harm found

Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

Corrected 2025-01-24

F-0641

D · No harm found

Ensure each resident receives an accurate assessment.

Corrected 2025-01-24

F-0645

D · No harm found

PASARR screening for Mental disorders or Intellectual Disabilities

Corrected 2025-01-24

F-0656

D · No harm found

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2025-01-24

F-0657

E · No harm found

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Corrected 2025-01-24

F-0658

D · No harm found

Ensure services provided by the nursing facility meet professional standards of quality.

Corrected 2025-01-24

F-0677

D · No harm found

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2025-01-24

F-0684

D · No harm found

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2025-01-24

F-0686

D · No harm found

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Corrected 2025-01-24

F-0695

D · No harm found

Provide safe and appropriate respiratory care for a resident when needed.

Corrected 2025-01-24

F-0700

E · No harm found

Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

Corrected 2025-01-24

F-0757

E · No harm found

Ensure each resident’s drug regimen must be free from unnecessary drugs.

Corrected 2025-01-24

F-0758

E · No harm found

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Corrected 2025-01-24

F-0773

D · No harm found

Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.

Corrected 2025-01-24

F-0880

E · No harm found

Provide and implement an infection prevention and control program.

Corrected 2025-01-24

2024-07-08Health inspectionComplaint-triggered1 citation

F-0880

E · No harm foundFrom a complaint

Provide and implement an infection prevention and control program.

Corrected 2024-08-16

2023-10-27Health inspectionComplaint-triggered16 citations

F-0561

E · No harm found

Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

Corrected 2023-12-11

F-0584

D · No harm found

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Corrected 2023-12-11

F-0636

E · No harm foundFrom a complaint

Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.

Corrected 2023-12-11

F-0638

E · No harm found

Assure that each resident’s assessment is updated at least once every 3 months.

Corrected 2023-12-11

F-0657

D · No harm found

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Corrected 2023-12-11

F-0658

D · No harm found

Ensure services provided by the nursing facility meet professional standards of quality.

Corrected 2023-12-11

F-0677

E · No harm found

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2023-12-11

F-0684

E · No harm found

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2023-12-11

F-0690

D · No harm found

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Corrected 2023-12-11

F-0695

E · No harm found

Provide safe and appropriate respiratory care for a resident when needed.

Corrected 2023-12-11

F-0725

E · No harm found

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

Corrected 2023-12-11

F-0810

D · No harm foundFood safety

Provide special eating equipment and utensils for residents who need them and appropriate assistance.

Corrected 2023-12-11

F-0812

E · No harm foundFood safety

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2023-12-11

F-0849

D · No harm found

Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.

Corrected 2023-12-11

F-0880

E · No harm foundFrom a complaint

Provide and implement an infection prevention and control program.

Corrected 2023-12-11

F-0883

D · No harm foundFrom a complaint

Develop and implement policies and procedures for flu and pneumonia vaccinations.

Corrected 2023-12-11

2026-02-13Fire-safety inspection5 citations

K-0291

F · No harm found

Install emergency lighting that can last at least 1 1/2 hours.

Corrected 2026-03-16

K-0353

F · No harm found

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2026-03-16

K-0363

D · No harm found

Install corridor and hallway doors that block smoke.

Corrected 2026-03-16

K-0372

D · No harm found

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

Corrected 2026-03-16

K-0920

D · No harm found

Ensure proper usage of power strips and extension cords.

Corrected 2026-03-16

2024-12-16Fire-safety inspection7 citations

K-0293

F · No harm found

Have properly located and lighted "Exit" signs.

Corrected 2024-12-23

K-0353

F · No harm found

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2025-01-14

K-0363

D · No harm found

Install corridor and hallway doors that block smoke.

Corrected 2025-01-13

K-0372

E · No harm found

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

Corrected 2024-12-19

K-0521

F · No harm found

Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

Corrected 2024-12-13

K-0914

F · No harm found

Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

Corrected 2024-12-23

K-0918

F · No harm found

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2025-01-05

2023-10-27Fire-safety inspection2 citations

K-0353

D · No harm found

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2023-11-28

K-0918

D · No harm found

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2023-11-28

Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 505474.

Visitor reviews

What people say on Google.

4.115 ratings on Google

★★★★★Cindy R. · 2023-11-09 · via Google
“Cannot say enough about all the staff that care for Mama and my daily visiting father. The tremendous care and hearts they have for their residents is astounding and such a blessing. When mom got taken to the hospital, they visit, bring dad breakfast and coffee and hugs and signed caring notes from them all. Means so much. They are family now and deserve so much. Thank you Martha and Mary sta…”

★★D S · 2025-04-25 · via Google
“My husband was here for two weeks. I was not impressed. The food he got was spar. The care he received was not up to my standards. His sheets were not changed. And when the people are having bathroom problems, they need to be changed every day. Clothes, socks, sheets. And that is not something that happened. I did it. They would not let him come out of his room unless someone was with him. He f…”

★★★★★Tom Roman · 2021-05-18 · via Google
“Here in spring of 2021 (FINALLY!), I look back and give thanks for the staff and management of Martha and Mary's foresight in following strict guidelines to keep COVID infections to an impressive low by all standards. My Father was there through the entire 'pandemic and we felt he had the best chance of avoiding infection, given his circumstances, because of management's decisions'. From the sta…”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google

Inside your report

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Ownership & corporate history

Primary tier

Prior operators & transfers

Corporate network & affiliates

Owners' other facilities

· · 2 more

Inspection citations — last 5 years

Locked

The 60 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

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Active civil suits

Federal dockets

CDC infection data

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Citations, owner history, lawsuits — decoded into one PDF.

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Original records

Sources we pull for this facility.

Source

CMS Nursing Home Compare

data.cms.gov Provider Data Catalog

Last verified 2026-08-31

Source

Google Business Profile

Photos, reviews & hours

Displayed with attribution · refreshed on re-run

Source

Secretary of State filings

Entity & officer search

Pulled when a report is ordered

Source

PACER federal dockets

pacer.uscourts.gov

Pulled when a report is ordered