Nursing homeFAID #12825
Mckay Healthcare & Rehab Ctr
127 SECOND AVENUE SOUTHWEST, SOAP LAKE, WA, 98851
(509) 246-1111
42 licensed beds
★★★★★4/5CMS Five-Star overall4/5 health inspections3/5 staffing4/5 quality measuresSource: CMS Care Compare
Public record summary
What we can show you for free.
Bed capacity
42
CMS facility ID
505390
Care type
Nursing home
County
Grant
Facility name
Mckay Healthcare & Rehab Ctr
Street address
127 SECOND AVENUE SOUTHWEST
City / state / ZIP
Soap Lake, WA 98851
Phone
(509) 246-1111
About this facility — Mckay Healthcare & Rehab Ctr
Mckay Healthcare & Rehab Ctr is a Medicare/Medicaid-certified skilled nursing facility in Soap Lake, Washington. It is licensed for 42 beds — well below the median for skilled nursing facilities in Washington (97 beds).
It is one of 1 senior care facility in Soap Lake and 193 skilled nursing facilities across Washington. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.
Federal inspectors have cited Mckay Healthcare & Rehab Ctr 107 times across 12 inspections in the last three years, including 2 food-safety citations, and CMS has imposed $113,505 in fines. Every citation is listed, dated, and graded in the inspection record below.
This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.
Facility background
What the public record shows.
Ownership & operator
Ownership type
Government - Hospital district
Registered owners & officers
Carlson, Barbara
Director — since 2020
Dillenburg, Jean
Director — since 2014
Gaertner, Erica
Managing employee — since 2020
Palmer, Theresa
Managing employee — since 2019
Public Hospital District 4 of Grant County
Operational control — since 2022
Rang, Cindi
Director — since 2021
Spencer, Judy
Director — since 2020
Wellein, Stephen
Director — since 2014
Regulatory standing
Licensed / certified since
1991-08-01
CMS overall rating
4 of 5 stars
Health deficiencies
7 at the last standard inspection
Federal fines
$113,505 total
Last standard inspection
2025-03-21
Nurse staffing
4.3 hours per resident per day
Cost & payer profile (FY2023 cost report)
Average billed charges
$332 per day (≈ $10,090/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.
Payer mix (resident days)
74% Medicaid · 3% Medicare · 23% private/other
Occupancy
82% (fiscal year 2023)
Vs. state median
31% below the WA median of $480/day — full state cost breakdown
Services & coverage
Licensed beds
42
Medicare
Accepted
Medicaid
Accepted
Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report · last verified 2026-08-31. Facilities can submit a correction.
Inspection record
Every citation, dated and graded.
Kitchen & food safety
Federal surveyors inspect the kitchen at every standard visit. This facility has 2 food-safety citations on its three-year record — flagged below among the inspections.
2026-03-18Health inspectionComplaint-triggered1 citation
F-0689
D · No harm foundFrom a complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2026-04-07
2025-03-21Health inspection6 citations
F-0550
E · No harm found
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected 2025-04-22
F-0561
D · No harm found
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Corrected 2025-04-22
F-0645
D · No harm found
PASARR screening for Mental disorders or Intellectual Disabilities
Corrected 2025-04-22
F-0699
D · No harm found
Provide care or services that was trauma informed and/or culturally competent.
Corrected 2025-04-22
F-0760
D · No harm found
Ensure that residents are free from significant medication errors.
Corrected 2025-04-22
F-0849
D · No harm found
Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
Corrected 2025-04-22
10 earlier / fire-safety inspections (100 citations)
2025-01-07Health inspectionComplaint-triggered2 citations
F-0689
D · No harm foundFrom a complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2025-01-27
F-0726
E · No harm foundFrom a complaint
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Corrected 2025-01-27
2024-08-22Health inspectionComplaint-triggered2 citations
F-0550
D · No harm foundFrom a complaint
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected 2024-09-24
F-0757
D · No harm foundFrom a complaint
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Corrected 2024-09-24
2024-06-26Health inspectionComplaint-triggered1 citation
F-0600
D · No harm foundFrom a complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected 2024-07-23
2024-04-25Health inspectionComplaint-triggered1 citation
F-0609
D · No harm foundFrom a complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected 2024-05-01
2024-02-09Health inspection19 citations
F-0569
D · No harm found
Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.
Corrected 2024-03-25
F-0578
E · No harm found
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Corrected 2024-03-25
F-0604
D · No harm found
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Corrected 2024-03-25
F-0609
E · No harm found
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected 2024-03-25
F-0610
D · No harm found
Respond appropriately to all alleged violations.
Corrected 2024-03-25
F-0637
D · No harm found
Assess the resident when there is a significant change in condition
Corrected 2024-03-25
F-0655
D · No harm found
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Corrected 2024-03-25
F-0657
D · No harm found
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected 2024-03-25
F-0684
D · No harm found
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2024-03-25
F-0688
D · No harm found
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Corrected 2024-03-25
F-0689
G · Actual harm
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2024-03-25
F-0690
D · No harm found
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected 2024-03-25
F-0756
E · No harm found
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Corrected 2024-03-25
F-0758
E · No harm found
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Corrected 2024-03-25
F-0759
D · No harm found
Ensure medication error rates are not 5 percent or greater.
Corrected 2024-03-25
F-0760
D · No harm found
Ensure that residents are free from significant medication errors.
Corrected 2024-03-25
F-0791
E · No harm found
Provide or obtain dental services for each resident.
Corrected 2024-03-25
F-0806
F · No harm foundFood safety
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Corrected 2024-03-25
F-0880
E · No harm found
Provide and implement an infection prevention and control program.
Corrected 2024-03-25
2023-08-23Health inspectionComplaint-triggered1 citation
F-0689
D · No harm foundFrom a complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2023-09-15
2023-01-25Health inspection7 citations
F-0550
E · No harm found
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected 2023-03-10
F-0584
D · No harm found
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected 2023-03-10
F-0677
D · No harm found
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected 2023-03-10
F-0684
E · No harm found
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2023-03-10
F-0689
E · No harm found
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2023-03-10
F-0812
F · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2023-03-10
F-0880
F · No harm found
Provide and implement an infection prevention and control program.
Corrected 2023-03-10
2025-03-21Fire-safety inspection20 citations
E-0004
F · No harm found
Develop and maintain an Emergency Preparedness Program (EP).
Corrected 2025-04-11
E-0007
F · No harm found
Address patient/client population and determine types of services needed.
Corrected 2025-04-14
E-0009
F · No harm found
Include a process for Emergency Preparedness collaboration.
Corrected 2025-04-14
E-0015
F · No harm found
Address subsistence needs for staff and patients.
Corrected 2025-04-14
E-0025
F · No harm found
Create arrangements with other facilities to receive patients.
Corrected 2025-04-14
E-0029
F · No harm found
Develop a communication plan.
Corrected 2025-04-14
E-0030
F · No harm found
List the names and contact information of those in the facility.
Corrected 2025-04-14
E-0037
F · No harm found
Establish staff and initial training requirements.
Corrected 2025-04-14
E-0039
F · No harm found
Conduct testing and exercise requirements.
Corrected 2025-04-14
K-0291
F · No harm found
Install emergency lighting that can last at least 1 1/2 hours.
Corrected 2025-04-14
K-0324
F · No harm found
Provide properly protected cooking facilities.
Corrected 2025-04-14
K-0345
F · No harm found
Have approved installation, maintenance and testing program for fire alarm systems.
Corrected 2025-04-17
K-0355
F · No harm found
Properly select, install, inspect, or maintain portable fire extinguishes.
Corrected 2025-04-14
K-0511
D · No harm found
Have properly installed electrical wiring and gas equipment.
Corrected 2025-04-14
K-0712
F · No harm found
Have simulated fire drills held at unexpected times.
Corrected 2025-04-14
K-0914
D · No harm found
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Corrected 2025-04-14
K-0918
F · No harm found
Have generator or other power source capable of supplying service within 10 seconds.
Corrected 2025-04-14
K-0920
D · No harm found
Ensure proper usage of power strips and extension cords.
Corrected 2025-04-14
K-0921
F · No harm found
Ensure that testing and maintenance of electrical equipment is performed.
Corrected 2025-04-14
K-0926
F · No harm found
Ensure that personnel concerned with handling of medical gases and cylinders are trained on the risk.
Corrected 2025-04-14
2024-02-09Fire-safety inspection33 citations
E-0004
F · No harm found
Develop and maintain an Emergency Preparedness Program (EP).
Corrected 2024-03-12
E-0006
F · No harm found
Conduct risk assessment and an All-Hazards approach.
Corrected 2024-03-12
E-0007
F · No harm found
Address patient/client population and determine types of services needed.
Corrected 2024-03-12
E-0009
F · No harm found
Include a process for Emergency Preparedness collaboration.
Corrected 2024-03-12
E-0020
F · No harm found
Establish policies and procedures including evacuation.
Corrected 2024-03-12
E-0026
F · No harm found
Establish roles under a Waiver declared by secretary.
Corrected 2024-03-12
E-0030
F · No harm found
List the names and contact information of those in the facility.
Corrected 2024-03-12
E-0031
F · No harm found
Provide emergency officials' contact information.
Corrected 2024-03-12
E-0036
F · No harm found
Establish emergency prep training and testing.
Corrected 2024-03-12
E-0037
F · No harm found
Establish staff and initial training requirements.
Corrected 2024-03-12
E-0039
F · No harm found
Conduct testing and exercise requirements.
Corrected 2024-03-12
K-0100
F · No harm found
Meet other general requirements.
Corrected 2024-03-12
K-0222
F · No harm found
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Corrected 2024-03-12
K-0223
D · No harm found
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Corrected 2024-03-12
K-0291
F · No harm found
Install emergency lighting that can last at least 1 1/2 hours.
Corrected 2024-03-12
K-0293
F · No harm found
Have properly located and lighted "Exit" signs.
Corrected 2024-03-12
K-0324
F · No harm found
Provide properly protected cooking facilities.
Corrected 2024-03-12
K-0341
F · No harm found
Install a fire alarm system that can be heard throughout the facility.
Corrected 2024-03-12
K-0345
F · No harm found
Have approved installation, maintenance and testing program for fire alarm systems.
Corrected 2024-03-12
K-0353
F · No harm found
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2024-05-02
K-0355
F · No harm found
Properly select, install, inspect, or maintain portable fire extinguishes.
Corrected 2024-03-12
K-0363
F · No harm found
Install corridor and hallway doors that block smoke.
Corrected 2024-03-12
K-0374
D · No harm found
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Corrected 2024-03-12
K-0511
D · No harm found
Have properly installed electrical wiring and gas equipment.
Corrected 2024-03-12
K-0521
F · No harm found
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Corrected 2024-03-21
K-0522
F · No harm found
Have an externally vented heating system.
Corrected 2024-03-12
K-0712
F · No harm found
Have simulated fire drills held at unexpected times.
Corrected 2024-03-12
K-0761
F · No harm found
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Corrected 2024-04-30
K-0918
F · No harm found
Have generator or other power source capable of supplying service within 10 seconds.
Corrected 2024-03-12
K-0920
F · No harm found
Ensure proper usage of power strips and extension cords.
Corrected 2024-03-12
K-0921
F · No harm found
Ensure that testing and maintenance of electrical equipment is performed.
Corrected 2024-03-12
K-0923
D · No harm found
Have proper medical gas storage and administration areas.
Corrected 2024-03-12
K-0926
F · No harm found
Ensure that personnel concerned with handling of medical gases and cylinders are trained on the risk.
Corrected 2024-03-12
2023-01-25Fire-safety inspection14 citations
E-0004
F · No harm found
Develop and maintain an Emergency Preparedness Program (EP).
Corrected 2023-02-27
E-0006
F · No harm found
Conduct risk assessment and an All-Hazards approach.
Corrected 2023-02-27
E-0009
F · No harm found
Include a process for Emergency Preparedness collaboration.
Corrected 2023-02-27
E-0026
F · No harm found
Establish roles under a Waiver declared by secretary.
Corrected 2023-02-27
E-0033
F · No harm found
Establish methods for sharing information.
Corrected 2023-02-27
E-0034
F · No harm found
Provide a means of sharing information on occupancy/needs.
Corrected 2023-02-27
E-0035
F · No harm found
Provide family notifications of emergency plan.
Corrected 2023-02-27
E-0039
F · No harm found
Conduct testing and exercise requirements.
Corrected 2023-02-27
K-0293
F · No harm found
Have properly located and lighted "Exit" signs.
Corrected 2023-02-23
K-0353
F · No harm found
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2023-02-25
K-0712
F · No harm found
Have simulated fire drills held at unexpected times.
Corrected 2023-02-15
K-0914
F · No harm found
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Corrected 2023-02-03
K-0918
F · No harm found
Have generator or other power source capable of supplying service within 10 seconds.
Corrected 2023-01-30
K-0921
F · No harm found
Ensure that testing and maintenance of electrical equipment is performed.
Corrected 2023-02-21
Federal penalties
2024-02-09Fine$113,505
Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 505390.
Inside your report
What unlocks when you order.
Ownership & corporate history
Primary tierPrior operators & transfers
Corporate network & affiliates
,
Owners' other facilities
· · 2 more
Inspection citations — last 5 years
LockedThe 107 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.
Civil & criminal lawsuits
Advanced tier onlyActive civil suits
#
Federal dockets
CDC infection data
Unlock the full file
Citations, owner history, lawsuits — decoded into one PDF.
Original records
Sources we pull for this facility.
Source
CMS Nursing Home Compare
data.cms.gov Provider Data Catalog
Last verified 2026-08-31
Source
Secretary of State filings
Entity & officer search
Pulled when a report is ordered
Source
PACER federal dockets
pacer.uscourts.gov
Pulled when a report is ordered