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Nursing homeFAID #3539

Mercy Circle

3659 WEST 99TH STREET, CHICAGO, IL, 60655

(773) 253-3600

23 licensed beds

CMS rates Mercy Circle 5 out of 5 overall. Federal inspectors issued 24 citations across 7 inspections in the last three years, with no federal fines. Listing last updated 2026-11-06.

★★★★★5/5CMS Five-Star overall4/5 health inspections4/5 staffing5/5 quality measuresSource: CMS Care Compare

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Address

3659 West 99th Street

Chicago, IL 60655

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Public record summary

What we can show you for free.

Bed capacity

State license

5104507

CMS facility ID

146174

Care type

Nursing home

Facility name

Mercy Circle

Street address

3659 WEST 99TH STREET

City / state / ZIP

Chicago, IL 60655

Phone

(773) 253-3600

State license #

5104507

About this facility — Mercy Circle

Mercy Circle is a Medicare/Medicaid-certified skilled nursing facility in Chicago, Illinois. It is licensed for 23 beds — well below the median for skilled nursing facilities in Illinois (112 beds).

It is one of 145 senior care facilities in Chicago and 667 skilled nursing facilities across Illinois. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited Mercy Circle 24 times across 7 inspections in the last three years, including 2 food-safety citations; no federal fines are on record. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on November 6, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Ownership type

Non profit - Church related

Registered owners & officers

Barrett, John

Director · Officer — since 2023

Connelly, Kevin

Director · Officer — since 2017

Cypser, Delores

Director — since 2018

Flanagan, Anna

Director — since 2018

Hendricks, Ginny

Operational control · Additional disclosable party — since 2025

Houlihan, Nancy

Director · Officer — since 2025

Johnson, Margaret

Director — since 2017

Knightly, Eileen

Director — since 2025

Lachowicz, Frances

Director · Operational control · Additional disclosable party — since 2015

O'callaghan, Darlene

Director · Officer — since 2019

Paler-dominguez, Carolyn

Additional disclosable party — since 2025

Sheehan, Carolyn

Director — since 2023

Sisters of Mercy of the Americas, Inc

Security-interest holder — since 2022

Trinity Continuing Care Services

Operational control · Additional disclosable party — since 2013

Trinity Senior Services Management

Operational control · Additional disclosable party — since 2025

Walton, John

Director — since 2025

Regulatory standing

Licensed / certified since

2015-01-10

License expires

2020-06-17

CMS overall rating

5 of 5 stars

Health deficiencies

6 at the last standard inspection

Federal fines

None on record

Last standard inspection

2026-04-30

Nurse staffing

4.3 hours per resident per day

Cost & payer profile (FY2024 cost report)

Average billed charges

$335 per day (≈ $10,180/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.

Payer mix (resident days)

7% Medicaid · 10% Medicare · 83% private/other

Occupancy

99% (fiscal year 2024)

Vs. state median

2% below the IL median of $342/day — full state cost breakdown

Services & coverage

Licensed beds

Licensed as

Assisted Living / Shared Housing

Memory care

Yes — dedicated memory care

Medicare

Accepted

Medicaid

Accepted

Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report · last verified 2026-11-06. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 2 food-safety citations on its three-year record — flagged below among the inspections.

2026-04-30Health inspection6 citations

F-0695

D · No harm found

Provide safe and appropriate respiratory care for a resident when needed.

Corrected 2026-05-29

F-0732

F · No harm found

Post nurse staffing information every day.

Corrected 2026-05-29

F-0755

D · No harm found

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Corrected 2026-05-29

F-0761

F · No harm found

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2026-05-29

F-0812

F · No harm foundFood safety

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2026-05-29

F-0880

D · No harm found

Provide and implement an infection prevention and control program.

Corrected 2026-05-29

2025-09-18Health inspectionComplaint-triggered3 citations

F-0605

D · No harm foundFrom a complaint

Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.

Corrected 2025-10-09

F-0656

D · No harm foundFrom a complaint

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2025-10-09

F-0677

D · No harm foundFrom a complaint

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2025-10-09

5 earlier / fire-safety inspections (15 citations)

2025-02-06Health inspection1 citation

F-0695

D · No harm found

Provide safe and appropriate respiratory care for a resident when needed.

Corrected 2025-02-20

2024-01-26Health inspection4 citations

F-0755

D · No harm found

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Corrected 2024-02-14

F-0761

D · No harm found

Corrected 2024-02-14

F-0812

F · No harm foundFood safety

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2024-02-14

F-0880

F · No harm found

Provide and implement an infection prevention and control program.

Corrected 2024-02-14

2026-04-30Fire-safety inspection5 citations

E-0022

F · No harm found

Establish policies and procedures for sheltering.

Corrected 2026-05-05

E-0037

F · No harm found

Establish staff and initial training requirements.

Corrected 2026-05-05

E-0041

F · No harm found

Implement emergency and standby power systems.

Corrected 2026-05-01

K-0345

F · No harm found

Have approved installation, maintenance and testing program for fire alarm systems.

Corrected 2026-05-01

K-0923

E · No harm found

Have proper medical gas storage and administration areas.

Corrected 2026-04-30

2025-02-06Fire-safety inspection4 citations

K-0353

F · No harm found

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2025-02-26

K-0363

F · No harm found

Install corridor and hallway doors that block smoke.

Corrected 2025-02-21

K-0372

E · No harm found

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

Corrected 2025-02-21

K-0712

F · No harm found

Have simulated fire drills held at unexpected times.

Corrected 2025-02-21

2024-01-26Fire-safety inspection1 citation

K-0712

F · No harm found

Have simulated fire drills held at unexpected times.

Corrected 2024-02-14

Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 146174.

Quality of care & staffing

How it compares in Illinois.

Inspection citations, 3 years

More than 12% of nursing homes in the state

State median: 50

Federal fines, 3 years

No federal fines on record

State median: $45,080

Nurse staffing, hours per resident per day

4.3

Higher than 87% of nursing homes in the state

State median: 3.3

Nursing staff turnover, annual

41%

Higher than 44% of nursing homes in the state

State median: 44%

Resident outcomes

On 13 federal quality measures, this facility does better than the Illinois average on 12 and worse on 0. Differences within 10% of the average are shown as near average.

Long-stay residents	This facility	State	US	Compared with state
With a catheter inserted and left in their bladder	0.0%	0.8%	0.7%	Better than state
With a urinary tract infection	0.0%	1.5%	1.5%	Better than state
Have depressive symptoms	3.4%	55.9%	13.5%	Better than state
Were physically restrained	0.0%	0.1%	0.1%	Better than state
Experiencing one or more falls with major injury	0.0%	3.0%	3.2%	Better than state
Assessed and appropriately given the pneumococcal vaccine	100.0%	90.5%	93.7%	Better than state
With pressure ulcers	2.0%	4.8%	4.5%	Better than state
With new or worsened bowel or bladder incontinence	19.0%	19.8%	18.3%	Near state average

Short-stay residents	This facility	State	US	Compared with state
Assessed and appropriately given the pneumococcal vaccine	98.1%	70.0%	82.3%	Better than state
Newly received an antipsychotic medication	1.7%	2.2%	1.5%	Better than state
Were assessed and appropriately given the seasonal influenza vaccine	98.7%	63.2%	80.1%	Better than state
Were rehospitalized after a nursing home admission	13.2%	25.6%	23.4%	Better than state
Had an outpatient emergency department visit	5.6%	13.5%	11.8%	Better than state

Source: CMS MDS and Medicare claims quality measures, measure period 2025Q3-2026Q2. Averages are computed from all nursing homes reporting each measure.

Cited more than once

The same rule cited at separate inspections can point to a problem that wasn't fully fixed.

F-0695 2 inspections. Provide safe and appropriate respiratory care for a resident when needed.
F-0755 2 inspections. Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
F-0761 2 inspections. Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
F-0812 2 inspections. Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F-0880 2 inspections. Provide and implement an infection prevention and control program.
K-0712 2 inspections. Have simulated fire drills held at unexpected times.

Verify & compare

Where to check, and what's nearby.

Who to contact in Illinois

Licensing: Illinois Department of Public Health, Division of Assisted Living
File a complaint: 800-252-4343 · Online
Long-Term Care Ombudsman: 800-252-8966. A free advocate for residents and families.
Adult Protective Services: 866-800-1409. Some states send facility cases to licensing instead. In an emergency, call 911.
Eldercare Locator: 800-677-1116, a federal service for local aging help.

Nearest emergency hospitals

Advocate Christ Hospital & Medical Center, about 1.0 miles. CMS rating 3 of 5.
Osf Little Company of Mary Medical Center, about 1.2 miles. CMS rating 2 of 5.
Holy Cross Hospital, about 4.1 miles. CMS rating 2 of 5.

Source: CMS Hospital General Information. Straight-line distance.

Nearby facilities with inspection records

Avantara Evergreen Park, Evergreen Park, about 0.7 miles. CMS rating 2 of 5.
Warren Barr Oak Lawn, Oak Lawn, about 1.1 miles. CMS rating 4 of 5.
Aliya On 87th, Chicago, about 1.8 miles. CMS rating 2 of 5.
Smith Village, Chicago, about 2.6 miles. CMS rating 3 of 5.
Thryve of Burbank, Burbank, about 2.6 miles. CMS rating 2 of 5.

Inside your report

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Ownership & corporate history

Primary tier

Prior operators & transfers

Corporate network & affiliates

Owners' other facilities

· · 2 more

Inspection citations — last 5 years

Locked

The 24 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only

Active civil suits

Federal dockets

CDC infection data

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Original records

Sources we pull for this facility.

Source

CMS Nursing Home Compare

data.cms.gov Provider Data Catalog

Last verified 2026-11-06

Source

Secretary of State filings

Entity & officer search

Pulled when a report is ordered

Source

PACER federal dockets

pacer.uscourts.gov

Pulled when a report is ordered