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Nursing homeFAID #13135

Mercy Health Services

2727 W MITCHELL ST, MILWAUKEE, WI, 53215

(414) 383-3699

60 licensed beds

★★★★★3/5CMS Five-Star overall3/5 health inspections2/5 staffing2/5 quality measuresSource: CMS Care Compare

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Address

2727 W Mitchell St

Milwaukee, WI 53215

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Public record summary

What we can show you for free.

Bed capacity

CMS facility ID

525414

Care type

Nursing home

County

Milwaukee

Facility name

Mercy Health Services

Street address

2727 W MITCHELL ST

City / state / ZIP

Milwaukee, WI 53215

Phone

(414) 383-3699

About this facility — Mercy Health Services

Mercy Health Services is a Medicare/Medicaid-certified skilled nursing facility in Milwaukee, Wisconsin. It is licensed for 60 beds — close to the median for skilled nursing facilities in Wisconsin (65 beds).

It is one of 336 senior care facilities in Milwaukee and 323 skilled nursing facilities across Wisconsin. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited Mercy Health Services 51 times across 13 inspections in the last three years, including 2 food-safety citations, and CMS has imposed $47,753 in fines. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Parent company

North Shore Healthcare

Ownership type

For profit - Corporation

Registered owners & officers

Nshf Operations Llc

Direct owner — 100% stake — since 2017

Mills, David

Indirect owner — 20% stake — since 2017

Baumann, Troy

Director · Operational control · Additional disclosable party — since 2017

Belongia, Christina

Operational control · Additional disclosable party — since 2019

Chohan, Muniba

Operational control · Additional disclosable party — since 2023

Cibc Bank Usa

Security-interest holder · Operational control — since 2024

Cliftonlarsonallen Llp

Operational control · Additional disclosable party — since 2018

Continuum Therapy Partners Llc

Operational control · Additional disclosable party — since 2025

Gee, Darren

Operational control · Additional disclosable party — since 2021

Greer, Lauren

Operational control · Additional disclosable party — since 2023

Hoehn, Jeffrey

Director · Operational control · Additional disclosable party — since 2017

Mercy Property Holdings, Llc

Additional disclosable party — since 2022

North Shore Healthcare Llc

Operational control · Additional disclosable party — since 2017

Nsh Rehab Llc

Operational control · Additional disclosable party — since 2025

Nshf Wisconsin Llc

Additional disclosable party — since 2025

Patzer, Colleen

Operational control · Additional disclosable party — since 2023

Purtell, Brian

Operational control · Additional disclosable party — since 2018

Rivera, Edward

Operational control · Additional disclosable party — since 2026

Wipfli Llp

Operational control · Additional disclosable party — since 2025

Regulatory standing

Federal court records

6 naming its parent company — view the cases (a listed case is not a finding of wrongdoing)

Licensed / certified since

1988-10-08

CMS overall rating

3 of 5 stars

Health deficiencies

6 at the last standard inspection

Federal fines

$47,753 total

Last standard inspection

2025-05-21

Nurse staffing

3.7 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges

$458 per day (≈ $13,920/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.

Payer mix (resident days)

27% Medicaid · 4% Medicare · 69% private/other

Occupancy

78% (fiscal year 2023)

Vs. state median

13% above the WI median of $407/day — full state cost breakdown

Services & coverage

Licensed beds

Medicare

Accepted

Medicaid

Accepted

Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report · last verified 2026-08-31. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 2 food-safety citations on its three-year record — flagged below among the inspections.

2026-03-02Health inspectionComplaint-triggered1 citation

F-0842

D · No harm foundFrom a complaint

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Corrected 2026-03-18

2025-12-03Health inspectionComplaint-triggered2 citations

F-0600

D · No harm foundFrom a complaint

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Corrected 2025-12-16

F-0609

D · No harm foundFrom a complaint

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Corrected 2025-12-16

9 earlier / fire-safety inspections (48 citations)

2025-05-21Health inspectionComplaint-triggered3 citations

F-0628

E · No harm found

Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

Corrected 2025-06-21

F-0757

D · No harm foundFrom a complaint

Ensure each resident’s drug regimen must be free from unnecessary drugs.

Corrected 2025-06-21

F-0805

D · No harm foundFood safety

Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.

Corrected 2025-06-21

2024-09-19Health inspectionComplaint-triggered3 citations

F-0584

D · No harm foundFrom a complaint

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Corrected 2024-10-18

F-0610

E · No harm foundFrom a complaint

Respond appropriately to all alleged violations.

Corrected 2024-10-18

F-0755

D · No harm foundFrom a complaint

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Corrected 2024-10-18

2024-08-05Health inspectionComplaint-triggered2 citations

F-0609

D · No harm foundFrom a complaint

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Corrected 2024-09-04

F-0610

D · No harm foundFrom a complaint

Respond appropriately to all alleged violations.

Corrected 2024-09-04

2024-05-13Health inspectionComplaint-triggered1 citation

F-0689

G · Actual harmFrom a complaint

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2024-06-07

2024-02-29Health inspectionComplaint-triggered9 citations

F-0578

D · No harm foundFrom a complaint

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

Corrected 2024-04-01

F-0604

D · No harm foundFrom a complaint

Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

Corrected 2024-04-01

F-0609

D · No harm foundFrom a complaint

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Corrected 2024-04-01

F-0610

D · No harm foundFrom a complaint

Respond appropriately to all alleged violations.

Corrected 2024-04-01

F-0686

G · Actual harm

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Corrected 2024-04-01

F-0755

D · No harm found

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Corrected 2024-04-01

F-0758

D · No harm found

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Corrected 2024-04-01

F-0759

D · No harm found

Ensure medication error rates are not 5 percent or greater.

Corrected 2024-04-01

F-0880

D · No harm found

Provide and implement an infection prevention and control program.

Corrected 2024-04-01

2022-12-21Health inspection11 citations

F-0554

D · No harm found

Allow residents to self-administer drugs if determined clinically appropriate.

Corrected 2023-01-26

F-0645

D · No harm found

PASARR screening for Mental disorders or Intellectual Disabilities

Corrected 2023-01-26

F-0656

D · No harm found

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2023-01-26

F-0695

D · No harm found

Provide safe and appropriate respiratory care for a resident when needed.

Corrected 2023-01-26

F-0698

D · No harm found

Provide safe, appropriate dialysis care/services for a resident who requires such services.

Corrected 2023-01-26

F-0700

D · No harm found

Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

Corrected 2023-01-26

F-0727

F · No harm found

Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

Corrected 2023-01-26

F-0759

E · No harm found

Ensure medication error rates are not 5 percent or greater.

Corrected 2023-01-26

F-0812

F · No harm foundFood safety

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2023-01-26

F-0880

D · No harm found

Provide and implement an infection prevention and control program.

Corrected 2023-01-26

F-0947

F · No harm found

Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.

Corrected 2023-01-26

2025-05-21Fire-safety inspection4 citations

K-0221

D · No harm found

Provide rooms that can be unlocked from inside without a key.

Corrected 2025-06-21

K-0223

D · No harm found

Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.

Corrected 2025-06-21

K-0321

D · No harm found

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

Corrected 2025-06-21

K-0353

F · No harm found

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2025-06-21

2024-02-29Fire-safety inspection7 citations

E-0006

F · No harm found

Conduct risk assessment and an All-Hazards approach.

Corrected 2024-03-25

E-0037

F · No harm found

Establish staff and initial training requirements.

Corrected 2024-03-27

K-0222

E · No harm found

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

Corrected 2024-02-28

K-0281

E · No harm found

Install proper backup exit lighting.

Corrected 2024-03-21

K-0353

F · No harm found

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2024-03-05

K-0918

F · No harm found

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2024-03-11

K-0920

D · No harm found

Ensure proper usage of power strips and extension cords.

Corrected 2024-03-08

2022-12-21Fire-safety inspection8 citations

K-0321

D · No harm found

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

Corrected 2023-02-03

K-0341

F · No harm found

Install a fire alarm system that can be heard throughout the facility.

Corrected 2023-02-03

K-0343

E · No harm found

Have a fire alarm with audible and visual signals that transmits the alarm automatically to notify emergency forces in event of fire.

Corrected 2023-02-03

K-0353

D · No harm found

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2023-02-03

K-0372

F · No harm found

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

Corrected 2023-02-03

K-0521

F · No harm found

Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

Corrected 2023-02-03

K-0711

F · No harm found

Provide a written emergency evacuation plan.

Corrected 2023-02-03

K-0911

F · No harm found

Meet requirements for the installation and maintenance of electrical systems.

Corrected 2023-02-03

Federal penalties

2024-05-13Fine$14,050

2024-02-29Fine$33,703

Total fines$47,753

Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 525414.

Inside your report

What unlocks when you order.

Ownership & corporate history

Primary tier

Prior operators & transfers

Corporate network & affiliates

Owners' other facilities

· · 2 more

Inspection citations — last 5 years

Locked

The 51 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only

Active civil suits

Federal dockets

CDC infection data

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Citations, owner history, lawsuits — decoded into one PDF.

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Original records

Sources we pull for this facility.

Source

CMS Nursing Home Compare

data.cms.gov Provider Data Catalog

Last verified 2026-08-31

Source

Secretary of State filings

Entity & officer search

Pulled when a report is ordered

Source

PACER federal dockets

pacer.uscourts.gov

Pulled when a report is ordered