Mermaid Manor Hfa

★Imani Miller · 2026-01-29 · via Google

“I would never recommend this nursing home to anyone who truly cares about their loved one. Personal belongings went missing, basic hygiene was neglected, and my family member was left with an infection that could have been prevented. Staff failed to change or properly care for residents, and concerns were repeatedly ignored. The lack of urgency, accountability, and compassion was alarming. This p…”

★x · 2025-12-31 · via Google

“Horrible facility that should be investigated by the department of aging and the department of health and mental hygiene. Disgusting conditions, residents allowed to smoke directly in front of the facility and in bathrooms, staff curse at each other, use foul language and threaten physical violence against one another. No supervision of client interactions, they are allowed to freely roam, push pa…”

★★★★★Jenice Robertson · 2024-01-18 · via Google

“I have a friend's mom who lives here and she always raves about how friendly, attentive and helpful the staff are. She seems especially impressed that her mom's room and common areas are consistently clean and well-kept. A HUGE highlight is the garden (her mom loves flowers/plants) and the beach being so close by! Overall, she is extremely happy with the care her mom receives and often said she fe…”