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Nursing homeFAID #3286

Miller Health Care Center

1601 BUTTERFIELD TRAIL, KANKAKEE, IL, 60901
(815) 936-6500
160 licensed beds
★★★★★2/5CMS Five-Star overall2/5 health inspections3/5 staffing2/5 quality measuresSource: CMS Care Compare

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Photo of MILLER HEALTH CARE CENTER
Photo via Google · Riverside Miller Healthcare

Address

1601 Butterfield Trail
Kankakee, IL 60901
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What we can show you for free.
Bed capacity
160
CMS facility ID
145843
Care type
Nursing home
County
Kankakee
Facility name
Miller Health Care Center
Street address
1601 BUTTERFIELD TRAIL
City / state / ZIP
Kankakee, IL 60901
Phone
(815) 936-6500

Miller Health Care Center is a Medicare/Medicaid-certified skilled nursing facility in Kankakee, Illinois. It is licensed for 160 beds — above the median for skilled nursing facilities in Illinois (112 beds).

It is one of 6 senior care facilities in Kankakee and 667 skilled nursing facilities across Illinois. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited Miller Health Care Center 55 times across 14 inspections in the last three years, including 3 food-safety citations, and CMS has imposed $189,285 in fines. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

What the public record shows.

Ownership & operator

Ownership type
Non profit - Corporation

Registered owners & officers

Bennett, Jeff
Director — since 2022
Fear, Roxanne
Operational control · Additional disclosable party — since 2025
Frogge, Margaret
Director — since 2017
Hoekstra, Jerry
Director — since 2022
Issa, Rasha
Operational control · Additional disclosable party — since 2025
Kambic, Phillip
Officer — since 2011
O'gorman, Michael
Director — since 2022
Payne, Bruce
Director — since 2011
Riverside Medical Center
Operational control — since 2024
Schiltz, Rebecca
Officer — since 2025
Schiltz, Richard
Director — since 2011
Strasma, Norman
Director — since 2022
Tyson, Dave
Director — since 2022
Vilt, Patricia
Officer — since 2025

Regulatory standing

Licensed / certified since
1995-07-07
CMS overall rating
2 of 5 stars
Health deficiencies
15 at the last standard inspection
Federal fines
$189,285 total
Last standard inspection
2024-07-18
Nurse staffing
3.8 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges
$415 per day (≈ $12,620/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.
Payer mix (resident days)
30% Medicaid · 23% Medicare · 47% private/other
Occupancy
54% (fiscal year 2023)
Vs. state median
21% above the IL median of $342/day — full state cost breakdown

Services & coverage

Licensed beds
160
Medicare
Accepted
Medicaid
Accepted
Wheelchair accessible
entrance and parking
Visiting hours
Monday: 8:00 AM – 8:00 PM · Tuesday: 8:00 AM – 8:00 PM · Wednesday: 8:00 AM – 8:00 PM · Thursday: 8:00 AM – 8:00 PM · Friday: 8:00 AM – 8:00 PM · Saturday: 9:30 AM – 6:00 PM · Sunday: 9:30 AM – 6:00 PM
Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-08-31. Facilities can submit a correction.
Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 3 food-safety citations on its three-year record — flagged below among the inspections.
2026-06-22Health inspectionComplaint-triggered1 citation
F-0686
D · No harm foundFrom a complaint
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected 2026-06-23
2026-04-17Health inspectionComplaint-triggered1 citation
F-0686
G · Actual harmFrom a complaint
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected 2026-04-18
12 earlier / fire-safety inspections (53 citations)
2026-02-24Health inspectionComplaint-triggered1 citation
F-0689
D · No harm foundFrom a complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2026-02-25
2026-02-10Health inspectionComplaint-triggered4 citations
F-0678
J · Immediate jeopardyFrom a complaint
Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
Corrected 2026-02-11
F-0684
G · Actual harmFrom a complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2026-02-11
F-0689
G · Actual harmFrom a complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2026-02-11
F-0805
D · No harm foundFood safetyFrom a complaint
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Corrected 2026-02-11
2025-08-25Health inspectionComplaint-triggered1 citation
F-0550
D · No harm foundFrom a complaint
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected 2025-08-26
2024-09-01Health inspectionComplaint-triggered1 citation
F-0677
E · No harm foundFrom a complaint
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected 2024-09-03
2024-07-18Health inspection7 citations
F-0565
C · No harm found
Honor the resident's right to organize and participate in resident/family groups in the facility.
Corrected 2024-09-03
F-0677
D · No harm found
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected 2024-09-03
F-0697
G · Actual harm
Provide safe, appropriate pain management for a resident who requires such services.
Corrected 2024-09-03
F-0805
E · No harm foundFood safety
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Corrected 2024-09-03
F-0880
E · No harm found
Provide and implement an infection prevention and control program.
Corrected 2024-09-03
F-0883
D · No harm found
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Corrected 2024-09-03
F-0887
D · No harm found
Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
Corrected 2024-09-03
2024-07-07Health inspectionComplaint-triggered1 citation
F-0585
D · No harm foundFrom a complaint
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Corrected 2024-07-10
2024-05-02Health inspectionComplaint-triggered2 citations
F-0677
D · No harm foundFrom a complaint
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected 2024-05-05
F-0684
D · No harm foundFrom a complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2024-05-05
2023-08-04Health inspection10 citations
F-0558
D · No harm found
Reasonably accommodate the needs and preferences of each resident.
Corrected 2023-08-24
F-0677
D · No harm found
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected 2023-08-24
F-0684
D · No harm found
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2023-08-24
F-0689
E · No harm found
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2023-08-24
F-0695
E · No harm found
Provide safe and appropriate respiratory care for a resident when needed.
Corrected 2023-08-24
F-0732
F · No harm found
Post nurse staffing information every day.
Corrected 2023-08-24
F-0760
D · No harm found
Ensure that residents are free from significant medication errors.
Corrected 2023-08-24
F-0761
E · No harm found
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected 2023-08-24
F-0812
F · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2023-08-15
F-0880
F · No harm found
Provide and implement an infection prevention and control program.
Corrected 2023-08-24
2022-05-12Health inspection5 citations
F-0677
E · No harm found
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected 2022-06-01
F-0684
E · No harm found
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2022-06-01
F-0689
D · No harm found
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2022-06-01
F-0690
D · No harm found
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected 2022-06-01
F-0758
D · No harm found
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Corrected 2022-06-01
2024-07-18Fire-safety inspection7 citations
K-0321
E · No harm found
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Corrected 2024-07-31
K-0324
E · No harm found
Provide properly protected cooking facilities.
Corrected 2024-07-31
K-0345
F · No harm found
Have approved installation, maintenance and testing program for fire alarm systems.
Corrected 2024-07-31
K-0353
F · No harm found
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2024-07-31
K-0363
E · No harm found
Install corridor and hallway doors that block smoke.
Corrected 2024-07-31
K-0712
C · No harm found
Have simulated fire drills held at unexpected times.
Corrected 2024-07-31
K-0923
E · No harm found
Have proper medical gas storage and administration areas.
Corrected 2024-07-23
2023-08-04Fire-safety inspection4 citations
K-0211
F · No harm found
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Corrected 2023-08-14
K-0321
E · No harm found
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Corrected 2023-08-14
K-0353
F · No harm found
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2023-08-14
K-0918
F · No harm found
Have generator or other power source capable of supplying service within 10 seconds.
Corrected 2023-08-14
2022-05-12Fire-safety inspection10 citations
E-0022
F · No harm found
Establish policies and procedures for sheltering.
Corrected 2022-06-03
E-0023
F · No harm found
Establish policies and procedures for medical documentation.
Corrected 2022-06-03
E-0037
F · No harm found
Establish staff and initial training requirements.
Corrected 2022-06-03
K-0133
F · No harm found
Install a two-hour-resistant firewall separation.
Corrected 2022-06-03
K-0372
E · No harm found
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Corrected 2022-05-18
K-0374
E · No harm found
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Corrected 2022-05-17
K-0781
E · No harm found
Have restrictions on the use of portable space heaters.
Corrected 2022-05-17
K-0916
F · No harm found
Have a battery powered remote alarm panel in a location accessible by operating personnel.
Corrected 2022-06-03
K-0918
F · No harm found
Have generator or other power source capable of supplying service within 10 seconds.
Corrected 2022-06-07
K-0923
E · No harm found
Have proper medical gas storage and administration areas.
Corrected 2022-06-03

Federal penalties

2026-04-17Fine$17,665
2026-02-10Fine$171,620
2024-07-18Medicare payment denial — 17 days
Total fines$189,285
Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 145843.
What people say on Google.
2.931 ratings on Google
★★★Pamela Kemp · 2026-04-15 · via Google

“The only reason I gave a 3 star review is the staff working there is kind and I believe most of them are doing there best. But, they are short staffed and because of that patients suffer the consequences. After a call button is pushed it takes half hour for a response is quick, most of the time it is an hour. When a patient depends on the staff for there needs whether needing pain medicine, tu…”

★★★★★Tara Howard · 2025-03-09 · via Google

“I just wanted to say Thank you! Caleb and his team at Miller took the best of care of my mother during her stay! I read the reviews but trust me, this place is amazing. It's clean, and the staff kept my mother very clean and she was so happy to be there. She raved about the food, especially the shrimp, and the nurses and aides, both day and night shift, took such good care of her. I actually had t…”

★★★★★Lola Kidwell · 2025-08-15 · via Google

“My mom is a long term resident here. The staff is fantastic with her and she loves being there. She says the food is really good with snacks and a varied selection every day. The staff of nurses, et all, treat her with dignity and respect. My mom said she feels safe there. I feel good knowing she is safe and not alone. I go there several times a week at varied hours. All the staff is good with the…”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google
What unlocks when you order.

Ownership & corporate history

Primary tier
Prior operators & transfers
Corporate network & affiliates
,
Owners' other facilities
· · 2 more

Inspection citations — last 5 years

Locked
The 55 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only
Active civil suits
#
Federal dockets
CDC infection data
Unlock the full file
Citations, owner history, lawsuits — decoded into one PDF.
Sources we pull for this facility.
Source
CMS Nursing Home Compare
data.cms.gov Provider Data Catalog
Last verified 2026-08-31
Source
Google Business Profile
Photos, reviews & hours
Displayed with attribution · refreshed on re-run
Source
Secretary of State filings
Entity & officer search
Pulled when a report is ordered
Source
PACER federal dockets
pacer.uscourts.gov
Pulled when a report is ordered