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Nursing homeFAID #13647

Mission De La Casa

2501 ALVIN AVENUE, SAN JOSE, CA, 95121

(408) 238-9751

www.missiondelacasa.com

163 licensed beds

★★★★★2/5CMS Five-Star overall1/5 health inspections5/5 staffing5/5 quality measuresSource: CMS Care Compare

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Photo via Google · Mission de la Casa Nursing and Rehabilitation Center

Address

2501 Alvin Avenue

San Jose, CA 95121

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Public record summary

What we can show you for free.

Bed capacity

163

CMS facility ID

555487

Care type

Nursing home

County

Santa Clara

Facility name

Mission De La Casa

Street address

2501 ALVIN AVENUE

City / state / ZIP

San Jose, CA 95121

Phone

(408) 238-9751

Website

www.missiondelacasa.com

About this facility — Mission De La Casa

Mission De La Casa is a Medicare/Medicaid-certified skilled nursing facility in San Jose, California. It is licensed for 163 beds — well above the median for skilled nursing facilities in California (98 beds).

It is one of 180 senior care facilities in San Jose and 1,165 skilled nursing facilities across California. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited Mission De La Casa 48 times across 8 inspections in the last three years, including 10 food-safety citations, and CMS has imposed $51,753 in fines. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Ownership type

For profit - Individual

Registered owners & officers

Nguyen, Ngai

Direct owner · Director · Officer · Operational control · Additional disclosable party — 100% stake — since 1999

Aoay, Norie

Operational control · Additional disclosable party — since 2024

Eieta, Julie

Operational control · Additional disclosable party — since 2017

Evans, Joy

Operational control · Additional disclosable party — since 2025

Gupta, Atin

Operational control · Additional disclosable party — since 2024

Hedger, Josh

Operational control · Additional disclosable party — since 2017

Luc, Ha

Operational control · Additional disclosable party — since 2020

Lucas, Alethea

Operational control · Additional disclosable party — since 2023

Nguyen, Anh

Operational control · Additional disclosable party — since 2007

Nguyen, Kym

Operational control · Additional disclosable party — since 2018

Perez, Angelica

Operational control · Additional disclosable party — since 2025

Rabara, Rosana

Operational control · Additional disclosable party — since 2018

Tse, Daniel

Operational control · Additional disclosable party — since 2002

Vetsa, Surekha

Operational control · Additional disclosable party — since 2020

Regulatory standing

Licensed / certified since

1991-12-17

CMS overall rating

2 of 5 stars

Health deficiencies

16 at the last standard inspection

Federal fines

$51,753 total

Last standard inspection

2025-08-21

Nurse staffing

4.0 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges

$341 per day (≈ $10,370/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.

Payer mix (resident days)

82% Medicaid · 14% Medicare · 5% private/other

Occupancy

91% (fiscal year 2023)

Vs. state median

34% below the CA median of $514/day — full state cost breakdown

Services & coverage

Licensed beds

163

Medicare

Accepted

Medicaid

Accepted

Wheelchair accessible

entrance and parking

Visiting hours

Daily Open 24 hours

Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-08-31. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 10 food-safety citations on its three-year record — flagged below among the inspections.

2025-08-21Health inspection16 citations

F-0645

D · No harm found

PASARR screening for Mental disorders or Intellectual Disabilities

Corrected 2025-09-16

F-0656

E · No harm found

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2025-09-16

F-0657

E · No harm found

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Corrected 2025-09-16

F-0684

E · No harm found

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2025-09-16

F-0700

E · No harm found

Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

Corrected 2025-09-16

F-0740

D · No harm found

Ensure each resident must receive and the facility must provide necessary behavioral health care and services.

Corrected 2025-09-16

F-0800

D · No harm foundFood safety

Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.

Corrected 2025-09-16

F-0801

F · No harm foundFood safety

Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.

Corrected 2025-09-16

F-0802

F · No harm foundFood safety

Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.

Corrected 2025-09-16

F-0803

D · No harm foundFood safety

Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

Corrected 2025-09-16

F-0812

F · No harm foundFood safety

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2025-09-16

F-0813

F · No harm foundFood safety

Have a policy regarding use and storage of foods brought to residents by family and other visitors.

Corrected 2025-09-16

F-0814

F · No harm foundFood safety

Dispose of garbage and refuse properly.

Corrected 2025-09-16

F-0880

K · Immediate jeopardy

Provide and implement an infection prevention and control program.

Corrected 2025-09-16

F-0908

D · No harm found

Keep all essential equipment working safely.

Corrected 2025-09-16

F-0925

D · No harm found

Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

Corrected 2025-09-16

2024-06-27Health inspection3 citations

F-0645

D · No harm found

PASARR screening for Mental disorders or Intellectual Disabilities

Corrected 2024-07-26

F-0759

D · No harm found

Ensure medication error rates are not 5 percent or greater.

Corrected 2024-07-26

F-0812

F · No harm foundFood safety

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2024-07-26

6 earlier / fire-safety inspections (29 citations)

2024-04-18Health inspectionComplaint-triggered1 citation

F-0689

G · Actual harmFrom a complaint

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2024-05-13

2024-03-28Health inspectionComplaint-triggered1 citation

F-0609

D · No harm foundFrom a complaint

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Corrected 2024-04-22

2021-07-12Health inspection14 citations

F-0557

D · No harm found

Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.

Corrected 2021-08-12

F-0558

D · No harm found

Reasonably accommodate the needs and preferences of each resident.

Corrected 2021-08-12

F-0637

D · No harm found

Assess the resident when there is a significant change in condition

Corrected 2021-08-12

F-0644

D · No harm found

Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

Corrected 2021-08-12

F-0658

D · No harm found

Ensure services provided by the nursing facility meet professional standards of quality.

Corrected 2021-08-12

F-0677

D · No harm found

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2021-08-12

F-0689

D · No harm found

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2021-08-12

F-0690

D · No harm found

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Corrected 2021-08-12

F-0698

D · No harm found

Provide safe, appropriate dialysis care/services for a resident who requires such services.

Corrected 2021-08-12

F-0761

D · No harm found

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2021-08-12

F-0801

D · No harm foundFood safety

Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.

Corrected 2021-08-12

F-0813

D · No harm foundFood safety

Have a policy regarding use and storage of foods brought to residents by family and other visitors.

Corrected 2021-08-12

F-0880

E · No harm found

Provide and implement an infection prevention and control program.

Corrected 2021-08-12

F-0881

D · No harm found

Implement a program that monitors antibiotic use.

Corrected 2021-08-12

2025-08-21Fire-safety inspection5 citations

K-0321

D · No harm found

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

Corrected 2025-09-11

K-0324

D · No harm found

Provide properly protected cooking facilities.

Corrected 2025-09-11

K-0345

F · No harm found

Have approved installation, maintenance and testing program for fire alarm systems.

Corrected 2025-09-11

K-0355

D · No harm found

Properly select, install, inspect, or maintain portable fire extinguishes.

Corrected 2025-09-11

K-0753

F · No harm found

Have restrictions on the use of highly flammable decorations.

Corrected 2025-09-11

2024-06-27Fire-safety inspection4 citations

K-0345

F · No harm found

Have approved installation, maintenance and testing program for fire alarm systems.

Corrected 2024-07-15

K-0363

D · No harm found

Install corridor and hallway doors that block smoke.

Corrected 2024-07-15

K-0919

E · No harm found

Meet requirements for the use of electrical equipment.

Corrected 2024-07-15

K-0920

D · No harm found

Ensure proper usage of power strips and extension cords.

Corrected 2024-07-15

2021-07-12Fire-safety inspection4 citations

K-0325

D · No harm found

Have properly installed hallway dispensers for alcohol-based hand rub.

Corrected 2021-08-03

K-0363

D · No harm found

Install corridor and hallway doors that block smoke.

Corrected 2021-08-03

K-0372

E · No harm found

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

Corrected 2021-08-03

K-0918

F · No harm found

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2021-08-03

Federal penalties

2025-08-21Fine$51,753

Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 555487.

Visitor reviews

What people say on Google.

3.729 ratings on Google

★★★★★Ngan Huynh · 2026-04-13 · via Google
“My family is very grateful for the care our grandmother receives here. The staff is kind, attentive, and truly treats residents with respect and compassion. The facility is clean, and communication has always been great. It gives us peace of mind knowing she’s in good hands. Highly recommend!”

★★★★★CP-AT Pham-Tran · 2026-06-18 · via Google
“This center is very clean and well organized, and the customer service is excellent”

★★★★★Linda Thai · 2025-12-10 · via Google
“I have my Grandma and my husband’s Grandmother both at this place. The place seems clean and there’s always a nurse near by so it’s reassuring that someone is there to care for them. The nurses and assistants there are bilingual so it helps so much as both my Grandmas can only speak Vietnamese. I’m grateful this place is able to care for my Grandmothers since both are in their 90s. The receptionis…”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google

Inside your report

What unlocks when you order.

Ownership & corporate history

Primary tier

Prior operators & transfers

Corporate network & affiliates

Owners' other facilities

· · 2 more

Inspection citations — last 5 years

Locked

The 48 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only

Active civil suits

Federal dockets

CDC infection data

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Citations, owner history, lawsuits — decoded into one PDF.

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Original records

Sources we pull for this facility.

Source

CMS Nursing Home Compare

data.cms.gov Provider Data Catalog

Last verified 2026-08-31

Source

Google Business Profile

Photos, reviews & hours

Displayed with attribution · refreshed on re-run

Source

Secretary of State filings

Entity & officer search

Pulled when a report is ordered

Source

PACER federal dockets

pacer.uscourts.gov

Pulled when a report is ordered