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Nursing homeFAID #8361

Monroe Community Hospital

435 EAST HENRIETTA ROAD, ROCHESTER, NY, 14620

(585) 760-6500

www.monroehosp.org

566 licensed beds

★★★★★1/5CMS Five-Star overall1/5 health inspections3/5 staffing4/5 quality measuresSource: CMS Care Compare

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Photo via Google · Monroe Community Hospital

Address

435 East Henrietta Road

Rochester, NY 14620

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Public record summary

What we can show you for free.

Bed capacity

566

CMS facility ID

335197

Care type

Nursing home

County

Monroe

Facility name

Monroe Community Hospital

Street address

435 EAST HENRIETTA ROAD

City / state / ZIP

Rochester, NY 14620

Phone

(585) 760-6500

Website

www.monroehosp.org

About this facility — Monroe Community Hospital

Monroe Community Hospital is a Medicare/Medicaid-certified skilled nursing facility in Rochester, New York. It is licensed for 566 beds — well above the median for skilled nursing facilities in New York (160 beds).

It is one of 55 senior care facilities in Rochester and 596 skilled nursing facilities across New York. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited Monroe Community Hospital 27 times across 10 inspections in the last three years, and CMS has imposed $94,936 in fines. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Ownership type

Government - County

Registered owners & officers

County of Monroe

Direct owner · Additional disclosable party — 100% stake — since 1966

Mann, Karie

Managing employee · Additional disclosable party — since 2022

Tallo, Alyssa

Managing employee · Officer · Additional disclosable party — since 2019

Regulatory standing

Federal court records

2 naming this facility — view the cases (a listed case is not a finding of wrongdoing)

Licensed / certified since

1967-01-01

CMS overall rating

1 of 5 stars

Health deficiencies

6 at the last standard inspection

Federal fines

$94,936 total

Last standard inspection

2024-12-20

Nurse staffing

3.9 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges

$959 per day (≈ $29,150/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.

Payer mix (resident days)

79% Medicaid · 2% Medicare · 20% private/other

Occupancy

67% (fiscal year 2023)

Vs. state median

97% above the NY median of $486/day — full state cost breakdown

Services & coverage

Licensed beds

566

Medicare

Accepted

Medicaid

Accepted

Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report · last verified 2026-08-31. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

CleanNo food-safety or dietary citations in the last three years of federal inspections.

2025-10-24Health inspectionComplaint-triggered2 citations

F-0684

J · Immediate jeopardyFrom a complaint

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2025-12-05

F-0686

J · Immediate jeopardyFrom a complaint

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Corrected 2025-12-05

2025-09-12Health inspectionComplaint-triggered1 citation

F-0686

G · Actual harmFrom a complaint

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Corrected 2025-11-11

7 earlier / fire-safety inspections (24 citations)

2024-12-20Health inspectionComplaint-triggered3 citations

F-0550

D · No harm foundFrom a complaint

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Corrected 2025-02-18

F-0580

D · No harm found

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Corrected 2025-02-18

F-0655

E · No harm found

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

Corrected 2025-02-18

2023-09-18Health inspectionComplaint-triggered1 citation

F-0600

D · No harm foundFrom a complaint

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Corrected 2023-11-17

2023-05-01Health inspection2 citations

F-0657

D · No harm found

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Corrected 2023-06-30

F-0689

D · No harm found

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2023-06-30

2021-07-15Health inspection2 citations

F-0609

D · No harm found

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Corrected 2021-09-03

F-0689

J · Immediate jeopardy

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2021-09-03

2024-12-20Fire-safety inspection3 citations

K-0321

D · No harm found

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

Corrected 2025-02-18

K-0351

D · No harm found

Install an approved automatic sprinkler system.

Corrected 2025-02-18

K-0920

D · No harm found

Ensure proper usage of power strips and extension cords.

Corrected 2025-02-18

2023-05-01Fire-safety inspection10 citations

E-0006

C · No harm found

Conduct risk assessment and an All-Hazards approach.

Corrected 2023-06-30

K-0281

E · No harm found

Install proper backup exit lighting.

Corrected 2023-06-30

K-0351

F · No harm found

Install an approved automatic sprinkler system.

Corrected 2023-06-30

K-0363

E · No harm found

Install corridor and hallway doors that block smoke.

Corrected 2023-06-30

K-0374

E · No harm found

Install smoke barrier doors that can resist smoke for at least 20 minutes.

Corrected 2023-06-30

K-0741

D · No harm found

Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

Corrected 2023-06-30

K-0901

C · No harm found

Ensure that building systems meet requirements determined by risk assessment procedures performed by qualified personnel.

Corrected 2023-06-30

K-0911

D · No harm found

Meet requirements for the installation and maintenance of electrical systems.

Corrected 2023-06-30

K-0918

E · No harm found

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2023-06-30

K-0919

D · No harm found

Meet requirements for the use of electrical equipment.

Corrected 2023-06-30

2021-07-15Fire-safety inspection3 citations

K-0222

E · No harm found

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

Corrected 2021-08-20

K-0271

D · No harm found

Have exits that are accessible at all times.

Corrected 2021-08-20

K-0916

D · No harm found

Have a battery powered remote alarm panel in a location accessible by operating personnel.

Corrected 2021-08-20

Federal penalties

2025-09-12Fine$8,788

2025-09-12Fine$86,148

Total fines$94,936

Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 335197.

Visitor reviews

What people say on Google.

3.555 ratings on Google

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google

Inside your report

What unlocks when you order.

Ownership & corporate history

Primary tier

Prior operators & transfers

Corporate network & affiliates

Owners' other facilities

· · 2 more

Inspection citations — last 5 years

Locked

The 27 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only

Active civil suits

Federal dockets

CDC infection data

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Citations, owner history, lawsuits — decoded into one PDF.

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Original records

Sources we pull for this facility.

Source

CMS Nursing Home Compare

data.cms.gov Provider Data Catalog

Last verified 2026-08-31

Source

Google Business Profile

Photos, reviews & hours

Displayed with attribution · refreshed on re-run

Source

Secretary of State filings

Entity & officer search

Pulled when a report is ordered

Source

PACER federal dockets

pacer.uscourts.gov

Pulled when a report is ordered