Senior Home Review
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Nursing homeFAID #13061

Monroe Health Services

516 26TH AVE, MONROE, WI, 53566
(608) 325-9141
50 licensed beds
★★★★★4/5CMS Five-Star overall4/5 health inspections4/5 staffing2/5 quality measuresSource: CMS Care Compare

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Public record summary

What we can show you for free.
Bed capacity
50
CMS facility ID
525292
Care type
Nursing home
County
Green
Facility name
Monroe Health Services
Street address
516 26TH AVE
City / state / ZIP
Monroe, WI 53566
Phone
(608) 325-9141

About this facility — Monroe Health Services

Monroe Health Services is a Medicare/Medicaid-certified skilled nursing facility in Monroe, Wisconsin. It is licensed for 50 beds — below the median for skilled nursing facilities in Wisconsin (65 beds).

It is one of 10 senior care facilities in Monroe and 323 skilled nursing facilities across Wisconsin. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited Monroe Health Services 37 times across 12 inspections in the last three years, including 2 food-safety citations; no federal fines are on record. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Parent company
North Shore Healthcare
Ownership type
For profit - Limited Liability company

Registered owners & officers

Nshf Operations Llc
Direct owner — 100% stake — since 2017
Mills, David
Indirect owner — 20% stake — since 2017
Baumann, Troy
Director · Operational control · Additional disclosable party — since 2017
Belongia, Christina
Operational control · Additional disclosable party — since 2019
Cibc Bank Usa
Security-interest holder · Operational control — since 2024
Cliftonlarsonallen Llp
Operational control · Additional disclosable party — since 2018
Continuum Therapy Partners Llc
Operational control · Additional disclosable party — since 2025
Greer, Lauren
Operational control · Additional disclosable party — since 2023
Hoehn, Jeffrey
Director · Operational control · Additional disclosable party — since 2017
Le, Daniel
Operational control · Additional disclosable party — since 2023
Monroe Property Holdings, Llc
Additional disclosable party — since 2022
North Shore Healthcare Llc
Operational control · Additional disclosable party — since 2017
Nsh Rehab Llc
Operational control · Additional disclosable party — since 2025
Nshf Wisconsin Llc
Additional disclosable party — since 2025
Patzer, Colleen
Operational control · Additional disclosable party — since 2023
Purtell, Brian
Operational control · Additional disclosable party — since 2018
Tauferner, Kaylee
Operational control · Additional disclosable party — since 2025
Wipfli Llp
Operational control · Additional disclosable party — since 2025

Regulatory standing

Federal court records
6 naming its parent company — view the cases (a listed case is not a finding of wrongdoing)
Licensed / certified since
1978-09-01
CMS overall rating
4 of 5 stars
Health deficiencies
4 at the last standard inspection
Federal fines
None on record
Last standard inspection
2025-12-03
Nurse staffing
3.6 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges
$440 per day (≈ $13,380/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.
Payer mix (resident days)
26% Medicaid · 20% Medicare · 54% private/other
Occupancy
65% (fiscal year 2023)
Vs. state median
8% above the WI median of $407/day — full state cost breakdown

Services & coverage

Licensed beds
50
Medicare
Accepted
Medicaid
Accepted
Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report · last verified 2026-08-31. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 2 food-safety citations on its three-year record — flagged below among the inspections.
2025-12-03Health inspectionComplaint-triggered4 citations
F-0560
D · No harm foundFrom a complaint
Protect a residents' right to refuse some types of non-requested transfers within the nursing home.
Corrected 2025-12-24
F-0580
D · No harm foundFrom a complaint
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected 2025-12-24
F-0692
D · No harm foundFrom a complaint
Provide enough food/fluids to maintain a resident's health.
Corrected 2025-12-24
F-0812
F · No harm foundFood safetyFrom a complaint
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2025-12-24
2025-01-17Health inspectionComplaint-triggered1 citation
F-0602
D · No harm foundFrom a complaint
Protect each resident from the wrongful use of the resident's belongings or money.
Corrected 2025-02-04
8 earlier / fire-safety inspections (32 citations)
2024-11-25Health inspectionComplaint-triggered1 citation
F-0580
D · No harm foundFrom a complaint
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected 2024-12-11
2024-08-08Health inspectionComplaint-triggered8 citations
F-0609
D · No harm foundFrom a complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected 2024-09-06
F-0656
D · No harm foundFrom a complaint
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected 2024-09-06
F-0658
D · No harm foundFrom a complaint
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected 2024-09-06
F-0684
D · No harm foundFrom a complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2024-09-06
F-0686
D · No harm foundFrom a complaint
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected 2024-09-06
F-0759
D · No harm foundFrom a complaint
Ensure medication error rates are not 5 percent or greater.
Corrected 2024-09-06
F-0842
D · No harm foundFrom a complaint
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected 2024-09-06
F-0881
D · No harm foundFrom a complaint
Implement a program that monitors antibiotic use.
Corrected 2024-09-06
2024-02-07Health inspectionComplaint-triggered3 citations
F-0585
D · No harm foundFrom a complaint
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Corrected 2024-03-01
F-0686
D · No harm foundFrom a complaint
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected 2024-03-01
F-0755
D · No harm foundFrom a complaint
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected 2024-03-01
2023-12-06Health inspectionComplaint-triggered1 citation
F-0825
D · No harm foundFrom a complaint
Provide or get specialized rehabilitative services as required for a resident.
Corrected 2023-12-22
2023-04-25Health inspection4 citations
F-0557
D · No harm found
Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
Corrected 2023-05-15
F-0580
D · No harm found
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected 2023-05-15
F-0677
D · No harm found
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected 2023-05-15
F-0812
F · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2023-05-15
2025-12-03Fire-safety inspection5 citations
K-0223
E · No harm found
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Corrected 2025-12-15
K-0351
E · No harm found
Install an approved automatic sprinkler system.
Corrected 2025-12-15
K-0353
E · No harm found
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2025-12-15
K-0741
F · No harm found
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Corrected 2025-12-17
K-0912
E · No harm found
Have power receptacles that are properly grounded.
Corrected 2025-12-15
2024-08-08Fire-safety inspection5 citations
K-0331
E · No harm found
Construct fire resistant interior walls.
Corrected 2024-10-03
K-0345
F · No harm found
Have approved installation, maintenance and testing program for fire alarm systems.
Corrected 2024-10-03
K-0351
E · No harm found
Install an approved automatic sprinkler system.
Corrected 2024-10-03
K-0521
E · No harm found
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Corrected 2024-10-03
K-0761
E · No harm found
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Corrected 2024-10-03
2023-04-25Fire-safety inspection5 citations
K-0353
E · No harm found
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2023-05-15
K-0521
D · No harm found
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Corrected 2023-05-15
K-0911
D · No harm found
Meet requirements for the installation and maintenance of electrical systems.
Corrected 2023-05-15
K-0920
D · No harm found
Ensure proper usage of power strips and extension cords.
Corrected 2023-05-15
K-0923
D · No harm found
Have proper medical gas storage and administration areas.
Corrected 2023-05-15
Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 525292.

Inside your report

What unlocks when you order.

Ownership & corporate history

Primary tier
Prior operators & transfers
Corporate network & affiliates
,
Owners' other facilities
· · 2 more

Inspection citations — last 5 years

Locked
The 37 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only
Active civil suits
#
Federal dockets
CDC infection data
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Citations, owner history, lawsuits — decoded into one PDF.
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Original records

Sources we pull for this facility.
Source
CMS Nursing Home Compare
data.cms.gov Provider Data Catalog
Last verified 2026-08-31
Source
Secretary of State filings
Entity & officer search
Pulled when a report is ordered
Source
PACER federal dockets
pacer.uscourts.gov
Pulled when a report is ordered