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Nursing homeFAID #2827

Monte Vista Hills Healthcare Center

1071 RENEE AVENUE, POCATELLO, ID, 83201
(208) 233-1411
ensignservices.net
113 licensed beds

CMS rates Monte Vista Hills Healthcare Center 5 out of 5 overall. Federal inspectors issued 36 citations across 7 inspections in the last three years, with no federal fines. Listing last updated 2026-11-06.

★★★★★5/5CMS Five-Star overall4/5 health inspections2/5 staffing5/5 quality measuresSource: CMS Care Compare

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Photo of MONTE VISTA HILLS HEALTHCARE CENTER
Photo via Google · Monte Vista Hills Health Care Center

Public record summary

What we can show you for free.
Bed capacity
113
CMS facility ID
135018
Care type
Nursing home
County
Bannock
Facility name
Monte Vista Hills Healthcare Center
Street address
1071 RENEE AVENUE
City / state / ZIP
Pocatello, ID 83201
Phone
(208) 233-1411
Website
ensignservices.net

About this facility — Monte Vista Hills Healthcare Center

Monte Vista Hills Healthcare Center is a Medicare/Medicaid-certified skilled nursing facility in Pocatello, Idaho. It is licensed for 113 beds — well above the median for skilled nursing facilities in Idaho (70 beds).

It is one of 14 senior care facilities in Pocatello and 80 skilled nursing facilities across Idaho. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

It is listed as part of The Ensign Group, a group of 347 facilities on this site.

Federal inspectors have cited Monte Vista Hills Healthcare Center 36 times across 7 inspections in the last three years, including 4 food-safety citations; no federal fines are on record. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on November 6, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Parent company
The Ensign Group
Ownership type
For profit - Corporation

Registered owners & officers

Andersen-harris, Krista
Governing body · Operational control · Additional disclosable party — since 2012
Burnam, Soon
Governing body · Officer — since 2024
Caretrust Gp Llc
Additional disclosable party — since 2012
Caretrust Reit Inc
Additional disclosable party — since 2012
Ctr Partnership Lp
Additional disclosable party — since 2012
Ensign Services Inc
Additional disclosable party — since 2012
Farnsworth, Stephen
Officer — since 2024
Hawkins, Isaiah
Director — since 2011
Keetch, Chad
Officer — since 2011
Port, Barry
Owner of a disclosable party — since 2025
Renee Avenue Health Holdings Llc
Additional disclosable party — since 2012
Sato, Ami
Officer — since 2024
South, Clayton
Governing body · Operational control · Additional disclosable party — since 2015
Twomagnets Llc
Operational control · Additional disclosable party — since 2012

Regulatory standing

Federal court records
11 naming its parent company — view the cases (a listed case is not a finding of wrongdoing)
Licensed / certified since
1967-01-01
CMS overall rating
5 of 5 stars
Health deficiencies
8 at the last standard inspection
Federal fines
None on record
Last standard inspection
2025-12-17
Nurse staffing
3.5 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges
$386 per day (≈ $11,730/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.
Payer mix (resident days)
70% Medicaid · 12% Medicare · 19% private/other
Occupancy
50% (fiscal year 2023)
Vs. state median
15% below the ID median of $452/day — full state cost breakdown

Services & coverage

Licensed beds
113
Medicare
Accepted
Medicaid
Accepted
Wheelchair accessible
entrance and parking
Visiting hours
Daily 8:30 AM – 10:00 PM
Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-11-06. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 4 food-safety citations on its three-year record — flagged below among the inspections.
2025-12-17Health inspection8 citations
F-0583
D · No harm found
Keep residents' personal and medical records private and confidential.
Corrected 2026-01-21
F-0684
E · No harm found
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2026-01-21
F-0689
D · No harm found
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2026-01-21
F-0695
D · No harm found
Provide safe and appropriate respiratory care for a resident when needed.
Corrected 2026-01-21
F-0755
D · No harm found
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected 2026-01-21
F-0761
D · No harm found
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected 2026-01-21
F-0812
D · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2026-01-21
F-0814
D · No harm foundFood safety
Dispose of garbage and refuse properly.
Corrected 2026-01-21
2024-07-26Health inspectionComplaint-triggered9 citations
F-0578
D · No harm foundFrom a complaint
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Corrected 2024-08-30
F-0622
E · No harm foundFrom a complaint
Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
Corrected 2024-08-30
F-0684
D · No harm foundFrom a complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2024-08-30
F-0688
D · No harm foundFrom a complaint
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Corrected 2024-08-30
F-0689
D · No harm foundFrom a complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2024-08-30
F-0761
E · No harm foundFrom a complaint
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected 2024-08-30
F-0801
F · No harm foundFood safetyFrom a complaint
Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
Corrected 2024-08-30
F-0812
F · No harm foundFood safetyFrom a complaint
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2024-08-30
F-0880
D · No harm foundFrom a complaint
Provide and implement an infection prevention and control program.
Corrected 2024-08-30
2 earlier / fire-safety inspections (19 citations)
2019-07-26Fire-safety inspection8 citations
E-0015
E · No harm found
Address subsistence needs for staff and patients.
Corrected 2019-03-08
E-0031
D · No harm found
Provide emergency officials' contact information.
Corrected 2019-03-08
E-0036
D · No harm found
Establish emergency prep training and testing.
Corrected 2019-03-08
K-0100
F · No harm found
Meet other general requirements.
Corrected 2019-03-08
K-0211
F · No harm found
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Corrected 2019-03-08
K-0353
F · No harm found
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2019-03-08
K-0511
D · No harm found
Have properly installed electrical wiring and gas equipment.
Corrected 2019-03-08
K-0923
E · No harm found
Have proper medical gas storage and administration areas.
Corrected 2019-03-08
2018-05-04Fire-safety inspection11 citations
E-0001
F · No harm found
Establish an Emergency Preparedness Program (EP).
Corrected 2018-02-06
E-0018
F · No harm found
Establish procedures for tracking staff and patients during an emergency.
Corrected 2018-02-06
E-0030
C · No harm found
List the names and contact information of those in the facility.
Corrected 2018-02-06
E-0034
C · No harm found
Provide a means of sharing information on occupancy/needs.
Corrected 2018-02-06
E-0037
F · No harm found
Establish staff and initial training requirements.
Corrected 2018-02-06
E-0039
F · No harm found
Conduct testing and exercise requirements.
Corrected 2018-02-06
K-0363
F · No harm found
Install corridor and hallway doors that block smoke.
Corrected 2018-02-06
K-0372
F · No harm found
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Corrected 2018-02-06
K-0511
D · No harm found
Have properly installed electrical wiring and gas equipment.
Corrected 2018-02-06
K-0911
F · No harm found
Meet requirements for the installation and maintenance of electrical systems.
Corrected 2018-02-06
K-0916
F · No harm found
Have a battery powered remote alarm panel in a location accessible by operating personnel.
Corrected 2018-02-06
Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 135018.

Quality of care & staffing

How it compares in Idaho.
Inspection citations, 3 years
36
More than 46% of nursing homes in the state
State median: 38
Federal fines, 3 years
$0
No federal fines on record
State median: $0
Nurse staffing, hours per resident per day
3.5
Higher than 24% of nursing homes in the state
State median: 3.8
Nursing staff turnover, annual
38%
Higher than 13% of nursing homes in the state
State median: 51%

Resident outcomes

On 19 federal quality measures, this facility does better than the Idaho average on 10 and worse on 5. Differences within 10% of the average are shown as near average.

Long-stay residentsThis facilityStateUSCompared with state
Need for help with daily activities has increased9.0%15.4%13.5%Better than state
Lose too much weight0.6%5.1%5.1%Better than state
With a catheter inserted and left in their bladder0.7%1.0%0.7%Better than state
With a urinary tract infection3.9%2.0%1.5%Worse than state
Have depressive symptoms49.1%15.7%13.5%Worse than state
Were physically restrained0.0%0.0%0.1%Better than state
Experiencing one or more falls with major injury1.7%3.1%3.2%Better than state
Assessed and appropriately given the pneumococcal vaccine100.0%97.8%93.7%Near state average
Ability to walk independently worsened4.5%15.8%12.7%Better than state
Received an antianxiety or hypnotic medication19.2%16.4%19.5%Worse than state
Assessed and appropriately given the seasonal influenza vaccine98.1%96.2%95.3%Near state average
With pressure ulcers4.2%3.4%4.5%Worse than state
With new or worsened bowel or bladder incontinence19.5%21.2%18.3%Near state average
Received an antipsychotic medication6.8%20.3%15.4%Better than state
Short-stay residentsThis facilityStateUSCompared with state
Assessed and appropriately given the pneumococcal vaccine100.0%91.8%82.3%Near state average
Newly received an antipsychotic medication0.4%1.7%1.5%Better than state
Were assessed and appropriately given the seasonal influenza vaccine97.8%85.4%80.1%Better than state
Were rehospitalized after a nursing home admission20.2%17.3%23.4%Worse than state
Had an outpatient emergency department visit5.6%11.9%11.8%Better than state
Source: CMS MDS and Medicare claims quality measures, measure period 2025Q3-2026Q2. Averages are computed from all nursing homes reporting each measure.

Cited more than once

The same rule cited at separate inspections can point to a problem that wasn't fully fixed.

  • F-0684 2 inspections. Provide appropriate treatment and care according to orders, resident’s preferences and goals.
  • F-0689 2 inspections. Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
  • F-0761 2 inspections. Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
  • F-0812 2 inspections. Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
  • K-0511 2 inspections. Have properly installed electrical wiring and gas equipment.

Verify & compare

Where to check, and what's nearby.

Who to contact in Idaho

  • Licensing: Idaho Department of Health and Welfare, Residential Assisted Living Facilities Program (Licensing and Certification)
  • File a complaint: 208-364-1962 · Online
  • Long-Term Care Ombudsman: 877-471-2777. A free advocate for residents and families.
  • Eldercare Locator: 800-677-1116, a federal service for local aging help.

Nearest emergency hospitals

  • Portneuf Medical Center, about 1.6 miles. CMS rating 4 of 5.
  • Bingham Memorial Hospital, about 21 miles.
  • Power County Hospital District, about 23 miles.
Source: CMS Hospital General Information. Straight-line distance.

Nearby facilities with inspection records

Visitor reviews

What people say on Google.
4.6127 ratings on Google
★★★★★Sin · 2026-02-19 · via Google

“This nursing home definitely deserves five stars. The CNAs are incredible — always kind, patient, and very attentive, making sure my daily needs are met with real care and respect. The nurses are just as wonderful, double-checking my medications, answering questions, and always taking time to make sure I’m comfortable. The kitchen and dining staff are amazing too: the food is great, the portions a…”

★★★★★David Rizor · 2026-06-14 · via Google

“My dad was recently in rehab at Monte Vista. We were quite pleased with the staff. My dad received excellent nursing care, nutritious food, and excellent therapy from physical, occupational, and speech therapists. So much so that he was able to return home in about two weeks. Not everyone will respond so quickly, but our family was very grateful for his quick turnaround.”

★★★★★Kelsey Romrell · 2026-01-20 · via Google

“Our family is incredibly grateful for the care my grandmother has received at this facility. She is currently here long-term, and throughout her stay the staff has consistently shown compassion, patience, and genuine kindness. The nurses, aides, and support staff treat residents with dignity and respect, and it truly shows in the way they interact with them every day. They take the time to listen,…”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google

Inside your report

What unlocks when you order.

Ownership & corporate history

Primary tier
Prior operators & transfers
Corporate network & affiliates
,
Owners' other facilities
· · 2 more

Inspection citations — last 5 years

Locked
The 36 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only
Active civil suits
#
Federal dockets
CDC infection data
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Citations, owner history, lawsuits — decoded into one PDF.
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Original records

Sources we pull for this facility.
Source
CMS Nursing Home Compare
data.cms.gov Provider Data Catalog
Last verified 2026-11-06
Source
Google Business Profile
Photos, reviews & hours
Displayed with attribution · refreshed on re-run
Source
Secretary of State filings
Entity & officer search
Pulled when a report is ordered
Source
PACER federal dockets
pacer.uscourts.gov
Pulled when a report is ordered