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Nursing homeFAID #5906

Mount Carmel Care Center

320 PITTSFIELD ROAD, LENOX, MA, 01240
(413) 637-2660
69 licensed beds
★★★★★3/5CMS Five-Star overall3/5 health inspections3/5 staffing2/5 quality measuresSource: CMS Care Compare

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Public record summary

What we can show you for free.
Bed capacity
69
CMS facility ID
225581
Care type
Nursing home
County
Berkshire
Facility name
Mount Carmel Care Center
Street address
320 PITTSFIELD ROAD
City / state / ZIP
Lenox, MA 01240
Phone
(413) 637-2660

About this facility — Mount Carmel Care Center

Mount Carmel Care Center is a Medicare/Medicaid-certified skilled nursing facility in Lenox, Massachusetts. It is licensed for 69 beds — below the median for skilled nursing facilities in Massachusetts (123 beds).

It is one of 5 senior care facilities in Lenox and 341 skilled nursing facilities across Massachusetts. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited Mount Carmel Care Center 25 times across 6 inspections in the last three years, and CMS has imposed $46,410 in fines. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Parent company
Carmelite Sisters for the Aged and Infirmed
Ownership type
Non profit - Church related

Registered owners & officers

Carmelite Sisters for the Aged and Infirm, Inc.
Indirect owner — 100% stake — since 2013
The Carmelite System Inc
Direct owner · Operational control — 100% stake — since 2013
Haley, Margaret
Director — since 2014
Heery, Mary
Director — since 2014
Kasper, Rose
Director · Officer — since 2014
Kearns, John
Director — since 2014
Kirby, Craig
Managing employee — since 2024
Ouimette, Jodi
Managing employee — since 2023
Randall, Diane
Director · Officer — since 2013
Rawdon, Patricia
Director — since 2013

Regulatory standing

Licensed / certified since
1993-06-03
CMS overall rating
3 of 5 stars
Health deficiencies
6 at the last standard inspection
Federal fines
$46,410 total
Last standard inspection
2025-04-23
Nurse staffing
4.1 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges
$404 per day (≈ $12,280/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.
Payer mix (resident days)
58% Medicaid · 18% Medicare · 24% private/other
Occupancy
94% (fiscal year 2023)
Vs. state median
17% below the MA median of $489/day — full state cost breakdown

Services & coverage

Licensed beds
69
Medicare
Accepted
Medicaid
Accepted
Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report · last verified 2026-08-31. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

CleanNo food-safety or dietary citations in the last three years of federal inspections.
2025-04-23Health inspection6 citations
F-0553
D · No harm found
Allow resident to participate in the development and implementation of his or her person-centered plan of care.
Corrected 2025-04-28
F-0580
D · No harm found
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected 2025-05-30
F-0689
D · No harm found
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2025-05-30
F-0692
D · No harm found
Provide enough food/fluids to maintain a resident's health.
Corrected 2025-05-30
F-0712
D · No harm found
Ensure that the resident and his/her doctor meet face-to-face at all required visits.
Corrected 2025-05-07
F-0880
D · No harm found
Provide and implement an infection prevention and control program.
Corrected 2025-05-30
2024-04-10Health inspection13 citations
F-0550
D · No harm found
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected 2024-05-14
F-0580
D · No harm found
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected 2024-05-14
F-0641
D · No harm found
Ensure each resident receives an accurate assessment.
Corrected 2024-04-10
F-0684
D · No harm found
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2024-05-17
F-0686
G · Actual harm
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected 2024-05-17
F-0689
D · No harm found
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2024-05-14
F-0699
D · No harm found
Provide care or services that was trauma informed and/or culturally competent.
Corrected 2024-05-14
F-0725
F · No harm found
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Corrected 2024-05-17
F-0726
F · No harm found
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Corrected 2024-05-17
F-0755
D · No harm found
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected 2024-05-17
F-0757
D · No harm found
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Corrected 2024-05-17
F-0758
D · No harm found
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Corrected 2024-05-17
F-0880
D · No harm found
Provide and implement an infection prevention and control program.
Corrected 2024-05-17
3 earlier / fire-safety inspections (6 citations)
2023-01-23Health inspection3 citations
F-0656
D · No harm found
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected 2023-02-16
F-0880
D · No harm found
Provide and implement an infection prevention and control program.
Corrected 2023-02-14
F-0883
E · No harm found
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Corrected 2023-02-17
2024-04-10Fire-safety inspection1 citation
K-0353
D · No harm found
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2024-04-23
2023-01-23Fire-safety inspection2 citations
K-0345
F · No harm found
Have approved installation, maintenance and testing program for fire alarm systems.
Corrected 2023-02-14
K-0353
F · No harm found
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2023-02-14

Federal penalties

2024-04-10Fine$46,410
Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 225581.

Inside your report

What unlocks when you order.

Ownership & corporate history

Primary tier
Prior operators & transfers
Corporate network & affiliates
,
Owners' other facilities
· · 2 more

Inspection citations — last 5 years

Locked
The 25 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only
Active civil suits
#
Federal dockets
CDC infection data
Unlock the full file
Citations, owner history, lawsuits — decoded into one PDF.
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Original records

Sources we pull for this facility.
Source
CMS Nursing Home Compare
data.cms.gov Provider Data Catalog
Last verified 2026-08-31
Source
Secretary of State filings
Entity & officer search
Pulled when a report is ordered
Source
PACER federal dockets
pacer.uscourts.gov
Pulled when a report is ordered