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Nursing homeFAID #8925

Mount Olive Center

228 SMITH CHAPEL ROAD, MOUNT OLIVE, NC, 28365
(919) 658-9522
www.genesishcc.com/MountOlive
150 licensed beds
★★★★★1/5CMS Five-Star overall1/5 health inspections1/5 staffing3/5 quality measuresSource: CMS Care Compare

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Photo of MOUNT OLIVE CENTER
Photo via Google · Mount Olive Center

Address

228 Smith Chapel Road
Mount Olive, NC 28365
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Public record summary

What we can show you for free.
Bed capacity
150
CMS facility ID
345126
Care type
Nursing home
County
Wayne
Facility name
Mount Olive Center
Street address
228 SMITH CHAPEL ROAD
City / state / ZIP
Mount Olive, NC 28365
Phone
(919) 658-9522
Website
www.genesishcc.com/MountOlive

About this facility — Mount Olive Center

Mount Olive Center is a Medicare/Medicaid-certified skilled nursing facility in Mount Olive, North Carolina. It is licensed for 150 beds — above the median for skilled nursing facilities in North Carolina (102 beds).

It is one of 8 senior care facilities in Mount Olive and 420 skilled nursing facilities across North Carolina. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited Mount Olive Center 35 times across 13 inspections in the last three years, including 1 food-safety citation, and CMS has imposed $171,721 in fines. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Parent company
Genesis Healthcare
Ownership type
For profit - Limited Liability company

Registered owners & officers

Regency Health Services, Llc
Direct owner — 100% stake — since 2007
Berg, Michael
Officer — since 2012
Bridgeford, Laura
Officer — since 2024
Fc Gen Operations Investment Llc
Indirect owner — since 2012
Gen Operations I Llc
Indirect owner — since 2012
Gen Operations Ii Llc
Indirect owner — since 2015
Genesis Administrative Services Llc
Additional disclosable party — since 2025
Genesis Healthcare Inc
Indirect owner — since 2015
Genesis Healthcare Llc
Indirect owner — since 2012
Genesis Holdings Llc
Indirect owner — since 2015
Mckinney, Dennis
Additional disclosable party — since 2025
Mendelson, Avi
Officer — since 2024
Mohammed, Aminu
Operational control · Additional disclosable party — since 2024
Powerback Rehabilitation Llc
Additional disclosable party — since 2025
Sun Healthcare Group, Inc.
Indirect owner — since 2021
Sunbridge Healthcare Llc
Indirect owner — since 2012
Whitman, Arnold
Indirect owner — since 2012

Regulatory standing

Federal court records
20 naming its parent company — view the cases (a listed case is not a finding of wrongdoing)
Licensed / certified since
1975-05-01
CMS overall rating
1 of 5 stars
Health deficiencies
14 at the last standard inspection
Federal fines
$171,721 total
Last standard inspection
2025-10-01
Nurse staffing
2.9 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges
$356 per day (≈ $10,820/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.
Payer mix (resident days)
87% Medicaid · 7% Medicare · 7% private/other
Occupancy
81% (fiscal year 2023)
Vs. state median
5% below the NC median of $373/day — full state cost breakdown

Services & coverage

Licensed beds
150
Medicare
Accepted
Medicaid
Accepted
Wheelchair accessible
entrance and parking
Visiting hours
Daily Open 24 hours
Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-08-31. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 1 food-safety citation on its three-year record — flagged below among the inspections.
2026-01-28Health inspectionComplaint-triggered2 citations
F-0602
D · No harm foundFrom a complaint
Protect each resident from the wrongful use of the resident's belongings or money.
Corrected 2026-02-17
F-0607
D · No harm foundFrom a complaint
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Corrected 2026-02-17
2025-12-18Health inspectionComplaint-triggered2 citations
F-0760
D · No harm foundFrom a complaint
Ensure that residents are free from significant medication errors.
Corrected 2025-12-08
F-0842
D · No harm foundFrom a complaint
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected 2026-02-17
7 earlier / fire-safety inspections (31 citations)
2025-10-01Health inspectionComplaint-triggered10 citations
F-0605
E · No harm found
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Corrected 2025-10-23
F-0628
B · No harm found
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Corrected 2025-10-23
F-0689
J · Immediate jeopardyFrom a complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2025-10-23
F-0693
D · No harm found
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Corrected 2025-10-23
F-0695
E · No harm found
Provide safe and appropriate respiratory care for a resident when needed.
Corrected 2025-10-23
F-0732
B · No harm found
Post nurse staffing information every day.
Corrected 2025-10-23
F-0756
E · No harm found
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Corrected 2025-10-23
F-0760
E · No harm foundFrom a complaint
Ensure that residents are free from significant medication errors.
Corrected 2025-10-23
F-0761
E · No harm found
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected 2025-10-23
F-0842
E · No harm foundFrom a complaint
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected 2025-10-23
2025-03-20Health inspectionComplaint-triggered1 citation
F-0684
G · Actual harmFrom a complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2025-04-02
2025-02-12Health inspectionComplaint-triggered1 citation
F-0689
D · No harm foundFrom a complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2025-03-20
2024-10-03Health inspectionComplaint-triggered6 citations
F-0580
J · Immediate jeopardyFrom a complaint
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected 2024-10-15
F-0684
J · Immediate jeopardyFrom a complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2024-10-15
F-0685
D · No harm foundFrom a complaint
Assist a resident in gaining access to vision and hearing services.
Corrected 2024-10-15
F-0689
G · Actual harmFrom a complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2024-09-23
F-0725
D · No harm foundFrom a complaint
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Corrected 2024-10-15
F-0842
D · No harm foundFrom a complaint
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected 2024-10-15
2024-06-27Health inspectionComplaint-triggered8 citations
F-0550
E · No harm foundFrom a complaint
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected 2024-07-21
F-0553
D · No harm found
Allow resident to participate in the development and implementation of his or her person-centered plan of care.
Corrected 2024-07-22
F-0576
C · No harm foundFrom a complaint
Ensure residents have reasonable access to and privacy in their use of communication methods.
Corrected 2024-07-22
F-0658
D · No harm foundFrom a complaint
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected 2024-07-21
F-0732
C · No harm found
Post nurse staffing information every day.
Corrected 2024-07-18
F-0812
E · No harm foundFood safetyFrom a complaint
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2024-07-21
F-0825
D · No harm foundFrom a complaint
Provide or get specialized rehabilitative services as required for a resident.
Corrected 2024-07-22
F-0925
E · No harm foundFrom a complaint
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Corrected 2024-07-19
2024-06-27Fire-safety inspection3 citations
K-0363
D · No harm found
Install corridor and hallway doors that block smoke.
Corrected 2024-09-25
K-0914
F · No harm found
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Corrected 2024-09-25
K-0918
F · No harm found
Have generator or other power source capable of supplying service within 10 seconds.
Corrected 2024-09-25
2023-05-04Fire-safety inspection2 citations
K-0161
D · No harm found
Use approved construction type or materials.
Corrected 2023-06-16
K-0511
D · No harm found
Have properly installed electrical wiring and gas equipment.
Corrected 2023-06-16

Federal penalties

2025-12-18Fine$26,449
2025-10-01Fine$51,415
2025-02-12Fine$30,518
2024-10-03Fine$63,339
Total fines$171,721
Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 345126.

Visitor reviews

What people say on Google.
4.1123 ratings on Google
★★★★★Patricia “Gail” Hobbs · 2026-07-08 · via Google

“Very nice facility & everyone from the reception to the staff was super friendly & very accommodating. Since I was visiting NC & never been to the facility, everyone offered directions & assistance. What I loved most is the receptionist knew my cousin by name, which means to me that everyone is engaged with the residence.”

★★★★★L McRae · 2026-02-27 · via Google

“I had a wonderful experience at Mt. Olive Center in Mt. Olive, NC. The staff were kind, professional, and truly attentive to the needs of residents and visitors. The facility was clean, well-maintained, and had a warm, welcoming atmosphere that made me feel comfortable and confident in the care being provided. I especially appreciated the patience and compassion shown by the team — they go above …”

★Alice Smith · 2026-07-15 · via Google

“My son was there for only a couple of weeks. It stinks, nasty, never a nurse at the nurses station, never answered the phone. They overdosed my son on morphine and almost killed him , I guess they figured drug him up and then they didn’t have to do anything for him. I wouldn’t send a dog there. It needs to be closed down, I put one star but I try leaving none. Watch out for your family members, it…”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google

Inside your report

What unlocks when you order.

Ownership & corporate history

Primary tier
Prior operators & transfers
Corporate network & affiliates
,
Owners' other facilities
· · 2 more

Inspection citations — last 5 years

Locked
The 35 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only
Active civil suits
#
Federal dockets
CDC infection data
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Citations, owner history, lawsuits — decoded into one PDF.
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Original records

Sources we pull for this facility.
Source
CMS Nursing Home Compare
data.cms.gov Provider Data Catalog
Last verified 2026-08-31
Source
Google Business Profile
Photos, reviews & hours
Displayed with attribution · refreshed on re-run
Source
Secretary of State filings
Entity & officer search
Pulled when a report is ordered
Source
PACER federal dockets
pacer.uscourts.gov
Pulled when a report is ordered