Home›Browse›New Hampshire›Franklin›Mountain Ridge Center, Genesis Healthcare

Nursing homeFAID #7822

Mountain Ridge Center, Genesis Healthcare

7 BALDWIN STREET, FRANKLIN, NH, 03235

(603) 934-2541

86 licensed beds

CMS rates Mountain Ridge Center, Genesis Healthcare 1 out of 5 overall. Federal inspectors issued 25 citations across 8 inspections in the last three years, with $38,842 in fines. Listing last updated 2026-11-06.

★★★★★1/5CMS Five-Star overall1/5 health inspections1/5 staffing1/5 quality measuresSource: CMS Care Compare

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Address

7 Baldwin Street

Franklin, NH 03235

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Public record summary

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Bed capacity

CMS facility ID

305075

Care type

Nursing home

County

Merrimack

Facility name

Mountain Ridge Center, Genesis Healthcare

Street address

7 BALDWIN STREET

City / state / ZIP

Franklin, NH 03235

Phone

(603) 934-2541

About this facility — Mountain Ridge Center, Genesis Healthcare

Mountain Ridge Center, Genesis Healthcare is a Medicare/Medicaid-certified skilled nursing facility in Franklin, New Hampshire. It is licensed for 86 beds — close to the median for skilled nursing facilities in New Hampshire (94 beds).

It is one of 3 senior care facilities in Franklin and 73 skilled nursing facilities across New Hampshire. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

It is listed as part of Genesis Healthcare, a group of 183 facilities on this site.

Federal inspectors have cited Mountain Ridge Center, Genesis Healthcare 25 times across 8 inspections in the last three years, including 1 food-safety citation, and CMS has imposed $38,842 in fines. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on November 6, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Parent company

Genesis Healthcare

Ownership type

For profit - Limited Liability company

Registered owners & officers

Genesis Nh Holdings Llc

Direct owner — 100% stake — since 2011

Berg, Michael

Officer — since 2012

Bridgeford, Laura

Officer — since 2024

Ephrem, Vercin

Operational control · Additional disclosable party — since 2011

Fc-gen Operations Investment Llc

Indirect owner — since 2015

Gen Operations I Llc

Indirect owner — since 2015

Gen Operations Ii Llc

Indirect owner — since 2015

Genesis Healthcare Inc

Indirect owner — since 2015

Genesis Healthcare Llc

Indirect owner · Operational control — since 2011

Genesis Holdings Llc

Indirect owner — since 2015

Genesis Operations Llc

Indirect owner — since 2015

Ghc Holdings Llc

Indirect owner — since 2015

Haidemenos, Nicholas

Operational control · Additional disclosable party — since 2019

Mendelson, Avi

Officer — since 2024

Sun Healthcare Group Inc

Indirect owner — since 2015

Whitman, Arnold

Indirect owner — since 2011

Regulatory standing

Federal court records

20 naming its parent company — view the cases (a listed case is not a finding of wrongdoing)

Licensed / certified since

1996-05-01

CMS overall rating

1 of 5 stars

Health deficiencies

6 at the last standard inspection

Federal fines

$38,842 total

Last standard inspection

2026-05-29

Nurse staffing

3.1 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges

$421 per day (≈ $12,800/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.

Payer mix (resident days)

59% Medicaid · 22% Medicare · 19% private/other

Occupancy

87% (fiscal year 2023)

Vs. state median

7% below the NH median of $451/day — full state cost breakdown

Services & coverage

Licensed beds

Medicare

Accepted

Medicaid

Accepted

Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report · last verified 2026-11-06. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 1 food-safety citation on its three-year record — flagged below among the inspections.

2026-05-29Health inspection6 citations

F-0565

E · No harm found

Honor the resident's right to organize and participate in resident/family groups in the facility.

Corrected 2026-06-26

F-0658

D · No harm found

Ensure services provided by the nursing facility meet professional standards of quality.

Corrected 2026-07-22

F-0760

D · No harm found

Ensure that residents are free from significant medication errors.

Corrected 2026-07-22

F-0761

D · No harm found

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2026-07-22

F-0806

D · No harm foundFood safety

Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.

Corrected 2026-07-22

F-0880

J · Immediate jeopardy

Provide and implement an infection prevention and control program.

Corrected 2026-06-20

2025-06-20Health inspectionComplaint-triggered6 citations

F-0684

D · No harm foundFrom a complaint

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2025-08-05

F-0692

D · No harm foundFrom a complaint

Provide enough food/fluids to maintain a resident's health.

Corrected 2025-08-05

F-0725

F · No harm foundFrom a complaint

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

Corrected 2025-08-05

F-0761

D · No harm foundFrom a complaint

Corrected 2025-08-05

F-0770

D · No harm foundFrom a complaint

Provide timely, quality laboratory services/tests to meet the needs of residents.

Corrected 2025-08-05

F-0838

C · No harm foundFrom a complaint

Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.

Corrected 2025-08-05

4 earlier / fire-safety inspections (13 citations)

2025-04-17Health inspectionComplaint-triggered5 citations

F-0553

D · No harm found

Allow resident to participate in the development and implementation of his or her person-centered plan of care.

Corrected 2025-05-15

F-0582

B · No harm found

Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

Corrected 2025-05-20

F-0658

D · No harm found

Ensure services provided by the nursing facility meet professional standards of quality.

Corrected 2025-05-28

F-0725

D · No harm foundFrom a complaint

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

Corrected 2025-05-12

F-0761

D · No harm found

Corrected 2025-05-13

2024-06-27Health inspection2 citations

F-0658

D · No harm found

Ensure services provided by the nursing facility meet professional standards of quality.

Corrected 2024-08-08

F-0883

D · No harm found

Develop and implement policies and procedures for flu and pneumonia vaccinations.

Corrected 2024-08-09

2025-04-17Fire-safety inspection3 citations

K-0324

D · No harm found

Provide properly protected cooking facilities.

Corrected 2025-05-27

K-0353

C · No harm found

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2025-05-27

K-0912

B · No harm found

Have power receptacles that are properly grounded.

Corrected 2025-05-27

2024-06-27Fire-safety inspection3 citations

E-0039

C · No harm found

Conduct testing and exercise requirements.

Corrected 2024-08-14

K-0223

D · No harm found

Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.

Corrected 2024-08-14

K-0363

C · No harm found

Install corridor and hallway doors that block smoke.

Corrected 2024-08-14

Federal penalties

2026-05-29Fine$38,842

Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 305075.

Quality of care & staffing

How it compares in New Hampshire.

Inspection citations, 3 years

More than 60% of nursing homes in the state

State median: 21

Federal fines, 3 years

$38,842

More than 93% of nursing homes in the state

State median: $0

Nurse staffing, hours per resident per day

3.1

Higher than 13% of nursing homes in the state

State median: 3.7

Nursing staff turnover, annual

72%

Higher than 99% of nursing homes in the state

State median: 43%

Resident outcomes

On 21 federal quality measures, this facility does better than the New Hampshire average on 3 and worse on 11. Differences within 10% of the average are shown as near average.

Long-stay residents	This facility	State	US	Compared with state
Need for help with daily activities has increased	27.7%	22.3%	13.5%	Worse than state
Lose too much weight	5.2%	5.2%	5.1%	Near state average
With a catheter inserted and left in their bladder	0.0%	0.9%	0.7%	Better than state
With a urinary tract infection	3.6%	2.2%	1.5%	Worse than state
Have depressive symptoms	16.5%	15.8%	13.5%	Near state average
Were physically restrained	0.0%	0.1%	0.1%	Better than state
Experiencing one or more falls with major injury	1.3%	4.5%	3.2%	Better than state
Assessed and appropriately given the pneumococcal vaccine	97.8%	97.7%	93.7%	Near state average
Ability to walk independently worsened	22.6%	15.8%	12.7%	Worse than state
Received an antianxiety or hypnotic medication	17.8%	19.1%	19.5%	Near state average
Assessed and appropriately given the seasonal influenza vaccine	100.0%	97.8%	95.3%	Near state average
With pressure ulcers	11.2%	4.3%	4.5%	Worse than state
With new or worsened bowel or bladder incontinence	26.5%	25.4%	18.3%	Near state average
Received an antipsychotic medication	18.4%	17.9%	15.4%	Near state average
Hospitalizations per 1000 long-stay resident days	2.49	1.72	1.81	Worse than state
Outpatient emergency department visits per 1000 long-stay resident days	4.31	1.88	1.69	Worse than state

Short-stay residents	This facility	State	US	Compared with state
Assessed and appropriately given the pneumococcal vaccine	74.9%	87.1%	82.3%	Worse than state
Newly received an antipsychotic medication	4.1%	1.2%	1.5%	Worse than state
Were assessed and appropriately given the seasonal influenza vaccine	76.2%	85.7%	80.1%	Worse than state
Were rehospitalized after a nursing home admission	26.6%	21.8%	23.4%	Worse than state
Had an outpatient emergency department visit	19.3%	13.0%	11.8%	Worse than state

Source: CMS MDS and Medicare claims quality measures, measure period 2025Q3-2026Q2. Averages are computed from all nursing homes reporting each measure.

Cited more than once

The same rule cited at separate inspections can point to a problem that wasn't fully fixed.

F-0658 3 inspections. Ensure services provided by the nursing facility meet professional standards of quality.
F-0761 3 inspections. Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
F-0725 2 inspections. Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

What its owners also hold

Genesis Healthcare Llc has an ownership stake on file at 164 nursing homes, averaging 2.4 of 5 on CMS's overall rating.
Gen Operations Ii Llc has an ownership stake on file at 164 nursing homes, averaging 2.4 of 5 on CMS's overall rating.
Gen Operations I Llc has an ownership stake on file at 164 nursing homes, averaging 2.4 of 5 on CMS's overall rating.
Genesis Healthcare Inc has an ownership stake on file at 161 nursing homes, averaging 2.4 of 5 on CMS's overall rating.

Source: CMS ownership filings. Shows organizations with an ownership stake; people are left out.

Verify & compare

Where to check, and what's nearby.

Who to contact in New Hampshire

Licensing: New Hampshire Department of Health and Human Services, Health Facilities Administration
Eldercare Locator: 800-677-1116, a federal service for local aging help.

Nearest emergency hospitals

Concord Hospital- Franklin, about 0.8 miles.
Concord Hospital- Laconia, about 11 miles. CMS rating 3 of 5.
New London Hospital, about 19 miles. CMS rating 3 of 5.

Source: CMS Hospital General Information. Straight-line distance.

Nearby facilities with inspection records

Merrimack County Nursing Home, Boscawen, about 5.6 miles. CMS rating 3 of 5.
Saint Francis Rehabilitation and Nursing Center, Laconia, about 9.3 miles. CMS rating 5 of 5.
Laconia Rehabilitation Center, Laconia, about 10.0 miles. CMS rating 1 of 5.
Belknap County Nursing Home, Laconia, about 10 miles. CMS rating 4 of 5.
Golden View Health Care Center, Meredith, about 13 miles. CMS rating 4 of 5.

Inside your report

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Ownership & corporate history

Primary tier

Prior operators & transfers

Corporate network & affiliates

Owners' other facilities

· · 2 more

Inspection citations — last 5 years

Locked

The 25 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only

Active civil suits

Federal dockets

CDC infection data

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Original records

Sources we pull for this facility.

Source

CMS Nursing Home Compare

data.cms.gov Provider Data Catalog

Last verified 2026-11-06

Source

Secretary of State filings

Entity & officer search

Pulled when a report is ordered

Source

PACER federal dockets

pacer.uscourts.gov

Pulled when a report is ordered