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Nursing homeFAID #12388

Mountain View Center Genesis Healthcare

9 HAYWOOD AVENUE, RUTLAND, VT, 05701
(802) 775-0007
www.genesishcc.com/MountainView
158 licensed beds

CMS rates Mountain View Center Genesis Healthcare 3 out of 5 overall. Federal inspectors issued 28 citations across 12 inspections in the last three years, with $29,594 in fines. Listing last updated 2026-11-06.

★★★★★3/5CMS Five-Star overall3/5 health inspections3/5 staffing3/5 quality measuresSource: CMS Care Compare

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Photo of MOUNTAIN VIEW CENTER GENESIS HEALTHCARE
Photo via Google · Mountain View Center

Public record summary

What we can show you for free.
Bed capacity
158
CMS facility ID
475012
Care type
Nursing home
County
Rutland
Facility name
Mountain View Center Genesis Healthcare
Street address
9 HAYWOOD AVENUE
City / state / ZIP
Rutland, VT 05701
Phone
(802) 775-0007
Website
www.genesishcc.com/MountainView

About this facility — Mountain View Center Genesis Healthcare

Mountain View Center Genesis Healthcare is a Medicare/Medicaid-certified skilled nursing facility in Rutland, Vermont. It is licensed for 158 beds — well above the median for skilled nursing facilities in Vermont (90 beds).

It is one of 12 senior care facilities in Rutland and 33 skilled nursing facilities across Vermont. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

It is listed as part of Genesis Healthcare, a group of 183 facilities on this site.

Federal inspectors have cited Mountain View Center Genesis Healthcare 28 times across 12 inspections in the last three years, including 3 food-safety citations, and CMS has imposed $29,594 in fines. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on November 6, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Parent company
Genesis Healthcare
Ownership type
For profit - Corporation

Registered owners & officers

Genesis Vt Holdings Llc
Direct owner — 100% stake — since 2009
Berg, Michael
Officer — since 2015
Fc-gen Operations Investment Llc
Indirect owner — since 2015
Gen Operations I Llc
Indirect owner — since 2015
Gen Operations Ii Llc
Indirect owner — since 2015
Genesis Healthcare Inc
Indirect owner — since 2015
Genesis Healthcare Llc
Indirect owner — since 2015
Genesis Holdings Llc
Indirect owner — since 2015
Genesis Operations Llc
Indirect owner — since 2009
Ghc Holdings Llc
Indirect owner — since 2011
Isabelle, Teresa
Operational control · Additional disclosable party — since 2019
Sobel, Eitan
Operational control · Additional disclosable party — since 2020
Sun Healthcare Group Inc
Indirect owner — since 2015
Whitman, Arnold
Indirect owner — since 2015

Regulatory standing

Federal court records
20 naming its parent company — view the cases (a listed case is not a finding of wrongdoing)
Licensed / certified since
1970-06-01
CMS overall rating
3 of 5 stars
Health deficiencies
7 at the last standard inspection
Federal fines
$29,594 total
Last standard inspection
2026-06-03
Nurse staffing
3.8 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges
$487 per day (≈ $14,800/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.
Payer mix (resident days)
75% Medicaid · 13% Medicare · 12% private/other
Occupancy
85% (fiscal year 2023)
Vs. state median
8% above the VT median of $453/day — full state cost breakdown

Services & coverage

Licensed beds
158
Medicare
Accepted
Medicaid
Accepted
Wheelchair accessible
entrance and parking
Visiting hours
Daily Open 24 hours
Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-11-06. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 3 food-safety citations on its three-year record — flagged below among the inspections.
2026-07-23Health inspectionComplaint-triggered1 citation
F-0641
D · No harm foundFrom a complaint
Ensure each resident receives an accurate assessment.
Corrected 2026-08-31
2026-06-03Health inspection4 citations
F-0583
D · No harm found
Keep residents' personal and medical records private and confidential.
Corrected 2026-07-10
F-0656
D · No harm found
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected 2026-07-10
F-0657
D · No harm found
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected 2026-07-10
F-0761
E · No harm found
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected 2026-07-10
6 earlier / fire-safety inspections (23 citations)
2026-04-08Health inspectionComplaint-triggered2 citations
F-0689
G · Actual harmFrom a complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2026-05-15
F-0726
G · Actual harmFrom a complaint
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Corrected 2026-05-15
2025-09-09Health inspectionComplaint-triggered1 citation
F-0689
G · Actual harmFrom a complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2025-10-10
2025-06-04Health inspectionComplaint-triggered5 citations
F-0550
D · No harm found
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected 2025-07-16
F-0584
D · No harm found
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected 2025-07-16
F-0600
D · No harm foundFrom a complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected 2025-07-16
F-0761
F · No harm found
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected 2025-07-16
F-0812
F · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2025-07-16
2024-04-11Health inspectionComplaint-triggered13 citations
F-0557
D · No harm foundFrom a complaint
Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
Corrected 2024-05-24
F-0584
E · No harm found
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected 2024-05-24
F-0609
D · No harm foundFrom a complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected 2024-05-24
F-0656
E · No harm found
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected 2024-05-24
F-0658
D · No harm found
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected 2024-05-24
F-0677
E · No harm found
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected 2024-05-24
F-0679
E · No harm found
Provide activities to meet all resident's needs.
Corrected 2024-05-24
F-0684
D · No harm found
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2024-05-24
F-0725
E · No harm found
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Corrected 2024-05-24
F-0756
D · No harm found
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Corrected 2024-05-24
F-0758
E · No harm found
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Corrected 2024-05-24
F-0804
E · No harm foundFood safety
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Corrected 2024-05-24
F-0812
E · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2024-05-24
2024-01-31Health inspectionComplaint-triggered1 citation
F-0880
E · No harm foundFrom a complaint
Provide and implement an infection prevention and control program.
Corrected 2024-02-01
2022-04-13Fire-safety inspection1 citation
K-0353
D · No harm found
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2022-06-17

Federal penalties

2026-04-08Fine$8,492
2026-04-08Fine$11,482
2025-09-09Fine$9,620
Total fines$29,594
Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 475012.

Quality of care & staffing

How it compares in Vermont.
Inspection citations, 3 years
28
More than 45% of nursing homes in the state
State median: 28
Federal fines, 3 years
$29,594
More than 39% of nursing homes in the state
State median: $57,727
Nurse staffing, hours per resident per day
3.8
Higher than 19% of nursing homes in the state
State median: 4.3
Nursing staff turnover, annual
55%
Higher than 42% of nursing homes in the state
State median: 61%

Resident outcomes

On 21 federal quality measures, this facility does better than the Vermont average on 8 and worse on 5. Differences within 10% of the average are shown as near average.

Long-stay residentsThis facilityStateUSCompared with state
Need for help with daily activities has increased15.4%19.8%13.5%Better than state
Lose too much weight4.6%6.5%5.1%Better than state
With a catheter inserted and left in their bladder0.4%0.5%0.7%Near state average
With a urinary tract infection2.5%2.3%1.5%Worse than state
Have depressive symptoms27.3%14.6%13.5%Worse than state
Were physically restrained1.6%0.1%0.1%Worse than state
Experiencing one or more falls with major injury2.7%5.5%3.2%Better than state
Assessed and appropriately given the pneumococcal vaccine99.6%95.3%93.7%Near state average
Ability to walk independently worsened11.8%16.4%12.7%Better than state
Received an antianxiety or hypnotic medication18.1%16.6%19.5%Near state average
Assessed and appropriately given the seasonal influenza vaccine99.2%97.0%95.3%Near state average
With pressure ulcers2.8%4.9%4.5%Better than state
With new or worsened bowel or bladder incontinence16.4%25.5%18.3%Better than state
Received an antipsychotic medication20.3%20.0%15.4%Near state average
Hospitalizations per 1000 long-stay resident days1.371.451.81Near state average
Outpatient emergency department visits per 1000 long-stay resident days2.492.791.69Better than state
Short-stay residentsThis facilityStateUSCompared with state
Assessed and appropriately given the pneumococcal vaccine93.3%83.6%82.3%Better than state
Newly received an antipsychotic medication2.0%1.4%1.5%Worse than state
Were assessed and appropriately given the seasonal influenza vaccine81.0%81.0%80.1%Near state average
Were rehospitalized after a nursing home admission26.6%22.2%23.4%Worse than state
Had an outpatient emergency department visit18.8%18.7%11.8%Near state average
Source: CMS MDS and Medicare claims quality measures, measure period 2025Q3-2026Q2. Averages are computed from all nursing homes reporting each measure.

Cited more than once

The same rule cited at separate inspections can point to a problem that wasn't fully fixed.

  • F-0656 2 inspections. Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
  • F-0761 2 inspections. Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
  • F-0689 2 inspections. Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
  • F-0584 2 inspections. Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
  • F-0812 2 inspections. Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

What its owners also hold

  • Genesis Healthcare Llc has an ownership stake on file at 164 nursing homes, averaging 2.4 of 5 on CMS's overall rating.
  • Gen Operations Ii Llc has an ownership stake on file at 164 nursing homes, averaging 2.4 of 5 on CMS's overall rating.
  • Gen Operations I Llc has an ownership stake on file at 164 nursing homes, averaging 2.4 of 5 on CMS's overall rating.
  • Genesis Healthcare Inc has an ownership stake on file at 161 nursing homes, averaging 2.4 of 5 on CMS's overall rating.
Source: CMS ownership filings. Shows organizations with an ownership stake; people are left out.

Verify & compare

Where to check, and what's nearby.

Who to contact in Vermont

  • Licensing: Vermont Department of Disabilities, Aging and Independent Living (DAIL), Division of Licensing and Protection
  • Long-Term Care Ombudsman: 800-889-2047. A free advocate for residents and families.
  • Adult Protective Services: 800-564-1612. Some states send facility cases to licensing instead. In an emergency, call 911.
  • Eldercare Locator: 800-677-1116, a federal service for local aging help.

Nearest emergency hospitals

  • Rutland Regional Medical Center, about 0.4 miles. CMS rating 3 of 5.
  • Gifford Medical Center, about 27 miles. CMS rating 5 of 5.
  • Mt Ascutney Hospital, about 29 miles.
Source: CMS Hospital General Information. Straight-line distance.

Nearby facilities with inspection records

Visitor reviews

What people say on Google.
4.394 ratings on Google
★Kelly L · 2026-03-16 · via Google

“My father was recently a patient at your facility for rehabilitation, and unfortunately his experience raised serious concerns regarding the quality of care he received. My father has known cardiac issues and was extremely weak during his stay. On multiple occasions, he did not receive his scheduled lunch and our family had to request that food be brought to him. This lack of basic care was troub…”

★★★★★Colin Beaty · 2026-03-05 · via Google

“Super friendly staff, residents taken care of well.”

★★★★★Courtney Cadreau · 2025-07-02 · via Google

“We are very pleased with Mountain View’s staff. They have been accessible to communicate anytime we need assistance and guidance. The care staff is phenomenal. Mackenzie the social worker is Top-Notch. Thank you for caring for our family member BJ.”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google

Inside your report

What unlocks when you order.

Ownership & corporate history

Primary tier
Prior operators & transfers
Corporate network & affiliates
,
Owners' other facilities
· · 2 more

Inspection citations — last 5 years

Locked
The 28 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only
Active civil suits
#
Federal dockets
CDC infection data
Unlock the full file
Citations, owner history, lawsuits — decoded into one PDF.
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Original records

Sources we pull for this facility.
Source
CMS Nursing Home Compare
data.cms.gov Provider Data Catalog
Last verified 2026-11-06
Source
Google Business Profile
Photos, reviews & hours
Displayed with attribution · refreshed on re-run
Source
Secretary of State filings
Entity & officer search
Pulled when a report is ordered
Source
PACER federal dockets
pacer.uscourts.gov
Pulled when a report is ordered