Home›Browse›North Carolina›Bryson City›Mountain View Manor Nursing Center

Nursing homeFAID #8979

Mountain View Manor Nursing Center

410 BUCKNER BRANCH ROAD, BRYSON CITY, NC, 28713

(828) 488-2101

dvcr.com/locations/mountain-view-of-bryson-city

120 licensed beds

★★★★★1/5CMS Five-Star overall2/5 health inspections1/5 staffing2/5 quality measuresSource: CMS Care Compare

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Address

410 Buckner Branch Road

Bryson City, NC 28713

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Public record summary

What we can show you for free.

Bed capacity

120

CMS facility ID

345193

Care type

Nursing home

County

Swain

Facility name

Mountain View Manor Nursing Center

Street address

410 BUCKNER BRANCH ROAD

City / state / ZIP

Bryson City, NC 28713

Phone

(828) 488-2101

Website

dvcr.com/locations/mountain-view-of-bryson-city

About this facility — Mountain View Manor Nursing Center

Mountain View Manor Nursing Center is a Medicare/Medicaid-certified skilled nursing facility in Bryson City, North Carolina. It is licensed for 120 beds — above the median for skilled nursing facilities in North Carolina (102 beds).

It is one of 7 senior care facilities in Bryson City and 420 skilled nursing facilities across North Carolina. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited Mountain View Manor Nursing Center 53 times across 8 inspections in the last three years, including 7 food-safety citations, and CMS has imposed $14,131 in fines. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Ownership type

For profit - Corporation

Regulatory standing

Licensed / certified since

1979-03-02

CMS overall rating

1 of 5 stars

Health deficiencies

9 at the last standard inspection

Federal fines

$14,131 total

Last standard inspection

2026-07-09

Nurse staffing

3.2 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges

$259 per day (≈ $7,870/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.

Payer mix (resident days)

72% Medicaid · 7% Medicare · 22% private/other

Occupancy

60% (fiscal year 2023)

Vs. state median

31% below the NC median of $373/day — full state cost breakdown

Services & coverage

Licensed beds

120

Medicare

Accepted

Medicaid

Accepted

Wheelchair accessible

entrance and parking

Visiting hours

Daily Open 24 hours

Compiled from CMS Nursing Home Compare; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-08-31. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 7 food-safety citations on its three-year record — flagged below among the inspections.

2026-07-09Health inspection9 citations

F-0565

B · No harm found

Honor the resident's right to organize and participate in resident/family groups in the facility.

F-0627

D · No harm found

Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.

F-0641

E · No harm found

Ensure each resident receives an accurate assessment.

F-0645

D · No harm found

PASARR screening for Mental disorders or Intellectual Disabilities

F-0658

D · No harm found

Ensure services provided by the nursing facility meet professional standards of quality.

F-0689

D · No harm found

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

F-0761

D · No harm found

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

F-0805

D · No harm foundFood safety

Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.

F-0812

F · No harm foundFood safety

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

2025-04-17Health inspectionComplaint-triggered10 citations

F-0550

D · No harm foundFrom a complaint

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Corrected 2025-05-25

F-0602

D · No harm foundFrom a complaint

Protect each resident from the wrongful use of the resident's belongings or money.

Corrected 2025-05-25

F-0607

D · No harm found

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

Corrected 2025-05-25

F-0641

D · No harm found

Ensure each resident receives an accurate assessment.

Corrected 2025-05-25

F-0655

D · No harm found

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

Corrected 2025-05-25

F-0677

D · No harm found

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2025-05-25

F-0695

D · No harm found

Provide safe and appropriate respiratory care for a resident when needed.

Corrected 2025-05-25

F-0761

D · No harm found

Corrected 2025-05-25

F-0812

E · No harm foundFood safety

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2025-05-25

F-0880

D · No harm found

Provide and implement an infection prevention and control program.

Corrected 2025-05-25

4 earlier / fire-safety inspections (34 citations)

2024-01-26Health inspectionComplaint-triggered18 citations

F-0554

D · No harm foundFrom a complaint

Allow residents to self-administer drugs if determined clinically appropriate.

Corrected 2024-03-12

F-0641

E · No harm foundFrom a complaint

Ensure each resident receives an accurate assessment.

Corrected 2024-03-12

F-0645

D · No harm foundFrom a complaint

PASARR screening for Mental disorders or Intellectual Disabilities

Corrected 2024-03-12

F-0646

D · No harm foundFrom a complaint

Notify the appropriate authorities when residents with MD or ID services has a significant change in condition.

Corrected 2024-03-12

F-0656

D · No harm foundFrom a complaint

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2024-03-12

F-0677

D · No harm foundFrom a complaint

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2024-03-12

F-0686

E · No harm foundFrom a complaint

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Corrected 2024-03-12

F-0689

G · Actual harmFrom a complaint

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2023-05-29

F-0692

D · No harm foundFrom a complaint

Provide enough food/fluids to maintain a resident's health.

Corrected 2024-03-12

F-0700

D · No harm foundFrom a complaint

Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

Corrected 2024-03-12

F-0803

C · No harm foundFood safetyFrom a complaint

Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

Corrected 2024-03-12

F-0807

D · No harm foundFood safetyFrom a complaint

Ensure each resident receives and the facility provides drinks consistent with resident needs and preferences and sufficient to maintain resident hydration.

Corrected 2024-03-12

F-0808

D · No harm foundFood safetyFrom a complaint

Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.

Corrected 2024-03-12

F-0812

E · No harm foundFood safetyFrom a complaint

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2024-03-12

F-0842

B · No harm foundFrom a complaint

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Corrected 2024-03-12

F-0867

E · No harm foundFrom a complaint

Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

Corrected 2024-03-12

F-0880

E · No harm foundFrom a complaint

Provide and implement an infection prevention and control program.

Corrected 2024-03-12

F-0883

E · No harm foundFrom a complaint

Develop and implement policies and procedures for flu and pneumonia vaccinations.

Corrected 2024-03-12

2025-04-17Fire-safety inspection6 citations

K-0211

D · No harm found

Keep aisles, corridors, and exits free of obstruction in case of emergency.

Corrected 2025-08-08

K-0321

D · No harm found

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

Corrected 2025-08-08

K-0353

D · No harm found

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2025-08-08

K-0511

D · No harm found

Have properly installed electrical wiring and gas equipment.

Corrected 2025-08-08

K-0521

D · No harm found

Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

Corrected 2025-08-08

K-0918

D · No harm found

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2025-08-08

2024-01-26Fire-safety inspection4 citations

K-0222

D · No harm found

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

Corrected 2024-04-06

K-0345

D · No harm found

Have approved installation, maintenance and testing program for fire alarm systems.

Corrected 2024-04-06

K-0374

D · No harm found

Install smoke barrier doors that can resist smoke for at least 20 minutes.

Corrected 2024-04-06

K-0918

D · No harm found

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2024-04-06

2022-07-15Fire-safety inspection6 citations

K-0111

F · No harm found

Satisfy building requirements after a repair, renovation, modification, or change of user/occupancy.

Corrected 2022-10-25

K-0291

F · No harm found

Install emergency lighting that can last at least 1 1/2 hours.

Corrected 2022-10-25

K-0321

F · No harm found

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

Corrected 2022-10-25

K-0363

D · No harm found

Install corridor and hallway doors that block smoke.

Corrected 2022-10-25

K-0521

F · No harm found

Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

Corrected 2022-10-25

K-0914

F · No harm found

Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

Corrected 2022-10-25

Federal penalties

2024-01-26Fine$14,131

2024-01-26Medicare payment denial — 17 days

Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 345193.

Visitor reviews

What people say on Google.

3.223 ratings on Google

★Jinny Muncy · 2025-09-18 · via Google
“Awful place. I got a call from a patient in this facility saying her needed a can immediately and that his call light had been on and he needed help. I don’t know who it was but he gave a name and room number. I called the facility numerous times trying different halls and NOT ONE answered. Not only are they ignoring and neglecting their residents, they refuse to answer any kind of phone. I tried …”

★Theresa Valentine · 2026-03-24 · via Google
“The smell is horrible. My son was just admitted & it is not very good . If I could move him i would, my hands are tied at the moment. We will see , I was assured things are going to change.”

★Celeste Empry · 2026-01-03 · via Google
“If I could leave zero stars I would. Absolutely horrible place. Residents sit in their urine and feces for hours, nurses are rude towards residents. Staff just seem miserable all around, but they're understaffed and under supported- they aren't paid anything worth a damn. HCSG does not care about their employees and it shows. Absolutely horrible place.”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google

Inside your report

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Ownership & corporate history

Primary tier

Prior operators & transfers

Corporate network & affiliates

Owners' other facilities

· · 2 more

Inspection citations — last 5 years

Locked

The 53 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only

Active civil suits

Federal dockets

CDC infection data

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Original records

Sources we pull for this facility.

Source

CMS Nursing Home Compare

data.cms.gov Provider Data Catalog

Last verified 2026-08-31

Source

Google Business Profile

Photos, reviews & hours

Displayed with attribution · refreshed on re-run

Source

Secretary of State filings

Entity & officer search

Pulled when a report is ordered

Source

PACER federal dockets

pacer.uscourts.gov

Pulled when a report is ordered