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Nursing homeFAID #12540

Nans Pointe Rehabilitation and Nursing

200 WEST CONSTANCE ROAD, SUFFOLK, VA, 23434
(757) 539-8744
nanspointerehab.com
148 licensed beds
★★★★★1/5CMS Five-Star overall1/5 health inspections2/5 staffing3/5 quality measuresSource: CMS Care Compare

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Address

200 West Constance Road
Suffolk, VA 23434
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Public record summary

What we can show you for free.
Bed capacity
148
CMS facility ID
495247
Care type
Nursing home
County
Suffolk City
Facility name
Nans Pointe Rehabilitation and Nursing
Street address
200 WEST CONSTANCE ROAD
City / state / ZIP
Suffolk, VA 23434
Phone
(757) 539-8744
Website
nanspointerehab.com

About this facility — Nans Pointe Rehabilitation and Nursing

Nans Pointe Rehabilitation and Nursing is a Medicare/Medicaid-certified skilled nursing facility in Suffolk, Virginia. It is licensed for 148 beds — above the median for skilled nursing facilities in Virginia (117 beds).

It is one of 18 senior care facilities in Suffolk and 289 skilled nursing facilities across Virginia. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited Nans Pointe Rehabilitation and Nursing 74 times across 8 inspections in the last three years, including 4 food-safety citations; no federal fines are on record. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Parent company
Eastern Healthcare Group
Ownership type
For profit - Limited Liability company

Registered owners & officers

Va Snf Operations Holdings Llc
Direct owner — 100% stake — since 2024
Jj United Tr
Indirect owner — 50% stake — since 2024
Bryant, Tameika
Managing employee — since 2023
Shapiro, Akiva
Officer — since 2022

Regulatory standing

Licensed / certified since
1991-06-28
CMS overall rating
1 of 5 stars
Health deficiencies
33 at the last standard inspection
Federal fines
None on record
Last standard inspection
2022-07-12
Nurse staffing
3.8 hours per resident per day

Cost & payer profile (FY2024 cost report)

Average billed charges
$320 per day (≈ $9,730/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.
Payer mix (resident days)
65% Medicaid · 8% Medicare · 27% private/other
Occupancy
78% (fiscal year 2024)
Vs. state median
20% below the VA median of $401/day — full state cost breakdown

Services & coverage

Licensed beds
148
Medicare
Accepted
Medicaid
Accepted
Wheelchair accessible
entrance and parking
Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-08-31. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 4 food-safety citations on its three-year record — flagged below among the inspections.
2026-04-25Health inspectionComplaint-triggered4 citations
F-0689
E · No harm foundFrom a complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2026-06-09
F-0835
D · No harm foundFrom a complaint
Administer the facility in a manner that enables it to use its resources effectively and efficiently.
Corrected 2026-06-09
F-0837
D · No harm foundFrom a complaint
Establish a governing body that is legally responsible for establishing and implementing policies for managing and operating the facility and appoints a properly licensed administrator responsible for managing the facility.
Corrected 2026-06-09
F-0867
D · No harm foundFrom a complaint
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Corrected 2026-06-09
2025-10-23Health inspectionComplaint-triggered5 citations
F-0577
D · No harm foundFrom a complaint
Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.
Corrected 2025-12-05
F-0658
D · No harm foundFrom a complaint
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected 2025-12-05
F-0773
D · No harm foundFrom a complaint
Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.
Corrected 2025-12-05
F-0825
D · No harm foundFrom a complaint
Provide or get specialized rehabilitative services as required for a resident.
Corrected 2025-12-05
F-0880
D · No harm foundFrom a complaint
Provide and implement an infection prevention and control program.
Corrected 2025-12-05
6 earlier / fire-safety inspections (65 citations)
2022-07-12Health inspection24 citations
F-0580
D · No harm found
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected 2022-08-19
F-0584
E · No harm found
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected 2022-08-19
F-0620
D · No harm found
Not require residents to give up Medicare or Medicaid benefits, or pay privately as a condition of admission; and must tell residents what care they do not provide.
Corrected 2022-08-19
F-0641
D · No harm found
Ensure each resident receives an accurate assessment.
Corrected 2022-12-15
F-0645
D · No harm found
PASARR screening for Mental disorders or Intellectual Disabilities
Corrected 2022-08-19
F-0658
E · No harm found
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected 2022-12-15
F-0677
D · No harm found
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected 2022-08-19
F-0695
D · No harm found
Provide safe and appropriate respiratory care for a resident when needed.
Corrected 2022-12-15
F-0697
G · Actual harm
Provide safe, appropriate pain management for a resident who requires such services.
Corrected 2022-08-19
F-0727
D · No harm found
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Corrected 2022-08-19
F-0760
E · No harm found
Ensure that residents are free from significant medication errors.
Corrected 2022-12-15
F-0804
F · No harm foundFood safety
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Corrected 2022-08-19
F-0812
F · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2022-12-15
F-0814
F · No harm foundFood safety
Dispose of garbage and refuse properly.
Corrected 2022-08-19
F-0840
E · No harm found
Employ or obtain outside professional resources to provide services in the nursing home when the facility does not employ a qualified professional to furnish a required service.
Corrected 2022-08-19
F-0865
D · No harm found
Have a plan that describes the process for conducting QAPI and QAA activities.
Corrected 2022-12-15
F-0868
E · No harm found
Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
Corrected 2022-08-19
F-0881
D · No harm found
Implement a program that monitors antibiotic use.
Corrected 2022-08-19
F-0882
D · No harm found
Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.
Corrected 2022-08-19
F-0883
E · No harm found
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Corrected 2022-12-15
F-0885
D · No harm found
Report COVID19 data to residents and families.
Corrected 2022-08-19
F-0886
E · No harm found
Perform COVID19 testing on residents and staff.
Corrected 2022-08-19
F-0908
E · No harm found
Keep all essential equipment working safely.
Corrected 2022-08-19
F-0925
E · No harm found
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Corrected 2022-12-15
2019-05-16Health inspection11 citations
F-0558
D · No harm found
Reasonably accommodate the needs and preferences of each resident.
Corrected 2019-06-20
F-0622
D · No harm found
Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
Corrected 2019-06-20
F-0625
E · No harm found
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Corrected 2019-06-20
F-0645
D · No harm found
PASARR screening for Mental disorders or Intellectual Disabilities
Corrected 2019-06-20
F-0656
D · No harm found
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected 2019-06-20
F-0658
D · No harm found
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected 2019-06-20
F-0695
D · No harm found
Provide safe and appropriate respiratory care for a resident when needed.
Corrected 2019-06-20
F-0712
D · No harm found
Ensure that the resident and his/her doctor meet face-to-face at all required visits.
Corrected 2019-06-20
F-0727
D · No harm found
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Corrected 2019-06-20
F-0812
E · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2019-06-20
F-0881
D · No harm found
Implement a program that monitors antibiotic use.
Corrected 2019-06-20
2017-08-10Health inspection7 citations
F-0167
B · No harm found
Allow residents to easily view the results of the nursing home's most recent inspection.
Corrected 2017-09-22
F-0224
D · No harm found
Protect each resident from mistreatment, neglect and misappropriation of personal property.
Corrected 2017-09-22
F-0278
E · No harm found
Ensure each resident receives an accurate assessment by a qualified health professional.
Corrected 2017-09-22
F-0285
D · No harm found
Coordinate assessments with the pre-admission screening and resident review program for mentally-ill and mentally-retarded patients.
Corrected 2017-09-22
F-0315
D · No harm found
Ensure that each resident who enters the nursing home without a catheter is not given a catheter, unless medically necessary, and that incontinent patients receive proper services to prevent urinary tract infections and restore normal bladder functions.
Corrected 2017-09-22
F-0333
E · No harm found
Ensure that residents are safe from serious medication errors.
Corrected 2017-09-22
F-0431
D · No harm found
Maintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.
Corrected 2017-09-22
2022-07-12Fire-safety inspection6 citations
E-0006
C · No harm found
Conduct risk assessment and an All-Hazards approach.
Corrected 2022-08-19
E-0007
C · No harm found
Address patient/client population and determine types of services needed.
Corrected 2022-08-19
E-0013
C · No harm found
Develop Emergency Preparedness policies and procedures.
Corrected 2022-08-19
E-0037
C · No harm found
Establish staff and initial training requirements.
Corrected 2022-08-19
K-0200
D · No harm found
Meet other general requirements.
Corrected 2022-08-12
K-0915
D · No harm found
Have proper power supply for life support equipment.
Corrected 2022-08-12
2019-05-16Fire-safety inspection10 citations
E-0007
C · No harm found
Address patient/client population and determine types of services needed.
Corrected 2019-06-20
E-0015
C · No harm found
Address subsistence needs for staff and patients.
Corrected 2019-06-20
E-0023
C · No harm found
Establish policies and procedures for medical documentation.
Corrected 2019-06-20
K-0223
D · No harm found
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Corrected 2019-07-10
K-0353
D · No harm found
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2019-07-10
K-0355
D · No harm found
Properly select, install, inspect, or maintain portable fire extinguishes.
Corrected 2019-07-10
K-0521
D · No harm found
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Corrected 2019-07-10
K-0741
D · No harm found
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Corrected 2019-07-10
K-0919
D · No harm found
Meet requirements for the use of electrical equipment.
Corrected 2019-07-10
K-0920
D · No harm found
Ensure proper usage of power strips and extension cords.
Corrected 2019-07-10
2017-08-10Fire-safety inspection7 citations
K-0353
E · No harm found
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2017-11-02
K-0363
E · No harm found
Install corridor and hallway doors that block smoke.
Corrected 2017-11-02
K-0372
E · No harm found
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Corrected 2017-11-02
K-0374
E · No harm found
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Corrected 2017-11-02
K-0521
E · No harm found
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Corrected 2017-11-02
K-0741
D · No harm found
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Corrected 2017-11-02
K-0919
D · No harm found
Meet requirements for the use of electrical equipment.
Corrected 2017-11-02
Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 495247.

Visitor reviews

What people say on Google.
4.561 ratings on Google
★★★★★Queenof Pettiness · 2026-04-22 · via Google

“I had a wonderful experience with Sabrina Thomas, LPN. She is incredibly compassionate, attentive, and professional in everything she does. From the moment she walked in, she made me feel comfortable and genuinely cared for. She takes the time to listen, explains things clearly, and always ensures that all questions are answered without making you feel rushed. Her dedication to patient care truly …”

★Tammy Boswell · 2026-05-20 · via Google

“My mother was in this facility for 20 days after back surgery to get some rehab that was a joke my mother got two infections in this place her wound didn't heal the best like it should have because they didn't cleaned it at all like it was supposed to be done by wound care who would show up when they wanted to. I was told that the director of Physical Therapy watched my mother sit in a wheelchair …”

★★★★★Haashana Thomas · 2026-04-16 · via Google

“Sabrina Thomas is an exceptional educator in infection prevention who consistently demonstrates both deep expertise and genuine dedication to the people she serves. Her ability to break down complex health and safety information into clear, understandable guidance makes her an invaluable resource in any setting. She stays up to date with current best practices and ensures that everyone she works w…”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google

Inside your report

What unlocks when you order.

Ownership & corporate history

Primary tier
Prior operators & transfers
Corporate network & affiliates
,
Owners' other facilities
· · 2 more

Inspection citations — last 5 years

Locked
The 74 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only
Active civil suits
#
Federal dockets
CDC infection data
Unlock the full file
Citations, owner history, lawsuits — decoded into one PDF.
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Original records

Sources we pull for this facility.
Source
CMS Nursing Home Compare
data.cms.gov Provider Data Catalog
Last verified 2026-08-31
Source
Google Business Profile
Photos, reviews & hours
Displayed with attribution · refreshed on re-run
Source
Secretary of State filings
Entity & officer search
Pulled when a report is ordered
Source
PACER federal dockets
pacer.uscourts.gov
Pulled when a report is ordered