Nursing homeFAID #13474
Napa Valley Care Center
★★★★★3/5CMS Five-Star overall2/5 health inspections4/5 staffing5/5 quality measuresSource: CMS Care Compare
Photo via Google · Napa Valley Care Center
Public record summary
What we can show you for free.
Bed capacity
130
CMS facility ID
555161
Care type
Nursing home
County
Napa
Facility name
Napa Valley Care Center
Street address
3275 VILLA LANE
City / state / ZIP
Napa, CA 94558
Phone
(707) 257-0931
Website
About this facility — Napa Valley Care Center
Napa Valley Care Center is a Medicare/Medicaid-certified skilled nursing facility in Napa, California. It is licensed for 130 beds — above the median for skilled nursing facilities in California (98 beds).
It is one of 33 senior care facilities in Napa and 1,165 skilled nursing facilities across California. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.
Federal inspectors have cited Napa Valley Care Center 93 times across 20 inspections in the last three years, including 10 food-safety citations, and CMS has imposed $30,259 in fines. Every citation is listed, dated, and graded in the inspection record below.
This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.
Facility background
What the public record shows.
Ownership & operator
Parent company
Pacs Group
Ownership type
For profit - Limited Liability company
Registered owners & officers
Bay Bridge Capital Partners, Llc
Indirect owner — 100% stake — since 2021
Hudson River Opco Llc
Direct owner — 100% stake — since 2021
Apt, Frederick
Officer — since 2024
Hadley, Spencer
Managing employee · Operational control — since 2021
Jergensen, Joshua
Officer — since 2024
Mitchell, John
Officer — since 2024
Serrano, Noel
Managing employee — since 2023
Regulatory standing
Federal court records
6 naming its parent company — view the cases (a listed case is not a finding of wrongdoing)
Licensed / certified since
1984-01-19
CMS overall rating
3 of 5 stars
Health deficiencies
15 at the last standard inspection
Federal fines
$30,259 total
Last standard inspection
2025-07-25
Nurse staffing
3.8 hours per resident per day
Cost & payer profile (FY2023 cost report)
Average billed charges
$699 per day (≈ $21,250/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.
Payer mix (resident days)
3% Medicaid · 18% Medicare · 79% private/other
Occupancy
94% (fiscal year 2023)
Vs. state median
36% above the CA median of $514/day — full state cost breakdown
Services & coverage
Licensed beds
130
Medicare
Accepted
Medicaid
Accepted
Wheelchair accessible
entrance and parking
Visiting hours
Daily 7:00 AM – 7:00 PM
Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-08-31. Facilities can submit a correction.
Inspection record
Every citation, dated and graded.
Kitchen & food safety
Federal surveyors inspect the kitchen at every standard visit. This facility has 10 food-safety citations on its three-year record — flagged below among the inspections.
2026-07-02Health inspectionComplaint-triggered1 citation
F-0600
D · No harm foundFrom a complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected 2026-07-29
2026-05-20Health inspectionComplaint-triggered1 citation
F-0550
D · No harm foundFrom a complaint
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected 2026-06-10
18 earlier / fire-safety inspections (91 citations)
2025-07-25Health inspection13 citations
F-0628
D · No harm found
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Corrected 2025-08-21
F-0656
D · No harm found
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected 2025-08-21
F-0684
D · No harm found
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2025-08-21
F-0695
D · No harm found
Provide safe and appropriate respiratory care for a resident when needed.
Corrected 2025-08-21
F-0725
D · No harm found
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Corrected 2025-08-21
F-0759
D · No harm found
Ensure medication error rates are not 5 percent or greater.
Corrected 2025-08-21
F-0760
D · No harm found
Ensure that residents are free from significant medication errors.
Corrected 2025-08-21
F-0761
D · No harm found
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected 2025-08-21
F-0812
E · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2025-08-21
F-0814
D · No harm foundFood safety
Dispose of garbage and refuse properly.
Corrected 2025-08-21
F-0825
D · No harm found
Provide or get specialized rehabilitative services as required for a resident.
Corrected 2025-08-21
F-0880
E · No harm found
Provide and implement an infection prevention and control program.
Corrected 2025-08-21
F-0921
D · No harm found
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Corrected 2025-08-21
2025-05-12Health inspectionComplaint-triggered1 citation
F-0609
D · No harm foundFrom a complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected 2025-05-15
2025-04-08Health inspectionComplaint-triggered1 citation
F-0880
E · No harm foundFrom a complaint
Provide and implement an infection prevention and control program.
Corrected 2025-04-24
2025-02-21Health inspectionComplaint-triggered1 citation
F-0689
D · No harm foundFrom a complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2025-03-11
2025-01-09Health inspectionComplaint-triggered1 citation
F-0625
D · No harm foundFrom a complaint
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Corrected 2025-02-10
2024-10-08Health inspectionComplaint-triggered5 citations
F-0557
D · No harm foundFrom a complaint
Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
Corrected 2024-11-13
F-0609
D · No harm foundFrom a complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected 2024-11-13
F-0658
E · No harm foundFrom a complaint
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected 2024-11-13
F-0689
D · No harm foundFrom a complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2024-11-13
F-0725
E · No harm foundFrom a complaint
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Corrected 2024-11-13
2024-07-24Health inspectionComplaint-triggered3 citations
F-0658
D · No harm foundFrom a complaint
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected 2024-08-20
F-0725
E · No harm foundFrom a complaint
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Corrected 2024-08-20
F-0881
E · No harm foundFrom a complaint
Implement a program that monitors antibiotic use.
Corrected 2024-08-21
2024-02-16Health inspectionComplaint-triggered4 citations
F-0584
D · No harm foundFrom a complaint
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected 2024-04-02
F-0804
E · No harm foundFood safetyFrom a complaint
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Corrected 2024-04-02
F-0812
E · No harm foundFood safetyFrom a complaint
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2024-04-02
F-0880
F · No harm foundFrom a complaint
Provide and implement an infection prevention and control program.
Corrected 2024-04-02
2024-01-10Health inspectionComplaint-triggered1 citation
F-0686
D · No harm foundFrom a complaint
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected 2024-01-24
2023-12-19Health inspectionComplaint-triggered1 citation
F-0584
D · No harm foundFrom a complaint
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected 2024-01-09
2023-10-18Health inspectionComplaint-triggered2 citations
F-0622
D · No harm foundFrom a complaint
Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
Corrected 2023-11-26
F-0623
E · No harm foundFrom a complaint
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Corrected 2023-11-26
2023-09-21Health inspectionComplaint-triggered2 citations
F-0697
D · No harm foundFrom a complaint
Provide safe, appropriate pain management for a resident who requires such services.
Corrected 2023-11-05
F-0760
E · No harm foundFrom a complaint
Ensure that residents are free from significant medication errors.
Corrected 2023-11-05
2023-09-13Health inspectionComplaint-triggered5 citations
F-0557
D · No harm foundFrom a complaint
Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
Corrected 2023-10-06
F-0677
G · Actual harmFrom a complaint
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected 2023-10-06
F-0725
E · No harm foundFrom a complaint
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Corrected 2023-10-06
F-0804
E · No harm foundFood safetyFrom a complaint
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Corrected 2023-10-06
F-0838
D · No harm foundFrom a complaint
Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
Corrected 2023-10-06
2021-09-21Health inspection19 citations
F-0580
D · No harm found
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected 2022-02-16
F-0637
D · No harm found
Assess the resident when there is a significant change in condition
Corrected 2022-02-16
F-0641
D · No harm found
Ensure each resident receives an accurate assessment.
Corrected 2022-02-16
F-0645
D · No harm found
PASARR screening for Mental disorders or Intellectual Disabilities
Corrected 2022-02-16
F-0656
E · No harm found
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected 2022-02-16
F-0657
E · No harm found
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected 2022-02-16
F-0676
D · No harm found
Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
Corrected 2022-02-16
F-0685
G · Actual harm
Assist a resident in gaining access to vision and hearing services.
Corrected 2022-02-16
F-0692
D · No harm found
Provide enough food/fluids to maintain a resident's health.
Corrected 2022-02-16
F-0693
D · No harm found
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Corrected 2022-02-16
F-0740
E · No harm found
Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
Corrected 2022-02-16
F-0802
E · No harm foundFood safety
Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
Corrected 2022-02-16
F-0803
E · No harm foundFood safety
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Corrected 2022-02-16
F-0806
E · No harm foundFood safety
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Corrected 2022-02-16
F-0808
E · No harm foundFood safety
Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.
Corrected 2022-02-16
F-0812
F · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2022-02-16
F-0865
D · No harm found
Have a plan that describes the process for conducting QAPI and QAA activities.
Corrected 2022-02-16
F-0868
E · No harm found
Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
Corrected 2022-02-16
F-0880
F · No harm found
Provide and implement an infection prevention and control program.
Corrected 2022-02-16
2019-08-07Health inspection3 citations
F-0684
E · No harm found
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2019-09-18
F-0756
D · No harm found
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Corrected 2019-09-18
F-0758
D · No harm found
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Corrected 2019-09-18
2025-07-25Fire-safety inspection9 citations
K-0161
D · No harm found
Use approved construction type or materials.
Corrected 2025-08-15
K-0222
F · No harm found
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Corrected 2025-08-11
K-0291
F · No harm found
Install emergency lighting that can last at least 1 1/2 hours.
Corrected 2025-08-05
K-0324
D · No harm found
Provide properly protected cooking facilities.
Corrected 2025-08-07
K-0345
F · No harm found
Have approved installation, maintenance and testing program for fire alarm systems.
Corrected 2025-08-06
K-0353
F · No harm found
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2025-08-10
K-0355
D · No harm found
Properly select, install, inspect, or maintain portable fire extinguishes.
Corrected 2025-08-10
K-0363
E · No harm found
Install corridor and hallway doors that block smoke.
Corrected 2025-08-05
K-0918
F · No harm found
Have generator or other power source capable of supplying service within 10 seconds.
Corrected 2025-08-05
2021-09-21Fire-safety inspection14 citations
E-0015
C · No harm found
Address subsistence needs for staff and patients.
Corrected 2021-11-02
E-0023
C · No harm found
Establish policies and procedures for medical documentation.
Corrected 2021-11-02
E-0026
C · No harm found
Establish roles under a Waiver declared by secretary.
Corrected 2021-11-02
E-0030
C · No harm found
List the names and contact information of those in the facility.
Corrected 2021-11-02
E-0032
C · No harm found
Provide primary/alternate means for communication.
Corrected 2021-11-02
E-0041
C · No harm found
Implement emergency and standby power systems.
Corrected 2021-11-02
K-0161
C · No harm found
Use approved construction type or materials.
Corrected 2021-11-02
K-0291
D · No harm found
Install emergency lighting that can last at least 1 1/2 hours.
Corrected 2021-11-02
K-0321
C · No harm found
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Corrected 2021-11-02
K-0324
D · No harm found
Provide properly protected cooking facilities.
Corrected 2021-11-02
K-0347
D · No harm found
Properly provide smoke detection systems in areas open to corridors.
Corrected 2021-11-02
K-0363
E · No harm found
Install corridor and hallway doors that block smoke.
Corrected 2021-11-02
K-0511
D · No harm found
Have properly installed electrical wiring and gas equipment.
Corrected 2021-11-02
K-0920
D · No harm found
Ensure proper usage of power strips and extension cords.
Corrected 2021-11-02
2019-08-07Fire-safety inspection6 citations
K-0347
D · No harm found
Properly provide smoke detection systems in areas open to corridors.
Corrected 2019-10-09
K-0353
D · No harm found
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2019-10-09
K-0363
D · No harm found
Install corridor and hallway doors that block smoke.
Corrected 2019-10-09
K-0521
D · No harm found
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Corrected 2019-10-09
K-0761
D · No harm found
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Corrected 2019-10-09
K-0918
D · No harm found
Have generator or other power source capable of supplying service within 10 seconds.
Corrected 2019-10-09
Federal penalties
2023-09-13Fine$30,259
Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 555161.
Visitor reviews
What people say on Google.
4.1★★★★★141 ratings on Google
★★★★★Angela Lenth · 2026-07-03 · via Google“At Napa Valley Care Center the entire team truly stood out. From the head of social services to the head of nursing, to the nurses and even the front desk staff, everyone treated us with kindness, respect, and genuine care as we navigated my father’s rehabilitation from a stroke. It was clear that they see each patient as a person first, not just a case, and that made all the difference for our fa…”
★★★★★Amy Collins · 2026-03-11 · via Google“Napa Valley Care Center is awesome! Debra in Social services and Iris my favorite CNA:) They made me feel so well cared for and safe while I was there recovering from broken back ribs. 2 years later my dad needed a place to rehab from his back surgery. There were no questions about it, Napa Valley Care Center it is! Same great quality care and staff who made us feel welcome and at home. Thanks to…”
★★★★★Sherrystcnv · 2026-02-05 · via Google“REHAB Side review ONLY-My father was there from Sept-Dec 2025. I was also there everyday afterwork, but was very impressed with all of his CNA's & Nurses. He never was left to be changed, actually his CNA Preet would pop in on occasion to ask if he needed to be changed, before my dad has to ask. The physical therapy and occupational thearapy (Emily) were also great. He also needed wound care 2…”
Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google
Inside your report
What unlocks when you order.
Ownership & corporate history
Primary tierPrior operators & transfers
Corporate network & affiliates
,
Owners' other facilities
· · 2 more
Inspection citations — last 5 years
LockedThe 93 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.
Civil & criminal lawsuits
Advanced tier onlyActive civil suits
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Federal dockets
CDC infection data
Unlock the full file
Citations, owner history, lawsuits — decoded into one PDF.
Original records
Sources we pull for this facility.
Source
CMS Nursing Home Compare
data.cms.gov Provider Data Catalog
Last verified 2026-08-31
Source
Google Business Profile
Photos, reviews & hours
Displayed with attribution · refreshed on re-run
Source
Secretary of State filings
Entity & officer search
Pulled when a report is ordered
Source
PACER federal dockets
pacer.uscourts.gov
Pulled when a report is ordered