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Nursing homeFAID #5163

Natchitoches Community Care Center

781 HIGHWAY 494, NATCHITOCHES, LA, 71457
(318) 352-8296
natchitochesccc.com
120 licensed beds
★★★★★2/5CMS Five-Star overall2/5 health inspections4/5 staffing4/5 quality measuresSource: CMS Care Compare

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Photo of NATCHITOCHES COMMUNITY CARE CENTER
Photo via Google · Natchitoches Community Care Center

Public record summary

What we can show you for free.
Bed capacity
120
CMS facility ID
195405
Care type
Nursing home
County
Natchitoches
Facility name
Natchitoches Community Care Center
Street address
781 HIGHWAY 494
City / state / ZIP
Natchitoches, LA 71457
Phone
(318) 352-8296
Website
natchitochesccc.com

About this facility — Natchitoches Community Care Center

Natchitoches Community Care Center is a Medicare/Medicaid-certified skilled nursing facility in Natchitoches, Louisiana. It is licensed for 120 beds — close to the median for skilled nursing facilities in Louisiana (122 beds).

It is one of 5 senior care facilities in Natchitoches and 266 skilled nursing facilities across Louisiana. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited Natchitoches Community Care Center 29 times across 12 inspections in the last three years, including 2 food-safety citations, and CMS has imposed $123,305 in fines. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Parent company
Commcare Corporation
Ownership type
Non profit - Corporation

Registered owners & officers

Commcare Corporation
Direct owner — 100% stake — since 1994
Commcare Management Corporation
Operational control — since 2018
Ford, Michael
Director — since 2021
Gardner, George
Operational control — since 2018
Harvey Psarellis, Dawn
Managing employee · Officer · Operational control — since 2010
Hudson, Mary
Operational control — since 2013
Lundberg, Alec
Managing employee — since 2020
Mangun, Garold
Director · Officer — since 1997
Plaisance, Wayne
Director — since 2022
Prechter, Patricia
Managing employee · Director · Officer — since 2018
Tucker, James
Director — since 2010

Regulatory standing

Federal court records
4 naming its parent company — view the cases (a listed case is not a finding of wrongdoing)
Licensed / certified since
1997-04-01
CMS overall rating
2 of 5 stars
Health deficiencies
0 at the last standard inspection
Federal fines
$123,305 total
Last standard inspection
2025-09-17
Nurse staffing
4.4 hours per resident per day

Cost & payer profile (FY2024 cost report)

Average billed charges
$293 per day (≈ $8,910/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.
Payer mix (resident days)
76% Medicaid · 5% Medicare · 19% private/other
Occupancy
92% (fiscal year 2024)
Vs. state median
14% above the LA median of $258/day — full state cost breakdown

Services & coverage

Licensed beds
120
Medicare
Accepted
Medicaid
Accepted
Wheelchair accessible
entrance and parking
Visiting hours
Daily Open 24 hours
Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-08-31. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 2 food-safety citations on its three-year record — flagged below among the inspections.
2025-05-29Health inspectionComplaint-triggered2 citations
F-0658
D · No harm foundFrom a complaint
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected 2025-06-13
F-0880
D · No harm foundFrom a complaint
Provide and implement an infection prevention and control program.
Corrected 2025-06-13
2025-02-12Health inspectionComplaint-triggered1 citation
F-0576
E · No harm foundFrom a complaint
Ensure residents have reasonable access to and privacy in their use of communication methods.
Corrected 2025-03-10
6 earlier / fire-safety inspections (26 citations)
2024-12-30Health inspectionComplaint-triggered3 citations
F-0550
D · No harm foundFrom a complaint
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected 2025-01-20
F-0585
D · No harm foundFrom a complaint
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Corrected 2025-01-20
F-0756
D · No harm foundFrom a complaint
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Corrected 2025-01-20
2024-11-07Health inspectionComplaint-triggered2 citations
F-0641
E · No harm foundFrom a complaint
Ensure each resident receives an accurate assessment.
Corrected 2024-11-27
F-0658
D · No harm foundFrom a complaint
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected 2024-11-27
2024-08-29Health inspectionComplaint-triggered1 citation
F-0557
D · No harm foundFrom a complaint
Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
Corrected 2024-09-20
2024-07-18Health inspection8 citations
F-0550
D · No harm found
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected 2024-08-09
F-0658
J · Immediate jeopardy
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected 2024-08-09
F-0677
D · No harm found
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected 2024-08-09
F-0692
J · Immediate jeopardy
Provide enough food/fluids to maintain a resident's health.
Corrected 2024-08-09
F-0698
D · No harm found
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Corrected 2024-08-09
F-0757
D · No harm found
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Corrected 2024-08-09
F-0835
K · Immediate jeopardy
Administer the facility in a manner that enables it to use its resources effectively and efficiently.
Corrected 2024-08-09
F-0880
D · No harm found
Provide and implement an infection prevention and control program.
Corrected 2024-08-09
2023-10-11Health inspectionComplaint-triggered2 citations
F-0609
D · No harm foundFrom a complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected 2023-11-03
F-0804
D · No harm foundFood safetyFrom a complaint
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Corrected 2023-11-03
2023-07-12Health inspection10 citations
F-0550
D · No harm found
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected 2023-08-10
F-0578
D · No harm found
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Corrected 2023-08-10
F-0580
E · No harm found
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected 2023-08-10
F-0656
D · No harm found
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected 2023-08-10
F-0658
E · No harm found
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected 2023-08-10
F-0677
D · No harm found
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected 2023-08-10
F-0695
D · No harm found
Provide safe and appropriate respiratory care for a resident when needed.
Corrected 2023-08-10
F-0698
E · No harm found
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Corrected 2023-08-10
F-0755
E · No harm found
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected 2023-08-10
F-0812
E · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2023-08-10

Federal penalties

2024-07-18Fine$123,305
Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 195405.

Visitor reviews

What people say on Google.
4.015 ratings on Google
★★★★★Amy Vercher · 2026-06-10 · via Google

“My husband had an exceptional stay at this facility. The staff was very kind and he received excellent treatment.”

★★★★★John Cunningham · 2025-12-08 · via Google

“Absolutely wonderful physical therapy staff. I would highly recommend them to anyone who might need their service. Wonderful place and terrific staff.”

★Stacey Carrillo · 2025-09-26 · via Google

“Overworked staff Barry shorthanded could be a lot better”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google

Inside your report

What unlocks when you order.

Ownership & corporate history

Primary tier
Prior operators & transfers
Corporate network & affiliates
,
Owners' other facilities
· · 2 more

Inspection citations — last 5 years

Locked
The 29 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only
Active civil suits
#
Federal dockets
CDC infection data
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Citations, owner history, lawsuits — decoded into one PDF.
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Original records

Sources we pull for this facility.
Source
CMS Nursing Home Compare
data.cms.gov Provider Data Catalog
Last verified 2026-08-31
Source
Google Business Profile
Photos, reviews & hours
Displayed with attribution · refreshed on re-run
Source
Secretary of State filings
Entity & officer search
Pulled when a report is ordered
Source
PACER federal dockets
pacer.uscourts.gov
Pulled when a report is ordered