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Nursing homeFAID #9241

Nc State Veterans Home - Salisbury

1601 Brenner Ave., Building #10, SALISBURY, NC, 28145

(704) 638-4200

99 licensed beds

★★★★★4/5CMS Five-Star overall2/5 health inspections5/5 staffing5/5 quality measuresSource: CMS Care Compare

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Address

1601 Brenner Ave., Building #10

Salisbury, NC 28145

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Public record summary

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Bed capacity

CMS facility ID

345531

Care type

Nursing home

County

Rowan

Facility name

Nc State Veterans Home - Salisbury

Street address

1601 Brenner Ave., Building #10

City / state / ZIP

Salisbury, NC 28145

Phone

(704) 638-4200

About this facility — Nc State Veterans Home - Salisbury

Nc State Veterans Home - Salisbury is a Medicare/Medicaid-certified skilled nursing facility in Salisbury, North Carolina. It is licensed for 99 beds — close to the median for skilled nursing facilities in North Carolina (102 beds).

It is one of 24 senior care facilities in Salisbury and 420 skilled nursing facilities across North Carolina. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited Nc State Veterans Home - Salisbury 21 times across 7 inspections in the last three years, including 1 food-safety citation, and CMS has imposed $12,444 in fines. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Ownership type

Government - State

Registered owners & officers

Nc Dept of Military and Veterans Affairs Nc Division of Veter Affairs

Direct owner · Operational control — 100% stake — since 2009

Stephens, Nicole

Managing employee — since 2019

Westbrook, Terry

Managing employee · Officer — since 2019

Regulatory standing

Licensed / certified since

2004-11-22

CMS overall rating

4 of 5 stars

Health deficiencies

12 at the last standard inspection

Federal fines

$12,444 total

Last standard inspection

2025-12-12

Nurse staffing

4.8 hours per resident per day

Cost & payer profile (FY2024 cost report)

Average billed charges

$295 per day (≈ $8,970/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.

Payer mix (resident days)

39% Medicaid · 6% Medicare · 56% private/other

Occupancy

82% (fiscal year 2024)

Vs. state median

21% below the NC median of $373/day — full state cost breakdown

Services & coverage

Licensed beds

Medicare

Accepted

Medicaid

Accepted

Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report · last verified 2026-08-31. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 1 food-safety citation on its three-year record — flagged below among the inspections.

2025-12-12Health inspectionComplaint-triggered12 citations

F-0550

D · No harm found

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Corrected 2026-01-13

F-0575

C · No harm found

Post a list of names, addresses, and telephone numbers of all pertinent State agencies and advocacy groups and a statement that the resident may file a complaint with the State Survey Agency.

Corrected 2026-01-13

F-0605

D · No harm found

Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.

Corrected 2026-01-13

F-0607

D · No harm found

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

Corrected 2026-01-13

F-0658

D · No harm found

Ensure services provided by the nursing facility meet professional standards of quality.

Corrected 2026-01-13

F-0689

D · No harm foundFrom a complaint

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2026-01-13

F-0690

D · No harm found

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Corrected 2026-01-13

F-0756

D · No harm found

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

Corrected 2026-01-13

F-0842

D · No harm found

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Corrected 2026-01-13

F-0847

B · No harm found

Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.

Corrected 2026-01-13

F-0880

J · Immediate jeopardy

Provide and implement an infection prevention and control program.

Corrected 2026-01-13

F-0883

D · No harm found

Develop and implement policies and procedures for flu and pneumonia vaccinations.

Corrected 2026-01-13

2024-08-08Health inspection3 citations

F-0561

D · No harm found

Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

Corrected 2024-08-30

F-0677

D · No harm found

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2024-08-30

F-0812

E · No harm foundFood safety

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2024-08-30

4 earlier / fire-safety inspections (6 citations)

2023-02-23Health inspection2 citations

F-0677

D · No harm found

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2023-03-21

F-0849

D · No harm found

Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.

Corrected 2023-03-21

2024-08-08Fire-safety inspection1 citation

K-0511

D · No harm found

Have properly installed electrical wiring and gas equipment.

Corrected 2024-09-11

2023-02-23Fire-safety inspection1 citation

K-0913

D · No harm found

Ensure operating rooms are properly protected and written records are maintained and available for inspection.

Corrected 2023-04-07

2021-10-07Fire-safety inspection2 citations

K-0211

F · No harm found

Keep aisles, corridors, and exits free of obstruction in case of emergency.

Corrected 2021-11-12

K-0918

D · No harm found

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2021-11-12

Federal penalties

2025-12-12Fine$12,444

Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 345531.

Inside your report

What unlocks when you order.

Ownership & corporate history

Primary tier

Prior operators & transfers

Corporate network & affiliates

Owners' other facilities

· · 2 more

Inspection citations — last 5 years

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The 21 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only

Active civil suits

Federal dockets

CDC infection data

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Citations, owner history, lawsuits — decoded into one PDF.

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Original records

Sources we pull for this facility.

Source

CMS Nursing Home Compare

data.cms.gov Provider Data Catalog

Last verified 2026-08-31

Source

Secretary of State filings

Entity & officer search

Pulled when a report is ordered

Source

PACER federal dockets

pacer.uscourts.gov

Pulled when a report is ordered