Senior Home Review
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Nursing homeFAID #10009

New Albany Care Center

5691 THOMPSON ROAD, COLUMBUS, OH, 43230
(614) 855-8866
67 licensed beds
★★★★★3/5CMS Five-Star overall3/5 health inspections3/5 staffing4/5 quality measuresSource: CMS Care Compare

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Public record summary

What we can show you for free.
Bed capacity
67
CMS facility ID
366155
Care type
Nursing home
County
Franklin
Facility name
New Albany Care Center
Street address
5691 THOMPSON ROAD
City / state / ZIP
Columbus, OH 43230
Phone
(614) 855-8866

About this facility — New Albany Care Center

New Albany Care Center is a Medicare/Medicaid-certified skilled nursing facility in Columbus, Ohio. It is licensed for 67 beds — below the median for skilled nursing facilities in Ohio (86 beds).

It is one of 133 senior care facilities in Columbus and 922 skilled nursing facilities across Ohio. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited New Albany Care Center 39 times across 9 inspections in the last three years, including 2 food-safety citations, and CMS has imposed $12,149 in fines. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Parent company
Optalis Health & Rehabilitation
Ownership type
For profit - Limited Liability company

Registered owners & officers

Om Holdco 2 Llc
Direct owner · Additional disclosable party — 100% stake — since 2022
Snw Llc
Indirect owner · Additional disclosable party — 30% stake — since 2022
Optalis Lp Investors 2 Llc
Indirect owner · Additional disclosable party — 10% stake — since 2022
Charles Franklin Llc
Additional disclosable party — since 2022
Charles Westland Llc
Additional disclosable party — since 2022
Dunn, Charles
Owner of a disclosable party — since 2025
Gilliland, Kacy
Operational control · Additional disclosable party — since 2022
Hemant Shah 2018 Irrevocable Trust
Additional disclosable party — since 2022
Ndife, Anita
Operational control · Additional disclosable party — since 2025
Optum Management Solutions. Inc
Indirect owner · Operational control · Additional disclosable party — since 2022
Osso, Melissa
Operational control — since 2025
Paar 108 Llc
Additional disclosable party — since 2022
Patel, Rajan
Governing body · Operational control — since 2022
Pinal R. Patel 2017 Irrevocable Trust F/b/o Aarna R. Patel
Additional disclosable party — since 2022
Pinal R. Patel 2017 Irrevocable Trust F/b/o Ansh R. Patel
Additional disclosable party — since 2022
Pinal R. Patel 2020 Irrevocable Family Trust Uad 10-6-2020
Additional disclosable party — since 2022
Rajan G Patel 2020 Irr Fam Tr Uad 12-3-2020
Additional disclosable party — since 2022
Shah, Hemant
Owner of a disclosable party — since 2025
Sharon, Robert
Governing body · Operational control · Additional disclosable party — since 2022
Siena Lending Group Llc
Security-interest holder — since 2022

Regulatory standing

Federal court records
1 naming its parent company — view the cases (a listed case is not a finding of wrongdoing)
Licensed / certified since
1998-04-01
CMS overall rating
3 of 5 stars
Health deficiencies
12 at the last standard inspection
Federal fines
$12,149 total
Last standard inspection
2025-02-06
Nurse staffing
4.0 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges
$675 per day (≈ $20,520/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.
Payer mix (resident days)
14% Medicaid · 33% Medicare · 54% private/other
Occupancy
89% (fiscal year 2023)
Vs. state median
85% above the OH median of $364/day — full state cost breakdown

Services & coverage

Licensed beds
67
Medicare
Accepted
Medicaid
Accepted
Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report · last verified 2026-08-31. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 2 food-safety citations on its three-year record — flagged below among the inspections.
2025-02-06Health inspection12 citations
F-0558
D · No harm found
Reasonably accommodate the needs and preferences of each resident.
Corrected 2025-03-14
F-0567
D · No harm found
Honor the resident's right to manage his or her financial affairs.
Corrected 2025-03-14
F-0569
D · No harm found
Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.
Corrected 2025-03-14
F-0677
D · No harm found
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected 2025-03-14
F-0685
D · No harm found
Assist a resident in gaining access to vision and hearing services.
Corrected 2025-03-14
F-0686
D · No harm found
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected 2025-03-14
F-0695
D · No harm found
Provide safe and appropriate respiratory care for a resident when needed.
Corrected 2025-03-14
F-0756
D · No harm found
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Corrected 2025-03-14
F-0760
D · No harm found
Ensure that residents are free from significant medication errors.
Corrected 2025-03-14
F-0805
D · No harm foundFood safety
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Corrected 2025-03-14
F-0812
F · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2025-03-14
F-0880
D · No harm found
Provide and implement an infection prevention and control program.
Corrected 2025-03-14
2024-12-17Health inspectionComplaint-triggered3 citations
F-0580
D · No harm foundFrom a complaint
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected 2025-01-07
F-0684
G · Actual harmFrom a complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2025-01-07
F-0842
D · No harm foundFrom a complaint
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected 2025-01-07
6 earlier / fire-safety inspections (24 citations)
2024-11-20Health inspectionComplaint-triggered1 citation
F-0689
G · Actual harmFrom a complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2024-12-05
2024-07-12Health inspectionComplaint-triggered1 citation
F-0755
D · No harm foundFrom a complaint
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected 2024-07-30
2022-08-22Health inspection12 citations
F-0550
D · No harm found
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected 2022-09-29
F-0582
D · No harm found
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Corrected 2022-09-29
F-0607
C · No harm found
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Corrected 2022-09-29
F-0625
D · No harm found
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Corrected 2022-09-29
F-0677
D · No harm found
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected 2022-09-29
F-0688
D · No harm found
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Corrected 2022-09-29
F-0689
D · No harm found
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2022-09-29
F-0690
D · No harm found
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected 2022-09-29
F-0692
D · No harm found
Provide enough food/fluids to maintain a resident's health.
Corrected 2022-09-29
F-0740
D · No harm found
Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
Corrected 2022-09-29
F-0757
D · No harm found
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Corrected 2022-09-29
F-0881
D · No harm found
Implement a program that monitors antibiotic use.
Corrected 2022-09-29
2019-12-28Health inspection3 citations
F-0557
E · No harm found
Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
Corrected 2020-01-23
F-0561
D · No harm found
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Corrected 2020-01-23
F-0684
D · No harm found
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2020-01-23
2025-02-06Fire-safety inspection4 citations
K-0345
F · No harm found
Have approved installation, maintenance and testing program for fire alarm systems.
Corrected 2025-03-14
K-0353
F · No harm found
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2025-03-14
K-0712
F · No harm found
Have simulated fire drills held at unexpected times.
Corrected 2025-03-14
K-0918
F · No harm found
Have generator or other power source capable of supplying service within 10 seconds.
Corrected 2025-03-14
2022-08-22Fire-safety inspection3 citations
K-0222
F · No harm found
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Corrected 2022-09-29
K-0345
F · No harm found
Have approved installation, maintenance and testing program for fire alarm systems.
Corrected 2022-09-29
K-0374
F · No harm found
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Corrected 2022-09-29

Federal penalties

2024-12-17Fine$12,149
Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 366155.

Inside your report

What unlocks when you order.

Ownership & corporate history

Primary tier
Prior operators & transfers
Corporate network & affiliates
,
Owners' other facilities
· · 2 more

Inspection citations — last 5 years

Locked
The 39 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only
Active civil suits
#
Federal dockets
CDC infection data
Unlock the full file
Citations, owner history, lawsuits — decoded into one PDF.
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Original records

Sources we pull for this facility.
Source
CMS Nursing Home Compare
data.cms.gov Provider Data Catalog
Last verified 2026-08-31
Source
Secretary of State filings
Entity & officer search
Pulled when a report is ordered
Source
PACER federal dockets
pacer.uscourts.gov
Pulled when a report is ordered