Nursing homeFAID #1496
New London Sub-acute and Nursing
★★★★★1/5CMS Five-Star overall1/5 health inspections2/5 staffing3/5 quality measuresSource: CMS Care Compare
Photo via Google · New London Rehabilitation and Care
Public record summary
What we can show you for free.
Bed capacity
120
CMS facility ID
075158
Care type
Nursing home
County
Southeastern Ct
Facility name
New London Sub-acute and Nursing
Street address
90 CLARK LANE
City / state / ZIP
Waterford, CT 06385
Phone
(860) 442-0471
Website
About this facility — New London Sub-acute and Nursing
New London Sub-acute and Nursing is a Medicare/Medicaid-certified skilled nursing facility in Waterford, Connecticut. It is licensed for 120 beds — close to the median for skilled nursing facilities in Connecticut (120 beds).
It is one of 4 senior care facilities in Waterford and 191 skilled nursing facilities across Connecticut. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.
Federal inspectors have cited New London Sub-acute and Nursing 108 times across 13 inspections in the last three years, including 5 food-safety citations, and CMS has imposed $180,374 in fines. Every citation is listed, dated, and graded in the inspection record below.
This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.
Facility background
What the public record shows.
Ownership & operator
Ownership type
For profit - Limited Liability company
Registered owners & officers
Mirlis Children Trust
Direct owner — 100% stake — since 2022
Miller, John
Managing employee — since 2017
Mirlis, Eliyahu
Officer — since 2022
Rose, Nathan
Officer · Operational control — since 2022
Regulatory standing
Licensed / certified since
1967-01-01
CMS overall rating
1 of 5 stars
Health deficiencies
48 at the last standard inspection
Federal fines
$180,374 total
Last standard inspection
2025-03-27
Nurse staffing
3.6 hours per resident per day
Cost & payer profile (FY2023 cost report)
Average billed charges
$327 per day (≈ $9,940/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.
Payer mix (resident days)
76% Medicaid · 8% Medicare · 17% private/other
Occupancy
84% (fiscal year 2023)
Vs. state median
33% below the CT median of $490/day — full state cost breakdown
Services & coverage
Licensed beds
120
Medicare
Accepted
Medicaid
Accepted
Wheelchair accessible
entrance and parking
Visiting hours
Daily Open 24 hours
Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-08-31. Facilities can submit a correction.
Inspection record
Every citation, dated and graded.
Kitchen & food safety
Federal surveyors inspect the kitchen at every standard visit. This facility has 5 food-safety citations on its three-year record — flagged below among the inspections.
2026-04-22Health inspectionComplaint-triggered10 citations
F-0580
D · No harm foundFrom a complaint
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected 2026-04-25
F-0600
J · Immediate jeopardyFrom a complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected 2026-05-08
F-0609
D · No harm foundFrom a complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected 2026-04-25
F-0636
B · No harm foundFrom a complaint
Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
Corrected 2026-04-25
F-0656
D · No harm foundFrom a complaint
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected 2026-04-25
F-0689
J · Immediate jeopardyFrom a complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2026-04-18
F-0697
D · No harm foundFrom a complaint
Provide safe, appropriate pain management for a resident who requires such services.
Corrected 2026-04-25
F-0742
D · No harm foundFrom a complaint
Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.
Corrected 2026-04-25
F-0773
D · No harm foundFrom a complaint
Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.
Corrected 2026-04-25
F-0805
D · No harm foundFood safetyFrom a complaint
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Corrected 2026-04-25
2026-02-06Health inspectionComplaint-triggered4 citations
F-0584
D · No harm foundFrom a complaint
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected 2026-03-13
F-0585
D · No harm foundFrom a complaint
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Corrected 2026-03-13
F-0689
G · Actual harmFrom a complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2026-01-14
F-0695
D · No harm foundFrom a complaint
Provide safe and appropriate respiratory care for a resident when needed.
Corrected 2026-03-13
11 earlier / fire-safety inspections (94 citations)
2025-08-21Health inspectionComplaint-triggered8 citations
F-0580
E · No harm foundFrom a complaint
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected 2025-09-03
F-0656
D · No harm foundFrom a complaint
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected 2025-09-03
F-0730
E · No harm foundFrom a complaint
Observe each nurse aide's job performance and give regular training.
Corrected 2025-09-03
F-0755
H · Actual harmFrom a complaint
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected 2025-09-03
F-0760
J · Immediate jeopardyFrom a complaint
Ensure that residents are free from significant medication errors.
Corrected 2025-09-03
F-0835
D · No harm foundFrom a complaint
Administer the facility in a manner that enables it to use its resources effectively and efficiently.
Corrected 2025-09-03
F-0842
D · No harm foundFrom a complaint
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected 2025-09-03
F-0865
E · No harm foundFrom a complaint
Have a plan that describes the process for conducting QAPI and QAA activities.
Corrected 2025-09-03
2025-06-30Health inspectionComplaint-triggered6 citations
F-0580
D · No harm foundFrom a complaint
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected 2025-07-21
F-0609
D · No harm foundFrom a complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected 2025-07-02
F-0610
D · No harm foundFrom a complaint
Respond appropriately to all alleged violations.
Corrected 2025-07-02
F-0658
E · No harm foundFrom a complaint
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected 2025-07-21
F-0689
D · No harm foundFrom a complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2025-07-31
F-0760
J · Immediate jeopardyFrom a complaint
Ensure that residents are free from significant medication errors.
Corrected 2025-09-05
2025-03-27Health inspection30 citations
F-0553
E · No harm found
Allow resident to participate in the development and implementation of his or her person-centered plan of care.
Corrected 2025-05-13
F-0570
B · No harm found
Assure the security of all personal funds of residents deposited with the facility.
Corrected 2025-05-13
F-0584
E · No harm found
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected 2025-05-13
F-0600
G · Actual harm
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected 2025-05-13
F-0603
E · No harm found
Protect each resident from separation (from other residents, his/her room, or confinement to his/her room).
Corrected 2025-05-13
F-0607
D · No harm found
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Corrected 2025-05-13
F-0609
E · No harm found
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected 2025-05-13
F-0610
J · Immediate jeopardy
Respond appropriately to all alleged violations.
Corrected 2025-05-07
F-0657
D · No harm found
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected 2025-05-13
F-0658
K · Immediate jeopardy
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected 2025-05-07
F-0684
K · Immediate jeopardy
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2025-05-07
F-0686
D · No harm found
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected 2025-05-13
F-0688
D · No harm found
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Corrected 2025-05-13
F-0689
D · No harm found
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2025-05-13
F-0692
D · No harm found
Provide enough food/fluids to maintain a resident's health.
Corrected 2025-05-13
F-0695
D · No harm found
Provide safe and appropriate respiratory care for a resident when needed.
Corrected 2025-05-13
F-0698
D · No harm found
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Corrected 2025-05-13
F-0726
D · No harm found
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Corrected 2025-05-13
F-0755
D · No harm found
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected 2025-05-13
F-0759
E · No harm found
Ensure medication error rates are not 5 percent or greater.
Corrected 2025-05-13
F-0810
D · No harm foundFood safety
Provide special eating equipment and utensils for residents who need them and appropriate assistance.
Corrected 2025-05-13
F-0812
E · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2025-05-13
F-0835
D · No harm found
Administer the facility in a manner that enables it to use its resources effectively and efficiently.
Corrected 2025-05-13
F-0842
B · No harm found
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected 2025-05-13
F-0868
B · No harm found
Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
Corrected 2025-05-13
F-0880
D · No harm found
Provide and implement an infection prevention and control program.
Corrected 2025-05-13
F-0943
E · No harm found
Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.
Corrected 2025-05-13
F-0944
B · No harm found
Conduct mandatory training, for all staff, on the facility’s Quality Assurance and Performance Improvement Program.
Corrected 2025-05-13
F-0946
E · No harm found
Provide training in compliance and ethics.
Corrected 2025-05-13
F-0949
C · No harm found
Provide behavior health training consistent with the requirements and as determined by a facility assessment.
Corrected 2025-05-13
2025-01-13Health inspectionComplaint-triggered1 citation
F-0689
D · No harm foundFrom a complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2025-02-11
2023-11-21Health inspectionComplaint-triggered2 citations
F-0656
D · No harm foundFrom a complaint
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected 2024-01-02
F-0684
D · No harm foundFrom a complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2024-01-02
2023-08-23Health inspectionComplaint-triggered1 citation
F-0684
D · No harm foundFrom a complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2023-09-15
2022-11-03Health inspection15 citations
F-0552
E · No harm found
Ensure that residents are fully informed and understand their health status, care and treatments.
Corrected 2023-01-08
F-0644
E · No harm found
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Corrected 2023-01-08
F-0656
D · No harm found
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected 2023-01-08
F-0658
D · No harm found
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected 2023-01-08
F-0686
D · No harm found
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected 2022-12-14
F-0695
D · No harm found
Provide safe and appropriate respiratory care for a resident when needed.
Corrected 2023-01-08
F-0812
E · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2023-01-08
F-0838
E · No harm found
Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
Corrected 2022-12-14
F-0842
D · No harm found
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected 2023-01-08
F-0865
D · No harm found
Have a plan that describes the process for conducting QAPI and QAA activities.
Corrected 2023-01-08
F-0867
D · No harm found
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Corrected 2023-01-08
F-0868
E · No harm found
Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
Corrected 2022-12-14
F-0880
E · No harm found
Provide and implement an infection prevention and control program.
Corrected 2023-01-08
F-0883
E · No harm found
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Corrected 2023-01-08
F-0908
E · No harm found
Keep all essential equipment working safely.
Corrected 2022-12-14
2019-12-20Health inspection6 citations
F-0609
D · No harm found
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected 2020-01-31
F-0684
D · No harm found
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2020-01-31
F-0689
D · No harm found
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2020-01-31
F-0692
D · No harm found
Provide enough food/fluids to maintain a resident's health.
Corrected 2020-01-31
F-0694
D · No harm found
Provide for the safe, appropriate administration of IV fluids for a resident when needed.
Corrected 2020-01-31
F-0812
E · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2020-01-31
2025-03-27Fire-safety inspection4 citations
K-0100
D · No harm found
Meet other general requirements.
Corrected 2025-04-04
K-0353
D · No harm found
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2025-04-04
K-0363
D · No harm found
Install corridor and hallway doors that block smoke.
Corrected 2025-04-04
K-0712
D · No harm found
Have simulated fire drills held at unexpected times.
Corrected 2025-04-04
2022-11-03Fire-safety inspection9 citations
K-0225
D · No harm found
Have stairways and smokeproof enclosures used as exits that meet safety requirements.
Corrected 2023-01-23
K-0291
D · No harm found
Install emergency lighting that can last at least 1 1/2 hours.
Corrected 2023-01-23
K-0345
F · No harm found
Have approved installation, maintenance and testing program for fire alarm systems.
Corrected 2023-01-23
K-0353
D · No harm found
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2023-01-23
K-0363
F · No harm found
Install corridor and hallway doors that block smoke.
Corrected 2023-01-23
K-0500
D · No harm found
Meet other general requirements that are deficient.
Corrected 2023-01-23
K-0712
F · No harm found
Have simulated fire drills held at unexpected times.
Corrected 2023-01-23
K-0918
D · No harm found
Have generator or other power source capable of supplying service within 10 seconds.
Corrected 2023-01-23
K-0919
D · No harm found
Meet requirements for the use of electrical equipment.
Corrected 2023-01-23
2019-12-20Fire-safety inspection12 citations
E-0013
D · No harm found
Develop Emergency Preparedness policies and procedures.
Corrected 2020-02-05
E-0030
D · No harm found
List the names and contact information of those in the facility.
Corrected 2020-02-05
K-0223
D · No harm found
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Corrected 2020-02-05
K-0271
D · No harm found
Have exits that are accessible at all times.
Corrected 2020-02-05
K-0341
E · No harm found
Install a fire alarm system that can be heard throughout the facility.
Corrected 2020-02-05
K-0353
D · No harm found
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2020-02-05
K-0363
D · No harm found
Install corridor and hallway doors that block smoke.
Corrected 2020-02-05
K-0712
D · No harm found
Have simulated fire drills held at unexpected times.
Corrected 2020-02-05
K-0911
D · No harm found
Meet requirements for the installation and maintenance of electrical systems.
Corrected 2020-02-05
K-0921
D · No harm found
Ensure that testing and maintenance of electrical equipment is performed.
Corrected 2020-02-05
K-0923
D · No harm found
Have proper medical gas storage and administration areas.
Corrected 2020-02-05
K-0927
D · No harm found
Have proper fire barriers, ventilation and signs for the transfilling of oxygen.
Corrected 2020-02-05
Federal penalties
2026-04-22Fine$96,604
2026-02-06Fine$22,315
2025-06-30Fine$34,600
2025-03-27Fine$26,855
Total fines$180,374
Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 075158.
Visitor reviews
What people say on Google.
3.2★★★★★35 ratings on Google
★★★★★Dana Smith · 2023-12-04 · via Google“I’ve been to a few rehabs. Nothing like this one!! I stayed on the “Pavilion,” which is for short term rehab. Rick was my primary nurse, and those that worked with him were a great group of people!! That’s not to say the rest of the staff in the entire building didn’t do the same. I’ve met so many great nurses and staff, who all jumped in to lend a helping hand when needed, whether it was their jo…”
★Kayla Johnson · 2025-10-31 · via Google“I wouldn’t recommend this place to nobody! They are abusive, not caring, and staff is always arguing! The new administrator Denise doesn’t care! When a complaint is given nothing is done! They’re always short staff! Staff come and go in this building! Nobody stays! The DON always looks so stressed and worn out! You can clearly tell she doesn’t want that job! Every time someone goes to the supervis…”
★★★★★Laura Christine · 2025-12-25 · via Google“My sister was in the care of this facility. I highly recommend it. She was well cared for with love and compassion. Every single staff member....in all aspects was amazing. She passed away while in the care of this facility. I couldn't be more grateful for the level of care and compassion not only for her but for myself and the family. They were professional, highly attentive and extremely compass…”
Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google
Inside your report
What unlocks when you order.
Ownership & corporate history
Primary tierPrior operators & transfers
Corporate network & affiliates
,
Owners' other facilities
· · 2 more
Inspection citations — last 5 years
LockedThe 108 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.
Civil & criminal lawsuits
Advanced tier onlyActive civil suits
#
Federal dockets
CDC infection data
Unlock the full file
Citations, owner history, lawsuits — decoded into one PDF.
Original records
Sources we pull for this facility.
Source
CMS Nursing Home Compare
data.cms.gov Provider Data Catalog
Last verified 2026-08-31
Source
Google Business Profile
Photos, reviews & hours
Displayed with attribution · refreshed on re-run
Source
Secretary of State filings
Entity & officer search
Pulled when a report is ordered
Source
PACER federal dockets
pacer.uscourts.gov
Pulled when a report is ordered