Nursing homeFAID #7039
New Mark Rehab and Healthcare Center
★★★★★1/5CMS Five-Star overall2/5 health inspections1/5 staffing3/5 quality measuresSource: CMS Care Compare
Photo via Google · Kansas City Mobile Notary
Public record summary
What we can show you for free.
Bed capacity
199
State license
052711
CMS facility ID
265308
Care type
Nursing home
Facility name
New Mark Rehab and Healthcare Center
Street address
11221 NORTH NASHUA DRIVE
City / state / ZIP
Kansas City, MO 64155
Phone
(816) 734-4433
Website
State license #
052711
About this facility — New Mark Rehab and Healthcare Center
New Mark Rehab and Healthcare Center is a Medicare/Medicaid-certified skilled nursing facility in Kansas City, Missouri. It is licensed for 199 beds — well above the median for skilled nursing facilities in Missouri (97 beds).
It is one of 88 senior care facilities in Kansas City and 487 skilled nursing facilities across Missouri. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.
Federal inspectors have cited New Mark Rehab and Healthcare Center 85 times across 16 inspections in the last three years, including 5 food-safety citations, and CMS has imposed $12,279 in fines. Every citation is listed, dated, and graded in the inspection record below.
This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.
Facility background
What the public record shows.
Ownership & operator
Operator / owner
New Mark Operator Llc
Parent company
Ama Holdings
Ownership type
For profit - Limited Liability company
Administrator
Devan Bestgen
Registered owners & officers
New Mark Holdings Llc
Direct owner — 100% stake — since 2024
Ama Holdings Llc
Indirect owner — since 2024
Asj New Mark Llc
Indirect owner — since 2024
Bestgen, Devan
Additional disclosable party — since 2025
Def Holdings Llc
Indirect owner — since 2024
Locust Point Private Credit Fund Iii Lp
Mortgage holder — since 2024
Ltc Consulting Services Llc
Additional disclosable party — since 2024
M13 Family Trust
Additional disclosable party — since 2024
Marx, Abigail
Indirect owner — since 2024
Marx, Asher
Indirect owner · Operational control — since 2024
Mo New Mark Property Llc
Additional disclosable party — since 2024
New Mark Partners Llc
Indirect owner — since 2024
New Mark Property Holdings Llc
Additional disclosable party — since 2024
New Mark Property Llc
Mortgage holder · Additional disclosable party — since 2024
Reiss, Dovi
Indirect owner · Governing body · Additional disclosable party — since 2024
Stockard, Karen
Additional disclosable party — since 2024
W5 Family Trust
Additional disclosable party — since 2024
Wolf, Esther
Indirect owner — since 2024
Wolf, Jacques
Indirect owner · Operational control — since 2024
Ydsr Llc
Indirect owner · Additional disclosable party — since 2024
Yocum, Russell
Governing body · Additional disclosable party — since 2024
Regulatory standing
Federal court records
2 naming its parent company — view the cases (a listed case is not a finding of wrongdoing)
Licensed / certified since
1987-01-08
License expires
2028-01-07
CMS overall rating
1 of 5 stars
Health deficiencies
14 at the last standard inspection
Federal fines
$12,279 total
Last standard inspection
2025-06-19
Nurse staffing
3.5 hours per resident per day
Cost & payer profile (FY2023 cost report)
Average billed charges
$255 per day (≈ $7,750/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.
Payer mix (resident days)
65% Medicaid · 1% Medicare · 34% private/other
Occupancy
56% (fiscal year 2023)
Vs. state median
1% below the MO median of $257/day — full state cost breakdown
Services & coverage
Licensed beds
199
Licensed as
SNF
Memory care
Yes — dedicated memory care
Medicare
Accepted
Medicaid
Accepted
Wheelchair accessible
entrance and parking
Visiting hours
Daily Open 24 hours
Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-08-31. Facilities can submit a correction.
Inspection record
Every citation, dated and graded.
Kitchen & food safety
Federal surveyors inspect the kitchen at every standard visit. This facility has 5 food-safety citations on its three-year record — flagged below among the inspections.
2026-01-26Health inspectionComplaint-triggered2 citations
F-0584
E · No harm foundFrom a complaint
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected 2026-01-27
F-0627
D · No harm foundFrom a complaint
Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
Corrected 2026-01-27
2026-01-06Health inspectionComplaint-triggered1 citation
F-0658
F · No harm foundFrom a complaint
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected 2026-01-07
13 earlier / fire-safety inspections (82 citations)
2025-12-31Health inspectionComplaint-triggered2 citations
F-0609
D · No harm foundFrom a complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected 2026-01-14
F-0610
D · No harm foundFrom a complaint
Respond appropriately to all alleged violations.
Corrected 2026-01-14
2025-11-21Health inspectionComplaint-triggered3 citations
F-0557
E · No harm foundFrom a complaint
Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
Corrected 2025-11-22
F-0677
E · No harm foundFrom a complaint
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected 2025-11-22
F-0686
D · No harm foundFrom a complaint
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected 2025-11-22
2025-09-26Health inspectionComplaint-triggered2 citations
F-0658
G · Actual harmFrom a complaint
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected 2025-09-27
F-0689
G · Actual harmFrom a complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2025-09-07
2025-06-19Health inspection4 citations
F-0677
E · No harm found
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected 2025-07-29
F-0695
E · No harm found
Provide safe and appropriate respiratory care for a resident when needed.
Corrected 2025-07-29
F-0699
D · No harm found
Provide care or services that was trauma informed and/or culturally competent.
Corrected 2025-07-29
F-0812
E · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2025-07-29
2025-05-02Health inspectionComplaint-triggered1 citation
F-0628
D · No harm foundFrom a complaint
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Corrected 2025-05-22
2025-03-26Health inspectionComplaint-triggered1 citation
F-0600
G · Actual harmFrom a complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected 2025-03-27
2024-04-11Health inspectionComplaint-triggered13 citations
F-0552
D · No harm found
Ensure that residents are fully informed and understand their health status, care and treatments.
Corrected 2024-05-22
F-0584
D · No harm found
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected 2024-05-22
F-0600
D · No harm foundFrom a complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected 2024-05-22
F-0609
D · No harm foundFrom a complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected 2024-05-22
F-0610
D · No harm foundFrom a complaint
Respond appropriately to all alleged violations.
Corrected 2024-05-22
F-0657
D · No harm found
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected 2024-05-22
F-0684
D · No harm found
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2024-05-22
F-0688
D · No harm found
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Corrected 2024-05-22
F-0695
D · No harm found
Provide safe and appropriate respiratory care for a resident when needed.
Corrected 2024-05-22
F-0758
D · No harm found
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Corrected 2024-05-22
F-0761
D · No harm found
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected 2024-05-22
F-0812
F · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2024-05-22
F-0908
D · No harm found
Keep all essential equipment working safely.
Corrected 2024-05-22
2024-02-13Health inspectionComplaint-triggered1 citation
F-0689
G · Actual harmFrom a complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2024-03-25
2022-09-29Health inspection14 citations
F-0550
E · No harm found
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected 2022-11-08
F-0558
E · No harm found
Reasonably accommodate the needs and preferences of each resident.
Corrected 2022-11-08
F-0568
E · No harm found
Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.
Corrected 2022-11-08
F-0584
D · No harm found
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected 2022-11-08
F-0625
D · No harm found
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Corrected 2022-11-08
F-0658
E · No harm found
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected 2022-11-08
F-0700
E · No harm found
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Corrected 2022-11-08
F-0761
D · No harm found
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected 2022-11-08
F-0804
E · No harm foundFood safety
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Corrected 2022-11-08
F-0805
D · No harm foundFood safety
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Corrected 2022-11-08
F-0812
E · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2022-11-08
F-0880
E · No harm found
Provide and implement an infection prevention and control program.
Corrected 2022-11-08
F-0882
D · No harm found
Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.
Corrected 2022-11-08
F-0909
E · No harm found
Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.
Corrected 2022-11-08
2025-11-21Fire-safety inspectionComplaint-triggered1 citation
E-0015
D · No harm foundFrom a complaint
Address subsistence needs for staff and patients.
Corrected 2025-11-22
2025-06-19Fire-safety inspection11 citations
K-0211
E · No harm found
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Corrected 2025-07-29
K-0293
E · No harm found
Have properly located and lighted "Exit" signs.
Corrected 2025-07-29
K-0321
E · No harm found
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Corrected 2025-07-29
K-0324
F · No harm found
Provide properly protected cooking facilities.
Corrected 2025-07-29
K-0345
F · No harm found
Have approved installation, maintenance and testing program for fire alarm systems.
Corrected 2025-07-29
K-0355
E · No harm found
Properly select, install, inspect, or maintain portable fire extinguishes.
Corrected 2025-07-29
K-0372
E · No harm found
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Corrected 2025-07-29
K-0712
F · No harm found
Have simulated fire drills held at unexpected times.
Corrected 2025-07-29
K-0914
F · No harm found
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Corrected 2025-07-29
K-0918
F · No harm found
Have generator or other power source capable of supplying service within 10 seconds.
Corrected 2025-07-29
K-0920
F · No harm found
Ensure proper usage of power strips and extension cords.
Corrected 2025-07-29
2024-04-11Fire-safety inspection7 citations
K-0271
F · No harm found
Have exits that are accessible at all times.
K-0291
F · No harm found
Install emergency lighting that can last at least 1 1/2 hours.
Corrected 2024-05-22
K-0311
F · No harm found
Have an enclosure around a vertical opening shaft.
K-0353
F · No harm found
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2024-05-22
K-0361
F · No harm found
Ensure that waiting areas, nurse’s stations, gift shops, and cooking facilities, open to the corridor are properly protected.
Corrected 2024-05-22
K-0511
E · No harm found
Have properly installed electrical wiring and gas equipment.
Corrected 2024-05-22
K-0761
F · No harm found
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Corrected 2024-05-22
2022-09-29Fire-safety inspection22 citations
E-0004
E · No harm found
Develop and maintain an Emergency Preparedness Program (EP).
Corrected 2022-11-11
E-0015
E · No harm found
Address subsistence needs for staff and patients.
Corrected 2022-11-11
E-0039
F · No harm found
Conduct testing and exercise requirements.
Corrected 2022-11-11
K-0161
E · No harm found
Use approved construction type or materials.
Corrected 2023-01-10
K-0211
E · No harm found
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Corrected 2022-11-11
K-0225
E · No harm found
Have stairways and smokeproof enclosures used as exits that meet safety requirements.
Corrected 2022-11-11
K-0291
E · No harm found
Install emergency lighting that can last at least 1 1/2 hours.
Corrected 2022-11-11
K-0321
E · No harm found
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Corrected 2022-11-11
K-0345
E · No harm found
Have approved installation, maintenance and testing program for fire alarm systems.
Corrected 2022-11-11
K-0353
E · No harm found
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2022-11-28
K-0354
E · No harm found
Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.
Corrected 2022-11-11
K-0363
E · No harm found
Install corridor and hallway doors that block smoke.
Corrected 2022-11-11
K-0372
E · No harm found
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Corrected 2023-01-10
K-0511
E · No harm found
Have properly installed electrical wiring and gas equipment.
Corrected 2022-11-11
K-0521
E · No harm found
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Corrected 2022-11-11
K-0531
E · No harm found
Have elevators that firefighters can control in the event of a fire.
Corrected 2022-11-11
K-0711
E · No harm found
Provide a written emergency evacuation plan.
Corrected 2022-11-11
K-0761
E · No harm found
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Corrected 2022-11-28
K-0901
F · No harm found
Ensure that building systems meet requirements determined by risk assessment procedures performed by qualified personnel.
Corrected 2022-11-11
K-0914
F · No harm found
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Corrected 2022-11-11
K-0918
E · No harm found
Have generator or other power source capable of supplying service within 10 seconds.
Corrected 2022-11-11
K-0920
E · No harm found
Ensure proper usage of power strips and extension cords.
Corrected 2022-11-11
Federal penalties
2025-09-26Fine$4,261
2024-02-13Fine$8,018
Total fines$12,279
Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 265308.
Visitor reviews
What people say on Google.
3.9★★★★★83 ratings on Google
★★★★★T. · 2026-04-08 · via Google“I had the priveledge to talk and see how they work first hand and was especially impressed, particulary with a lovely nurse called Dea, who took time out of her busy schedule to cater to all my questions and concerns. Taking great care of our family member there and we always hear about how bubbly and kind she is. There are always things that people complain about and you can never truly satisfy …”
★★★★★Debbie Wimmer · 2026-04-22 · via Google“I am a resident of NewMark by choice. No one put me here. I put myself here. It’s an incredible place to live. The staff is like family. They care about me really I have never run across one bad staff member. I’ve been here a year and a half and I love it. It’s my home. It would be a place that I would put my own mother if I had to, but it’s my home and I’m glad to be here. I promise you won’t be …”
★★Amber Clark · 2025-10-10 · via Google“Not a good place though they look like they’re redoing things I believe bc of state inspection they had too . Nursing staff we dealt with needs revised I could say a lot but 2 out of 5 was definitely better caretakers . I feel they should treat ppl more respectful as they chose their career vs a job one greater than the other. this type of field is very hard on a human and yes, they should be paid…”
Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google
Inside your report
What unlocks when you order.
Ownership & corporate history
Primary tierPrior operators & transfers
Corporate network & affiliates
,
Owners' other facilities
· · 2 more
Inspection citations — last 5 years
LockedThe 85 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.
Civil & criminal lawsuits
Advanced tier onlyActive civil suits
#
Federal dockets
CDC infection data
Unlock the full file
Citations, owner history, lawsuits — decoded into one PDF.
Original records
Sources we pull for this facility.
Source
CMS Nursing Home Compare
data.cms.gov Provider Data Catalog
Last verified 2026-08-31
Source
Google Business Profile
Photos, reviews & hours
Displayed with attribution · refreshed on re-run
Source
Secretary of State filings
Entity & officer search
Pulled when a report is ordered
Source
PACER federal dockets
pacer.uscourts.gov
Pulled when a report is ordered