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Nursing homeFAID #8238

New Mexico State Veterans Home

992 SOUTH BROADWAY, Truth or Consequences, NM, 87901

(575) 894-4200

www.nmhealth.org/about/ofm/ltcf/nmsvh

131 licensed beds

★★★★★3/5CMS Five-Star overall3/5 health inspections3/5 staffing3/5 quality measuresSource: CMS Care Compare

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Photo via Google · New Mexico State Veterans' Home

Address

992 South Broadway

Truth or Consequences, NM 87901

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Public record summary

What we can show you for free.

Bed capacity

131

CMS facility ID

325092

Care type

Nursing home

County

Sierra

Facility name

New Mexico State Veterans Home

Street address

992 SOUTH BROADWAY

City / state / ZIP

Truth or Consequences, NM 87901

Phone

(575) 894-4200

Website

www.nmhealth.org/about/ofm/ltcf/nmsvh

About this facility — New Mexico State Veterans Home

New Mexico State Veterans Home is a Medicare/Medicaid-certified skilled nursing facility in Truth or Consequences, New Mexico. It is licensed for 131 beds — above the median for skilled nursing facilities in New Mexico (102 beds).

It is one of 4 senior care facilities in Truth or Consequences and 68 skilled nursing facilities across New Mexico. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited New Mexico State Veterans Home 61 times across 11 inspections in the last three years, including 2 food-safety citations, and CMS has imposed $44,226 in fines. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Ownership type

Government - State

Registered owners & officers

Hatley, Brent

Operational control — since 2025

Shull, Kenneth

Operational control · Additional disclosable party — since 2025

State of New Mexico

Operational control · Trustee · Additional disclosable party — since 2024

Regulatory standing

Licensed / certified since

1994-01-25

CMS overall rating

3 of 5 stars

Health deficiencies

22 at the last standard inspection

Federal fines

$44,226 total

Last standard inspection

2026-05-14

Nurse staffing

6.0 hours per resident per day

Services & coverage

Licensed beds

131

Medicare

Accepted

Medicaid

Accepted

Wheelchair accessible

entrance and parking

Visiting hours

Monday: 8:00 AM – 5:00 PM · Tuesday: 8:00 AM – 5:00 PM · Wednesday: 8:00 AM – 5:00 PM · Thursday: 8:00 AM – 5:00 PM · Friday: 8:00 AM – 5:00 PM · Saturday: Closed · Sunday: Closed

Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; hours/accessibility via Google · last verified 2026-08-31. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 2 food-safety citations on its three-year record — flagged below among the inspections.

2026-05-14Health inspectionComplaint-triggered22 citations

F-0550

D · No harm found

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Corrected 2026-06-28

F-0552

D · No harm found

Ensure that residents are fully informed and understand their health status, care and treatments.

Corrected 2026-06-28

F-0577

C · No harm found

Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.

Corrected 2026-06-28

F-0605

E · No harm found

Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.

Corrected 2026-06-28

F-0628

D · No harm found

Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

Corrected 2026-06-28

F-0636

D · No harm found

Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.

Corrected 2026-06-28

F-0638

D · No harm found

Assure that each resident’s assessment is updated at least once every 3 months.

Corrected 2026-06-28

F-0640

D · No harm found

Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.

Corrected 2026-06-28

F-0641

E · No harm found

Ensure each resident receives an accurate assessment.

Corrected 2026-06-28

F-0657

E · No harm found

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Corrected 2026-06-28

F-0658

D · No harm found

Ensure services provided by the nursing facility meet professional standards of quality.

Corrected 2026-06-28

F-0679

D · No harm found

Provide activities to meet all resident's needs.

Corrected 2026-06-28

F-0687

D · No harm found

Provide appropriate foot care.

Corrected 2026-06-28

F-0732

C · No harm found

Post nurse staffing information every day.

Corrected 2026-06-28

F-0742

H · Actual harmFrom a complaint

Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.

Corrected 2026-06-16

F-0756

E · No harm found

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

Corrected 2026-06-28

F-0761

D · No harm found

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2026-06-28

F-0812

E · No harm foundFood safety

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2026-06-28

F-0842

E · No harm found

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Corrected 2026-06-28

F-0880

D · No harm found

Provide and implement an infection prevention and control program.

Corrected 2026-06-28

F-0883

D · No harm found

Develop and implement policies and procedures for flu and pneumonia vaccinations.

Corrected 2026-06-28

F-0887

D · No harm found

Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.

Corrected 2026-06-28

2024-12-27Health inspectionComplaint-triggered13 citations

F-0561

E · No harm found

Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

Corrected 2025-03-06

F-0572

D · No harm foundFrom a complaint

Give residents a notice of rights, rules, services and charges.

Corrected 2025-03-06

F-0623

D · No harm found

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

Corrected 2025-03-06

F-0625

D · No harm found

Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

Corrected 2025-03-06

F-0640

D · No harm found

Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.

Corrected 2025-03-06

F-0641

D · No harm found

Ensure each resident receives an accurate assessment.

Corrected 2025-03-06

F-0657

E · No harm foundFrom a complaint

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Corrected 2025-03-06

F-0658

D · No harm found

Ensure services provided by the nursing facility meet professional standards of quality.

Corrected 2025-03-06

F-0660

D · No harm found

Plan the resident's discharge to meet the resident's goals and needs.

Corrected 2025-03-06

F-0661

D · No harm found

Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.

Corrected 2025-03-06

F-0685

D · No harm found

Assist a resident in gaining access to vision and hearing services.

Corrected 2025-03-06

F-0742

H · Actual harm

Corrected 2025-01-17

F-0791

E · No harm found

Provide or obtain dental services for each resident.

Corrected 2025-03-06

5 earlier / fire-safety inspections (26 citations)

2024-09-10Health inspectionComplaint-triggered2 citations

F-0655

D · No harm foundFrom a complaint

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

Corrected 2024-10-25

F-0880

E · No harm foundFrom a complaint

Provide and implement an infection prevention and control program.

Corrected 2024-10-25

2024-05-08Health inspectionComplaint-triggered3 citations

F-0636

D · No harm foundFrom a complaint

Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.

Corrected 2024-07-23

F-0655

D · No harm foundFrom a complaint

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

Corrected 2024-07-23

F-0760

D · No harm foundFrom a complaint

Ensure that residents are free from significant medication errors.

Corrected 2024-07-23

2023-08-25Health inspectionComplaint-triggered17 citations

F-0550

D · No harm found

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Corrected 2023-10-06

F-0552

E · No harm found

Ensure that residents are fully informed and understand their health status, care and treatments.

Corrected 2023-10-06

F-0558

D · No harm found

Reasonably accommodate the needs and preferences of each resident.

Corrected 2023-10-06

F-0580

D · No harm foundFrom a complaint

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Corrected 2023-10-06

F-0636

E · No harm found

Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.

Corrected 2023-10-06

F-0640

E · No harm found

Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.

Corrected 2023-10-06

F-0656

E · No harm found

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2023-10-06

F-0657

E · No harm found

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Corrected 2023-10-06

F-0658

E · No harm found

Ensure services provided by the nursing facility meet professional standards of quality.

Corrected 2023-10-06

F-0684

E · No harm foundFrom a complaint

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2023-10-06

F-0688

E · No harm found

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

Corrected 2023-10-06

F-0725

F · No harm found

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

Corrected 2023-10-06

F-0740

D · No harm found

Ensure each resident must receive and the facility must provide necessary behavioral health care and services.

Corrected 2023-10-06

F-0756

E · No harm found

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

Corrected 2023-10-06

F-0758

E · No harm found

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Corrected 2023-10-06

F-0759

E · No harm found

Ensure medication error rates are not 5 percent or greater.

Corrected 2023-10-06

F-0806

E · No harm foundFood safety

Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.

Corrected 2023-10-06

2023-08-25Fire-safety inspection3 citations

E-0007

F · No harm found

Address patient/client population and determine types of services needed.

Corrected 2023-10-20

K-0345

F · No harm found

Have approved installation, maintenance and testing program for fire alarm systems.

Corrected 2023-10-20

K-0712

E · No harm found

Have simulated fire drills held at unexpected times.

Corrected 2023-10-20

2022-06-15Fire-safety inspection1 citation

K-0712

F · No harm found

Have simulated fire drills held at unexpected times.

Corrected 2022-08-19

Federal penalties

2024-12-27Fine$44,226

Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 325092.

Visitor reviews

What people say on Google.

3.837 ratings on Google

★Bernadita Cambell · 2026-07-04 · via Google
“Like most nursing homes they seem impressive until the service kicks in. The nurses in charge are overwhelmed going from house to house. The CNAs sit in recliners most of the day. Cackling acting out. This is the turtle back house. My sister in law is left in her room for hours she doesn’t see any one come to check on her until vital signs are needed. She is bedridden has a foley and peg tube. She…”

★★★★★Martha Flores-Olivas · 2026-04-29 · via Google
“I never visited before, but upgrades & improvements are so nice! I had only seen it from the outside. The set up is warm & friendly. Everyone who works there is courtious, outgoing & goes above & beyond. My uncle is so happy there. The activities are creative & they urge family & friends to participate.”

★★★★★Genia Albright · 2026-01-31 · via Google
“My dad has been there the past 9 months. I am so grateful and appreciate all that they do there for him. I am there visiting at least once a week and it is always clean, staff is friendly and most of all he likes it.”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google

Inside your report

What unlocks when you order.

Ownership & corporate history

Primary tier

Prior operators & transfers

Corporate network & affiliates

Owners' other facilities

· · 2 more

Inspection citations — last 5 years

Locked

The 61 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only

Active civil suits

Federal dockets

CDC infection data

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Citations, owner history, lawsuits — decoded into one PDF.

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Original records

Sources we pull for this facility.

Source

CMS Nursing Home Compare

data.cms.gov Provider Data Catalog

Last verified 2026-08-31

Source

Google Business Profile

Photos, reviews & hours

Displayed with attribution · refreshed on re-run

Source

Secretary of State filings

Entity & officer search

Pulled when a report is ordered

Source

PACER federal dockets

pacer.uscourts.gov

Pulled when a report is ordered