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Nursing homeFAID #12458

Nhc Healthcare, Bristol

245 NORTH STREET, BRISTOL, VA, 24201
(276) 669-4711
nhccare.com
120 licensed beds
★★★★★5/5CMS Five-Star overall4/5 health inspections3/5 staffing5/5 quality measuresSource: CMS Care Compare

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Public record summary

What we can show you for free.
Bed capacity
120
CMS facility ID
495131
Care type
Nursing home
County
Bristol City
Facility name
Nhc Healthcare, Bristol
Street address
245 NORTH STREET
City / state / ZIP
Bristol, VA 24201
Phone
(276) 669-4711
Website
nhccare.com

About this facility — Nhc Healthcare, Bristol

Nhc Healthcare, Bristol is a Medicare/Medicaid-certified skilled nursing facility in Bristol, Virginia. It is licensed for 120 beds — close to the median for skilled nursing facilities in Virginia (117 beds).

It is one of 6 senior care facilities in Bristol and 289 skilled nursing facilities across Virginia. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited Nhc Healthcare, Bristol 23 times across 7 inspections in the last three years, and CMS has imposed $12,735 in fines. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Parent company
National Healthcare Corporation
Ownership type
For profit - Corporation

Registered owners & officers

Blackrock Inc
Additional disclosable party — since 2010
Bowling, Alexandra
Operational control · Additional disclosable party — since 2021
Dodson, Vicki
Operational control · Additional disclosable party — since 2019
Foran, Michelle
Operational control — since 1992
Kidd, Brian
Operational control · Additional disclosable party — since 2017
Morgan Stanley Institutional Advisors Llc
Indirect owner — since 2024
Nason Jr., Howard
Governing body · Officer · Operational control — since 2016
National Health Corporation
Additional disclosable party — since 2025
National Health Investors, Inc.
Additional disclosable party — since 1991
National Healthcare Corporation
Operational control · Additional disclosable party — since 2001
Nhc-op Lp
Operational control — since 2001
Nhc/delaware Inc
Direct owner — since 2001
Ussery, Robert
Operational control — since 2000
Vanguard Group Inc
Additional disclosable party — since 2006
Whorley, Major
Operational control · Additional disclosable party — since 2022

Regulatory standing

Federal court records
20 naming its parent company — view the cases (a listed case is not a finding of wrongdoing)
Licensed / certified since
1982-09-29
CMS overall rating
5 of 5 stars
Health deficiencies
3 at the last standard inspection
Federal fines
$12,735 total
Last standard inspection
2023-12-06
Nurse staffing
3.7 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges
$375 per day (≈ $11,400/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.
Payer mix (resident days)
54% Medicaid · 10% Medicare · 36% private/other
Occupancy
85% (fiscal year 2023)
Vs. state median
6% below the VA median of $401/day — full state cost breakdown

Services & coverage

Licensed beds
120
Medicare
Accepted
Medicaid
Accepted
Wheelchair accessible
entrance and parking
Visiting hours
Monday: 8:00 AM – 5:00 PM · Tuesday: 8:00 AM – 5:00 PM · Wednesday: 8:00 AM – 5:00 PM · Thursday: 8:00 AM – 5:00 PM · Friday: 8:00 AM – 5:00 PM · Saturday: Closed · Sunday: Closed
Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-08-31. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

CleanNo food-safety or dietary citations in the last three years of federal inspections.
2025-08-20Health inspectionComplaint-triggered3 citations
F-0609
D · No harm foundFrom a complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected 2025-10-01
F-0684
E · No harm foundFrom a complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2025-10-01
F-0689
G · Actual harmFrom a complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2025-10-01
2021-07-15Health inspection5 citations
F-0578
D · No harm found
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Corrected 2021-08-27
F-0658
E · No harm found
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected 2021-08-27
F-0684
D · No harm found
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2021-08-27
F-0689
E · No harm found
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2021-08-27
F-0757
D · No harm found
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Corrected 2021-08-27
4 earlier / fire-safety inspections (15 citations)
2018-08-24Health inspection8 citations
F-0580
E · No harm found
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected 2018-10-11
F-0641
D · No harm found
Ensure each resident receives an accurate assessment.
Corrected 2018-10-11
F-0676
D · No harm found
Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
Corrected 2018-10-11
F-0684
D · No harm found
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2018-10-11
F-0695
E · No harm found
Provide safe and appropriate respiratory care for a resident when needed.
Corrected 2018-10-11
F-0697
E · No harm found
Provide safe, appropriate pain management for a resident who requires such services.
Corrected 2018-10-11
F-0757
D · No harm found
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Corrected 2018-10-11
F-0842
D · No harm found
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected 2018-10-11
2023-12-06Fire-safety inspection3 citations
K-0291
D · No harm found
Install emergency lighting that can last at least 1 1/2 hours.
Corrected 2024-11-08
K-0921
D · No harm found
Ensure that testing and maintenance of electrical equipment is performed.
Corrected 2024-11-08
K-0932
D · No harm found
Meet other general requirements.
Corrected 2024-11-08
2021-07-15Fire-safety inspection3 citations
K-0352
F · No harm found
Properly install and monitor supervisory attachments on automatic sprinkler systems.
Corrected 2021-12-17
K-0353
F · No harm found
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2021-12-17
K-0761
F · No harm found
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Corrected 2021-12-17
2018-08-24Fire-safety inspection1 citation
K-0353
C · No harm found
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2020-08-31

Federal penalties

2025-08-20Fine$12,735
Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 495131.

Visitor reviews

What people say on Google.
3.543 ratings on Google
★★★★Donna Tittle · 2026-03-16 · via Google

“My sister is in rehab at NHC- Bristol having therapy from a fall!! My husband was there in 2021!! I would like to say that the entire experience has been amazing!! They both have been treated with the greatest respect and compassion!! The family was also treated with respect and compassion!! This facility is outstanding and I would highly recommend it to anyone who needs help!!”

★★★★★Brett Jones · 2026-03-24 · via Google

“I work with lots of patients from NHC Bristol. On every visit the staff are consistently pleasant, helpful, caring, and engaged. Sarah and Laura are wonderful to work with!”

★corny davis · 2026-03-20 · via Google

“This is my first night here and I have laid here over 3 hours without my night medicine I am 2nd day out on total knee replacement The therapist at the hospital said to stay ahead of the pain for successful RECOVERY and PT I have rang and rang the buzzer no one has come starting to get sick to my stomach”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google

Inside your report

What unlocks when you order.

Ownership & corporate history

Primary tier
Prior operators & transfers
Corporate network & affiliates
,
Owners' other facilities
· · 2 more

Inspection citations — last 5 years

Locked
The 23 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only
Active civil suits
#
Federal dockets
CDC infection data
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Citations, owner history, lawsuits — decoded into one PDF.
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Original records

Sources we pull for this facility.
Source
CMS Nursing Home Compare
data.cms.gov Provider Data Catalog
Last verified 2026-08-31
Source
Google Business Profile
Photos, reviews & hours
Displayed with attribution · refreshed on re-run
Source
Secretary of State filings
Entity & officer search
Pulled when a report is ordered
Source
PACER federal dockets
pacer.uscourts.gov
Pulled when a report is ordered