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Nursing homeFAID #11812

Nhc Healthcare, Hendersonville

370 OLD SHACKLE ISLAND RD, HENDERSONVILLE, TN, 37075

(615) 824-0720

nhccare.com

122 licensed beds

★★★★★3/5CMS Five-Star overall3/5 health inspections3/5 staffing4/5 quality measuresSource: CMS Care Compare

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Address

370 Old Shackle Island Rd

Hendersonville, TN 37075

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Public record summary

What we can show you for free.

Bed capacity

122

CMS facility ID

445191

Care type

Nursing home

County

Sumner

Facility name

Nhc Healthcare, Hendersonville

Street address

370 OLD SHACKLE ISLAND RD

City / state / ZIP

Hendersonville, TN 37075

Phone

(615) 824-0720

Website

nhccare.com

About this facility — Nhc Healthcare, Hendersonville

Nhc Healthcare, Hendersonville is a Medicare/Medicaid-certified skilled nursing facility in Hendersonville, Tennessee. It is licensed for 122 beds — close to the median for skilled nursing facilities in Tennessee (114 beds).

It is one of 12 senior care facilities in Hendersonville and 303 skilled nursing facilities across Tennessee. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited Nhc Healthcare, Hendersonville 20 times across 7 inspections in the last three years, and CMS has imposed $16,153 in fines. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Parent company

National Healthcare Corporation

Ownership type

For profit - Corporation

Registered owners & officers

Blackrock Inc

Additional disclosable party — since 2010

Dodson, Vicki

Operational control · Additional disclosable party — since 2019

Kidd, Brian

Operational control · Additional disclosable party — since 2023

Montgomery, David

Operational control · Additional disclosable party — since 2018

Morgan Stanley Institutional Advisors Llc

Indirect owner — since 2024

National Health Corporation

Additional disclosable party — since 2025

National Healthcare Corporation

Operational control · Additional disclosable party — since 2000

Newman, Bernadette

Operational control — since 2016

Nhc-op Lp

Operational control — since 2000

Nhc/delaware Inc

Indirect owner — since 2000

Shelly, Timothy

Operational control — since 2024

Ussery, Robert

Operational control — since 2009

Vanguard Group Inc

Additional disclosable party — since 2006

Vincent, Brandon

Governing body · Officer · Operational control — since 2024

Regulatory standing

Federal court records

20 naming its parent company — view the cases (a listed case is not a finding of wrongdoing)

Licensed / certified since

1986-04-04

CMS overall rating

3 of 5 stars

Health deficiencies

2 at the last standard inspection

Federal fines

$16,153 total

Last standard inspection

2026-03-18

Nurse staffing

3.5 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges

$402 per day (≈ $12,220/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.

Payer mix (resident days)

61% Medicaid · 8% Medicare · 32% private/other

Occupancy

82% (fiscal year 2023)

Vs. state median

10% above the TN median of $367/day — full state cost breakdown

Services & coverage

Licensed beds

122

Medicare

Accepted

Medicaid

Accepted

Wheelchair accessible

entrance and parking

Visiting hours

Monday: 8:00 AM – 5:00 PM · Tuesday: 8:00 AM – 5:00 PM · Wednesday: 8:00 AM – 5:00 PM · Thursday: 8:00 AM – 5:00 PM · Friday: 8:00 AM – 5:00 PM · Saturday: Closed · Sunday: Closed

Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-08-31. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

CleanNo food-safety or dietary citations in the last three years of federal inspections.

2025-11-04Health inspectionComplaint-triggered2 citations

F-0657

E · No harm foundFrom a complaint

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Corrected 2025-11-25

F-0689

J · Immediate jeopardyFrom a complaint

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2024-12-17

2022-06-08Health inspection8 citations

F-0558

D · No harm found

Reasonably accommodate the needs and preferences of each resident.

Corrected 2022-07-22

F-0574

D · No harm found

The resident has the right to receive notices in a format and a language he or she understands.

Corrected 2022-07-22

F-0657

D · No harm found

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Corrected 2022-07-22

F-0677

D · No harm found

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2022-07-22

F-0695

D · No harm found

Provide safe and appropriate respiratory care for a resident when needed.

Corrected 2022-07-22

F-0761

D · No harm found

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2022-07-22

F-0880

D · No harm found

Provide and implement an infection prevention and control program.

Corrected 2022-07-22

F-0921

D · No harm found

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

Corrected 2022-07-22

3 earlier / fire-safety inspections (10 citations)

2019-07-11Health inspection6 citations

F-0638

D · No harm found

Assure that each resident’s assessment is updated at least once every 3 months.

Corrected 2019-08-20

F-0657

D · No harm found

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Corrected 2019-08-20

F-0690

D · No harm found

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Corrected 2019-08-20

F-0695

D · No harm found

Provide safe and appropriate respiratory care for a resident when needed.

Corrected 2019-08-20

F-0711

D · No harm found

Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.

Corrected 2019-08-20

F-0712

D · No harm found

Ensure that the resident and his/her doctor meet face-to-face at all required visits.

Corrected 2019-08-20

2026-03-18Fire-safety inspection2 citations

K-0232

D · No harm found

Have corridors or aisles that are unobstructed and are at least 8 feet in width.

Corrected 2026-04-22

K-0291

D · No harm found

Install emergency lighting that can last at least 1 1/2 hours.

Corrected 2026-04-10

2019-07-11Fire-safety inspection2 citations

K-0232

E · No harm found

Have corridors or aisles that are unobstructed and are at least 8 feet in width.

Corrected 2019-08-25

K-0920

F · No harm found

Ensure proper usage of power strips and extension cords.

Corrected 2019-08-25

Federal penalties

2025-11-04Fine$16,153

Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 445191.

Visitor reviews

What people say on Google.

3.434 ratings on Google

★★★★★Andy Logan · 2026-06-16 · via Google
“I can't say enough how terrific and compassionate the people at NHC were. My dad spent the last 4 months of his life at NHC and experienced nothing but top notch nursing home care. When he passed away, I got genuine sympathy and hugs. Great staff all around.”

★★★★★Robin Schaffer · 2026-03-24 · via Google
“My dad was a resident at NHC Hendersonville first in rehab and then in hospice. The care and compassion he received, and the family received, during his care was superb. My only comment would be to update the facility.”

★★P DORRIS · 2026-01-21 · via Google
“Went to see friend thats there. Walked up to desk, 3 nurses standing there, one walked off another looked at me,turned and walked away. Another ask if i needed something. I ask what room,and another nurse came out, she was very kind. Told me down hall to another nurse station. Got there, 2 more nurses, extremely rude. Hateful,not helpful. And nobody was busy. My friend had said they werent helpin…”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google

Inside your report

What unlocks when you order.

Ownership & corporate history

Primary tier

Prior operators & transfers

Corporate network & affiliates

Owners' other facilities

· · 2 more

Inspection citations — last 5 years

Locked

The 20 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only

Active civil suits

Federal dockets

CDC infection data

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Citations, owner history, lawsuits — decoded into one PDF.

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Original records

Sources we pull for this facility.

Source

CMS Nursing Home Compare

data.cms.gov Provider Data Catalog

Last verified 2026-08-31

Source

Google Business Profile

Photos, reviews & hours

Displayed with attribution · refreshed on re-run

Source

Secretary of State filings

Entity & officer search

Pulled when a report is ordered

Source

PACER federal dockets

pacer.uscourts.gov

Pulled when a report is ordered