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Nursing homeFAID #7001

Nhc Healthcare, Joplin

2700 EAST 34TH STREET, JOPLIN, MO, 64803

(417) 781-1737

124 licensed beds

CMS rates Nhc Healthcare, Joplin 3 out of 5 overall. Federal inspectors issued 37 citations across 8 inspections in the last three years, with no federal fines. Listing last updated 2026-11-06.

★★★★★3/5CMS Five-Star overall3/5 health inspections2/5 staffing3/5 quality measuresSource: CMS Care Compare

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Photo via Google · Christina L

Address

2700 East 34th Street

Joplin, MO 64803

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Public record summary

What we can show you for free.

Bed capacity

124

State license

052695

CMS facility ID

265175

Care type

Nursing home

Facility name

Nhc Healthcare, Joplin

Street address

2700 EAST 34TH STREET

City / state / ZIP

Joplin, MO 64803

Phone

(417) 781-1737

Website

nhccare.com

State license #

052695

About this facility — Nhc Healthcare, Joplin

Nhc Healthcare, Joplin is a Medicare/Medicaid-certified skilled nursing facility in Joplin, Missouri. It is licensed for 124 beds — above the median for skilled nursing facilities in Missouri (97 beds).

It is one of 16 senior care facilities in Joplin and 487 skilled nursing facilities across Missouri. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

It is listed as part of National Healthcare, a group of 76 facilities on this site.

Federal inspectors have cited Nhc Healthcare, Joplin 37 times across 8 inspections in the last three years, including 2 food-safety citations; no federal fines are on record. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on November 6, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Operator / owner

Nhc Healthcare / Joplin, Llc

Parent company

National Healthcare Corporation

Ownership type

For profit - Limited Liability company

Administrator

Stephanie Jones

Registered owners & officers

Blackrock Inc

Additional disclosable party — since 2010

Chance, Jolie

Operational control · Additional disclosable party — since 2000

Dodson, Vicki

Operational control · Additional disclosable party — since 2019

Jones, Stephanie

Operational control · Additional disclosable party — since 2022

Kidd, Brian

Operational control · Additional disclosable party — since 2017

National Health Corporation

Additional disclosable party — since 2025

National Healthcare Corporation

Operational control · Additional disclosable party — since 2000

Nhc-op Lp

Operational control — since 2000

Nhc/delaware Inc

Direct owner — since 2000

Rector, Melvin

Governing body · Officer · Operational control — since 2000

Shockley, Cassandra

Operational control — since 2021

Ussery, Robert

Operational control — since 2000

Vanguard Group Inc

Additional disclosable party — since 2006

Regulatory standing

Federal court records

20 naming its parent company — view the cases (a listed case is not a finding of wrongdoing)

Licensed / certified since

1982-09-07

License expires

2027-03-31

CMS overall rating

3 of 5 stars

Health deficiencies

11 at the last standard inspection

Federal fines

None on record

Last standard inspection

2025-08-04

Nurse staffing

3.3 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges

$273 per day (≈ $8,300/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.

Payer mix (resident days)

58% Medicaid · 2% Medicare · 40% private/other

Occupancy

60% (fiscal year 2023)

Vs. state median

6% above the MO median of $257/day — full state cost breakdown

Services & coverage

Licensed beds

124

Licensed as

SNF

Memory care

Yes — dedicated memory care

Medicare

Accepted

Medicaid

Accepted

Wheelchair accessible

entrance and parking

Visiting hours

Monday: 8:00 AM – 5:00 PM · Tuesday: 8:00 AM – 5:00 PM · Wednesday: 8:00 AM – 5:00 PM · Thursday: 8:00 AM – 5:00 PM · Friday: 8:00 AM – 5:00 PM · Saturday: Closed · Sunday: Closed

Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-11-06. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 2 food-safety citations on its three-year record — flagged below among the inspections.

2026-07-17Health inspectionComplaint-triggered4 citations

F-0550

E · No harm foundFrom a complaint

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Corrected 2026-08-07

F-0580

D · No harm foundFrom a complaint

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Corrected 2026-08-10

F-0690

E · No harm foundFrom a complaint

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Corrected 2026-08-07

F-0921

D · No harm foundFrom a complaint

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

Corrected 2026-08-07

2025-08-04Health inspection7 citations

F-0678

E · No harm found

Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.

Corrected 2025-09-16

F-0679

D · No harm found

Provide activities to meet all resident's needs.

Corrected 2025-09-16

F-0759

D · No harm found

Ensure medication error rates are not 5 percent or greater.

Corrected 2025-09-16

F-0760

D · No harm found

Ensure that residents are free from significant medication errors.

Corrected 2025-09-16

F-0812

F · No harm foundFood safety

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2025-09-16

F-0880

D · No harm found

Provide and implement an infection prevention and control program.

Corrected 2025-09-16

F-0883

E · No harm found

Develop and implement policies and procedures for flu and pneumonia vaccinations.

Corrected 2025-09-16

6 earlier / fire-safety inspections (26 citations)

2024-06-24Health inspectionComplaint-triggered1 citation

F-0686

G · Actual harmFrom a complaint

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Corrected 2024-07-24

2023-10-27Health inspection9 citations

F-0698

D · No harm found

Provide safe, appropriate dialysis care/services for a resident who requires such services.

Corrected 2023-12-11

F-0725

E · No harm found

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

Corrected 2023-12-11

F-0755

D · No harm found

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Corrected 2023-12-11

F-0757

D · No harm found

Ensure each resident’s drug regimen must be free from unnecessary drugs.

Corrected 2023-12-11

F-0758

D · No harm found

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Corrected 2023-12-11

F-0760

D · No harm found

Ensure that residents are free from significant medication errors.

Corrected 2023-12-11

F-0883

D · No harm found

Develop and implement policies and procedures for flu and pneumonia vaccinations.

Corrected 2023-12-11

F-0887

E · No harm found

Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.

Corrected 2023-12-11

F-0947

D · No harm found

Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.

Corrected 2023-12-11

2021-05-03Health inspection9 citations

F-0677

D · No harm found

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2021-06-12

F-0684

E · No harm found

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2021-06-17

F-0686

D · No harm found

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Corrected 2021-06-12

F-0690

D · No harm found

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Corrected 2021-06-12

F-0695

E · No harm found

Provide safe and appropriate respiratory care for a resident when needed.

Corrected 2021-06-17

F-0742

D · No harm found

Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.

Corrected 2021-06-17

F-0812

F · No harm foundFood safety

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2021-06-17

F-0880

D · No harm found

Provide and implement an infection prevention and control program.

Corrected 2021-06-17

F-0921

D · No harm found

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

Corrected 2021-06-17

2025-08-04Fire-safety inspection2 citations

K-0211

E · No harm found

Keep aisles, corridors, and exits free of obstruction in case of emergency.

Corrected 2025-09-16

K-0920

E · No harm found

Ensure proper usage of power strips and extension cords.

Corrected 2025-09-16

2023-10-27Fire-safety inspection3 citations

K-0291

F · No harm found

Install emergency lighting that can last at least 1 1/2 hours.

Corrected 2023-10-28

K-0321

E · No harm found

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

Corrected 2023-10-28

K-0372

F · No harm found

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

Corrected 2023-10-28

2021-05-03Fire-safety inspection2 citations

K-0911

F · No harm found

Meet requirements for the installation and maintenance of electrical systems.

Corrected 2021-05-20

K-0920

D · No harm found

Ensure proper usage of power strips and extension cords.

Corrected 2021-05-20

Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 265175.

Quality of care & staffing

How it compares in Missouri.

Inspection citations, 3 years

More than 32% of nursing homes in the state

State median: 50

Federal fines, 3 years

No federal fines on record

State median: $0

Nurse staffing, hours per resident per day

3.3

Higher than 46% of nursing homes in the state

State median: 3.4

Nursing staff turnover, annual

53%

Higher than 39% of nursing homes in the state

State median: 57%

Resident outcomes

On 19 federal quality measures, this facility does better than the Missouri average on 11 and worse on 6. Differences within 10% of the average are shown as near average.

Long-stay residents	This facility	State	US	Compared with state
Need for help with daily activities has increased	28.0%	17.4%	13.5%	Worse than state
Lose too much weight	7.3%	5.1%	5.1%	Worse than state
With a catheter inserted and left in their bladder	0.6%	0.9%	0.7%	Better than state
With a urinary tract infection	1.8%	2.2%	1.5%	Better than state
Have depressive symptoms	2.7%	20.0%	13.5%	Better than state
Were physically restrained	0.0%	0.0%	0.1%	Better than state
Experiencing one or more falls with major injury	5.9%	4.0%	3.2%	Worse than state
Assessed and appropriately given the pneumococcal vaccine	95.1%	84.0%	93.7%	Better than state
Ability to walk independently worsened	30.7%	15.8%	12.7%	Worse than state
Received an antianxiety or hypnotic medication	24.4%	25.6%	19.5%	Near state average
Assessed and appropriately given the seasonal influenza vaccine	100.0%	90.8%	95.3%	Better than state
With pressure ulcers	2.5%	4.4%	4.5%	Better than state
With new or worsened bowel or bladder incontinence	25.6%	17.1%	18.3%	Worse than state
Received an antipsychotic medication	4.5%	23.5%	15.4%	Better than state
Hospitalizations per 1000 long-stay resident days	1.91	1.98	1.81	Near state average
Outpatient emergency department visits per 1000 long-stay resident days	0.34	2.16	1.69	Better than state

Short-stay residents	This facility	State	US	Compared with state
Assessed and appropriately given the pneumococcal vaccine	92.4%	65.7%	82.3%	Better than state
Newly received an antipsychotic medication	4.8%	2.1%	1.5%	Worse than state
Were assessed and appropriately given the seasonal influenza vaccine	96.6%	61.4%	80.1%	Better than state

Source: CMS MDS and Medicare claims quality measures, measure period 2025Q3-2026Q2. Averages are computed from all nursing homes reporting each measure.

Cited more than once

The same rule cited at separate inspections can point to a problem that wasn't fully fixed.

F-0690 2 inspections. Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
F-0921 2 inspections. Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
F-0760 2 inspections. Ensure that residents are free from significant medication errors.
F-0812 2 inspections. Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F-0880 2 inspections. Provide and implement an infection prevention and control program.
F-0883 2 inspections. Develop and implement policies and procedures for flu and pneumonia vaccinations.

What its owners also hold

Nhc/delaware Inc has an ownership stake on file at 46 nursing homes, averaging 4 of 5 on CMS's overall rating.

Source: CMS ownership filings. Shows organizations with an ownership stake; people are left out.

Verify & compare

Where to check, and what's nearby.

Who to contact in Missouri

Licensing: Missouri Department of Health and Senior Services, Section for Long-Term Care Regulation
File a complaint: 800-392-0210 · Online
Long-Term Care Ombudsman: 800-309-3282. A free advocate for residents and families.
Adult Protective Services: 800-392-0210. Some states send facility cases to licensing instead. In an emergency, call 911.
Eldercare Locator: 800-677-1116, a federal service for local aging help.

Nearest emergency hospitals

Freeman Health System - Freeman West, about 2.2 miles. CMS rating 2 of 5.
Freeman Neosho Hospital, about 14 miles. CMS rating 4 of 5.
Mercy Hospital Columbus, about 21 miles.

Source: CMS Hospital General Information. Straight-line distance.

Nearby facilities with inspection records

Joplin Gardens, Joplin, about 2.2 miles. CMS rating 1 of 5.
Aspire Senior Living Joplin, Joplin, about 3.1 miles. CMS rating 2 of 5.
Communities of Wildwood Ranch, Joplin, about 5.7 miles. CMS rating 5 of 5.
Westgate, Joplin, about 5.7 miles. CMS rating 2 of 5.
Aspire Senior Living Webb City, Webb City, about 7.2 miles. CMS rating 2 of 5.

Visitor reviews

What people say on Google.

2.937 ratings on Google

★Sherri Brinkoetter · 2026-05-01 · via Google
“My mother stayed for a few days after being in the hospital. I thought we were putting her in good hands but I was mistaken. The first night, an expensive cork cup disappeared out of her room. Then they over worked her in PT and a woman that was walking with a walker needed a wheelchair. I was told she had neuropathy. Later it was found that her tendons were pulled. One morning I came in ea…”

★Terry · 2026-01-21 · via Google
“This is a filthy, negligent, emotionally bankrupt facility. AVOID it at all costs. The Administrator is toxic and hateful to clients. The staff is barely competent. There is revolving door of new employees that don't stay because the conditions for both staff and clients are unbearable. The clients sit all day with nothing to do. There are no activities other than serving ice cream and digital bin…”

★★★★★Natalie · 2025-09-18 · via Google
“Highly recommended! I am in healthcare. I did my clinicals here. I insisted on this place for my father. Later I insisted on this place for my mother. The issues, abuse and challenges that employees in healthcare have to deal with is extremely challenging. The nursing staff is very attentive and patient ! Anytime I have ever had a concern the staff went above and beyond to resolve any issue in wha…”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google

Inside your report

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Ownership & corporate history

Primary tier

Prior operators & transfers

Corporate network & affiliates

Owners' other facilities

· · 2 more

Inspection citations — last 5 years

Locked

The 37 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only

Active civil suits

Federal dockets

CDC infection data

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Original records

Sources we pull for this facility.

Source

CMS Nursing Home Compare

data.cms.gov Provider Data Catalog

Last verified 2026-11-06

Source

Google Business Profile

Photos, reviews & hours

Displayed with attribution · refreshed on re-run

Source

Secretary of State filings

Entity & officer search

Pulled when a report is ordered

Source

PACER federal dockets

pacer.uscourts.gov

Pulled when a report is ordered