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Nursing homeFAID #11753

Nhc Healthcare, Milan

8017 DOGWOOD LANE, MILAN, TN, 38358

(731) 686-8373

nhccare.com

117 licensed beds

★★★★★4/5CMS Five-Star overall3/5 health inspections3/5 staffing5/5 quality measuresSource: CMS Care Compare

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Photo via Google · Tina Burnett-Chruszczyk

Address

8017 Dogwood Lane

Milan, TN 38358

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Public record summary

What we can show you for free.

Bed capacity

117

CMS facility ID

445069

Care type

Nursing home

County

Gibson

Facility name

Nhc Healthcare, Milan

Street address

8017 DOGWOOD LANE

City / state / ZIP

Milan, TN 38358

Phone

(731) 686-8373

Website

nhccare.com

About this facility — Nhc Healthcare, Milan

Nhc Healthcare, Milan is a Medicare/Medicaid-certified skilled nursing facility in Milan, Tennessee. It is licensed for 117 beds — close to the median for skilled nursing facilities in Tennessee (114 beds).

It is one of 3 senior care facilities in Milan and 303 skilled nursing facilities across Tennessee. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited Nhc Healthcare, Milan 25 times across 7 inspections in the last three years, including 1 food-safety citation; no federal fines are on record. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Parent company

National Healthcare Corporation

Ownership type

For profit - Limited Liability company

Registered owners & officers

Bidwell, Charles

Governing body · Officer · Operational control — since 2021

Blackrock Inc

Additional disclosable party — since 2010

Carroll, Loren

Operational control · Additional disclosable party — since 2020

Dodson, Vicki

Operational control · Additional disclosable party — since 2019

Graves, Rebecca

Operational control — since 1992

Kidd, Brian

Operational control · Additional disclosable party — since 2017

Mchale, Patrick

Operational control · Additional disclosable party — since 2016

National Health Corporation

Additional disclosable party — since 2025

National Healthcare Corporation

Operational control · Additional disclosable party — since 2000

Nhc-op Lp

Operational control — since 2000

Shelly, Timothy

Operational control — since 2024

Ussery, Robert

Operational control — since 2017

Vanguard Group Inc

Additional disclosable party — since 2006

Regulatory standing

Federal court records

20 naming its parent company — view the cases (a listed case is not a finding of wrongdoing)

Licensed / certified since

1986-12-31

CMS overall rating

4 of 5 stars

Health deficiencies

7 at the last standard inspection

Federal fines

None on record

Last standard inspection

2025-08-27

Nurse staffing

3.8 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges

$333 per day (≈ $10,120/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.

Payer mix (resident days)

61% Medicaid · 11% Medicare · 29% private/other

Occupancy

86% (fiscal year 2023)

Vs. state median

9% below the TN median of $367/day — full state cost breakdown

Services & coverage

Licensed beds

117

Medicare

Accepted

Medicaid

Accepted

Wheelchair accessible

entrance and parking

Visiting hours

Monday: 8:00 AM – 5:00 PM · Tuesday: 8:00 AM – 5:00 PM · Wednesday: 8:00 AM – 5:00 PM · Thursday: 8:00 AM – 5:00 PM · Friday: 8:00 AM – 5:00 PM · Saturday: Closed · Sunday: Closed

Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-08-31. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 1 food-safety citation on its three-year record — flagged below among the inspections.

2025-08-27Health inspection7 citations

F-0569

D · No harm found

Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.

Corrected 2025-09-05

F-0689

E · No harm found

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2025-08-28

F-0693

D · No harm found

Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

Corrected 2025-09-05

F-0695

D · No harm found

Provide safe and appropriate respiratory care for a resident when needed.

Corrected 2025-09-05

F-0732

D · No harm found

Post nurse staffing information every day.

Corrected 2025-09-05

F-0761

D · No harm found

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2025-09-05

F-0880

D · No harm found

Provide and implement an infection prevention and control program.

Corrected 2025-11-05

2024-12-18Health inspectionComplaint-triggered1 citation

F-0689

D · No harm foundFrom a complaint

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2024-12-25

5 earlier / fire-safety inspections (17 citations)

2021-06-30Health inspection3 citations

F-0550

E · No harm found

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Corrected 2021-08-13

F-0690

D · No harm found

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Corrected 2021-08-13

F-0812

E · No harm foundFood safety

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2021-08-13

2019-08-01Health inspection2 citations

F-0610

D · No harm found

Respond appropriately to all alleged violations.

Corrected 2019-08-01

F-0880

D · No harm found

Provide and implement an infection prevention and control program.

Corrected 2019-08-04

2021-06-30Fire-safety inspection5 citations

E-0004

D · No harm found

Develop and maintain an Emergency Preparedness Program (EP).

Corrected 2021-07-19

E-0013

D · No harm found

Develop Emergency Preparedness policies and procedures.

Corrected 2021-07-19

K-0712

D · No harm found

Have simulated fire drills held at unexpected times.

Corrected 2021-06-28

K-0781

D · No harm found

Have restrictions on the use of portable space heaters.

Corrected 2021-06-28

K-0920

D · No harm found

Ensure proper usage of power strips and extension cords.

Corrected 2021-06-28

2019-08-01Fire-safety inspection2 citations

K-0351

E · No harm found

Install an approved automatic sprinkler system.

Corrected 2019-08-07

K-0920

B · No harm found

Ensure proper usage of power strips and extension cords.

Corrected 2019-07-30

2018-09-27Fire-safety inspection5 citations

E-0022

C · No harm found

Establish policies and procedures for sheltering.

Corrected 2018-10-09

K-0353

D · No harm found

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2018-10-09

K-0363

D · No harm found

Install corridor and hallway doors that block smoke.

Corrected 2018-09-25

K-0920

C · No harm found

Ensure proper usage of power strips and extension cords.

Corrected 2018-09-25

K-0923

D · No harm found

Have proper medical gas storage and administration areas.

Corrected 2018-09-25

Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 445069.

Visitor reviews

What people say on Google.

3.524 ratings on Google

★★★★★Chris Varoutsos · 2025-12-31 · via Google
“My mother in law was here (NHC) for a few weeks. These folks were so great and caring. The nurses and attendants were amazing. The facility was very clean and well cared for. Everyone new everyone and they were all greeted by name. I am going to mention a few names I remember and they are remembered because of how outstanding they were in caring for my mother in law. Becky manager, Kirsten intake,…”

★★★★★Tina Burnett-Chruszczyk · 2019-05-21 · via Google
“The facility is very clean, the grounds for patients and families in the back yard area are beautiful. The food the patient's recieve is very good, better then most hospitals and long term living. The staff is very friendly and helpful in most of their ways of handling difficult situations. I'd say that having volunteers with companion puppies and dogs would be a great bonus to have on a daily bas…”

★★★★Superstar- Me too · 2025-12-26 · via Google
“My mother went to NHC from November 21, 2025 to December 11, 2025. Nurse Kristen McMackins and Social WorkerJodie Forsythe were friendly to work with regarding our mothers care. Staff were knowledgeable and very kind. Food and meals were fine. They cleaned rooms daily. PT was great but my mom caught a cold from one lady with a cough, or her roommate. My mom had a viral infection, high blood p…”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google

Inside your report

What unlocks when you order.

Ownership & corporate history

Primary tier

Prior operators & transfers

Corporate network & affiliates

Owners' other facilities

· · 2 more

Inspection citations — last 5 years

Locked

The 25 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only

Active civil suits

Federal dockets

CDC infection data

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Original records

Sources we pull for this facility.

Source

CMS Nursing Home Compare

data.cms.gov Provider Data Catalog

Last verified 2026-08-31

Source

Google Business Profile

Photos, reviews & hours

Displayed with attribution · refreshed on re-run

Source

Secretary of State filings

Entity & officer search

Pulled when a report is ordered

Source

PACER federal dockets

pacer.uscourts.gov

Pulled when a report is ordered