Home›Browse›Missouri›Saint Charles›Nhc Healthcare, St Charles

Nursing homeFAID #6994

Nhc Healthcare, St Charles

35 SUGAR MAPLE LANE, SAINT CHARLES, MO, 63303

(636) 946-8887

120 licensed beds

CMS rates Nhc Healthcare, St Charles 4 out of 5 overall. Federal inspectors issued 38 citations across 7 inspections in the last three years, with no federal fines. Listing last updated 2026-11-06.

★★★★★4/5CMS Five-Star overall4/5 health inspections3/5 staffing4/5 quality measuresSource: CMS Care Compare

Generate this report

Primary Report$79 Advanced Report$99

Delivered within 24–48 hours

Photo via Google · NHC HealthCare

Address

35 Sugar Maple Lane

Saint Charles, MO 63303

Get directions

Map facilities in this area

All facilities in Saint Charles

Public record summary

What we can show you for free.

Bed capacity

120

State license

053334

CMS facility ID

265166

Care type

Nursing home

Facility name

Nhc Healthcare, St Charles

Street address

35 SUGAR MAPLE LANE

City / state / ZIP

Saint Charles, MO 63303

Phone

(636) 946-8887

Website

nhccare.com

State license #

053334

About this facility — Nhc Healthcare, St Charles

Nhc Healthcare, St Charles is a Medicare/Medicaid-certified skilled nursing facility in Saint Charles, Missouri. It is licensed for 120 beds — above the median for skilled nursing facilities in Missouri (97 beds).

It is one of 15 senior care facilities in Saint Charles and 487 skilled nursing facilities across Missouri. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

It is listed as part of National Healthcare, a group of 76 facilities on this site.

Federal inspectors have cited Nhc Healthcare, St Charles 38 times across 7 inspections in the last three years, including 1 food-safety citation; no federal fines are on record. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on November 6, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Operator / owner

Nhc Healthcare / St Charles, Llc

Parent company

National Healthcare Corporation

Ownership type

For profit - Corporation

Administrator

Emma Meyers

Registered owners & officers

Benson, Denise

Operational control — since 1998

Bidwell, Charles

Operational control — since 2025

Blackrock Inc

Additional disclosable party — since 2010

Dodson, Vicki

Operational control · Additional disclosable party — since 2019

Itzkowitz, Andrea

Operational control · Additional disclosable party — since 2000

Kidd, Brian

Operational control · Additional disclosable party — since 2017

Meyers, Emma

Operational control · Additional disclosable party — since 2025

National Health Corporation

Additional disclosable party — since 2025

National Health Investors, Inc.

Additional disclosable party — since 1991

National Healthcare Corporation

Operational control · Additional disclosable party — since 2000

Nhc-op Lp

Operational control — since 2000

Nhc/delaware Inc

Direct owner — since 2000

Rector, Melvin

Governing body · Officer · Operational control — since 2000

Vanguard Group Inc

Additional disclosable party — since 2006

Regulatory standing

Federal court records

20 naming its parent company — view the cases (a listed case is not a finding of wrongdoing)

Licensed / certified since

1982-04-15

License expires

2028-01-31

CMS overall rating

4 of 5 stars

Health deficiencies

3 at the last standard inspection

Federal fines

None on record

Last standard inspection

2024-06-20

Nurse staffing

3.1 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges

$309 per day (≈ $9,390/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.

Payer mix (resident days)

60% Medicaid · 4% Medicare · 37% private/other

Occupancy

71% (fiscal year 2023)

Vs. state median

20% above the MO median of $257/day — full state cost breakdown

Services & coverage

Licensed beds

120

Licensed as

SNF

Medicare

Accepted

Medicaid

Accepted

Wheelchair accessible

entrance and parking

Visiting hours

Monday: 8:00 AM – 5:00 PM · Tuesday: 8:00 AM – 5:00 PM · Wednesday: 8:00 AM – 5:00 PM · Thursday: 8:00 AM – 5:00 PM · Friday: 8:00 AM – 5:00 PM · Saturday: Closed · Sunday: Closed

Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-11-06. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 1 food-safety citation on its three-year record — flagged below among the inspections.

2024-06-20Health inspection3 citations

F-0689

D · No harm found

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2024-07-29

F-0880

E · No harm found

Provide and implement an infection prevention and control program.

Corrected 2024-09-05

F-0909

E · No harm found

Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.

Corrected 2024-07-29

2024-01-19Health inspectionComplaint-triggered1 citation

F-0602

E · No harm foundFrom a complaint

Protect each resident from the wrongful use of the resident's belongings or money.

Corrected 2024-01-12

5 earlier / fire-safety inspections (34 citations)

2022-11-10Health inspection3 citations

F-0641

E · No harm found

Ensure each resident receives an accurate assessment.

Corrected 2022-12-23

F-0761

D · No harm found

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2022-12-23

F-0812

E · No harm foundFood safety

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2022-12-23

2019-10-11Health inspection1 citation

F-0730

C · No harm found

Observe each nurse aide's job performance and give regular training.

Corrected 2019-11-05

2024-06-20Fire-safety inspection14 citations

E-0013

F · No harm found

Develop Emergency Preparedness policies and procedures.

Corrected 2024-07-29

E-0026

F · No harm found

Establish roles under a Waiver declared by secretary.

Corrected 2024-07-29

K-0100

E · No harm found

Meet other general requirements.

Corrected 2024-07-29

K-0211

E · No harm found

Keep aisles, corridors, and exits free of obstruction in case of emergency.

Corrected 2024-07-29

K-0291

E · No harm found

Install emergency lighting that can last at least 1 1/2 hours.

Corrected 2024-07-29

K-0311

E · No harm found

Have an enclosure around a vertical opening shaft.

Corrected 2024-07-29

K-0353

E · No harm found

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2024-07-29

K-0363

E · No harm found

Install corridor and hallway doors that block smoke.

Corrected 2024-07-29

K-0372

E · No harm found

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

Corrected 2024-07-29

K-0918

F · No harm found

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2024-07-29

K-0919

F · No harm found

Meet requirements for the use of electrical equipment.

Corrected 2024-07-29

K-0920

E · No harm found

Ensure proper usage of power strips and extension cords.

Corrected 2024-07-29

K-0921

F · No harm found

Ensure that testing and maintenance of electrical equipment is performed.

Corrected 2024-07-29

K-0923

E · No harm found

Have proper medical gas storage and administration areas.

Corrected 2024-07-29

2022-11-10Fire-safety inspection12 citations

E-0020

F · No harm found

Establish policies and procedures including evacuation.

Corrected 2022-12-23

K-0100

E · No harm found

Meet other general requirements.

Corrected 2022-12-23

K-0222

E · No harm found

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

Corrected 2022-12-23

K-0311

E · No harm found

Have an enclosure around a vertical opening shaft.

Corrected 2022-12-23

K-0324

E · No harm found

Provide properly protected cooking facilities.

Corrected 2022-12-23

K-0353

F · No harm found

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2022-12-23

K-0363

E · No harm found

Install corridor and hallway doors that block smoke.

Corrected 2022-12-23

K-0741

E · No harm found

Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

Corrected 2022-12-23

K-0918

F · No harm found

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2022-12-23

K-0920

F · No harm found

Ensure proper usage of power strips and extension cords.

Corrected 2022-12-23

K-0921

F · No harm found

Ensure that testing and maintenance of electrical equipment is performed.

Corrected 2022-12-23

K-0923

E · No harm found

Have proper medical gas storage and administration areas.

Corrected 2022-12-23

2019-10-11Fire-safety inspection4 citations

K-0211

F · No harm found

Keep aisles, corridors, and exits free of obstruction in case of emergency.

Corrected 2019-11-05

K-0293

F · No harm found

Have properly located and lighted "Exit" signs.

Corrected 2019-11-05

K-0355

F · No harm found

Properly select, install, inspect, or maintain portable fire extinguishes.

Corrected 2019-11-05

K-0923

F · No harm found

Have proper medical gas storage and administration areas.

Corrected 2019-11-05

Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 265166.

Quality of care & staffing

How it compares in Missouri.

Inspection citations, 3 years

More than 34% of nursing homes in the state

State median: 50

Federal fines, 3 years

No federal fines on record

State median: $0

Nurse staffing, hours per resident per day

3.1

Higher than 31% of nursing homes in the state

State median: 3.4

Nursing staff turnover, annual

57%

Higher than 49% of nursing homes in the state

State median: 57%

Resident outcomes

On 21 federal quality measures, this facility does better than the Missouri average on 17 and worse on 3. Differences within 10% of the average are shown as near average.

Long-stay residents	This facility	State	US	Compared with state
Need for help with daily activities has increased	9.7%	17.4%	13.5%	Better than state
Lose too much weight	2.5%	5.1%	5.1%	Better than state
With a catheter inserted and left in their bladder	0.0%	0.9%	0.7%	Better than state
With a urinary tract infection	1.9%	2.2%	1.5%	Better than state
Have depressive symptoms	0.0%	20.0%	13.5%	Better than state
Were physically restrained	0.0%	0.0%	0.1%	Better than state
Experiencing one or more falls with major injury	1.6%	4.0%	3.2%	Better than state
Assessed and appropriately given the pneumococcal vaccine	94.4%	84.0%	93.7%	Better than state
Ability to walk independently worsened	9.4%	15.8%	12.7%	Better than state
Received an antianxiety or hypnotic medication	27.6%	25.6%	19.5%	Near state average
Assessed and appropriately given the seasonal influenza vaccine	79.1%	90.8%	95.3%	Worse than state
With pressure ulcers	1.4%	4.4%	4.5%	Better than state
With new or worsened bowel or bladder incontinence	22.0%	17.1%	18.3%	Worse than state
Received an antipsychotic medication	8.7%	23.5%	15.4%	Better than state
Hospitalizations per 1000 long-stay resident days	2.41	1.98	1.81	Worse than state
Outpatient emergency department visits per 1000 long-stay resident days	1.39	2.16	1.69	Better than state

Short-stay residents	This facility	State	US	Compared with state
Assessed and appropriately given the pneumococcal vaccine	79.1%	65.7%	82.3%	Better than state
Newly received an antipsychotic medication	0.8%	2.1%	1.5%	Better than state
Were assessed and appropriately given the seasonal influenza vaccine	81.1%	61.4%	80.1%	Better than state
Were rehospitalized after a nursing home admission	22.9%	25.7%	23.4%	Better than state
Had an outpatient emergency department visit	11.0%	13.4%	11.8%	Better than state

Source: CMS MDS and Medicare claims quality measures, measure period 2025Q3-2026Q2. Averages are computed from all nursing homes reporting each measure.

Cited more than once

The same rule cited at separate inspections can point to a problem that wasn't fully fixed.

K-0923 3 inspections. Have proper medical gas storage and administration areas.
K-0100 2 inspections. Meet other general requirements.
K-0211 2 inspections. Keep aisles, corridors, and exits free of obstruction in case of emergency.
K-0311 2 inspections. Have an enclosure around a vertical opening shaft.
K-0353 2 inspections. Inspect, test, and maintain automatic sprinkler systems.
K-0363 2 inspections. Install corridor and hallway doors that block smoke.

What its owners also hold

Nhc/delaware Inc has an ownership stake on file at 46 nursing homes, averaging 4 of 5 on CMS's overall rating.

Source: CMS ownership filings. Shows organizations with an ownership stake; people are left out.

Verify & compare

Where to check, and what's nearby.

Who to contact in Missouri

Licensing: Missouri Department of Health and Senior Services, Section for Long-Term Care Regulation
File a complaint: 800-392-0210 · Online
Long-Term Care Ombudsman: 800-309-3282. A free advocate for residents and families.
Adult Protective Services: 800-392-0210. Some states send facility cases to licensing instead. In an emergency, call 911.
Eldercare Locator: 800-677-1116, a federal service for local aging help.

Nearest emergency hospitals

Ssm St Joseph Health Center, about 2.7 miles. CMS rating 3 of 5.
Barnes-jewish St Peters Hospital, about 3.8 miles. CMS rating 3 of 5.
Ssm Health Depaul Hospital St Louis, about 4.9 miles. CMS rating 4 of 5.

Source: CMS Hospital General Information. Straight-line distance.

Nearby facilities with inspection records

Lewis & Clark Gardens, Saint Charles, about 1.7 miles. CMS rating 1 of 5.
Aspen Point Health and Rehabilitation, Saint Charles, about 2.0 miles. CMS rating 2 of 5.
Laurel Meadows Wellness & Rehabilitation, Saint Charles, about 2.5 miles. CMS rating 2 of 5.
Mcclay Senior Care, Saint Peters, about 3.3 miles. CMS rating 3 of 5.
Windsor Estates of St Charles, Saint Charles, about 3.5 miles. CMS rating 1 of 5.

Visitor reviews

What people say on Google.

3.634 ratings on Google

★★★★★Janet Figge · 2025-12-01 · via Google
“When my 80 year old mother was injured, she required rehab and nursing care. I chose NHC after careful research and I can confirm they are true to their values and mission of quality care! The staff is amazing and attentive and the facility is a high standard of clean. We did not have to worry at all and slept great knowing Mom was in good hands. Truly everyone on the team was invested in Mom'…”

★★★★★Sharon Sidebottom · 2026-03-23 · via Google
“Wow, what a wonderful place. The entire staff was so caring and wonderful. Special thanks to Donna, Tyler And Justin, the physical therapists who helped me SO much in regaining mobility (I had a broken leg and ankle). Special thanks to Hema who took such good care of me. The techs and CNAs were kind and caring. The food was great! Also, the social workers went above and beyond to help me wit…”

★★★★★Mark Powers · 2025-06-03 · via Google
“I recently had the opportunity to meet the staff here when we placed my mom in their care. I have nothing but gratitude and deep respect for everyone I met and worked with. From the time my mom arrived until the day she passed she was treated with kindness and respect. It was as if she was part of their family. Her care was excellent. Everyone we encountered were friendly, professional and caring.…”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google

Inside your report

What unlocks when you order.

Ownership & corporate history

Primary tier

Prior operators & transfers

Corporate network & affiliates

Owners' other facilities

· · 2 more

Inspection citations — last 5 years

Locked

The 38 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only

Active civil suits

Federal dockets

CDC infection data

Unlock the full file

Citations, owner history, lawsuits — decoded into one PDF.

$79 $99 Advanced

Original records

Sources we pull for this facility.

Source

CMS Nursing Home Compare

data.cms.gov Provider Data Catalog

Last verified 2026-11-06

Source

Google Business Profile

Photos, reviews & hours

Displayed with attribution · refreshed on re-run

Source

Secretary of State filings

Entity & officer search

Pulled when a report is ordered

Source

PACER federal dockets

pacer.uscourts.gov

Pulled when a report is ordered