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Nursing homeFAID #11989

Nhc Place At Cool Springs

211 COOL SPRINGS BLVD, FRANKLIN, TN, 37067

(615) 778-6800

nhccare.com

121 licensed beds

★★★★★4/5CMS Five-Star overall4/5 health inspections4/5 staffing4/5 quality measuresSource: CMS Care Compare

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Photo via Google · Steve Dycus

Address

211 Cool Springs Blvd

Franklin, TN 37067

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Public record summary

What we can show you for free.

Bed capacity

121

CMS facility ID

445475

Care type

Nursing home

County

Williamson

Facility name

Nhc Place At Cool Springs

Street address

211 COOL SPRINGS BLVD

City / state / ZIP

Franklin, TN 37067

Phone

(615) 778-6800

Website

nhccare.com

About this facility — Nhc Place At Cool Springs

Nhc Place At Cool Springs is a Medicare/Medicaid-certified skilled nursing facility in Franklin, Tennessee. It is licensed for 121 beds — close to the median for skilled nursing facilities in Tennessee (114 beds).

It is one of 15 senior care facilities in Franklin and 303 skilled nursing facilities across Tennessee. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited Nhc Place At Cool Springs 22 times across 6 inspections in the last three years, including 1 food-safety citation; no federal fines are on record. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Operator / owner

R Ussery

Parent company

National Healthcare Corporation

Ownership type

For profit - Corporation

Registered owners & officers

Blackrock Inc

Additional disclosable party — since 2004

Dimensional Fund Advisors Lp

Additional disclosable party — since 2004

Dodson, Vicki

Operational control · Additional disclosable party — since 2019

Kidd, Brian

Operational control · Additional disclosable party — since 2023

Moore, Anthony

Operational control · Additional disclosable party — since 2019

Morgan Stanley

Additional disclosable party — since 2024

Morgan Stanley Institutional Advisors Llc

Indirect owner — since 2024

National Health Corporation

Additional disclosable party — since 2004

National Healthcare Corporation

Operational control · Additional disclosable party — since 2004

Nhc-op Lp

Operational control · Additional disclosable party — since 2004

Nhc/delaware Inc

Indirect owner — since 2004

Shelly, Timothy

Operational control — since 2024

Slandzicki, Alex

Operational control · Additional disclosable party — since 2021

Ussery, Robert

Operational control — since 2000

Vanguard Group Inc

Additional disclosable party — since 2017

Vincent, Brandon

Governing body · Officer · Operational control — since 2024

Williams, Kara

Operational control — since 2023

Regulatory standing

Federal court records

20 naming its parent company — view the cases (a listed case is not a finding of wrongdoing)

Licensed / certified since

2004-05-10

CMS overall rating

4 of 5 stars

Health deficiencies

1 at the last standard inspection

Federal fines

None on record

Last standard inspection

2022-09-14

Nurse staffing

5.0 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges

$368 per day (≈ $11,190/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.

Payer mix (resident days)

0% Medicaid · 25% Medicare · 75% private/other

Occupancy

69% (fiscal year 2023)

Vs. state median

right at the TN median of $367/day — full state cost breakdown

Services & coverage

Licensed beds

121

Medicare

Accepted

Medicaid

Accepted

Wheelchair accessible

entrance and parking

Visiting hours

Monday: 8:00 AM – 5:00 PM · Tuesday: 8:00 AM – 5:00 PM · Wednesday: 8:00 AM – 5:00 PM · Thursday: 8:00 AM – 5:00 PM · Friday: 8:00 AM – 5:00 PM · Saturday: Closed · Sunday: Closed

Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-08-31. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 1 food-safety citation on its three-year record — flagged below among the inspections.

2022-09-14Health inspection1 citation

F-0886

E · No harm found

Perform COVID19 testing on residents and staff.

Corrected 2022-10-29

2019-08-22Health inspection5 citations

F-0580

G · Actual harm

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Corrected 2019-10-04

F-0677

D · No harm found

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2019-10-04

F-0686

G · Actual harm

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Corrected 2019-10-04

F-0758

D · No harm found

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Corrected 2019-10-04

F-0812

F · No harm foundFood safety

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2019-10-04

4 earlier / fire-safety inspections (16 citations)

2018-10-17Health inspection2 citations

F-0689

D · No harm found

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2018-11-17

F-0761

D · No harm found

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2018-11-17

2022-09-14Fire-safety inspection2 citations

K-0211

D · No harm found

Keep aisles, corridors, and exits free of obstruction in case of emergency.

Corrected 2022-09-15

K-0321

D · No harm found

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

Corrected 2022-09-15

2019-08-22Fire-safety inspection4 citations

K-0324

D · No harm found

Provide properly protected cooking facilities.

Corrected 2019-09-12

K-0345

D · No harm found

Have approved installation, maintenance and testing program for fire alarm systems.

Corrected 2019-08-26

K-0353

D · No harm found

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2019-08-30

K-0920

D · No harm found

Ensure proper usage of power strips and extension cords.

Corrected 2019-09-20

2018-10-17Fire-safety inspection8 citations

E-0015

C · No harm found

Address subsistence needs for staff and patients.

Corrected 2018-10-22

E-0026

C · No harm found

Establish roles under a Waiver declared by secretary.

Corrected 2018-10-22

K-0311

D · No harm found

Have an enclosure around a vertical opening shaft.

Corrected 2018-12-11

K-0321

D · No harm found

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

Corrected 2018-12-10

K-0324

D · No harm found

Provide properly protected cooking facilities.

Corrected 2018-12-11

K-0353

D · No harm found

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2018-10-17

K-0372

D · No harm found

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

Corrected 2018-12-11

K-0923

D · No harm found

Have proper medical gas storage and administration areas.

Corrected 2018-12-10

Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 445475.

Visitor reviews

What people say on Google.

3.935 ratings on Google

★★MI AMOR · 2026-06-16 · via Google
“This place is understaffed and seriously needs to change that immediately as a whole lot of people here are not getting the care they deserve or the care they expected or the care they pay large amounts for. This place also needs more organization and to have areas used frequently wiped more often through the day like the tables used through the day. Health is a big part of healing. Nutrition is a…”

★Teresa Pulliam · 2026-07-11 · via Google
“I had reviewed NHC several months ago. They do have wonderful people BUT I did not realize they were not helping me to heal. Wound VACs are not always the answer which is their model of practice. Several months later I ended up at ADVANCE HEALTH CARE facilities in Nashville. Once released I have had Advanced Healthcare home nursing with me. We'll here I am practically healed. I am so thank…”

★★★★★Katie Partridge · 2026-02-15 · via Google
“We just moved our mom into the Assisted Living residence. We’ve only been working with NHC CS for about a week and mom has been there just a few nights. But out of the gate our experience has been wonderful. Everyone is so kind and helpful. The staff are knowledgeable and relaxed and so easy to work with. Our mom’s apartment is spacious and has a lot of natural light. And so far, she’s happy with …”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google

Inside your report

What unlocks when you order.

Ownership & corporate history

Primary tier

Prior operators & transfers

Corporate network & affiliates

Owners' other facilities

· · 2 more

Inspection citations — last 5 years

Locked

The 22 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only

Active civil suits

Federal dockets

CDC infection data

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Original records

Sources we pull for this facility.

Source

CMS Nursing Home Compare

data.cms.gov Provider Data Catalog

Last verified 2026-08-31

Source

Federal NPI Registry (NPPES)

NPI 1295834257

Monthly federal file

Source

Google Business Profile

Photos, reviews & hours

Displayed with attribution · refreshed on re-run

Source

Secretary of State filings

Entity & officer search

Pulled when a report is ordered