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Nursing homeFAID #6162

Niles Care Center

911 S 3RD ST, NILES, MI, 49120

(269) 684-4320

www.nilescarecenter.com

100 licensed beds

CMS rates Niles Care Center 1 out of 5 overall. Federal inspectors issued 74 citations across 15 inspections in the last three years, with $118,821 in fines. Listing last updated 2026-11-06.

★★★★★1/5CMS Five-Star overall1/5 health inspections3/5 staffing4/5 quality measuresSource: CMS Care Compare

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Photo via Google · Niles Care Center

Address

911 S 3rd St

Niles, MI 49120

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Public record summary

What we can show you for free.

Bed capacity

100

CMS facility ID

235361

Care type

Nursing home

County

Berrien

Facility name

Niles Care Center

Street address

911 S 3RD ST

City / state / ZIP

Niles, MI 49120

Phone

(269) 684-4320

Website

www.nilescarecenter.com

About this facility — Niles Care Center

Niles Care Center is a Medicare/Medicaid-certified skilled nursing facility in Niles, Michigan. It is licensed for 100 beds — close to the median for skilled nursing facilities in Michigan (100 beds).

It is one of 8 senior care facilities in Niles and 423 skilled nursing facilities across Michigan. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited Niles Care Center 74 times across 15 inspections in the last three years, including 5 food-safety citations, and CMS has imposed $118,821 in fines. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on November 6, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Parent company

Avon Healthcare

Ownership type

For profit - Limited Liability company

Registered owners & officers

Gottlieb, Moshe

Direct owner · Governing body · Additional disclosable party — 48% stake — since 2025

Cain, Cynthia

Operational control — since 2025

Freund, Eliyahu

Governing body · Additional disclosable party — since 2025

Ibekie, Oranu

Additional disclosable party — since 2025

Niles Avon Management

Operational control · Additional disclosable party — since 2025

Niles Care Center Propco

Additional disclosable party — since 2025

Sears, Monica

Additional disclosable party — since 2025

Regulatory standing

Federal court records

2 naming its parent company — view the cases (a listed case is not a finding of wrongdoing)

Licensed / certified since

1978-07-01

CMS overall rating

1 of 5 stars

Health deficiencies

13 at the last standard inspection

Federal fines

$118,821 total

Last standard inspection

2026-01-23

Nurse staffing

3.5 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges

$241 per day (≈ $7,330/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.

Payer mix (resident days)

81% Medicaid · 4% Medicare · 15% private/other

Occupancy

39% (fiscal year 2023)

Vs. state median

48% below the MI median of $466/day — full state cost breakdown

Services & coverage

Licensed beds

100

Medicare

Accepted

Medicaid

Accepted

Wheelchair accessible

entrance and parking

Visiting hours

Daily Open 24 hours

Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-11-06. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 5 food-safety citations on its three-year record — flagged below among the inspections.

2026-04-17Health inspectionComplaint-triggered2 citations

F-0689

D · No harm foundFrom a complaint

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2026-05-08

F-0842

D · No harm foundFrom a complaint

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Corrected 2026-05-08

2026-01-23Health inspectionComplaint-triggered9 citations

F-0550

D · No harm found

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Corrected 2026-02-23

F-0628

D · No harm found

Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

Corrected 2026-02-23

F-0655

D · No harm found

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

Corrected 2026-02-23

F-0690

D · No harm found

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Corrected 2026-02-23

F-0803

F · No harm foundFood safety

Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

Corrected 2026-02-23

F-0806

F · No harm foundFood safetyFrom a complaint

Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.

Corrected 2026-02-23

F-0842

D · No harm found

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Corrected 2026-02-23

F-0868

F · No harm found

Have the Quality Assessment and Assurance group have the required members and meet at least quarterly

Corrected 2026-02-23

F-0880

E · No harm found

Provide and implement an infection prevention and control program.

Corrected 2026-02-23

12 earlier / fire-safety inspections (63 citations)

2025-12-10Health inspectionComplaint-triggered2 citations

F-0658

D · No harm foundFrom a complaint

Ensure services provided by the nursing facility meet professional standards of quality.

Corrected 2025-12-22

F-0697

G · Actual harmFrom a complaint

Provide safe, appropriate pain management for a resident who requires such services.

Corrected 2025-12-22

2025-08-20Health inspectionComplaint-triggered2 citations

F-0684

J · Immediate jeopardyFrom a complaint

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2025-08-21

F-0689

J · Immediate jeopardyFrom a complaint

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2025-08-21

2024-12-05Health inspection11 citations

F-0554

D · No harm found

Allow residents to self-administer drugs if determined clinically appropriate.

Corrected 2025-03-03

F-0658

D · No harm found

Ensure services provided by the nursing facility meet professional standards of quality.

Corrected 2024-12-31

F-0677

D · No harm found

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2024-12-31

F-0693

D · No harm found

Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

Corrected 2024-12-31

F-0758

D · No harm found

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Corrected 2025-02-12

F-0759

E · No harm found

Ensure medication error rates are not 5 percent or greater.

Corrected 2025-03-03

F-0812

F · No harm foundFood safety

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2025-03-03

F-0880

F · No harm found

Provide and implement an infection prevention and control program.

Corrected 2025-03-03

F-0887

F · No harm found

Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.

Corrected 2024-12-31

F-0921

F · No harm found

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

Corrected 2025-01-06

F-0925

E · No harm found

Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

Corrected 2024-12-31

2024-10-24Health inspectionComplaint-triggered3 citations

F-0600

D · No harm foundFrom a complaint

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Corrected 2024-11-12

F-0609

D · No harm foundFrom a complaint

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Corrected 2024-11-12

F-0689

E · No harm foundFrom a complaint

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2024-11-12

2024-07-03Health inspectionComplaint-triggered2 citations

F-0655

D · No harm foundFrom a complaint

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

Corrected 2024-09-06

F-0658

D · No harm foundFrom a complaint

Ensure services provided by the nursing facility meet professional standards of quality.

Corrected 2024-09-06

2024-06-20Health inspectionComplaint-triggered2 citations

F-0585

D · No harm foundFrom a complaint

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

Corrected 2024-07-16

F-0609

D · No harm foundFrom a complaint

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Corrected 2024-07-16

2023-10-25Health inspection6 citations

F-0584

E · No harm found

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Corrected 2023-11-10

F-0727

F · No harm found

Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

Corrected 2023-11-10

F-0810

D · No harm foundFood safety

Provide special eating equipment and utensils for residents who need them and appropriate assistance.

Corrected 2023-11-10

F-0812

F · No harm foundFood safety

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2023-11-10

F-0880

D · No harm found

Provide and implement an infection prevention and control program.

Corrected 2023-11-10

F-0921

F · No harm found

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

Corrected 2023-11-10

2023-10-04Health inspectionComplaint-triggered2 citations

F-0689

G · Actual harmFrom a complaint

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2023-10-24

F-0725

G · Actual harmFrom a complaint

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

Corrected 2023-10-24

2026-01-23Fire-safety inspection18 citations

E-0004

F · No harm found

Develop and maintain an Emergency Preparedness Program (EP).

Corrected 2026-03-02

E-0031

F · No harm found

Provide emergency officials' contact information.

Corrected 2026-03-02

E-0039

F · No harm found

Conduct testing and exercise requirements.

Corrected 2026-03-02

K-0211

F · No harm found

Keep aisles, corridors, and exits free of obstruction in case of emergency.

Corrected 2026-03-02

K-0291

F · No harm found

Install emergency lighting that can last at least 1 1/2 hours.

Corrected 2026-03-02

K-0321

E · No harm found

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

Corrected 2026-03-02

K-0324

F · No harm found

Provide properly protected cooking facilities.

Corrected 2026-03-02

K-0345

F · No harm found

Have approved installation, maintenance and testing program for fire alarm systems.

Corrected 2026-03-02

K-0353

F · No harm found

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2026-03-17

K-0371

F · No harm found

Have properly sized and located compartments to protect residents from smoke.

Corrected 2026-03-02

K-0374

E · No harm found

Install smoke barrier doors that can resist smoke for at least 20 minutes.

Corrected 2026-03-02

K-0511

D · No harm found

Have properly installed electrical wiring and gas equipment.

Corrected 2026-03-02

K-0521

F · No harm found

Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

Corrected 2026-03-02

K-0712

F · No harm found

Have simulated fire drills held at unexpected times.

Corrected 2026-03-02

K-0761

F · No harm found

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

Corrected 2026-03-02

K-0914

F · No harm found

Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

Corrected 2026-03-02

K-0918

F · No harm found

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2026-03-02

K-0920

F · No harm found

Ensure proper usage of power strips and extension cords.

Corrected 2026-03-02

2024-12-05Fire-safety inspection10 citations

K-0271

F · No harm found

Have exits that are accessible at all times.

Corrected 2024-12-31

K-0321

E · No harm found

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

Corrected 2024-12-31

K-0353

F · No harm found

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2024-12-31

K-0355

D · No harm found

Properly select, install, inspect, or maintain portable fire extinguishes.

Corrected 2024-12-31

K-0372

E · No harm found

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

Corrected 2024-12-31

K-0374

E · No harm found

Install smoke barrier doors that can resist smoke for at least 20 minutes.

Corrected 2024-12-31

K-0511

F · No harm found

Have properly installed electrical wiring and gas equipment.

Corrected 2024-12-31

K-0712

F · No harm found

Have simulated fire drills held at unexpected times.

Corrected 2024-12-31

K-0918

F · No harm found

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2024-12-31

K-0923

F · No harm found

Have proper medical gas storage and administration areas.

Corrected 2024-12-31

2024-10-24Fire-safety inspectionComplaint-triggered2 citations

E-0020

E · No harm foundFrom a complaint

Establish policies and procedures including evacuation.

Corrected 2024-11-13

K-0211

E · No harm foundFrom a complaint

Keep aisles, corridors, and exits free of obstruction in case of emergency.

Corrected 2024-11-13

2023-10-25Fire-safety inspection3 citations

K-0321

E · No harm found

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

Corrected 2023-11-23

K-0324

E · No harm found

Provide properly protected cooking facilities.

Corrected 2023-11-23

K-0353

F · No harm found

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2023-11-23

Federal penalties

2025-12-10Fine$41,930

2025-08-20Fine$76,891

2024-12-05Medicare payment denial — 51 days

Total fines$118,821

Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 235361.

Quality of care & staffing

How it compares in Michigan.

Inspection citations, 3 years

More than 84% of nursing homes in the state

State median: 43

Federal fines, 3 years

$118,821

More than 90% of nursing homes in the state

State median: $0

Nurse staffing, hours per resident per day

3.5

Higher than 22% of nursing homes in the state

State median: 3.9

Nursing staff turnover, annual

69%

Higher than 97% of nursing homes in the state

State median: 44%

Resident outcomes

On 17 federal quality measures, this facility does better than the Michigan average on 7 and worse on 5. Differences within 10% of the average are shown as near average.

Long-stay residents	This facility	State	US	Compared with state
Need for help with daily activities has increased	19.4%	10.7%	13.5%	Worse than state
Lose too much weight	0.6%	5.5%	5.1%	Better than state
With a catheter inserted and left in their bladder	1.3%	0.7%	0.7%	Worse than state
With a urinary tract infection	0.0%	1.5%	1.5%	Better than state
Have depressive symptoms	0.0%	4.5%	13.5%	Better than state
Were physically restrained	0.0%	0.1%	0.1%	Better than state
Experiencing one or more falls with major injury	7.9%	3.0%	3.2%	Worse than state
Assessed and appropriately given the pneumococcal vaccine	100.0%	95.4%	93.7%	Near state average
Ability to walk independently worsened	11.5%	11.1%	12.7%	Near state average
Received an antianxiety or hypnotic medication	19.3%	19.4%	19.5%	Near state average
Assessed and appropriately given the seasonal influenza vaccine	90.6%	95.5%	95.3%	Near state average
With pressure ulcers	3.5%	5.0%	4.5%	Better than state
With new or worsened bowel or bladder incontinence	17.3%	19.4%	18.3%	Better than state
Received an antipsychotic medication	18.3%	14.7%	15.4%	Worse than state

Short-stay residents	This facility	State	US	Compared with state
Assessed and appropriately given the pneumococcal vaccine	99.3%	83.4%	82.3%	Better than state
Newly received an antipsychotic medication	1.3%	1.1%	1.5%	Worse than state
Were assessed and appropriately given the seasonal influenza vaccine	84.4%	81.5%	80.1%	Near state average

Source: CMS MDS and Medicare claims quality measures, measure period 2025Q3-2026Q2. Averages are computed from all nursing homes reporting each measure.

Cited more than once

The same rule cited at separate inspections can point to a problem that wasn't fully fixed.

F-0689 4 inspections. Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F-0880 3 inspections. Provide and implement an infection prevention and control program.
K-0321 3 inspections. Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
K-0353 3 inspections. Inspect, test, and maintain automatic sprinkler systems.
F-0658 3 inspections. Ensure services provided by the nursing facility meet professional standards of quality.
F-0842 2 inspections. Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Verify & compare

Where to check, and what's nearby.

Who to contact in Michigan

Licensing: Michigan Department of Licensing and Regulatory Affairs (LARA), Bureau of Survey and Certification
File a complaint: 800-882-6006 · Online
Long-Term Care Ombudsman: 866-485-9393. A free advocate for residents and families.
Adult Protective Services: 855-444-3911. Some states send facility cases to licensing instead. In an emergency, call 911.
Eldercare Locator: 800-677-1116, a federal service for local aging help.

Nearest emergency hospitals

Memorial Hospital of South Bend, about 9.3 miles. CMS rating 2 of 5.
Ascension Borgess Lee Hospital, about 13 miles.
Lakeland Hospital, St Joseph, about 22 miles. CMS rating 4 of 5.

Source: CMS Hospital General Information. Straight-line distance.

Nearby facilities with inspection records

Brentwood At Niles, Niles, about 0.2 miles.
The Orchards At Niles, Niles, about 1.6 miles. CMS rating 1 of 5.
Woodland Terrace of Longmeadow, Niles, about 3.1 miles.
West Woods of Niles, Niles, about 4.0 miles. CMS rating 1 of 5.
Buchanan Meadows, Buchanan, about 5.2 miles.

Visitor reviews

What people say on Google.

3.871 ratings on Google

★★★★★Katelyn Coughran · 2025-04-29 · via Google
“My family attended Chalet of Niles for the superhero and princess event as part of the entertainment (Kate’s Magical Moments~Cinderella and Batman). The facility was very clean. Destiny and the staff were welcoming, organized, and friendly. The event was the perfect amount of time. It brought the community together for a free event to bond the residents, characters, parents, and children in a uniq…”

★★★★★Aiyana Hagan · 2025-04-21 · via Google
“Chalet is full of respectful people/workers. Very satisfied with my visit. I would recommend this place for others. The building is kept very clean too. Lots of events are offered to keep the community together as a whole and bring joy to the loved ones who stay there! I would rate more stars, if possible.”

★★★★★Brittany Bolinger · 2025-05-14 · via Google
“I recently went to chalet of niles for their mommy and me yoga event for mother's day. It was a great experience. All the staff were really nice and welcoming & the residents in the dining area were happy when passing through. Facility was nice and clean as well, and they all work hard to keep the residents and staff safe and comfortable.”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google

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Ownership & corporate history

Primary tier

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Owners' other facilities

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Inspection citations — last 5 years

Locked

The 74 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

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Active civil suits

Federal dockets

CDC infection data

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Original records

Sources we pull for this facility.

Source

CMS Nursing Home Compare

data.cms.gov Provider Data Catalog

Last verified 2026-11-06

Source

Google Business Profile

Photos, reviews & hours

Displayed with attribution · refreshed on re-run

Source

Secretary of State filings

Entity & officer search

Pulled when a report is ordered

Source

PACER federal dockets

pacer.uscourts.gov

Pulled when a report is ordered