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Nursing homeFAID #1497

Norwalk Care Center

23 PROSPECT AVENUE, NORWALK, CT, 06850

(203) 853-0010

highbridgehc.com/norwalk-care-center

150 licensed beds

★★★★★1/5CMS Five-Star overall1/5 health inspections2/5 staffing4/5 quality measuresSource: CMS Care Compare

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Photo via Google · Norwalk Care Center

Address

23 Prospect Avenue

Norwalk, CT 06850

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Public record summary

What we can show you for free.

Bed capacity

150

CMS facility ID

075159

Care type

Nursing home

County

Western Ct

Facility name

Norwalk Care Center

Street address

23 PROSPECT AVENUE

City / state / ZIP

Norwalk, CT 06850

Phone

(203) 853-0010

Website

highbridgehc.com/norwalk-care-center

About this facility — Norwalk Care Center

Norwalk Care Center is a Medicare/Medicaid-certified skilled nursing facility in Norwalk, Connecticut. It is licensed for 150 beds — above the median for skilled nursing facilities in Connecticut (120 beds).

It is one of 8 senior care facilities in Norwalk and 191 skilled nursing facilities across Connecticut. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited Norwalk Care Center 52 times across 11 inspections in the last three years, including 1 food-safety citation, and CMS has imposed $198,225 in fines. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Parent company

Highbridge Healthcare

Ownership type

For profit - Limited Liability company

Registered owners & officers

Norwalk Care Center Holdco Llc

Direct owner — 100% stake — since 2025

Jpw Ct Holdings 2 Llc

Indirect owner · Additional disclosable party — 17% stake — since 2025

Ek Equity Llc

Indirect owner · Additional disclosable party — 10% stake — since 2025

Gs Equities Usa Llc

Indirect owner · Additional disclosable party — 9% stake — since 2025

Auerbach, Shimon

Governing body · Director · Officer · Operational control · Additional disclosable party — since 2025

Bell, Michael

Operational control · Additional disclosable party — since 2025

Egert, Usher

Governing body · Director · Officer · Operational control · Partner · Additional disclosable party — since 2025

Goldberger, Larry

Indirect owner · Partner — since 2025

Hager, Israel

Indirect owner · Partner — since 2025

Lazarides, Lazaros

Operational control · Additional disclosable party — since 2025

Lefkowitz, Joseph

Additional disclosable party — since 2025

Mendlovic, Barry

Partner · Additional disclosable party — since 2025

Norwalk Care Center Realty Holdco Llc

Additional disclosable party — since 2025

Norwalk Care Center Realty Llc

Mortgage holder · Additional disclosable party — since 2025

Osborn, Tina

Director · Operational control · Additional disclosable party — since 2025

Paskes, Joel

Partner · Additional disclosable party — since 2025

Rosenbluth, Riva

Director · Operational control · Additional disclosable party — since 2025

Schwartz, Herman

Indirect owner · Partner — since 2025

Taylor-smith, Stacey

Operational control · Additional disclosable party — since 2025

Zeiger, Israel

Officer · Operational control · Additional disclosable party — since 2025

Regulatory standing

Licensed / certified since

1973-11-01

CMS overall rating

1 of 5 stars

Health deficiencies

13 at the last standard inspection

Federal fines

$198,225 total

Last standard inspection

2024-10-09

Nurse staffing

3.7 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges

$618 per day (≈ $18,790/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.

Payer mix (resident days)

74% Medicaid · 12% Medicare · 14% private/other

Occupancy

84% (fiscal year 2023)

Vs. state median

26% above the CT median of $490/day — full state cost breakdown

Services & coverage

Licensed beds

150

Medicare

Accepted

Medicaid

Accepted

Wheelchair accessible

entrance and parking

Visiting hours

Daily Open 24 hours

Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-08-31. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 1 food-safety citation on its three-year record — flagged below among the inspections.

2026-05-20Health inspectionComplaint-triggered1 citation

F-0584

E · No harm foundFrom a complaint

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Corrected 2026-07-01

2025-03-19Health inspectionComplaint-triggered1 citation

F-0600

D · No harm foundFrom a complaint

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Corrected 2025-05-08

7 earlier / fire-safety inspections (50 citations)

2024-10-09Health inspectionComplaint-triggered13 citations

F-0600

G · Actual harmFrom a complaint

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Corrected 2024-11-11

F-0603

E · No harm found

Protect each resident from separation (from other residents, his/her room, or confinement to his/her room).

Corrected 2024-11-11

F-0644

D · No harm found

Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

Corrected 2024-11-11

F-0657

E · No harm found

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Corrected 2024-11-22

F-0684

D · No harm found

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2024-11-11

F-0755

D · No harm found

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Corrected 2024-11-11

F-0761

D · No harm found

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2024-11-11

F-0812

E · No harm foundFood safety

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2024-11-11

F-0838

C · No harm found

Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.

Corrected 2024-11-11

F-0880

E · No harm found

Provide and implement an infection prevention and control program.

Corrected 2024-11-11

F-0883

E · No harm found

Develop and implement policies and procedures for flu and pneumonia vaccinations.

Corrected 2024-11-11

F-0887

E · No harm found

Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.

Corrected 2024-11-11

F-0908

E · No harm found

Keep all essential equipment working safely.

Corrected 2024-11-11

2023-10-26Health inspectionComplaint-triggered12 citations

F-0580

D · No harm foundFrom a complaint

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Corrected 2024-02-29

F-0600

H · Actual harmFrom a complaint

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Corrected 2023-12-10

F-0609

D · No harm foundFrom a complaint

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Corrected 2023-12-10

F-0610

D · No harm foundFrom a complaint

Respond appropriately to all alleged violations.

Corrected 2023-12-10

F-0677

D · No harm foundFrom a complaint

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2024-02-29

F-0684

E · No harm foundFrom a complaint

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2023-12-10

F-0689

K · Immediate jeopardyFrom a complaint

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2023-12-10

F-0695

D · No harm foundFrom a complaint

Provide safe and appropriate respiratory care for a resident when needed.

Corrected 2023-12-10

F-0725

D · No harm foundFrom a complaint

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

Corrected 2023-12-10

F-0726

D · No harm foundFrom a complaint

Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

Corrected 2023-12-10

F-0761

D · No harm foundFrom a complaint

Corrected 2024-02-27

F-0835

D · No harm foundFrom a complaint

Administer the facility in a manner that enables it to use its resources effectively and efficiently.

Corrected 2023-12-10

2022-03-29Health inspection9 citations

F-0559

E · No harm found

Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made.

Corrected 2022-05-12

F-0585

D · No harm found

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

Corrected 2022-06-14

F-0600

D · No harm found

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Corrected 2022-06-14

F-0656

D · No harm found

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2022-06-20

F-0657

D · No harm found

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Corrected 2022-06-20

F-0677

D · No harm found

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2022-06-20

F-0684

D · No harm found

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2022-06-20

F-0692

D · No harm found

Provide enough food/fluids to maintain a resident's health.

Corrected 2022-06-20

F-0761

D · No harm found

Corrected 2022-06-20

2019-09-19Health inspection5 citations

F-0580

D · No harm found

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Corrected 2019-10-31

F-0689

D · No harm found

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2019-10-31

F-0697

D · No harm found

Provide safe, appropriate pain management for a resident who requires such services.

Corrected 2019-10-31

F-0761

D · No harm found

Corrected 2019-10-31

F-0790

D · No harm found

Provide routine and 24-hour emergency dental care for each resident.

Corrected 2019-10-31

2026-02-04Fire-safety inspectionComplaint-triggered3 citations

K-0345

D · No harm foundFrom a complaint

Have approved installation, maintenance and testing program for fire alarm systems.

Corrected 2026-03-16

K-0351

D · No harm foundFrom a complaint

Install an approved automatic sprinkler system.

Corrected 2026-03-16

K-0362

D · No harm foundFrom a complaint

Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.

Corrected 2026-03-16

2024-10-09Fire-safety inspection7 citations

K-0100

E · No harm found

Meet other general requirements.

Corrected 2024-11-13

K-0222

D · No harm found

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

Corrected 2024-10-09

K-0225

D · No harm found

Have stairways and smokeproof enclosures used as exits that meet safety requirements.

Corrected 2024-11-13

K-0345

D · No harm found

Have approved installation, maintenance and testing program for fire alarm systems.

Corrected 2024-11-13

K-0353

D · No harm found

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2024-11-13

K-0761

F · No harm found

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

Corrected 2024-11-13

K-0918

E · No harm found

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2024-11-13

2019-09-19Fire-safety inspection1 citation

K-0211

D · No harm found

Keep aisles, corridors, and exits free of obstruction in case of emergency.

Corrected 2019-10-25

Federal penalties

2024-10-09Fine$38,422

2023-10-26Fine$159,803

2023-10-26Medicare payment denial — 27 days

Total fines$198,225

Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 075159.

Visitor reviews

What people say on Google.

3.8104 ratings on Google

★★★★Lily Edwards · 2026-07-19 · via Google
“My father got admitted overnight. By the time we arrived in the morning he was already cleaned up. We met the team that would be providing his care. They gave us a tour of the facility, they listened to all our concerns and did their best to make him comfortable. I am confident that he will be in good hands.”

★★★★★jeff benjamin · 2026-08-04 · via Google
“They are taking great care of Dad. Many places are filthy and dont care about the patients. Not this place. The nurses, head nurse, and administrators are highly competent and on it!! We are very impressed with the attention he gets, and their responsiveness to our requests. We highly recommend Norwalk Care.”

★Mary jo Picard-ami · 2025-12-29 · via Google
“If you have a parent and can’t be there to supervise everyday. Please don’t put them in this place. I would need an hour to write what goes on there. I went on Christmas and her teeth haven’t been brushed in months. Her gums are red and swollen. She screamed in pain when I tried to brush them. They don’t care about these patients. It’s a shame that’s how you live out your final years. My brother …”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google

Inside your report

What unlocks when you order.

Ownership & corporate history

Primary tier

Prior operators & transfers

Corporate network & affiliates

Owners' other facilities

· · 2 more

Inspection citations — last 5 years

Locked

The 52 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only

Active civil suits

Federal dockets

CDC infection data

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Original records

Sources we pull for this facility.

Source

CMS Nursing Home Compare

data.cms.gov Provider Data Catalog

Last verified 2026-08-31

Source

Google Business Profile

Photos, reviews & hours

Displayed with attribution · refreshed on re-run

Source

Secretary of State filings

Entity & officer search

Pulled when a report is ordered

Source

PACER federal dockets

pacer.uscourts.gov

Pulled when a report is ordered